Mobile CPQ for Specialty Vehicle Manufacturers

Mobile CPQ for

Highly Engineered

Custom Products

Global leader in enterprise

software for manufacturers

since 1968

Deep industry expertise

Products• Configure-Price-Quote (CPQ)

• ERP for Manufacturing

• Customer Communications

• Application Development

Who Is Cincom?

Customers in Over 60 Countries

18 Offices in 14 Countries

No company has ever

shrunk itselfto greatness.

- Peter Drucker

SALES EFFECTIVENESS

Increase Acquisition of New Customers

Enhance Customer Experience

Increase Sales Revenues

Increase Customer Satisfaction CRM Survey − Top 10 CRM Objectives in U.S.

Enhance Cross-sell or Up-sell of Products and Services

Customers are

70%through the buying

process before they

talk to you

User experiences that drive business results

Deployment choice and mobility

86% of customers are willing to pay more for a better customer experience

Just a 3%improvement in order accuracy =

1% improvement in profits

Get the RIGHTproduct and get the product RIGHT

Better experience

All channels

Better outcomes

How to Drive Sales Effectiveness

Easy

CUSTOMER EXPERIENCE

PR

OD

UC

TS &

SER

VIC

ES

DELIVERY PROCESS (Channels)

High Value&

Limited Delivery

High Value&

Great Delivery

Limited Value&

Great Delivery

It’s not what you sell …

it’s how you sell!

High Value&

Limited Delivery

Limited Value&

Great DeliveryPR

OD

UC

TS &

SER

VIC

ES

CHANNELS

CPQ tools

• Single business unit

• Single product line

• Single channel

• Single device

Intelligent Selling Platform

• Multiple business units

• Multiple product lines

• Multiple channels

• Multiple devices

Sales speed without a

better user experience

that results in better

outcomes only gets

you nowhere faster.

Systems of Record

• CRM

• ERP

• Training

• HR

Systems of Engagement

• Selling Systems

• Email

• Websites

• Social

Expert Knowledge in the Hands of Your Sales RepsQuicker quote-to-cash

Intuitive Guided Selling in the Hands of Your ChannelEasier for partners to sell your products over your competitors

A Customer Experience that Fully Aligns with the Way Customers Want to BuyEasy for customers to make a decision at the point of sale

Visibility into All of Your ChannelsAbility to measure channel effectiveness

Reduces your risk and offers more top-line revenue

14

Expert Knowledge Anywhere

Access critical business information on the go

Outcome-Driven Experience

Drive best practices across your organization

with process guidance

Team Selling

Tap into your internal network of experts

Social Insights

Create experiences that are targeted, personal

and valuable

Sales Analytics

Increase visibility into the business and

improve decision-making

Win more business …Provide employees with insightful tools that give

them more time to focus on what matters

Operate efficiently …Create experiences that are targeted, personal and

valuable to increase sales velocity

Deliver as promised …Increase impact through consistent delivery of

customer experiences

Sell More. Any Channel.

Jim Wilson

Program Director

Cincom Systems

[email protected]

513-259-5032

www.cincom.com/cpq

Cincom, the Quadrant Logo and Cincom CPQ are trademarks or registered trademarks of Cincom Systems, Inc. Microsoft and Microsoft Dynamics are registered trademarks of Microsoft Corporation. All other trademarks belong to their respective companies.

©2015 Cincom Systems, Inc. All Rights Reserved