Mobile BPM webinar

COMBINING MOBILE AND BPM APPS TO GET SUPERCHARGED AGILITY

Ken Spokas, VizuriMaggie Hu, Red HatPhil Simpson, Red Hat

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Mobile ate the World

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Value of Mobile Application Platform

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• BPM provides a systematic approach to makingan organization's workflow more effective, efficient, and capable of adapting to ever-changing business conditions

• A business process is an activity or set of activities that will accomplish a specific organizational goal.

• A business rule management system (BRMS) enables organizational policies, and the operational decisions associated with those policies, to be defined, deployed, monitored and maintained separately from core application code.

Value of Business Process Management (BPM)

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JBOSS BPM Suite

JBoss BPM Suite

AHA!

Capture business processes, automate business operations and accelerate application development

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• Unlock Rules from Underlying Technology• Enforce business processes and rules

consistently• Ensure compliance to organizational or

regulatory requirements• Gain visibility into business operations• Enable decision management in real-time

Value of BPM and Rules Technology

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Building Mobile Apps with Red Hat Middleware

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Today’s Demo – Mobile Insurance Claims

Dynamic mobile questionnaire driven by business rules with JBoss BRMS

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Today’s Demo – Mobile Insurance Claims

Claim submitted and updated from mobile device

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Today’s Demo – Mobile Insurance Claims

Data-driven claims process managed by JBoss BPM Suite

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Today’s Demo – Mobile Insurance ClaimsTools for claims adjusters to process claims

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Today’s Demo – Mobile Insurance Claims

Status update push notifications sent to mobile device

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• Expert Java EE & Open Source Solution Provider• Premier Red Hat Business Partner• Preferred JBoss Certified Systems Integrator• 4 Red Hat Innovation Awards• 5 Time JBoss Middleware Partner of the Year• Certified Resources• Sponsor DC JBoss Users Group

• Largest JBoss User Group World-Wide

Vizuri Overview

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Vizuri Dynamic Questionnaire

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Question Definitions

Answers that trigger question state

Validation Feedback

Rate Calculation

Vizuri Dynamic Questionnaire

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Answers to underwriting/claims questions determine if subsequent questions are required to determine eligibility, level of risk, and rating.

Homeowner’s Policy Example Questions

Q1: Do you have a pool at your home?

A1: Yes

Q1.1: Do you have a fence around the pool?A1: Yes

Q1.1.1: How high is the fence (0-5ft, 5-10ft, 10+)?

A2: 5-10ft

Dynamic Insurance Questionnaire Builder

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Compliance, Audit, and Policy Related Businesses

• Insurance Underwriting• Health Insurance Eligibility• HIPAA• SEC Finance Disclosure• Mortgage Lending• Government Agencies

Business Case Examples

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System Architecture

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Insurance Claim Process

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VIDEO 1

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Behind the Scenes

• Dynamic Questionnaire• Interface to JBoss BPM Suite• Mobile Push Notifications

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Dynamic Mobile Questionnaire

• Decision table defining questions in the questionnaire• Changes are versioned and auditable

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Dynamic Mobile Questionnaire

• Rules defining how answers can modify question states• Hide/show, limit options, change question text etc.

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Push Button Deploy with Rules Scanner• Scan and detect changes without redeployment of server• Rules project compiled into specialized JAR• Published and resolved using Maven constructs

VIDEO 2

SCREEN SHARE

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BPM Suite Integration : Authoring

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BPM Suite Integration : Custom Interface

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BPM Suite Insights into Metrics

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Red Hat Mobile Components

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Red Hat Mobile Unified Push Notifications

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