MMIA 2006 Compensation Survey Summary Report Prepared by: Gregory Figaro, Culturesmart, Inc.

MMIA 2006 Compensation MMIA 2006 Compensation Survey Summary ReportSurvey Summary Report

Prepared by:

Gregory Figaro, Culturesmart, Inc.

AcknowledgementsAcknowledgements 7 MMIA member-Interpreter

Reviewers MMIA Executive Committee Susan S. Fish, PharmD, MPH,

Co-Director, MA in Clinical Investigation, Boston University School of Medicine

MMIA members who answered the questionnaire

The MMIA 2006 Interpreter Salary Survey is published in accordance with federal and state privacy and antitrust laws. It meets all the conditions set forth by the U.S. Department of Justice and the Federal Trade Commission that apply to compensation surveys.

What Methodology was What Methodology was Used?Used?

Survey developed between August and September 2006

Pilot survey tested and reviewed during September 2006

Comments and feedback integrated into final survey instrument

Professional researcher reviewed final survey instrument for construct validity

What was the Process Like?What was the Process Like? Questionnaire sent by email to MMIA

membership Two follow-up email reminders Survey opened on 10/3/06 and closed

on 11/1/06 Not a scientific survey Data is self-reported

Survey ContentSurvey Content 73 Questions One question: Screen out employers and

interpreters in administrative roles 9 Questions: Geographic location,

Demographics: race, gender, ethnicity, age, language, length of time in U.S.

11 Questions: Education, training and work experience

50 Questions: Wages, benefits, work settings, employment status

Sample QuestionSample Question

What is the highest level of training in interpreting you have received?

Workshop at my place of work or otherInterpreter training certificate programUndergraduate level college interpreter

training/education programGraduate level college interpreter

training/educationOther (please specify)

Who Participated?Who Participated?1326 MMIA members with valid emails invited to participate

426 Members responded and completed online survey

30 U.S. States where MMIA respondents are located

75% of respondents located in Massachusetts

Classification of RespondentsClassification of Respondents Of the 426 respondents, the initial question

screened out 80 employers (managers, coordinators, directors)

Six interpreting compensation categories1. Staff medical interpreters2. Freelance medical interpreters3. Staff legal interpreters4. Freelance legal interpreters5. Translators6. Telephone / Video / Remote interpreters

What questions What questions were on our minds?were on our minds?

Where are MMIA interpreters working? What are the base salaries and salary

ranges? How does compensation compare between

different variables?o specialtieso freelance vs. staff statuso general educational levelso interpreter trainingo demographicso regions

Distribution of RespondentsDistribution of Respondentsby Primary Source of Workby Primary Source of Work

28%Freelance Medical Interpreters

25%Staff Medical Interpreters

Freelance Social Service Interpreters

11%

1%

6%12%

4%

4%4% 5%

Freelance Legal Interpreters

Staff Legal Interpreters

Staff Social Service Interpreters

Staff Translators

Freelance Translators

Telephone / Video Interpreters

Other

Geographic Distribution of Geographic Distribution of RespondentsRespondents

Number of RespondentsNumber of Respondentsper Massachusetts Regionper Massachusetts Region

40

32

41

17

166

0 20 40 60 80 100 120 140 160 180

Boston or Greater Boston

North of MA, incl. Southern NH

South of MA, incl. Cape andIslands and Providence Area

Central MA / Worcester area

Western MA, incl. Springfieldarea and Berkshires

Languages Spoken by Languages Spoken by RespondentsRespondents

6

5

6

7

4

10

3

3

57

8

89

3

11

1

111

1

1

1

1

12

2

1

1

0 10 20 30 40 50 60 70 80 90 100

Albanian

Amharic

Arabic

Armenian

ASL

Cantonese

Cape Verdean or Portuguese Creole

Chinese

Croatian

English

Farsi

French

Haitian or French Creole

Greek

Hindi

Italian

Khmer

Korean

Kurdish

Polish

Portuguese

Romanian

Russian

Spanish

Tibetan

Tigrinya

Vietnamese

Racial Distribution of Racial Distribution of RespondentsRespondents

12%

11%

74%

2%

0%

0% 10% 20% 30% 40% 50% 60% 70% 80%

American Indian or AlaskaNative

Asian

Black or African American

Native Hawaiian or OtherPacific Islander

White

General FindingsGeneral Findings

89%of interpreters report having received 40 or more hours of interpreter training

66%of interpreters also work as translators while only 41% have received training in translation and 17% are accredited translators

71%of respondents report Portuguese or Spanish as their primary language

80%of respondents are female

74%of respondents report their racial identity as white

55%of respondents are Hispanic or Latino

109Number of Ethnicities reported

56%of respondents hold a bachelor’s, master’s or higher degree

43%of interpreters have less than 5 years of work experience as an interpreter

What is the highest level of What is the highest level of training in interpreting you have training in interpreting you have

received?received?

9%

73%

10%

5%

4%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Workshop on interpreting atmy place of work or other

Interpreter training certificateprogram

Undergraduate level collegeinterpreter training/education

program

Graduate level collegeinterpreter training/education

Other

How many hours of training How many hours of training was this program?was this program?

4%

8%

43%

20%

26%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Less than 8 hours

8 hours to 39 hours

40 to 60 hours

61 to 180 hours

More than 180 hours

How many years of work How many years of work experience experience

do you have as an interpreter?do you have as an interpreter?

45%

30%

13%

7%

6%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Less than 5 years

5 to 10 years

11 to 15 years

16 to 20 years

More than 20 years

Staff Medical Interpreter Staff Medical Interpreter WagesWages

15%

40%

32%

9%

3%

1%

0%

0%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Less than $10.00 per hour

$10.01 to $15.00 per hour

$15.01 to $20.00 per hour

$20.01 to $25.00 per hour

$25.01 to $30.00 per hour

$30.01 to $50.00 per hour

$50.01 to $100.00 per hour

$100.01 or more per hour

Freelance Medical Interpreter Freelance Medical Interpreter WagesWages

5%

29%

32%

15%

16%

2%

0%

1%

0% 5% 10% 15% 20% 25% 30% 35%

Less than $10.00 per hour

$10.01 to $15.00 per hour

$15.01 to $20.00 per hour

$20.01 to $25.00 per hour

$25.01 to $30.00 per hour

$30.01 to $50.00 per hour

$50.01 to $100.00 per hour

$100.01 or more per hour

Freelance Legal Interpreter Freelance Legal Interpreter Wages*Wages*

4%

4%

24%

44%

20%

4%

0%

0%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Less than $10.00 per hour

$10.01 to $15.00 per hour

$15.01 to $20.00 per hour

$20.01 to $25.00 per hour

$25.01 to $30.00 per hour

$30.01 to $50.00 per hour

$50.01 to $100.00 per hour

$100.01 or more per hour

*not statistically significant.

Human / Social ServicesHuman / Social ServicesStaff Interpreter Wages *Staff Interpreter Wages *

5%

5%

21%

5%

47%

16%

0%

0%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Less than $10.00 per hour

$10.01 to $15.00 per hour

$15.01 to $20.00 per hour

$20.01 to $25.00 per hour

$25.01 to $30.00 per hour

$30.01 to $50.00 per hour

$50.01 to $100.00 per hour

$100.01 or more per hour

*not statistically significant.

Human / Social Services Human / Social Services Freelance Interpreter WagesFreelance Interpreter Wages

3%

15%

13%

26%

33%

10%

0%

0%

0% 5% 10% 15% 20% 25% 30% 35%

Less than $10.00 per hour

$10.01 to $15.00 per hour

$15.01 to $20.00 per hour

$20.01 to $25.00 per hour

$25.01 to $30.00 per hour

$30.01 to $50.00 per hour

$50.01 to $100.00 per hour

$100.01 or more per hour

Next Steps / Next Steps / RecommendationsRecommendations Publish & distribute MMIA Interpreter Compensation

Survey Report (will be posted on www.mmia.org in Spring of 2007)

MMIA plans to conduct yearly compensation surveys

Propose a standard survey tool in association with other interpreter organizations

Propose a national yearly interpreter compensation survey