Top Banner
connecting events with fans Mixing Music Metadata, Audience Metrics and Brand Activations, Understanding User Engagement MaMA Event, Paris October 18, 2013
24

Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

May 10, 2015

Download

Technology

...UNDERSTANDING USER ENGAGEMENT
Greencopper will present this workshop. Greencopper assists cultural organizations in the development of their digital strategy.

The workshop will cover the concepts of music metadata, audience metrics and brand activations by exploring several real-life scenarios:
- Integrating the Deezer music streaming services into digital tools of more than 20 festival solutions worldwide (music radio players, music quiz, etc.)
- Developing the songsnaps feature of the Pitchfork festival (Chicago, US)
- Building a music metadata powered recommender that generates a selection of artists individually tailored to every attendee's own music tastes

During this workshop, you will learn:
- How to rely on music metadata sources to build better tools
- How to measure and track efficiently user engagement and brand conversions
What were the key social metrics for the live music industry in France in 2013 and how does this compare with live metrics internationally (Germany)
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

connecting events with fans

Mixing Music Metadata, Audience Metrics and Brand Activations, Understanding User Engagement

MaMA Event, ParisOctober 18, 2013

Page 2: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

connecting events with fans

Part 1

Live MetricsFrench and German festivals

Page 3: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Live metrics

Quantitative study of 10 French festivals (based on Greencopper powered apps):

3

• Vieilles Charrues• Nuts sonores• Rock en Seine• Garorock• Eurockéennes

• Printemps de Bourges• Francofolies• Main Square• Solidays• MusiLac

Quantitative study of 5 German festivals (based on Greencopper powered apps, web and Facebook):

• Hurricane

• Southside• Mera-luna

• Highfield• Elbjazz

Page 4: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Live metrics - figures

1.127.500 attendees in France

4

10.52% penetrationmobile app

8.77% penetration

of Twitter followers

50.45% penetrationof FB likes

196.000 attendees in Germany

45.54% penetrationmobile app

9.72% penetration

of Twitter followers

156.34% penetrationof FB likes

259.73% penetration

of web traffic

* penetration rate measured as the number of active users divided by the festival attendance

Page 5: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Live metrics - figures

5.7 x more FB likes than Twitter followers

20% more app users than Twitter followers

5

16.1 x more FB likes than Twitter followers

4.7 x more app users than Twitter followers

Page 6: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Web vs. Mobile apps total time spent

6

24 min. 7 sec. total time spent on the

mobile app per user

5 min. 43 sec.total time spent on the

website per user

5 x more time spent on mobile apps compared to time spent on websites.

Page 7: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Mobile case studyRock en Seine (fréquentation 2013 : 118,000)

7

31 %

69 %

58 156TÉLÉCHARGEMENTS DEPUIS 2010ET 17 343 UTILISATEURS ACTIFS EN 2013

Page 8: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Mobile case studyRock en Seine

8

Page 9: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Mobile case studyRock en Seine

9

Page 10: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Songsnaps at the Pitchfork and Treasure Island

• Snap a photo, tag it with music, share it!

• Live at the Pitchfork music festival and ongoing at Treasure Island

• Pitchfork usage:

• Over 10,000 downloads of the mobile apps

• Over 2,000 songsnaps created by festival-attendees

• Over 30,000 music tracks played

10

Page 11: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

connecting events with fans

Part 2

BrandActivations

Page 12: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Brand activations - Case studies

12

• Mobile carrier: SFR

• 23 French festivals

• Supermarket: Chronodrive

• 4 French festivals

• Taxi: Hailo

• 1 Canadian festival (NXNE) + 1 US festival (Outside the Box)

• Music streaming service: Deezer

• 18 festivals (sponsored)

Page 13: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

DEEZER and the game “Name that tune!”.

13

Start Play Win!

Page 14: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Why do Brands love Mobile Apps?

• Downloading a festival app is often an act of engagement

• Brands do value engaged fans as Brand promoters

• Mobile apps are highly visible technology showcases (e.g. a festival app can reach first position in the Apple Store)

• Mobile is cool ;)

14

Page 15: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

connecting events with fans

Part 3

Music MetadataMusic Web APIs

Page 16: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Importance of Music Metadata

16

28Mtracks

• Instant access to a huge volume of music!

• New ways of discovering music becomes essential.

• Music metadata powers innovative discovery tools.

Lost inmusic?

Page 17: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Music Metadata - Music Web APIs

• Type of Metadata sources

• Internal to content (the ID3 format embedded in MP3: artist name, song title, genre, etc)

• External to content (repositories)

• Metadata-based techniques are often applied on repositories of content:

• Repositories that contain both metadata and content

• Repositories that contain only metadata with references to the external location of the content

• Music Web APIs: set of online APIs enabling access to Music metadata

17

Page 18: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

A multitude of Music Metadata sources

18

Page 19: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Music Metadata - Music Web APIs

• Gracenote and FreeDB

• Fingerprinting. Database to look-up CD information based on a CD/track id. FreeDB is community based.

• MusicBrainz:

• Structured open online database for music (CD info). Entries are maintained by volunteer editors.

• Last.fm

• Scrobbling. Social recommendation service. API.

• The Echo Nest

• Music intelligence platform bring recommendation, playlisting data for consumer services (Spotify, Rdio,..)

• Deezer, Rdio, Spotify19

Page 20: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Music Recommender at the Reeperbahn fest.

20

Recommender feature integrated as part of the mobile app menu.

List of recommendations tailored to each user musical taste!

Page 21: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Usage statistics at the Reeperbahn festival

21

Page 22: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Usage statistics at the Reeperbahn festival

22

• 580 acts at the Reeperbahn festival in 2013 (showcases, workshop, conferences, panels, etc.)

Page 23: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

© 2

013

Gre

enco

pper

Examples of apps based on Music Metadata

23

Page 24: Mixing Music Metadata, Audience Metrics and Brand Activations: understanding user engagement

connecting events with fans

Merci !

Gwenaël Le Bodic chief executive [email protected]: @glebodic

Cécile Martin marketing [email protected]