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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 1

    Managing Information Technology6th Edition

    CHAPTER 4

    TELECOMMUNICATIONS ANDNETWORKING

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 2

    IT Building Blocks

    Building Blocks of InformationTechnology

    Hardware Software Network Data

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 3

    Overview of Telecommunications and

    Networking

    The electronic linking of geographically disperseddevices required to accomplish telecommunications

    Networking

    Communication at a distance. Also synonymous withdata communications, datacom, teleprocessing,telecom, and sometimes networking.

    Telecommunications

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 4

    The Telecommunications Industry

    Three major segments Carriers who sell the service of communication

    transmission Equipment vendors who manufacture and sell

    telecommunications hardware and software Service Providers who provide access to or

    services via the Internet

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 5

    Telecommunications Industry

    AT&T Largest corporation in industry In 1984, AT&T split into several companies as a result

    of a US Department of Justice antitrust lawsuit Breakup of AT&T has led to innovation through

    competition

    Recent trend towards consolidation in the industry

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 6

    Overview of Telecommunications andNetworking

    Telecommunications and networking arebecoming increasingly important tobusinesses because of decentralization andglobalization

    The short answer is thatnetworks will change everything"

    - Paul Saffo

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 7

    Reasons for Networking

    Five primary reasons for networking1. Sharing of technology resources

    Prior to networking capabilities, computers could not even shareprinters!!

    2 . Sharing of dataEnables virtual teams who can share dataAllows efficient transactions between businesses, their suppliers,their and customersSome businesses share many terabytes of data per day

    3 . Distributed data processing and client/server systems4. Enhanced communications5 . Marketing outreach

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 8

    Reasons for Networking

    Five primary reasons for networking1. Sharing of technology resources2 . Sharing of data

    3 . Distributed data processing and client/server systemsDistributed data processing

    Information processing that uses multiple computers at multiple sitesthat are tied together through telecommunication lines

    Client/Server Systems A type of distributed systems in which the processing power is

    distributed between a central server and a number of client computers4. Enhanced communications5 . Marketing outreach

    Client ServerTransfer of Data

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 9

    Reasons for Networking

    Five primary reasons for networking1. Sharing of technology resources2 . Sharing of data3 . Distributed data processing and client/server systems

    4. Enhanced communicationsTelecommunication networks provide the ability to communicationthrough Email, Bulletin Boards, Blogs, Instant Messaging, Wikis, andVideoconferencingLinks between organizations can lead to strategic advantages interms of business transactions

    SABRE airline reservation system EDI5 . Marketing outreach

    Businesses may share data with consumers to advertise or sell theirproducts through a corporate web presence

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 10

    Overview of Telecommunications andNetworking

    A telecommunications network is more than aseries of wires or radio wavesFunctions of a Telecommunications Network

    Table 4.1

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 11

    Analog and Digital Signals

    A signal in which some physical propertycontinuously varies across time

    Analog Signals

    A signal that is not a continuous function of time, butrather a series of discrete values that represent onesand zeros

    Digital Signals

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 12

    Analog and Digital Signals

    Representation of digital and analog signals

    Figure 4.2

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 13

    Analog and Digital Signals

    Digital computer data does not naturally meshwith analog transmission; it must be convertedfrom ones and zeros to analog signals

    Solutions Modem (Modulator/Demodulator)

    Digital networksAdvantages of lower error rates and higher speeds

    Figure 4.1

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 14

    Transmission SpeedTransmission speeds can be measured inseveral ways

    The difference between the highest and lowest frequencies thatcan be transmitted on a single medium; a measurement of capacity

    Bandwidth

    Cycles per second

    Hertz

    Signals per second

    Baud

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 15

    Telecommunication Lines

    Types of Transmission Lines Private (dedicated)

    Advantages

    Ensures quality of transmissionDisadvantages

    Costly

    SwitchedAdvantages

    Less costlyDisadvantages

    Message may take many different routes Quality of transmission may degrade

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 16

    Telecommunication Lines

    Types of Transmission Lines

    Data can only travel in one direction

    Simplex

    Data can travel in both directions, but not simultaneously

    Half-duplex

    Data can travel in both directions at once

    Full-duplex

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 17

    Transmission Media

    Twisted Pair Literally wires that are twisted to reduce

    interference Can be shielded (STP) or unshielded (UTP), but the

    most commonly used is UTP Commonly used in telephones and LANs

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 18

    Transmission MediaCoaxial (Coax) Cable Baseband

    Inexpensive, designed for digital transmission

    BroadbandOriginally for analog, now used for digitalCommonly used in television cable

    Figure 4. 3

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 19

    Transmission Media Wireless

    Not strictly a transmission media, but rather a technology in whichradio signals are sent through the airThere are many different wireless technologies such as cordlesstelephones and cellular telephones which are widely used in personaland business communicationsWe will consider the following wireless technologies in more detail:

    Wireless LANsMicrowave

    Line of sightSatellite

    Long distances Line of sight

    RFID Bluetooth

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 2 0

    Transmission Media

    Wireless Wireless LANs

    Growing in popularityUseful when wiring is not possibleSlower than some wired solutionsAllow mobile devices to connect to network

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 2 1

    Transmission Media

    Wireless Microwave

    Widespread use for several decadesLine of sight transmissionLimited to 25 -5 0 mile distances because of curvature of the earthExpensive, but less costly than fiber optic cables

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 22

    Transmission Media

    Wireless Satellite

    Geostationary Earth Orbit (GEO) Remains stationary relative to earth Inmarsat service of 11 GEO

    satellites

    Low Earth Orbit (LEO)

    Figure 4.4

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 23

    Transmission MediaWireless Satellite

    Geostationary Earth Orbit (GEO)Low Earth Orbit (LEO)

    Iridium

    First major LEO project with 66 satellites Faced high operating costs and whichresulted in a bankruptcy

    Mostly military subscribers Tell us more about these 3

    Globalstar LEO project with 40 satellites that does not

    provide global coverage Teledesic

    Ambitious project with original plans tolaunch 840 satellites

    This was later cut to 2 88 satellites, then 3 0,and then the program was cancelled

    Figure 4.4

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 2 4

    Transmission Media

    Wireless RFID

    Acronym for Radio Frequency IdentificationAn old technology that became popular in businesswhen Wal-Mart required the use of RFID by some of itssuppliers to improve inventory and supply chainmanagement

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 25

    Transmission Media

    Wireless RFID

    Two Broad Types of RFID Active these tags have their own power supply and can

    transmit messages continuously, on request, or on a schedule Cost over $1.00

    Passive these tags only send a response the RFID readersends a small radio signal which induces a current

    Cost in the $0.08 - $0. 2 0 range

    Many analysts believe that passive tags must cost only$0.0 5 for RFID to be widely adopted

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 2 6

    Transmission Media

    Wireless Bluetooth

    Named after Danish King who united Denmark The technology is intended to unify telecom and computing

    Short-range wireless technologyDesigned to consume very little electrical power and beproduced at a low costFound in a growing number of devices such as cell phones,laptops, headsets, keyboards, mice, and home appliances

    Over3

    18 million devices in2

    005

    used Bluetooth forcommunication between devices

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 27

    Transmission Media

    Fiber Optics Thin fiber of glass Faster, lighter, and more secure than other media Large diameter fiber is multimode (multiple light

    rays at the same time) while smaller diameter issingle mode

    Smaller diameter fiber has larger capacity due toless light bounces

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 2 8

    Individual Network AccessInternet Service Providers (ISPs) sell access to the InternetEarly, the only way to access the Internet was through a dial-in modemconnectionConsumers now have more options including faster broadbandconnections

    Digital Subscriber Line (DSL) is a connection through a telephone company Cable modem is a connection through a cable television company Satellite

    With one-way service, individuals must obtain uplink service from another provider Wireless access may be through a municipal carrier or a private companyThere are several pricing methods for personal Internet access

    Fixed price (usually monthly)Hotels and airports often offer Internet access for a shorter period (e.g., 2 4 hours) Cost based on usage (data transferred) Free to consumers, but supported by taxes or advertising

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 2 9

    Network TopologyNetwork topology refers to the configuration orarrangement of the devices

    Figure 4. 5Bus All devices are attached to one cable Single-point failure

    RingSimilar to bus, but ends are attachedNot susceptible to single-point failure

    StarAll nodes are attached to central deviceSusceptible to failure of central device, but easy toidentify cable failure

    TreeSimilar to the star, but with a hierarchical structure

    MeshDevices are to multiple other devicesA failure has little impact on the networkCostly

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 3 0

    Networking DevicesDevices used to implement network topologies

    Simple devices that forwards all messages to every device attached to it

    Hub

    Central device that connects wireless LAN to other networks

    Wireless Access Point

    Connects two LAN segments and only forwards messages that need to go to other segment

    Bridge

    A multiport bridge; connects two or more LAN segmentsSwitch

    Connects two ore more LANs and only forwards messages that go to the other LAN

    outer

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 3 1

    Network Types

    There are several types of networksWe will consider six types

    1. Computer Telecommunications Networks2 . Local Area Networks (LANs)3 . Backbone Networks4. Wide Area Networks (WANs)5 . The Internet6. Internet 2

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    Network Types1. Computer Telecommunications Networks

    This was the only type of network until the1980s

    Commonly used in mainframe architectures

    Figure 4. 7

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 3 4

    Network Types

    2 . Local Area Networks (LANs)1. Contention Bus (IEEE 80 2 .3 )

    Developed by Xerox

    Usually called Ethernet after the original Xerox versionHalf-duplexAll devices must contend to use

    CSMA/CD protocol for collisions

    2 . Token Bus (IEEE 802 .4)3 . Token Ring (IEEE 802 .5 )4. Wi-Fi (IEEE 802 .11)5 . WiMAX (802 .16e)

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 3 6

    Network Types

    2 . Local Area Networks (LANs)1. Contention Bus (IEEE 80 2 .3 )2 . Token Bus (IEEE 802 .4)3 . Token Ring (IEEE 802 .5 )

    Developed by IBMCombination of ring topology with use of tokens (used

    the same way as in token bus)4. Wi-Fi (IEEE 802 .11)5 . WiMAX (802 .16e)

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 37

    Network Types2 . Local Area Networks (LANs)

    1. Contention Bus (IEEE 80 2 .3 )2 . Token Bus (IEEE 802 .4)3 . Token Ring (IEEE 802 .5 )4. Wi-Fi (IEEE 802 .11)

    Short for Wireless FidelityMost common wireless LAN typeUses a shared Ethernet designUse CSMA/CA Protocol

    Similar to CSMA/CD, but with less collisionsCommonly used in offices to supplement wired Ethernet networksor in areas where adding wiring is problematicMany cities are offering Wi-Fi networks

    5 . WiMAX (802 .16e)

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 3 8

    Network Types

    LANs1. Contention Bus (IEEE 80 2 .3 )2 . Token Bus (IEEE 802 .4)3

    . Token Ring (IEEE 802

    .5

    )4. Wi-Fi (IEEE 802 .11)5 . WiMAX (802 .16e)

    Newest of the network typesSimilar to Wi-Fi, but operates over longer distances and at

    higher speedsCan use both licensed and non-licensed frequenciesSprint Nextel are planning to offer their Xohm WiMAXservice across the US in the 2 .5 GHz radio spectrum

    In November 2 007 , Sprint Nextel abandoned talks of a jointventure with Clearwire, a WiMAX provider

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 3 9

    Network Types

    Local Area Networks (LANs) Problems with wireless networks (WiFi and

    WiMAX)More difficult to secure that other network typesOrganizations that offer wireless access to enticecustomers have problems with noncustomers orunprofitable customers overusing the network

    Unauthorized wireless use is also problematic in condosand apartments

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 40

    Network Types

    Types of Networks3 . Backbone Networks

    Connect LANsKey to internetworking

    Figure 4.10

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 41

    Network Types

    4. Wide Area Networks (WANs) Similar to LANs, but cover greater distances We will consider the following three general types

    of WANs because they each have advantages anddisadvantages

    1. Switched Circuit2

    . Dedicated Circuit3 . Packet-switched

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 42

    Network Types

    4. Wide Area Networks (WANs)1. Switched Circuit (or circuit-switched)

    A single physical path is temporarily created between two nodesfor their exclusive communication

    There are most widely available means of implementing a WANusing a switched circuit connection is to use the ordinarytelephone networkAdvantages

    Easy to set upDisadvantages

    Low speed High error rates

    There are two different pricing schemes available for this service Direct Distance Dialing (DDD) - pay for usage Wide Area Telephone Service (WATS) - fixed rate

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 43

    Network Types4. Wide Area Networks (WANs)

    2 . Dedicated CircuitThese are permanent channelsexclusive to the business

    Advantages High capacity Low error rates

    Disadvantages Expensive

    There are two different types of dedicated circuits

    Leased lines are cable, microwave, orfiber connections

    Satellite circuits are popular fororganizations with many global locations

    Table 4.3

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 44

    Network Types4. Wide Area Networks (WANs)

    3 . Packet-switchedMultiple connections exist simultaneously over the same physicalcircuitMessages are broken up into packets

    Businesses use PADs (Packet assembly/disassembly devices) toconnect their networks to a common carrier network

    Figure 4.11AdvantagesEfficient use of networkCan be high capacity

    DisadvantagesPackets may arrive indifferent order or with delay

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 45

    Network Types

    5 . The Internet Network of networks that use the TCP/IP protocol Similar to an enormous WAN

    433 million hosts as of January 2 007 Roots in ARPANET and NSFNET

    ARPANET (Advanced Research Projects Agency Network) wascreated by the US Department of DefenseNSFNET (National Science Foundation Network) was createdto link supercomputers for researchEach of these were wide scale, packet-switching networksthat lead to the creation of the Internet

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 46

    Network Types5 . The Internet

    Internet Applications

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 47

    Network Types

    6. Internet 2 Not-for-profit consortium made up of over 2 00

    universities as well as industry and governmentpartners that develops and deploys advanced networkapplications and technologies for research andcommercial purposes

    GoalsCreate a leading-edge network capability for the nationalresearch community

    Enable revolutionary Internet applications based on a muchhigher-performance Internet than we have todayEnsure the rapid transfer of new network services andapplications to the broader Internet community

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    Networking ProtocolsOSI Model Developed by the International Organization for

    Standardization (ISO)to outline a standard set of protocols for telecommunications

    Figure 4.14

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 5 0

    Networking Protocols

    Transmission Control Protocol/Internet Protocol(TCP/IP) Created to link different types of networks (e.g.,

    satellite and ground packet networks) together into anetwork of networks

    Has become de facto standard protocol fornetworking

    TCP is responsible for the reliable and ordered transmissionof messages

    IP is responsible for routing individual packets based on theirindividual addresses (IP addresses)

    Roughly corresponds to network and transport layersof OSI model

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    Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall 5 1

    Networking Crucial to Organizations

    Networking and Telecommunications havebecome necessary for businesses to function Problems with undersea Internet cables cut in

    Middle East

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