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MIT OpenCourseWare http://ocw.mit.edu 16.660 / 16.853 / ESD.62J Introduction to Lean Six Sigma Methods January (IAP) 2008 For information about citing these materials or our Terms of Use, visit: http://ocw.mit.edu/terms.
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Page 1: mit16660iap08_murman_ses2-2_01

MIT OpenCourseWare http://ocw.mit.edu

16.660 / 16.853 / ESD.62J Introduction to Lean Six Sigma Methods January (IAP) 2008

For information about citing these materials or our Terms of Use, visit: http://ocw.mit.edu/terms.

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Lean Supply Chain Basics

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Impact of Supply Chain Management

“Only 7% of companies today areeffectively managing their supplychain. However, these companiesare 73% more profitable than other

manufacturers.”

Deloitte & Touche Study, October 2003

Lean Supply Chain Basics V6.2 - Slide 2 © 2008 Massachusetts Institute of Technology

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Learning Objectives

At the end of the module, you will be able to: • Recognize the importance of suppliers in

the enterprise • Describe key attributes of a lean supply

chain 1. Alignment of supply chain design with product

characteristics 2. Supplier participation in material flow and

logistics 3.Supplier involvement in design and development 4.Seamless information flow

• Discuss methods for the improvement of existing supply chains

Lean Supply Chain Basics V6.2 - Slide 3 © 2008 Massachusetts Institute of Technology

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Suppliers Are Critical In The Value Chain

Customer

Production

Supplier Network

Product Development

Value Specified

Value Created

Value Delivered

Early Involvement

Suppliers as Partners

Producible Design Meeting Value Expectations

Typically, 60-80% of Value Added by Suppliers

Lean Supply Chain Basics V6.2 - Slide 4 © 2008 Massachusetts Institute of Technology

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Lean Supply Chain Basics V6.2 - Slide 5

What Does a Supply Chain Look Like?

End-user

Customer

Prime Mfg./ Supplier

First Tier Supplier

Second Tier Supplier

Material Supplier

Raw Material Supplier

As you move down the supply chain, each successive tier represents a smaller percentage of the Prime’s main business base than the previous tiers.

© 2008 Massachusetts Institute of Technology

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Lean Supply Chain Basics V6.2 - Slide 6© 2008 Massachusetts Institute of Technology

Material Tier Two’s Tier One’s Prime Customer

Orders

Orders

Orders

Orders

Orders

Communications across the supply chain is liketossing orders over a brick wall!

Current State of ManySupply Chains

Orders

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Lean Supply Chain Exercise

1. Gather your team around easel paper or a chart.

2. Discuss each concept on the list below.

3. On your chart, write a prioritized list of concepts that would best create a lean supply chain.

• Collaboration • Long lead times

• Efficient supply chain with little flexibility

• One supply chain for all products

Limited communication

Localized focus on

• Supplier commitment to long term relationship

continuous improvement • Internal corporate focus

• Responsive and agile • Build to order

Based on product characteristics

Enterprise approach

Visibility of demand

Continuous improvement activities that include suppliers & customers

Lean Supply Chain Basics V6.2 - Slide 7 © 2008 Massachusetts Institute of Technology

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Key Attributes of a Lean Supply Chain

1. Alignment of supply chain design with product characteristics

2. Supplier participation in material flow and logistics

3. Supplier involvement in design and development

4. Seamless information flow

Lean Supply Chain Basics V6.2 - Slide 8 © 2008 Massachusetts Institute of Technology

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1 - Matching Supply Chains with Products

• “Push” supply chain is focused on efficiency for meeting predictable demand at lowest cost.

• Typically for long product lifecycle and mature or commodity items

• “Pull” supply chain is focused on responsiveness for unpredictable demand to avoid inventory & stock outs.

• Typically for shorter product life cycle, customitems

• The reality is that a given product may have components of both the efficient and responsive supply chain designs. This approach has been labeled the Hybrid Supply Chain.

Lean Supply Chain Basics V6.2 - Slide 9 © 2008 Massachusetts Institute of Technology

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Different supply chain designs require different practices

2 - Supplier Participation inMaterial Flow and Logistics

• Just-in-time deliveries Eliminates inventory - but parts must show up on time!

• Kitting for point-of-use Eliminates unpacking, looking for parts - requires supplier involvement in production system design

• Vendor-Managed Inventory Vendor owns it, keeps track of it, until it is used

• Third Party Logistics Have FedEx handle these?

Different supply chain designs require different practices

Lean Supply Chain Basics V6.2 - Slide 10 © 2008 Massachusetts Institute of Technology

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Atlas V Launcher SupplierKitting and Direct Delivery

Vendor-Supplied Tubing (Old Method) Vendor-Supplied Tubing (New Method)Conventional Packaging, handling and Inventory Reusable Container and Shadow Boards

Category Reduction Inventory Carrying Cost $35,000 per ship-set Internal Handling Cost $12,000 per ship-set Cycle-Time 20 weeks to 14 weeks

Lean Supply Chain Basics V6.2 - Slide 11 Source: Lockheed Martin Missiles and Space Systems © 2008 Massachusetts Institute of Technology

Photographs removed due to copyright restrictions.

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3 - Supplier Involvement in Design and Development

Wire Harness CoverWire Harness Cover

JDAM Tail KitJDAM Tail Kit

StrakesStrakes

Mk-84 WarheadMk-84 Warhead

StrakesStrakes

Launch LugsLaunch Lugs

ContainerContainer

Courtesy of Boeing. Used with permission. Lean Supply Chain Basics V6.2 - Slide 12 © 2008 Massachusetts Institute of Technology

SOURCE: Karen E. Darrow (The Boeing Company), “The JDAM Experience: Lean Principles in Action,” Presentation at the SAE Aerospace and Automated Fastening Conference & Exhibition, September 22, 2004.

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PRODUCT VALUE CREATION• Original cost est. - $68+ K• Final actual cost - $15 K• Unit costs reduced > 75%• Total savings > $2.9 B

Courtesy of Boeing. Used with permission.

Early Supplier Integration

SUPPLIER VALUESUPPLIER CREATIONVALUE CREATION

•• Major modification toM systemajor modification to systemarchitecturearchitecture•• FromFrom ““partitioned architecturepartitioned architecture””

toto ““integrated architectureintegrated architecture””

•• Reduced Wiring /Reduced ConnectorsWiring / Connectors•• Reduced unit costReduced unit cost

•• Improved reliabilityImproved reliability

•• Re-allocatedRe-allocated ““Work ShaWor rerk Sha e””SUPPLIER INTEGRATIONSUPPLIER INTEGRATION

•• Part ofPart of proposp alaropos l teamteamPRODUCT VALUE CREATION•• Understood project goalsU -nderstood project goals - • Original cost est. - $68+ KGOAL CONGRUENCYGOAL CONGRUENCY

•• Understood requirementUnderstood requirement • Final actual cost - $15 K

for low cost, seamlessfor low cost, seamless • Unit costs reduced > 75% assemblyassembly • Total savings > $2.9 B

Lean Supply Chain Basics V6.2 - Slide 13 Ref: Lean Enterprise Value, pp 138-140, 206-207 © 2008 Massachusetts Institute of Technology

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4 - Seamless Information Flow Requires communication on many levels

Customer Supplier

Strategic & Business

Objectives & Progress

Contracts/Deliverables

Design & Config

Hardware

Enterprise Management

Program Management

Procurement & Contracts

Engineering

Manufacturing Operations

Enterprise Management

Program Management

Procurement & Contracts

Engineering

Manufacturing Operations

Integrated Information Technology EnvironmentLean Supply Chain Basics V6.2 - Slide 14

© 2008 Massachusetts Institute of Technology

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Exostar Trusted Workspace

Exostar Offerings

Courtesy of Boeing. Used with permission. Copyright 2007 Exostar Proprietary and Confidential Lean Supply Chain Basics V6.2 - Slide 1515

© 2008 Massachusetts Institute of Technology

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EXOSTAR Facilitates Supply Chain Management Streamlining

At Rolls-Royce the eProcurement implementation has produced a number of quantitative and qualitative benefits, including:

• Rationalizing the direct supplier base from more than 5,000 to several hundred

• Reduction in cost of goods of up to 20%;

• Reduction in inventory value levels as much as 80%;

• Reduction in errors due to the elimination of manual re-keying of buying data;

• Reduced cycle time, in some cases by up to 80%;

• Near-elimination of paper and fax processes.

• Improved relations with suppliers, who have benefited from reduced transaction costs and improved efficiency.

Lean Supply Chain Basics V6.2 - Slide 16 © 2008 Massachusetts Institute of Technology

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Improving Supply Chains

Lean Supply Chain Basics V6.2 - Slide 17 © 2008 Massachusetts Institute of Technology

Prime Contractor Owns The Vision

Supplier Owns The Vision

Lean Assessment

& Value Stream

Mapping

• Enterprise-Level Analysis

• Product-Level Analysis

• Basis for Improvement Plans

Lean Strategy & Deployment

Plan

• Common Objectives

• Common Metrics • Plans of Action • Timelines

• Compelling Interests

• Building the Relationship

• Understanding Context

• Commitment to Go Forward

Education & Orientation

Lean Engagements

• Improvement Workshops

• Additional Training

Continuous Improvement

Work Outstanding Issues

Program Value Stream

No

Yes

Supplier Selection

• Critical Path • Cost • Quality • Cycle Time • Delivery

Lean Ready?

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Example: Hicksville Machine Works Corp.

• Supplier worked with prime to implement lean

• Prime (Boeing) provided expertise and training for5S, Statistical Process Control, and Set-up TimeReduction

• Savings shared, plus many additional benefits:

“... a good example of what good team work between a vendor and sincere Boeing personnel, ... can do. ... my Company is much more competitive than ever before. Following are some of parts we were able to reduce the unit prices on:

P/N Previous Unit Price New Unit Price 17P2A5224-1NC $1815.00 $751.68 17P2A5821-1 $1992.00 $639.33 17P2A5829-1NC $2531.72 $1024.00

These types of savings will apply to all parts we manufacture.” -Jack Spezio, President

Courtesy of Boeing. Used with permission. Lean Supply Chain Basics V6.2 - Slide 18 © 2008 Massachusetts Institute of Technology

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Supply Base Stratification- Five Levels

Strategic Alliance

Certified Gold, Silver, Bronze, Probation

StrategicallyImportant

Core High Performing, Standard, Potential, Legacy

Disengaged

Lean Supply Chain Basics V6.2 - Slide 19 Courtesy of Boeing. Used with permission. © 2008 Massachusetts Institute of Technology

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Future State in Lean Relationships

SubcontractorPrime

Customer

SubcontractorSubcontractor

““EmergingEmerging”” LeanLeanVirtual Team without boundaries enabling continuous innovation

““OldOld”” ApproachApproachRigid vertical

interfaces and control

Customer

Prime

““CurrentCurrent”” LeanLeanCollaborative

with rigid organizational

interfaces

Customer

Prime SubcontractorSubcontractor

Lean Supply Chain Basics V6.2 - Slide 20 © 2008 Massachusetts Institute of Technology

PrimeSubcontractor

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Supply Chain Management is a leanenterprise core competency

Lean Supply Chain Wrap Up

• Suppliers are critical to lean enterprise success

• Supply chains need to be understood and designed to meet the needs of the product enterprise needs

• Legacy supply chains can be improved through win-win customer-supplier teamwork.

Supply Chain Management is a lean enterprise core competency

Lean Supply Chain Basics V6.2 - Slide 21 © 2008 Massachusetts Institute of Technology

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Exercise

• What aspects of a Lean Supply Chain can you implement today to improve your enterprise’s performance?

• Spend the remaining time capturing these on an easel chart for your team’s use.

Lean Supply Chain Basics V6.2 - Slide 22 © 2008 Massachusetts Institute of Technology

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Reading ListBozdogan, K., Deyst, J., Hoult, D., Lucas, M., “Architectural Innovation in Product Development ThroughEarly Supplier Integration”, R&D Management, Vol 28, No 3, 1998, 163-173.

Dyer, Jeffrey H., Collaborative Advantage: Winning through Extended Enterprise Supplier Networks, NewYork: Oxford University Press, 2000.

Dyer, Jeffrey and Nobeoka, Kentora, “Creating and Managing High-Performance Knowledge-SharingNetwork: The Toyota Case,” Strategic Management Journal, 21, 2000, 345-367.

Fine, C., Clockspeed: Winning Industry Control in the Age of Temporary Advantage, Reading, MA: Perseus Books,1998

Fisher, M.L., “What is the Right Supply Chain for your Product,” Harvard Business Review, Vol. 75 (2),Mar/Apr, 1997, 105-116.

Ghemawat, Pankaj, "Distance Still Matters, The Hard Reality of Global Expansion." HBR. Sept, 2001

Kraljic, "Purchasing Must Become Supply Management," HBR, September - October 1983

Liker, J.K. and Yu, Yen-Chun, “Japanese Automakers, U.S. Suppliers and Supply-Chain Superiority,” MITSloan Management Review, Vol. 42 (1), Fall 2000, 81- 94.

Liker, J.K., Kamath, R. R., Wasti, S.N., and Namagachi, M., “Supplier Involvement in Automotive ComponentDesign: Are There Really Large US/Japan Differences?, Research Policy, 25, 1996, 59-89.

MacDuffie, J.P. and Helper, S., “Creating Lean Suppliers: Diffusing Lean Production Through the SupplyChain,” California Management Review, 39, 1997, 118-115.

Sako, Mari, “Supplier Development at Honda, Nissan and Toyota: Comparative Case Studies ofOrganizational Capability Enhancement,” Industrial and Corporate Change, 13 (2), 2004, 281-308.

Simchi-Levy, D., Kaminski, P., Simchi-Levy, E., Designing and Managing Supply Chains, McGraw-Hill, 2002.

Takeishi, Akira, “Knowledge Partitioning in the Interfirm Division of Labor: The Case of Automotive ProductDevelopment,” Organization Science, Vol. 13 (3), May-June 2002, 321-338.

Venkatesan, "Strategic Sourcing: To Make or Not to Make," HBR, November-December, 1992Lean Supply Chain Basics V6.2 - Slide 23

© 2008 Massachusetts Institute of Technology

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Acknowledgements

• Kirk Bozdogan - MIT LAI • Tom Callarman - ASU • Al Haggerty - MIT, Boeing (ret.) • Greg Harris - Univ. of Alabama in Huntsville (UAH) • Dick Lewis - Rolls-Royce (ret.) • Tim Mead - DAU • Hugh McManus – Metis Design • Earll Murman - MIT • Sue Siferd – ASU • Kenneth Sullivan -UAH • Stan Weiss - Stanford Univ, Lockheed Martin (ret)

Lean Supply Chain Basics V6.2 - Slide 24 © 2008 Massachusetts Institute of Technology