Mistakes sales people make

MISTAKES SALESPEOPLE MAKE

Sharifa ELYACOUBI.

Ilias ALOUANI

Richard Farrell

Outline

1. Introduction2.Too much control3.The sin of selling4.Excess (time ,overload of information

persistence)5.Lack of personal responsibility6.Emotions7.Need for approval8.narcissism

Too much control

Custmers under control becomeless demanding ,inflexible Far more willing to open and share the

truth with you

The sin of selling:

• Selling the feature and benefit of the product is outdated

• Differentiate our self from competitor by solving customers need and not bombarded them with the benefit and feature

Excess!

• Time

• Overload of information

• persistence

Lack of personal responsibility

• Salespeople have to assume the responsibility of any sales faillure this case they will solve it

Emotions

• Negative emotion drive salespeople in a way to loose many account

Need for approval and narcissism

• The majority of salespeople don’t challenge their customers to not loose their approval

• Narcissist salespeople are self centered in their products and the company not their customers

To sum it up ,D

• Those seven mistakes can make salespeople carrier a living hell

• Sales people need to : Manage their timeManage their informationGive up the hope of controlling the sales

process and being too emotionally invested in the outcome of the sales

Reference:

• http://www.tangentknowledge.com/