INFORMATION SYSTEM STUDY REPORT OF STANDARD CHARTERED BANK FOR THE SUBJECT MANAGEMENT INFORMATION SYSTEMS (HS-107) G ROUP M EMBERS S R .# N AME R OLL N UMBER 1 A RSALAN A TA K HAN 2009-CE-124 2 M UHAMMAD U MER 2009-CE-137 S UBMITTED T O M UZAMMIL A HMAD K HAN A SSISTANT P ROFESSOR C OMPUTER E NGINEERING D EPARTMENT C OMPUTER E NGINEERING D EPARTMENT S IR S YED U NIVERSITY OF E NGINEERING AND T ECHNOLOGY K ARACHI
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INFORMATION SYSTEM STUDY REPORT OF
STANDARD CHARTERED BANK
FOR THE SUBJECT
MANAGEMENT INFORMATION SYSTEMS (HS-107)
G R O U P M E M B E R S
SR.# NAME ROLL NUMBER 1 A R S A L A N A T A K H A N 2 0 0 9 - C E - 1 2 4
2 M U H A M M A D U M E R 2 0 0 9 - C E - 1 3 7
S U B M I T T E D T O
M U Z A M M I L A H M A D K H A N
A S S I S T A N T P R O F E S S O R
C O M P U T E R E N G I N E E R I N G D E P A R T M E N T
C O M P U T E R E N G I N E E R I N G D E P A R T M E N T
S I R S Y E D U N I V E R S I T Y O F E N G I N E E R I N G A N D T E C H N O L O G Y
K A R A C H I
Standard Chartered Bank (Pakistan) Limited
Sir Syed University Of Engineering & Technology, Karachi. 2
Acknowledgment
First of all, we are thankful to Almighty ALLAH (The most Gracious and the most Powerful, the
knower of seen and unseen), for giving us courage and power to learn and to apply our knowledge
for the benefits of mankind.
We would like to express profound gratitude to our advisor, Mr. Muzammil Ahmed Khan and Mr.
Muhammad Kashif Shaikh, for his invaluable support, encouragement, supervision and useful
suggestions throughout this project work. His moral support and continuous guidance enabled us to
complete our work successfully and patiently guided us in this project and never accepting less than
our best efforts.
We would also like to show our gratitude to all the staff members of Standard Chartered bank of
Pakistan especially Mr. Abdul Azeem Qureshi and Mr. Aamir Saleem who devoted us their precious
time to accomplish this task.
At last but not the least, we would like to thank our family, for their consistent support and faith
which enables us to complete this project.
Standard Chartered Bank (Pakistan) Limited
Sir Syed University Of Engineering & Technology, Karachi. 3
TABLE OF CONTENT
S.NO T ITLE OF HEADING PAGE NO
1. Introduction 4
2. Organization Introduction 5
3. Main Business Function of the Organization 8
4. Information System in Standard Chartered Bank 10
5. Other Departments in Standard Chartered Bank 11
6. Main Business Function of IT Department 13
7. Electronic Basic Banking System (EBBS) 16
8. Electronic Card Processing System (ECAP) 17
9. Networks in Standard Chartered Bank 18
10. Data Flow Diagram of Main Function 20
11. Suggestions for Improvement in the Organization 22
12. Conclusion 23
13. Gantt Chart of the Project
Appendices
Minutes of Meeting
Questionnaire
Standard Chartered Bank (Pakistan) Limited
Sir Syed University Of Engineering & Technology, Karachi. 4
Introduction
Information is the basis for every decision taken in an organization. The efficiency of management
depends upon the availability of regular and relevant information. Thus it is essential that an
effective and efficient reporting system be developed as part of accounting system.
The main object of management information is to obtain the required information about the operating
results of an organization regularly in order to use them for future planning and control. The old
techniques like intuition, rule of thumb, personal whim and prestige, etc. Are now considered useless
in the process of decision taking. Modern management is constantly on look out for such quantitative
and such information, which can help in analyzing the proposed alternative actions and choosing one
as its decision.
Thus, modern management functions are information-oriented more popularly known as
“management by information”. And the system through which information is communicated to the
management is known as “management information system (MIS)”
.
Standard Chartered Bank (Pakistan) Limited
Sir Syed University Of Engineering & Technology, Karachi. 5
Introduction of Standard Chartered Bank
Introduction:
Standard Chartered has a history of over 150 years in banking and operates in many of the world's
fastest-growing markets with an extensive global network of over 1,600 branches (including
subsidiaries, associates and joint ventures) in over 70 countries in the Asia Pacific Region, South
Asia, the Middle East, Africa, the United Kingdom and the Americas.
As one of the world's most international banks, Standard Chartered employs 70,000 people,
representing over 125 nationalities, worldwide. This diversity lies at the heart of the Bank's values
and supports the Bank's growth as the world increasingly becomes one market.
With strong organic growth supported by strategic alliances and acquisitions and driven by its
strengths in the balance and diversity of its business, products, geography and people, Standard
Chartered is well positioned in the emerging trade corridors of Asia, Africa and the Middle East.
Standard Chartered derives over 90 per cent of profits from Asia, Africa and the Middle East.
Serving both Consumer and Wholesale Banking customers worldwide, the Bank combines deep
local knowledge with global capability to offer a wide range of innovative products and services as
well as award-winning solutions.
Standard Chartered is also committed to all its stakeholders by living its values in its approach
towards managing its people, exceeding expectations of its customers, making a difference in
communities and working with regulators.
Standard Chartered Bank (Pakistan) Limited
Sir Syed University Of Engineering & Technology, Karachi. 6
History of Standard Chartered Bank:
Standard Chartered was formed in 1969 through a merger of two banks: The Standard Bank of
British South Africa, founded in 1863, and the Chartered Bank of India, Australia and China,
founded in 1853.
The Chartered bank:
The Chartered bank was founded by James Wilson
following the grant of a Royal Charter by Queen
Victoria in 1853. Chartered bank opened its first
branches in Mumbai (Bombay), Kolkata and
Shanghai in 1858, followed by Hong Kong and
Singapore in 1859.
The Standard bank:
The Standard bank was founded in the Cape
Province of South Africa in 1862 by John Paterson.
The bank commenced business in Port Elizabeth, in
January 1863.
Standard Chartered Bank in Pakistan:
Standard Chartered Bank (Pakistan) Limited is Pakistan's oldest and largest foreign bank with over
176 branches in the country. The history of Standard Chartered in Pakistan dates back to 1863, when
the Chartered Bank of India, Australia and China first established its operations in Karachi.
`The year 2006 marked the beginning of a major transformation for Standard Chartered’s operations
in Pakistan. It was during this year that the Bank announced its acquisition of Union Bank, one of the
best private sector banks in Pakistan.
The US$ 487 million, the largest ever transaction in Pakistan’s banking history, spearheaded the
establishment of Standard Chartered Bank (Pakistan) Limited (SCBP), the first international bank in