MIS 696a/797a Final Project Final Report December 15, 1999.

MIS 696a/797aFinal Project

Final Report

December 15, 1999

Introduction

MIS Defined: A management information system is

the complement of people, machines, and

procedures that develops the right information and

communicates it to the right managers at the right

time.

MIS Theory

Three main schools of thought:

Technological Imperative: “Impact of technology.”

Organizational Imperative: “Rational actors choose

technologies.”

Emergent: Intersection of technologies and people

creates complex interactions.

Timeline

Sep 30

Oct 1

Oct 13

Oct 20

Nov 10

Nov 20

Dec 1

Dec 8

Dec 15

Survey Field (Complete)

Brainstorm Conceptual Model (Complete)

Gather Information/Feedback From MIS Faculty

Refine Information

Identify Reference Disciplines to Feature

Review Key Articles

Revise Conceptual Model; Outline Presentation and Paper

Rank Researchers Based on Model

Submit and Present Final Paper

Research Areas - Focus

Group Support Systems Knowledge Mgmt, AI,

Information Retrieval Databases Economics, DSS, OR E-Commerce HCI, Visualization,

Communication, Psychology International Social Issues, Ethics Telecommunications, Security Systems Analysis and Design

Paul Gondy, Duffy

Limin, Yousub Wayne, Taeha Marsha, Kim Karen, Lin Lin

Taeha, Chienting Dennis, Marsha Yousub, Limin Kim, Chienting

Field Team

Model Overview

Conceptual Diagrams

December 15, 1999

Model

Behavioral Technical

Relevance

Rigor

Establis h ed

Em

erging

Model (cont.)

Behavioral - Technical

– Focus on the behavioral or technical aspects of MIS.

Rigor - Relevance

– Research methodology and methods used to gain

knowledge.

Emerging

– Changes in the direction of research over time.

Top View

Behavioral Technical

Relevance

Rigor

Focus: GSS

X

Look at one researcher or group in a field

Top View, Look Through All

Behavioral Technical

Relevance

RigorFocus: AIZ

X

Focus: GSS

Focus: DB

Y

AFocus: HCI

Possibilities:– Follow 1 Group/Person Across Different Fields– Compare the Concentration of Research Over Fields– Collapse All Fields for a General Overview

Research Overview

Researchers/Papers

December 15, 1999

Order of PresentationEstablished Emerging

International HCI, Visualization, Communication & Psychology Social Issues & Ethics Systems Analysis & Design Group Support Systems (GSS) Telecommunications & Security Databases Economics, Decision Support Systems & Operations Research Knowledge Management, Artificial Intelligence & Information

Retrieval E-commerce

ResearchersInternational

Seymour Goodman, University of Arizona– International developments in the information technologies

(IT), IT and national security, technology diffusion

Eli Noam, Columbia University– International work on telecom/television, content of media,

common carrier implications and IP telephony over cable versus traditional telephony infrastructure.

Larry Press, California State Univ., Dominguez Hills– Global diffusion of the internet, networking in developing

nations, computer support of cooperative work.

Seymour Goodman, ProfessorEller College of Business and Public Administration

The University of Arizona

Tucson, Arizona

EDUCATION:

Ph.D., California Institute of Technology

AREA(S) OF EXPERTISE: International developments in the information technologies (IT), technology diffusion, IT and national security, and related public policy issues, statistical and continuum physics and combinatorial algorithms

Featured ResearcherInternational

International

Seymour GoodmanEli NoamLarry Press

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

ResearchersHuman-Computer Interaction/Psychology/ Visualization/Communication Donald Norman, Apple Computer

– Internet and academia

Jakob Nielsen– Usability of the web and designing of web sites

Peter Denning, George Mason University– Workflow management, high performance computing, security

David Liddle, Interval Research Corp., Stanford– Human-computer interaction and the computing industry

Terry Allen Winograd, Stanford– Human-computer interaction.

Donald NormanPresident, UNext Learning Systems

UNext.com

Deerfield, IL USA

EDUCATION: Ph.D., Mathematical Psychology, University of Pennsylvania

AREA(S) OF EXPERTISE: Recognition psychology, the sensitivity and range of sensing and hearing, the power of human perception, and the design of human-centered technology. Currently working on distance learning.

Featured ResearcherHCI/Psychology/Visualization

Human-Computer Interaction/Psychology/ Visualization/Communication

Donald Norman

Jakob Nielsen

Peter DenningDavid LiddleTerry Winograd

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

ResearchersSocial Issues and Ethics

Mary Culnan, Georgetown– Privacy Issues

Richard Mason, SMU– MIS History, Ethics

Rob Kling, Indiana University - Bloomington– Social Issues

Sara Kiesler, Carnegie Mellon University– Collective Communication Issues

Mary J. Culnan, ProfessorThe McDonough School of Business

Georgetown University

Washington, D.C. 20057-1008

EDUCATION: Ph.D., Management, Anderson Graduate School of Management, UCLA

AREA(S) OF EXPERTISE: Social and public policy impacts of information technology and information privacy. Currently addressing consumer attitudes toward privacy and electronic marketing.

Featured ResearcherSocial Issues and Ethics

Social Issues/Ethics

Rob KlingMary CulnanRichard Mason

Sara Kiesler

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

ResearchersSA&D / Software Engineering

Grady Booch, Rational Software Corporation– Pioneered the development of object-oriented analysis

Peter Checkland, Lancaster University– Nature of information systems

Watts Humphrey, SEI– Promotes Capability Maturity Model

Roger Pressman, R.S. Pressman and Associates– Helps companies establish effective SE practices

Edward Yourdon, Cutter Consortium– Developed the structured analysis methods of the 70s

Watts Humphrey, Fellow and Research ScientistSoftware Engineering Institute

Carnegie Mellon University

Pittsburgh, PA

EDUCATION: MBA, University of Chicago

AREA(S) OF EXPERTISE: Evangelist of CMU / SEI capability maturity model (CMM)

Featured ResearcherSA&D / Software Engineering

SA&D / Software Engineering

Roger Pressman

Peter Checkland

Grady BoochEdward YourdonWatts Humphrey

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

ResearchersGSS Jay F. Nunamaker, Jr. , University of Arizona

– computer supported collaboration and decision support to improve productivity and communication

Brent Gallupe, Queens University, Ontario– Electronic brainstorming, history of information systems

Jerry DeSanctis, Duke University – organizational computing, computer-supported cooperative

work and management of information systems

Sara Kiesler, Carnegie Mellon University– group dynamics and communication

Judy Olsen, University of Michigan– Collaboration technology and human-computer interaction

Jay F. Nunamaker, Jr., Regents Professor Eller College of Business and Public Administration

The University of Arizona

Tucson, Arizona

EDUCATION: Ph.D. in SE and OR from Case Institute of Technology

AREA(S) OF EXPERTISE: Computer supported collaboration and decision support to improve productivity and communication.

Featured ResearcherGSS

GSS

Jay Nunamaker, Jr.

Brent Gallupe

Judy Olsen

Jerry DeSanctis

Sara Kiesler

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

ResearchersTelecommunications/Security

Roch Guerin, University of Pennsylvania– Intersection of networking and quality-of-service

Aurel Lazar, Columbia University– Networking games and pricing, architectures, network

management and control

Thomas Magnanti, MIT– Communication systems, production planning & scheduling

Steve McCanne, University of California, Berkeley– Multimedia networking, multicast communication protocols

David Wetherall, University of Washington– Mobile protocol development

Roch GuerinDepartment of Electrical Engineering

University of Pennsylvania

Philadelphia, PA 19104

EDUCATION: Ph.D. from California Institute of Technology, in 1986

AREA(S) OF EXPERTISE: Networking and Quality-of-Service, in particular the intersection of the two.

Featured ResearcherTelecommunications

Telecommunications/Security

Roch Guerin

Aurel LazarDavid WetherallSteve McCanne

Thomas Magnanti

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

ResearchersDatabase

E. F. Codd, IBM Research Laboratory– Relational Database Model

Peter Pin-Shan Chen, LSU– Database Design

Won Kim, Cyber Database Solutions, Inc., – Distributed Database System with Mathematical Approach

Salvatore T. March, University of Minnesota– Collective Communication Issues

Sudha Ram, University of Arizona– Heterogeneous Distributed Database Systems with

Technical Approach

Sudha Ram, Professor Eller College of Business and Public Administration

The University of Arizona

Tucson, Arizona

EDUCATION: Ph.D. from the University of Illinois at Urbana-Champaign

AREA(S) OF EXPERTISE: Semantic ModelingSemantic InteroperabilityKnowledge Management

Featured ResearcherDatabase

Database

Sudha Ram

Won Kim

Peter Pin-Shan Chen

E. F. Codd

Salvatore March

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

ResearchersEconomics/Decision Science (DSS)/OR Eric Brynjolfsson, MIT

– IT and the structures of markets and firms, impact of IT investments on productivity and business value.

Morris Cohen, University of Pennsylvania– Three dimensional concurrent engineering for the design of

products, processes and supply chains.

Hau Lee, Stanford University– Supply chain mgmt., manufacturing/distribution strategy

James Marsden, University of Connecticut– Management of information, DSS, legal issues.

Haim Mendelson, Stanford University– IT and time-based competition in financial markets

Eric Brynjolfsson, ProfessorSloan School

Massachusetts Institute of Technology

Cambridge, MA

EDUCATION: Ph.D., Managerial Economics, MIT

AREA(S) OF EXPERTISE: How IT transform the structures of markets and firms.

The impact of IT investments on productivity and business value. How the Internet affects commerce and information goods.

Featured ResearcherEconomics/Decision Science (DSS)/OR

Economics/Decision Science (DSS)

Eric Brynjolfsson

Hau Lee

Morris Cohen

Haim Mendelson

James Marsden

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

ResearchersInformation Retrieval, Artificial Intelligence and Knowledge Management

Herbert A. Simon, Carnegie Mellon University– AI, psychology, economics

Gary Marchionini, University of North Carolina– Information seeking, digital libraries human-computer interaction,,

information design, information policy

Gerard Salton (1927-1995), Cornell University– Natural-language processing, information retrieval

Hsinchun Chen, University of Arizona– Digital libraries, knowledge management, multi-lingual and

distributed information retrieval

Thomas Davenport, University of Texas at Austin– Knowledge management

Herbert A. SimonComputer Science and Psychology

Carnegie Mellon University

Pittsburgh, PA

EDUCATION:

Ph.D. in political science at the University of Chicago

AREA(S) OF EXPERTISE: From computer science to psychology, administration, and economics. The thread of continuity is his interest in human decision-making and problem-solving processes, and the implications of these processes for social institutions. He makes extensive use of the computer as a tool for both stimulating human thinking and augmenting it with artificial intelligence.

Featured ResearcherInformation Retrieval, Artificial Intelligence and Knowledge Management

Information Retrieval, Artificial Intelligence and Knowledge Management

Gary MarchioniniThomas Davenport

Hsinchun Chen

Gerard Salton

Herbert Simon

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

ResearchersE-Commerce

Linda Applegate, Harvard University– Influence of info technology on markets and organizations

Alok Gupta, University of Connecticut – Internet user’s demand characteristics; on-line auctions

Ravi Kalakota, Georgia State University– Next generation of business models for E-commerce

Andrew Whinston, University of Texas at Austin– E-commerce impact on business processes

Vladimir Zwass, Fairleigh Dickinson University– Editor-in-Chief International Journal of E-Commerce

Andrew B. Whinston, ProfessorCenter for Research in Electronic Commerce

College & Graduate School of Business

University of Texas at Austin

Austin, Texas

EDUCATION: Ph.D., Management, Carnegie Mellon University

AREA(S) OF EXPERTISE: E-commerce impact on business protocols and processes, organizational structure & corporate networks; electronic publishing; electronic education

Featured ResearcherE-Commerce

E-Commerce

Ravi Kalakota

Linda Applegate

Andrew Whinston

Vladimir Zwass

Alok Gupta

1 2 3 4 5

1

5

2

4

3

Behavioral Technical

Relevance R

igor

Key Controversies

Academic legitimacy.– Legitimacy of MIS as an academic discipline is not

established.

Methods and methodologies.– Natural science v. social science background of

researchers:

• Survey methodology.

• Case study research.

• Multiple methodologies and methods.

• System-building approach.

Conclusion

8

13

14

10

2

11 7 7 13 9

1 2 3 4 5

1

5

2

4

3

Behavioral TechnicalR

elevance Rigor

Conclusion

Field is well balanced– Rigor/Relevance Axis is centered and slightly skewed

toward relevance, indicating a good balance between Rigor and Relevance.

– Behavioral/Technical Axis is bi-modal, indicating that the discipline is split between the behavioral and the technical.

– Existing/Emerging Axis is evenly distributed across the fields showing a balanced portfolio of subjects.

The End