Page 1 Minjeong Kim @formulapuff design is a conversationPage 2 experience design is the design of a process @formulapuffPage 3 experience design is the design of a process @formulapuffPage 4 @formulapuffPage 5 @formulapuffPage 6 a conversationexperience design is @formulapuffPage 7 a conversationexperience design is @formulapuffPage 8 @formulapuffPage 9 Minjeong Kim formulapuff.com @formulapuff Thanks!