Mine rescue alert system RAG Deutsche Steinkohle...Mine rescue alert system RAG Deutsche Steinkohle General information RAG Deutsche Steinkohle • 3 mines • 10000 employees •

Kompetenz-Center Notfallprävention

Mine rescue alert system RAG Deutsche Steinkohle

General information

RAG Deutsche Steinkohle

• 3 mines

• 10000 employees

• 8 mill. tons output

• 650 mine rescuers

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Bild RAG

SAARBRÜCKEN

SAARLOUIS

WESEL

DUISBURG

ESSEN

BOTTROPHERNE DORTMUND

HAGEN

AugusteVictoria

Prosper-Haniel

SAARLAND

RegionSTEINFURT Ibbenbüren

RECKLINGHAUSEN

RAG Deutsche Steinkohle

25 km

16 km 90 km

250 km

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RAG-Alert system

Control center

Central mine rescue station

Fact 24

Mine managementRescue Brigade Central mine rescue station

Bild RAG

Process of Alert

Alert - Call

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Confirmation

Documentation

Additional rescue brigade

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Confirmation log

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Alert groups

5 mine rescue brigades -> 650 people

Mine management -> 100 people

Central mine rescue station -> 12 people

Medical team

Public relations (PR)

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Experiences

• availability system 100 %

• alert confirmation of mine rescuers 90 %

• stand by duty in 5 minutes

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Brief introduction to F24 Group

• Software-as-a-Service (SaaS) provider of notification, alerting and crisis management solutions

• FACT24 is in use in more than 70 countries around the world• Market leader in Europe • Global presence with subsidiaries in the UK, Spain, France and Czech Republic as

well as global sales partners • Focus on large-sized organizations and corporations around the world

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Over 500 clients rely on F24 (selected)

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Energy & Industry

Health & Pharma

Transport & Logistics

Trade, Banking & Insurance

IT & Telecommunications

Public Organizations

FACT24 at a glance

• Software-as-a-Service (SaaS) solution for notification, alerting and crisis management

• web-based • in global use across more than 70 countries• available in eight languages (German, English, French, Spanish, Italian, Czech,

Dutch, Catalan)• available in a variety of editions:

• FACT24 basic• FACT24 professional• FACT24 premium• FACT24 ultimate

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Functions

Principle of Function for alerting

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Security and backup concept

Alarm activation

Alarm execution

Alarm receipt/confirmation:

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e.g. by landline

by FACT24e.g. main location

e.g. by mobile phone

alternatively via:• mobile phone• Internet

alternatively via:• landline• e-mail • SMS text message

alternative alarm execution:• backup location

• telefax (without confirmation)

• Pager (without confirmation)

Practical presentation

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