Mike’s Pretty Good Information Architecture A framework in which we can: Provide access to data, and protect data privacy Enable with tools and standards.

Mike’s Pretty GoodInformation Architecture

A framework in which we can:

• Provide access to data, and protect data privacy

• Enable with tools and standards

• Participate in the wider world

• Provide connectivity within the enterprise

• Reengineer processes

• Govern the common ground

A framework in which we can:

• Provide access to data, and protect data privacy

• Enable with tools and standards

• Participate in the wider world

• Provide connectivity within the enterprise

• Reengineer processes

• Govern the common ground

A work in progress:

[email protected]

Transaction processesData guides,

helpers

Document guides,helpers

Tools guides,helpers

The Commons

Procurement

Payroll

Accounting

Budget

Human Resources Central Data

ElectronicDocuments

Gateways andfirewalls

Conferencing,computer mediated

communication

DepartmentalEmail

Systems

DepartmentalCalendarSystems

State-widetools/standards

Governance

Departmental desktop standards

• Word processing• Spreadsheets• Databases• Presentations• Drawing• Other

An information architecture

The Internet

Government agencies(federal, state, local)

Schools

DepartmentalData

MAXIS

Voter ID

CriminalJustice

Tax Collection

Information to be shared


Information to be processed

LibrariesCitizens

Shared Conversations

HealthCare

Business &private industry

Connectivity guides,helpers

Gateway to the commonsGateway to the commons

Employees

Farming Theworld


helpers



The Commons

Procurement

Payroll

Accounting

Budget


ElectronicDocuments



communication

DepartmentalEmail

Systems



Governance



The Internet


Schools

DepartmentalData

MAXIS

Voter ID

CriminalJustice

Tax Collection




LibrariesCitizens


HealthCare




Employees

Farming Theworld

An architecture in which we: provide access and protect privacy

Provide access, yet protect privacy

We should carefully determine which information is truly private, and aggressively share that which is not.

By managing the sharing of data in a shared community we can leverage resources in a way that no single department can. Our goals in this should be to:

• Improve service• Reduce costs • Reduce redundancy and

duplication• Reduce risks

Provide access, yet protect privacy

We should carefully determine which information is truly private, and aggressively share that which is not.

By managing the sharing of data in a shared community we can leverage resources in a way that no single department can. Our goals in this should be to:

• Improve service• Reduce costs • Reduce redundancy and

duplication• Reduce risks


helpers



The Commons

Procurement

Payroll

Accounting

Budget


ElectronicDocuments



communication

DepartmentalEmail

Systems



Governance



The Internet


Schools

DepartmentalData

MAXIS

Voter ID

CriminalJustice

Tax Collection




LibrariesCitizens


HealthCare




Employees

Farming Theworld

An architecture in which we: enable with tools and standards

Tools and Standards:

We can improve service and satisfaction by providing mechanisms to share documents and information between people’s desktops - both inside and outside the enterprise.

We can reduce costs and improve effectiveness by providing a neutral ground where information is translated into a common denominator, without forcing departments to discard their internal tools.

We can provide guidance to departments who are looking for a way to avoid reinventing the wheel.

Tools and Standards:

We can improve service and satisfaction by providing mechanisms to share documents and information between people’s desktops - both inside and outside the enterprise.

We can reduce costs and improve effectiveness by providing a neutral ground where information is translated into a common denominator, without forcing departments to discard their internal tools.

We can provide guidance to departments who are looking for a way to avoid reinventing the wheel.


helpers



The Commons

Procurement

Payroll

Accounting

Budget


ElectronicDocuments



communication

DepartmentalEmail

Systems



Governance



The Internet


Schools

DepartmentalData

MAXIS

Voter ID

CriminalJustice

Tax Collection




LibrariesCitizens


HealthCare




Employees

Farming Theworld

An architecture in which we: participate in the wider world

Connect to the Internet:

We can bring new resources and jobs to our organization by joining our community with others

We can gain earlier awareness of opportunities, participate in more successful collaborations, and enjoy better project performance by lowering the barriers between ourselves and others

We can improve the productivity of our employees and leaders by providing broader access to research and colleagues

Connect to the Internet:

We can bring new resources and jobs to our organization by joining our community with others

We can gain earlier awareness of opportunities, participate in more successful collaborations, and enjoy better project performance by lowering the barriers between ourselves and others

We can improve the productivity of our employees and leaders by providing broader access to research and colleagues


helpers



The Commons

Procurement

Payroll

Accounting

Budget


ElectronicDocuments



communication

DepartmentalEmail

Systems



Governance



The Internet


Schools

DepartmentalData

MAXIS

Voter ID

CriminalJustice

Tax Collection




LibrariesCitizens


HealthCare




Employees

Farming Theworld

An architecture in which we: provide connectivity within the enterprise

Provide connections within the enterprise:

We can improve service and productivity, by providing physical connections between employees, to share tools and resources

We can build shared culture - by presenting a consistent, mission-driven view of this information community to employees, leaders and customers

We can reduce system development and support costs by aggressively responding to the explosive arrival of the World Wide Web as the “universal software” on everybody’s desktop.

Provide connections within the enterprise:

We can improve service and productivity, by providing physical connections between employees, to share tools and resources

We can build shared culture - by presenting a consistent, mission-driven view of this information community to employees, leaders and customers

We can reduce system development and support costs by aggressively responding to the explosive arrival of the World Wide Web as the “universal software” on everybody’s desktop.


helpers



The Commons

Procurement

Payroll

Accounting

Budget


ElectronicDocuments



communication

DepartmentalEmail

Systems



Governance



The Internet


Schools

DepartmentalData

MAXIS

Voter ID

CriminalJustice

Tax Collection




LibrariesCitizens


HealthCare




Employees

Farming Theworld

An architecture in which we: reengineer the processes of our organizations

Reengineering processes:

• We can apply information technology to reduce costs, and improve service to customers by reengineering business processes, eg:

• Activity reporting• Billing, collecting• Collecting and organizing

information• Processing service-

requests, orders• Informing• Scheduling

Reengineering processes:

• We can apply information technology to reduce costs, and improve service to customers by reengineering business processes, eg:

• Activity reporting• Billing, collecting• Collecting and organizing

information• Processing service-

requests, orders• Informing• Scheduling


helpers



Shared InformationCommunity

Procurement

Payroll

AccountingBudget


(eg MN Assist)

ElectronicDocuments

Gateways toother locations,

internet


communication

AgencyEmail

Systems

AgencyCalendarSystems


GovernanceAgency desktop standards


The Information Highway(, Internet, Value Added Networks, etc.)

Other governments(federal, state, local)

Schools

Agency Data(eg )

MAXIS

Voter ID

CriminalJustice

Tax Collection




LibrariesCitizens


(Email Hub)

HealthCare



Gateway to the shared info community

Gateway to the shared info community

Public employees

Farming Theworld

An architecture in which we: govern the common ground

Information Management Principles

The old ones no longer apply

Management

Old rule - CIO. New rule - community,

leadership

Data

Old rule - silos of data. New rule, data

communities

People

Old rule - manage the skills inventory. New

rule - look for leaders, get out of their way.

Standards

Old rule - look for standard tools across the

enterprise. New rule - look for common

ground.

Mike’s Pretty Good Information Architecture A framework in which we can: Provide access to data, and protect data privacy Enable with tools and standards.

Documents

data privacy

shared information

sharing of data

shared community

good information architecture

world slide

commons employees

firewalls conferencing