Mike Kelly Professional Development Days Presentation ... · Mike Kelly . Professional Development Days Presentation . Kansas City PMI Chapter . September 22, 2014

Mike Kelly Professional Development Days Presentation

Kansas City PMI Chapter September 22, 2014

Objectives Gain insight to an engineer’s experience while

managing projects in a healthcare organization

Identify characteristics of a healthcare organization that can be leveraged for effective project management

Identify characteristics of a healthcare organization that can be challenging for a project manager

Use PMBOK as a basis for framing levers and challenges

Share lessons learned that have applicability in other industries besides healthcare

Agenda Share Background PMBOK Knowledge Areas for Levers & Challenges

Scope Time Quality Human Resources Cost/Procurement Communications

Questions

Risk Stakeholders Integration

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Integration

Procurement

Cost Time Scope

Stakeholder

Quality Risk Communication Human Resource

Scope

Facilities Information Systems Continuing Education

Professional / Technical Development Regulatory

Logistics of Materials / Equipment Establishing Standard Practices Improving Processes Change

Time

Case Scheduling Project Duration Consistency / Forecast / Sustainability Change

Quality

Systems Thinking versus Case Management Quality Assurance versus Quality Control Improvement Techniques

Human Resource

HR Manager and Staff Compensation and Benefits Professional Development Perspective Stress Management Turnover

Procurement

Cost

High Cost Logistics Supply

Reliable Suppliers Inventory Management Responsibility

Change

Risk

Consequences of Failure Perspective on Risk Volume versus Case

Communication

Roles & Responsibilities Teamwork Change Management

Information Systems and Decision Making Speed of Information Flow

Stakeholder

Understanding how results are attained/sustained Not-for-Profit versus Profit Customer Focus Relationships building trust Customer / Supplier

Integration

Systems Thinking Case Operations as a Process Change Management