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Open Government How Transparency, Collaboration and Participation can Improve Our Lives, Economy and Well-Being Barry Libert, Mzinga [email protected] Rodrigo Becerra, Microsoft [email protected]
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Page 1: Microsoft:  Why Open Governments Matter

Open GovernmentHow Transparency, Collaboration and Participation

can Improve Our Lives, Economy and Well-Being

Barry Libert, [email protected]

Rodrigo Becerra, [email protected]

Page 2: Microsoft:  Why Open Governments Matter

Why We Care!

Page 3: Microsoft:  Why Open Governments Matter

Agenda

• Portugal Today• Three Principles for Success• How to Get Started and Pitfalls to Avoid• Q&A Session

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Part 1: Portugal Today

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All Seemed Good, But…

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Economy Eroded

Unemployment 10.6%Deficit 9.3% of GDP

20/27 member states currently exceeding EU’s 3% limit on budget deficits

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Corruption Increased

Portugal Ranked 32/178 in terms of corruption (1 being extremely corrupt)

Source: Transparency International

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Competitiveness Slipped

Portugal 46 out of 139 countries

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Bureaucracy #1 Problem

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Citizens Became Furious

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Part 2: Portugal’s Future

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Definition of an Open Nation

• Open (adjective): To render accessible to knowledge, enlightenment, fulfillment

• Nation (noun): A community of persons not constituting a state but bound by common

interests and passions

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Tran

spar

ency

Colla

bora

tion

Parti

cipa

tion

Open Government

• Engage everyone• Seek Feedback• Continually improve

• Crowdsource innovation• Collaborate accros silo‘s• Reward results

• Make data available• Use Rich Media• Enable access

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#1: Transparency

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Eye on Earth

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Benefits

• Develops public confidence in government• Improves the quality of public debate• Builds public participation and buy-in• Provides new insights and perspectives

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#2: Collaborative

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showusabetterway.com.uk

freeourdata.gov.uk

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Benefits

• Creates platform for innovation• Enable others to achieve their goals• Improve efficiency• Yields collective wisdom

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#3: Participatory

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Miami 311.com…..Hey Gov!

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Benefits

• Empowers citizens • Encourage participation and support• Redirects resources to most valued initiatives• Insures alignment with people’s desires

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Part 3: How To Get Started

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3 Steps to Getting Started

1. People: Start the conversation with your citizens in order to build a vibrant on-line to return to prosperity

2. Process: Run citizen-centric pilot programs where failure is an option and measure the results and impact

3. Technology: Use Web 2.0 technologies to create transparency, collaboration and participation

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Step 1: People Start the Conversation and Build a Vibrant on Line Community

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Step 2 : ProcessRun citizen-centric pilot programs where failure is an option and measure results

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Step 3:TechnologyUse Web 2.0 to Promote Transparency, Collaboration and Participation

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Stimulus360 Funds Management

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3 Pitfalls

1. Avoid Exclusivity: Allow everyone to be a part of the solution, do not limit to technological elites or create barriers of entry

2. Know Your Goals: Be patient, help people achieve their objectives and remember change doesn’t happen over night

3. Be Flexible and Experiment: Be accepting of failure and embrace experimentation to achieve collaborative solutions

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Not Just Leaders!

Pitfall 1: Avoid Exclusivity

Page 31: Microsoft:  Why Open Governments Matter

Make & Sell Products

Create Communities

Crowd-source Innovation

Build Open Nation

Connectedness

Self Mastery

Full Potential

Basic Needs

Government Evolution Citizen Needs

Pitfall 2: Know Your Citizens Needs

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Pitfall 3: Take Risks

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Countries Can Achieve Full Potential!