Microsoft Office€¦ · Web viewRECRUITMENT AND EMPLOYMENT. Current Recruitment Practices . What methods do you normally use to recruit new employees to the establishment? YES

Survey Regarding Employment of People with Disabilities (PWD)

Thank you for taking part in this survey.

This survey has been developed in close collaboration with DTW (Development Technology Workshop, Handicap International and the NCDP (National Center of Persons with Disabilities).

The objective of this survey is to gain a better understanding of the Cambodian labour market for People with Disabilities (PWD). The number of PWDs in the Cambodian labour market is expected to rise in the future. The information collected from this survey will help to develop strategies that will help in the integration of PWD’s in the workplace.

This survey should take no more than 30 minutes of your time. While completing it, please bear in mind the following:

Please be honest and thorough with your answers.All responses will be treated as confidential.

For further questions, please do not hesitate to contact me on my mobile (+855 (12) 766748) or email ([email protected]).

Kind regards,

Sandra D'AmicoManaging DirectorHR Inc (Cambodia) Co., Ltd

HR Inc (Cambodia) Co., LtdPhysical Address: #13Bis, Sothearos Blvd., Sangkat Tonle Bassac, Khan Chamkarmon,

Phnom Penh, CambodiaMailing Address: GPO Box 1560, Phnom Penh, Cambodia

Contact: +855 (23) 996506 or [email protected]: www.hrinc.com.kh

mailto:[email protected]

Disabilities Employment Survey Page 2 of 13

1. ONLY FOR INTERVIEWS / VISUAL ASSESMENT FOR WORKPLACE

1.1.Fill in the following information after observation of the workplace (please tick one or more as applicable)

a) Entrance

Wheel chair friendly ( attached ramp )

Separate entrance for PWDs

Reception personnel trained on treatment with PWDs

b) Office Building

Several floors equipped with special walkway for PWDs

Several floors equipped with elevators

Several floors without elevator or walkway

Single floor and accessible by elevator

Single floor and accessible only by stairs

Others…………………………………………………………………

c) Parking Space

Special Parking for PWDs

Parking at a minimum distance from the entrance of the office

Parking at a considerable distance from the entrance of the office

No special parking available

Others…………………………………………………………………

d) Toilets

Separate restrooms for handicapped personnel

No separate restrooms

e) Office Layout

Is this spacious and wheel chair friendly

Wheelchair will be difficult to navigate in these surroundings

Other...............................................................................................................................

f) Remarks......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

Private and Confidential document.docNo part of this survey may be reproduced or copied without the permission of Handicap International, DTW, NCDP or

HR INC (Cambodia) Co., Ltd


2. EMPLOYER PROFILE

Please note that PEOPLE WITH DISABILITIES are referred to as PWD in this survey.

2.1.Employer Identification

g) Company Name: …………………………………...........................

h) Number of Employees: ……………………………………………………

i) Main activity: ...…………………………………………….......................

j) Contact Details of the person Interviewed:

k) Name and Job Title: …………………………………………………

l) Email:………………………………...Telephone:………………….

m) Address: ………………………………………………………………

n) Have you ever employed People with Disabilities (PWD) in the past?

o) Have you ever provided an internship or a 1st job experience to a PWD?

p) Do you currently employ PWD?

q) If no, why?................................................................................................................................... ....

r) Please list all PWDs currently employed in your organisation:

Name Age SexF/M

Disability(see list below)

Position employed Period of employment (in years)

Email and/or telephone number

12345

We have used the Draft Cambodian Disability law’s definition of disability in this survey. For the purpose of this survey, a PWD is someone who suffers from any of the following:

1. Visual impairment (“seeing difficulties”)2. Hearing impairment (“hearing difficulties”)3. Speaking impairment (“speaking difficulties”)4. Physical disability (“moving difficulties”)5. Feeling difficulties6. Mental disability (“strange behavior”)7. Intellectual impairment (“learning difficulties”)8. People who have fits

If you have employed PWDs, please go to page 4.If you have not employed PWDs, please go to page 6.




3. EMPLOYER’S OPINION, ATTITUDE AND PERCEPTIONS Complete this section if you currently or have in the past employed PWDs.

Otherwise go directly to section “b.2”:

3.1.Employers who HAVE previously employed or are currently employing PWD’s

a) Which of the following best describes your attitude towards the recruitment of PWDs?

We actively encourage job applications from PWDs. Why?

..................................................................................................................................................................

We have no particular view or policy for-or-against recruiting PWDs. Why?

..................................................................................................................................................................

We will not be recruiting PWDs in the future. Why?

..................................................................................................................................................................

b) Which of the following are the benefits of employing PWDs to your organisation or company?

PWDs are motivated

PWDs are determined

PWDs are loyal

PWD’s presence improves personnel practices (recruitment, training etc.)

PWD’s presence improves staff relations and morale

PWD’s presence improves the image of the organisation to customers

PWD’s presence improves access or facilities which all staff/customers could use (eg ramps, lifts etc.)

Other (please specify).....................................................................................................

c) Are there any disadvantages of employing PWDs for your organization/company that you have encountered?

No disadvantages

A PWD has a lower productivity at work

The cost of adapting premises or equipment is too expensive

Additional supervisory or management time

Additional workload for other colleagues

Difficulty for a disabled person to do the job/at least some of our jobs

We are concerned about the health and safety of a disabled person in our company

Relationships between staff have been damaged

Relationships with customers have been damaged




Other reasons (please specify) ………………………………………………………….

d) If you have additional financial advantages (eg financial incentives or subsidies, tax benefits system), would you be more likely to increase the number of PWDs you employ?

Yes

Possibly (depending on how much funding is offered)

Possibly (depending on the nature of the disability in question)

No

e) If other forms of support were available (eg job coaches, access to a support worker in the event of a problem, or a helpline), would you be more likely to increase the number of PWDs you employ?

Yes

Possibly (depending on how much funding is offered)


No

f) How have the skills of PWDs compared to that of their colleagues?

Less competent

As competent

More competent

g) How have the PWDs performed compared with their colleagues?

Below colleagues

Same as colleagues

Better than colleagues

h) Have you had difficulties in integrating PWDs into your workplace?

Yes

No

If yes, please explain

i) Do you provide orientation programmes to your staff regarding working with, managing, and interacting with disabled people?

Yes

No

Do not know




j) Have any of the disabled quit employment at your organization? Why?

They were dismissed for misconduct

Left voluntarily

Left to go to another job

Left because their condition deteriorated

Made redundant

Other (please state)

k) Have you provided any of the following special assistance to PWDs in your organisation/ company?

Provide equipment adapted for a disabled person

Modify workplace/premises

Help with transport

Change location of job

Provide flexible working patterns or working hours

Alter work organization or restructure job

Allow for special leave/extra time off because of the disability

Provide additional on-the-job support or assistance

Provide training/retraining

Provide counselling

‘Partner’ them with a non-disabled person or mentor

Other (please specify) ....................................................................................................

Thank you! Now, please proceed to page 8.




Complete this section if you currently or have NEVER employed PWDs.

3.2.Employers who HAVE NEVER employed PWD’s

a) Which of the following best describes your attitude towards the recruitment of PWDs?

We actively encourage job applications from PWDs? Why

..................................................................................................................................................................

We have no particular view or policy for-or-against recruiting PWDs. Why?

..................................................................................................................................................................

We would not generally recruit PWDs. Why?

..................................................................................................................................................................

b) Does your organisation have a position on the potential benefits of employing PWD’s which have been listed below. (Please tick one or more of the boxes.)

PWDs are motivated

PWDs are determined

PWDs are loyal

PWD’s presence improves personnel practices (recruitment, training etc.)

PWD’s presence improves staff relations and morale

PWD’s presence improves the image of the organisation to customers

PWD’s presence improves access or facilities eg ramps, lifts etc. which all staff/customers could use

Other (please specify)

c) Are there any disadvantages (if any) that your organisation feels it may encounter through employing PWD’s? (Please tick one or more of the boxes.)

No disadvantages

A disabled person would have lower productivity at work

The cost of adapting premises or equipment would be too expensive

We do not have the systems or budgets in place to help us to recruit a disabled employee

Additional supervisory or management time

Additional workload for other colleagues

Difficulty for a disabled person to do the job/at least some of our jobs

We would be concerned about the health and safety of a disabled person in our company

Damaged relationships between staff

Damaged relationships with customers

Other reasons (please specify).......................................................................................Private and Confidential document.doc

No part of this survey may be reproduced or copied without the permission of Handicap International, DTW, NCDP or HR INC (Cambodia) Co., Ltd


d) If you had financial advantages (eg financial incentives or subsidies, tax benefits system), would you be more likely to consider employing a disabled person?

Yes

Possibly (depending on how much funding offered)


No

e) If other forms of support were available (eg job coaches, access to a support worker in the event of a problem, or a helpline), would you be more likely to consider employing a disabled person?

Yes

Possibly (depending on nature of support offered)


No

Thank you! Please proceed to the following page now!




4. RECRUITMENT AND EMPLOYMENT

4.1.Current Recruitment Practices

a) What methods do you normally use to recruit new employees to the establishment?

YES NO Name of your sources

Advertising in local Khmer newspapers

Advertising in local English/French newspapers

Private recruitment agencies

Websites/other electronic media

Public notices, shop windows or similar

Word of mouth or personal recommendation

Through direct applications to your organisation

Contact with educational institutions (schools, colleges, training and rehabilitation centres etc.)Other (please specify)

We would like to understand your recruitment process to provide disabled people with the opportunity to prepare effectively for going through the

recruitment process – please answer the following questions.

b) Do you have an application form?

c) How do you collect CV’s for open vacancies at your organisation?

................................................................................................................................

d) Screening CV’s: What are your most important screening criteria?......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

e) Interviewing Process:

How many interviews do you conduct?...........................................................................

Who conducts these interviews?............................................................................. ..….........................................................................................................................................

Do you use specific interviews techniques? E.g. phone interviews, behavioural interviews etc.

If Yes, which ones? ……..………………………………….................................................



Yes No

Email

Drop off

Fax

Other

Yes No


Who is the final decision maker in the recruitment process? .........................................

f) Testing: Do you use testing as a method to screening potential applicants?

If yes, which one(s)?

An analytical/conceptual skills tests

aptitude tests

numerical tests

computer skills testing

written tests

language tests

Other (please specify).....................................................................................................

g) Reference checks: Do you conduct reference checks?

Yes

No

If yes, can you describe how you conduct reference checks briefly?......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

h) Are there any other steps in the recruitment process that have not been described above? Please detail in the space provided.

..................................................................................................................................................................

..................................................................................................................................................................

..................................................................................................................................................................



Yes No


i) Which functions and levels are the most challenging to fill in your organisation? Please tick all relevant boxes.

Top Management

Middle Management

Supervisor/Executive

Staff Workers

Accounting & Finance Eg:Finance director

Eg:Accounting manager

Eg: Finance executive

Eg : Cashier

Eg : trainee or

internSales & Marketing Eg:

Country S&M Director

Eg:Area manager

Eg: District sales team

leader

Eg : Saler Eg : trainee or

internHuman Resources Eg:

Director HREg:

Consultant HREg:

Recruitment executive

Eg : HR Assistant

Eg : trainee or

internProduction/Engineering Eg:

Engineering director

Eg:Engineer

Eg:Junior

engineering

Eg : Technician

Eg : trainee or

intern

MaintenanceEg: Director Eg:

Maintenance Manager

Eg:Maintenance

supervisor

Eg : Technician

Eg: worker

Purchasing & Logistics Eg: Country Logistics Director

Eg: Purchase manager

Eg: Field team supervisor

Eg: Assistant

Eg: Driver

LegalEg: legal

department director

Eg: Legal adviser

Eg : Corporate secretary

Eg: Legal staff

Eg : trainee or

intern

NGO sectorEg :NGO Director

Eg: programme officer

Eg: Field executive

Eg: Assistant

Eg : trainee or

intern

ITEg: Director of

ITEg: IT Manager Eg: Senior

programerEg:

AssistantEg :

trainee or intern

Other(please specify)………

j) What is your biggest challenge in finding qualified staff?............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................




k) What are the most important skills your organization is looking to recruit?

Skill sets Listed Very Important Important Unimportant

Networking and Attitude Skills

Negotiating & Influencing Skills

Interpersonal & Communication Skills

Relationship Management Skills (eg. client contact)

Teamwork Skills

Initiative/Creative Skills

Autonomous Skills (i.e. Working Independently)

Adaptability Skills (i.e. Ability to adapt to the changing environment)

Other, please list….

Knowledge and Technical Skills

General Business Skills

Technical Skills (i.e. Skills related to the job)

IT Skills (eg. MS. Office, Outlook, Internet…)

Language Skills (English or Other Foreign Languages)

Industry Knowledge Skills

Administrative Skills

Problem Solving Skills

Other, please list…

Management Skills

Management Skills

Decision Making Skills

Project Management Skills / Co-ordinating / Multi Tasking Skills

Other, please list…




4.2.PWDs Recruitment Practices

a) Would PWD’s go through the same recruitment process as described earlier?

If no, please describe it:................................................................................................................................................................................................................................................................................................................................................................................................................................................................

b) Do you see your organisation initiating programs to specifically recruit or target PWDs?

Program already exists

In the process of development

No plans

Other, please specify

c) Are you aware of the following agencies specializing in the placement of qualified PWDs?

NCDP (National Center of Persons with Disabilities)

DAC (Disability Action Council)

BAC (Business Advisory Council)

DTW (Development Technology Workshop)

Handicap International

d) Would your organisation be interested in building relationships with any such agencies listed above to employ disabled people in your organisation?

Yes

No

e) Do you have an internship programme or 1st job experience programme?

Yes

No

f) Would you be interested in incorporating qualified disabled people into your programme?

Yes

No

If yes, what would be the top 3 challenges or concerns that your organisation would face in incorporating disabled people into your internship or 1st job experience programme?......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................



Yes No

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