Microsoft PowerPoint - Setting Up a Supplier Database Using ...

William Palmer

Supply Chain ToolsUsing InfinityQS’ Proficient™

Registered InfinityQS Partner

William Palmer

The Mission (Why are we Doing this?)

Create a central location to see Co-Producer Quality Characteristics

Provide tools to help Co-Producersimprove quality

Do not create excessive costs for Co-Producers

Accommodate Co-Producer data inputlimitations where possible.

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The Co-Producer Network

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Managing the Co-Producers’Conformance to Customer

Operational Definitions

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Keeping Track of ODsRequires an SPC Database

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Application FileShare Space

But Setting Up the Database is aLittle Bit Complicated

Citrix App ServerSilo

Secure VendorAccess VPN A

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Possible Modes of Data Input toSystem

Co-ProducerDatabase

Offline Manual Data Entry Real Time Manual Data Entry

Import Utility

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Corporate IT Groups that Need to GetInvolved

Secure Vendor Access

Database Administration

Citrix Administration

File Share Server Administration

Application Analyst

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Secure Vendor Access

Account Creation

Firewall Issues

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Database Setup

Database Creation

Security Decisions

Setting Up Pass Through

Backups

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Serving the Application and UtilitiesUsing Citrix

Setup of Test Server

Setup of Production Servers

Installation of the Applicationand Utilities

Validating Each Citrix Server(Test and ProductionEnvironments)

Testing

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File Share Server Administration

Setting Up Co-Producer AccountGroups and Permissions

Setting up Space and Permissionsfor Projects

Testing Co-ProducerAccounts

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Application Analyst(Corporate IT)

Access and Knowledge of ALLRelevant IT Groups

Basic Understanding of How InfinityWorks

Ability to Quickly Address UserNeeds

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Setup Of InfnityQS Proficient

WADDAYAWANNASEE?

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Proficient Uses Location and Rolesto control who sees what.

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Each User Is Attached to a Departmentat a Site in a Division of a Company.

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Information Nested In Security

Roles and Location

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Corporate Needs to

See the capability and stability ofproducts at a plant

Compare capabilities and stabilities ofsimilar products at different plants.

Basically, all comparisons at all plants.

Not have to be an administrator to see allplants and all information.

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Co-Producers Need To

Co-Producer Companies need to seedata at all their Co-Producer Plants

Co-Producer Plants need to see dataonly at their Co-Producer Plants

Not see any other Co-Producers’information

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Setup Of InfinityQS’ Proficient™

Definition of “The Company”

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PartsLocations

Processes

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Part Groups (2 Dimensions)

Parts

Division Part Group

Sticky Note for InfinityQS

Spec and Part Import Utility shouldbe able to bring in Division with theParts and Specs.

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Parts

Parts are associated with the Co-Producer Company through PartGroup and Division

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We set up Co-Producers as Divisions

Parts then belong to the Division (Co-Producer Company).

Multiple Sites can make the same product.

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Process

Process Groups are Co-Producer Companies andProcess Items are the Plants.

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Roles

Roles are created to control theability of each type of user

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The Corporate Project Developer

This user can see all data and is protecteda little bit.

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The Site (Plant) Report User

This user can only see a specificPlant and is highly protected.

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Browsing the Co-Producer Data

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Capability Reports

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Box and Whisker Reports

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InfinityQS Proficient is WorkingGreat, but What About All That ITSupport for Remote Access by Co-Producers?

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Secure Vendor Access Issues

Conflicts with Co-Producers’ Firewall

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Database Setup Issues

None

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Citrix Issues

Time required for production servertesting.

Time required to test later buildsand versions in the Test Serverenvironment. (InfinityQS productsshould be kept reasonably up todate.)

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File Share Server Administration Issues

Long delays for simpleadministration issues

Mistakes

Serious impact on roll out timeline

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Application Analyst Issues

Overall IT system unable to respondto address problems and changesquickly enough.

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Root Cause Analysis of IT Delays?

Large Corporate IT groups arebecoming poor providers ofenterprise productivityimprovement.

No individual task was difficult, butmany individuals and groups mustinteract quickly to solve real qualityneeds!!!!! This just doesn’t happen!

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If You’re REALLY doing Quality, timematters A LOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Conclusions about InfinityQS’ Proficient™

InfinityQS Proficient provides the datamining and reporting you need forsupplier data management.

InfinityQS Proficient effectively providessecurity methods for controlling whatusers can see.

Import utilities that also import “Division”would be a nice improvement

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Conclusions about using InfinityQS Proficient to withina secure vendor Citrix Environment.

InfinityQS Proficient is up to the task.

IT not capable of timely supply of SecureVendor Access for Real Time Data Entry.

Hidden IT time costs are very large.

Typical large IT hierarchies are becomingincapable or providing nimble and flexibleIT solutions for Quality Management.

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What I Learned

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The interactions between a supplychain and Corporate IT creates aVERY complicated system.

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All you really want to see is the datafrom various sources.

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A Flexible and Quickly ReconfigurableTool is Required

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Adding in Corporate IT Makes the QASystem too complex.

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Application FileShare Space

Citrix App ServerSilo

Citrix App ServerSilo

Secure VendorAccess VPN

Secure VendorAccess VPN

Ulitmately,you’re dealingday to day withIT rather thanyour suppliers!!!

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InfinityQS e-SPC is much closer to themodel you would want.

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Assuming the hosted solution does its job withuptime and bandwidth, you only see what you

need to see.

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eSPC

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The Secret Sources of ROI for aSupplier Database?

Sincere Person to personconversations with vendors aboutquality.

Education of vendors about SPCconcepts and technology through theprocess of setting up the reportingsystem.

* Facilitating the vendors to do realtime in house data acquisition,analysis and reporting.

Helping vendors have a more matureQuality Culture.