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Microeconomics Enhanced2

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    Micro Economics

    Demand Forecasting

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    Agenda

    The need for demand forecasting Different types of demand forecasting 3:2 Concept and Opinion Poll Opinion Poll results and expert advice Conclusion

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    What is Demand Forecasting

    It is a proactive process of determining whatproducts are needed :

    Where, When and in What quantities

    Consequently, demand forecasting is a customerfocused activity

    It is also the foundation of a companys entirelogistic processIt supports other planning activities like capacity,inventory and even overall business planning

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    Why Demand Forecasting ?

    Reduces future uncertainties and helps studymarkets that are dynamic, volatile and competitive

    Effective forecasting helps build stability in

    operations Helps plan operations of purchasing and finance for

    better control over waste, inefficiency and conflicts

    Helps setting sales targets, pricing policies,establishing controls and incentives

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    Key Determinants of Demand

    Purchasing Power

    This is determined from monthly disposable income

    Price Price of product and its substitutes and complements

    Demography

    Characteristics of the population using the product

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    Key factors for selecting theRIGHT method

    Short Term Forecasting

    Usually time period for this is till 1 year.

    For operating decisions like production planning

    Medium Term Forecasting

    For 6 months to 2 years.

    For tactical decisions like employment changes

    Long Term Forecasting Above 2 years

    For strategic decisions like research and development

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    Demand Forecasting .. HOW ?

    Determine the purpose of forecast

    Establish a time horizon

    Select a forecasting technique

    Gather and analyze data

    Prepare forecast

    Monitor forecast

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    Different Methods ofDemand Forecasting

    Quantitative (Micro-economic)

    Involves prediction of activity of particular firms,branded products,commodities,markets and industries

    - dimensionality of factors is lower and can be easilyincorporated into a model

    Qualitative (Macro-economic) Involves prediction of economic aggregates such as

    inflation,unemployment,GDP growth

    - difficult because of complex inter-dependencies in

    overall economic factors

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    Different Methods ofDemand Forecasting

    Survey of Buyers Intentions

    Expert Opinion

    Delphi Method

    Collective Opinion (Basically from Sales)

    Nave Models

    Smoothing Techniques.

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    Survey of Buyers Intentions

    Least sophisticated method

    Customers are directly contacted to findout their intentions to buyproducts/commodities in the near future

    Ideal for short and medium term demandforecasting

    Intentions recorded through personalinterviews, mail or post service, telephoneinterviews and questionnaires.

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    Survey of Buyers Intentions

    Advantages

    Helps in approximating future requirements evenwithout past data.

    Disadvantages

    People may not know what they are going topurchase.

    They may report what they want to buy, but notwhat they are capable of buying.

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    Expert Opinion/Hunch Method

    Views on sales outlook for the firm during theshort term or long run can be taken fromexperts in the field.

    By averaging the opinions of the experts whoare most knowledgeable about the firm andits product, the firm can come arrive at a

    better forecast than would be provided bythese experts or

    Final decision is arrived at by a consensus.

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    Expert Opinion/Hunch Method

    Advantages

    Can be undertaken easily without use ofelaborate statistical tools.

    Disadvantages

    Judgmental biases.

    Based on small numbers

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    Delphi Method

    The Delphi technique was developed at RANDCorporation in the 1950s to help capture theknowledge of diverse experts while avoiding thedisadvantages of traditional group meetings. The

    latter include bullying and time-wasting. The administrator should provide the experts with

    anonymous summary statistics on the forecasts ofother experts and the experts reasons for theirforecasts.

    The process is repeated until there is little change inforecasts between rounds two or three rounds areusually sufficient. The Delphi forecast is the medianor mode of the experts final forecasts

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    Delphi Method

    Advantages

    Experts identity is not disclosed Saves time and other resources in approaching a large number of

    expert.

    Limitations/presumptions: Panelists must be rich in their expertise, possess wide knowledge

    and experience of the subject and have an aptitude and earnestdisposition towards the participants.

    Presupposes that its conductors are objective in their job, possessample abilities to conceptualize the problems for discussion,generate considerable thinking, stimulate dialogue amongpanelists.

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    Collective Opinion (Basically from Sales)

    Also called as Sales force polling.

    Salespersons are required to estimateexpected sales in their respective territories

    and sections

    The salespersons are closest to the marketand their opinion of future sales can provide

    valuable information to the firms topmanagement

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    Collective Opinion (Basically from Sales)

    Advantages:

    1. Simpleno statistical techniques.

    2. Based on first hand knowledge.

    3. Quite useful in forecasting sales of new products.

    Disadvantages:

    1. Almost completely subjective.

    2. Usefulness restricted to short-term forecasting.3. Salesmen may be unaware of broader economic

    changes.

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    Nave Models

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    Smoothing Techniques(Qualitative)

    Moving averages

    Exponential smoothing

    So e sat do n and tho ght

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    So, we sat down and thought ..which should be a good subject for

    demand forecasting ?

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    Some facts ..

    The Indian spa industry, with over 2,300 spas, generates revenuesaround US$ 400 million annually. At present, India has around 20-25major spa centers, most of them in the Southern states of Kerala andKarnataka.

    Indian wellness and health market is estimated to be growing at 25percent a year.

    A rough estimate by the journal cites that India has 2,300 big andmedium spas.

    The next four years will see at least 700 new spas - both multinationaland Indian brands - build their infrastructure in India.

    The rise in annual disposable incomes among individuals, coupled withthe growing level of health awareness, has created strong opportunitiesfor existing and new entrants in this sector. .

    With the extended global spa economy now estimated to be wortharound $255 billion, there has never been a better time for the wellnessindustry in India.

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    Extending existing spa services to companies

    The Concept ..

    With an increasing number of working peoplestressed out, it would be a good idea to offer

    spa services to employees within thecompany

    Employees would be given discounted ratesusing shared company infrastructure

    This would in turn increase the productivity ofemployees thus bringing in more profits to thecompany

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    Method Used in Forecasting ofMobile SPA

    Survey Buyers method

    Present all the statistical data that we get fromthis poll

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    Opinion poll Some Results

    Population

    0

    20

    4060

    80

    100

    120

    140

    160

    1

    Gender

    Count

    Gender Male

    Gender Female

    69% male ; 31% female population

    Age Group

    0

    10

    20

    30

    40

    50

    60

    70

    80

    21-30 31-40 41-50 50 and above

    Age Group

    Agein

    years

    Series1

    (21-30): 37 % ; (31-40) : 30%

    (41-50) : 25% ; (50 +) : 8%

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    Opinion poll Results ContdIndustry Profile

    01020

    30

    4050

    6070

    IT Telecom Banking Business Others

    Industry

    Industry

    Cou

    ntofpeople

    Series1

    30% business ; 27% IT ; 18% banking

    Stress Chart

    0

    20

    40

    60

    80

    100

    120

    140

    1

    Countofpeople

    Stressed at work Daily

    Stressed at work At

    most thrice a week

    Stressed at work Once

    in a week

    Stressed at work no

    Stress

    60% -- once in a week

    23% -- daily

    12% -- almost thrice a week

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    Opinion poll Results Contd

    Monthly income

    0

    10

    20

    30

    40

    50

    60

    70

    1

    Countof

    people

    15,000 to 20,000

    20,000 to 35,000

    35,000 to 50,000

    50,000 and above

    56 % -- Rs 20000 to 50000

    ~ 22% -- less than 20000 Rs

    ~ 22% -- more than 50000 Rs45% -- minimum 1000 Rs per month

    33% -- 1000-3000 Rs per month

    17% -- 3000-5000 Rs per month

    5 % -- 5000 Rs and more per month

    Willingness to spend per month

    020406080

    100

    Minimum

    1000

    1000 to 3000 3000 to 5000 5000 and

    above

    How much amount you will be willing to spend on a

    monthly basis for SPA services?

    Amount

    Countofpeople

    Series1

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    Opinion poll Results Contd90% of the respondents wanted to visit the company spa ,if offered services atlower price

    36% of the respondents wished to visit a spa once a week and almost an equalnumber wished to visit a spa once in a month

    The remaining percentage chose to visit a spa twice a month

    72% of the respondents thought evening time was convenient to attend.

    This is considering moments of relaxation after hectic days work

    36% of the respondents wished to visit a spa once a week and almost an equalnumber wished to visit a spa once in a month

    The remaining percentage chose to visit a spa twice a month

    75% of the respondents preferred body massage and 55% preferred head and footmassage

    45% of the respondents preferred a choice of more than one of the spa services

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    Conclusion

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    Methods used in Forecastingof Mobile SPA

    Expert opinion

    We will show the video and also will paste thedata that we were given if needed??

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    Benefits of DemandForecasting

    Early recognition of market trends

    Better Market positioning

    Planning and scheduling production Budgeting of costs and sales revenue

    Controlling inventories

    Making policies for long term investment Helps in achieving targets of the firm

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