Page 1
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 1
Michelle M. Smith, CPIM, CRPVice President, Marketing
@michelleMsmith9
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 2
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 2
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 3
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 3
Global Rewards &
Recognition
• 150 Countries
• 14 Languages
• Global support & distribution
HEADQUARTERS AND OFFICES
Global Headquarters: Salt Lake City
Regional Headquarters: Toronto, London, Mumbai
& Singapore
Regional Offices: Frankfurt, Hong Kong, Tokyo,
Sydney & Mexico City
REGIONAL SUPPORT CENTERS
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 4
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 4
Clients Across
the GlobeThousands of global
and domestic enterprises lookto O.C. Tannerfor employee
recognition strategy, technology, solutions,
services, and fulfillment.
Serving 30 of Fortune’s 100 Best Companies
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 5
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 5
Our Fortune’s 100 Best Company Journey
2015 2016 Millennials
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 6
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 6
WHY: O.C. Tanner’s Strategy Evolution
To help companies appreciate
people who do great work
To help the world accomplish
and appreciategreat work
Continue to improve; Validate our philosophy & methodology
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 7
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 7
HOW: What Didn’t Work
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 8
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 8
HOW: A More Successful Approach
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 9
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 9
HOW: A More Successful Approach
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 10
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 10
HOW: A More Successful Approach
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 11
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 11
HOW: A More Successful Approach
Relate stories & provide examples
Address weaknesses head-on
Detail every people practice
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 12
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 12
HOW: O.C. Tanner Strategy Map
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 13
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 13
RESULTS: Addressing Challenges
Professional Development
Cross-Departmental
Communication
Hiring & Onboarding
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 14
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 14
Parting Thoughts
Build a culture worthy of the list
Need C-Suite support
Sincerely need to embrace improvement
• 3rd party data• Fix areas of weakness
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Page 15
HARRT at UCLA Sr. Executive Round Table January 25,
2017 Michelle Smith Vice President, Marketing, O. C. Tanner
“Secrets of Fortune’s 100 Best Companies” 1
Slide 15
Thank You & Good Luck!
www.OCTanner.com
@michelleMsmith9
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________