Team Based Marketing Simulation Roma 30/07/2012 Mauro Cavallaro www.linkedin.com/in/maurocavallaro [email protected] MGFC BUSINESSGAME
Dec 01, 2014
Team Based Marketing Simulation
Roma 30/07/2012Mauro Cavallarowww.linkedin.com/in/[email protected]
MG
FC B
US
INESS
GA
ME
2
Indice
From wargames to businessgames The Mgfc Business Game The Scenario The Team Composition The information system The decision system The Qualitative component Victory conditions Player’s interface
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From Wargame to Businessgame
Wargames were developed for the first time by the Prussian Army in the early 19th century, taking the name
of Kriegspiel. This kind of game was aimed mainly to training all rank officers of the Army: either by
stimulating tactical skills or by proving procedures and rules .
Wargames are mathematic models (more or less complex) aimed to simulate the results of the decision
taken by the players: according to the players’ decisions (input) the model determines the effects (output)
In the same way the Business-game allows to simulate simultaneous business decision effects.
Why a Business-game is an important opportunity for a business school:
To test the students’ correct learning
To motivate students by using the learned tools in a practical way
To develop students’ problem solving, decision making and responsibility taking skills
To develop a more interdisciplinary and concrete approach to the problems
To develop team working skills in a competitive context
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The Mgfc Marketing Businessgame
Business scenario: Consumer goods productors
Number of players allowed: 6-18
Microeconomics model: differentiated Oligopoly
Model type: Deterministic
Input: Quantitative and Qualitative (turned into quantitative by human evaluation)
Type of Game: simultaneous decision
Platform: Xls + Filemaker Pro
Parameters and variables: about 40.000
Number of tests: 5
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The Mgfc Businessgame
Parametras
ENGINE
Team 1
Team 2
Team 3
Team 4
Scenario
Q1
info
info
info
info
Decision
Decision
Decision
Decision
Scenario
Q2
MGFC BUSINESSGAME
Businessgame consists in a number of turns (one quarter each)
In Every turn players take decisions using the scenario’s provided information.
Decisions are elaborated by the business-game engine and the result is a new Scenario
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The Scenario
The scenario consists in:
10 regions;
Population structured in different Types whit different sensibility to different stimoulus;
A multidimensional Demand Curve (2d product, price, communication pressure, distribution coverage);
Different consumer preferences, monthly consumption and media sensibility grouped in regions and
consumer types;
Production Cost Structure;
Media cost structure and availability; Distribution Costs;
Market Shares (volume/value);
Products lock-in level;
Distributors market organization;
Company's characteristics . (the firms may have different strength and weakness).
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The Team
In each team there are three roles
The Leader
Decides on price and product (2D) strategy;
Decides on the scale of production;
Decides on the allocation of the budget trough Communication and Distribution
Decide what piece of information are required in order to take decisions
Communication Manager
Decides about the media mix
Decides about promotion and fidelity program
Retail Manager
Decides and manage the distribution strategy
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The Information provided
Every turn (quarter) each team can require some information. (the capacity of find information may change across companies)
Other information are provided to all teams
In order to focus the simulation in decision making, the information are all provided in a simple and clear lay out.
There are three type of information:
Company’s Information Sales, Incomes, Expenditures Profits and Losses
Public Information and Press (the same for each team) Public population statistics Prices and product features of opponents’ goods Newspapers articles Prices of advertising, distribution costs etc…
Researches and Other information (on demand)E.g.: Distributors’ market organization Consumers’ cluster analysis Competitors’ expenditures in advertising
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The Decisions
Every quarter each team member register his decision on his own dashboard.
The dashboard is the tool that the team uses to “communicate” with the simulation engine.
The dashboards may have different support: online, xls or paper
Leader dashboard
DecisionsReport Area
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La Componente Qualitativa
The model allows to take in count also qualitative components. (by human evaluation)
the teams bay attach brief presentation (one slide) to support-integrate their decisions (e.g. define details
about commercials or packaging).
Those presentation are evaluated in 1 to 5 rank and the result impacts on the effectiveness of the
decisions.
Evaluation methodology may be defined with the business school.
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The Dashboard - The Leader
Define Price, Product and Tecnology (scale of production)
Allocate the budget trogh distribution and communicatio
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Decide the allocation of his own budget trough different media (global-Local)
May sign long term contracts (mote than 1Q duration)
The Dashboard - The Retail Manager
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The Dashboard - The Communication Manager
Mange his retail network
May sign long term contracts (mote than 1Q duration)
Long term communication contracts Budget 50.550$ Description investment Q 1 Q 2 Q 3 Q 4 Q 5 Q 6Available 50.100$ xyz 450$ 500$ 500$ 500$ 500$ 500$ 500$ Allocated 50.100$ 0 -$ -$ -$ -$ -$ -$ -$ To be Allocated -$ 0 -$ -$ -$ -$ -$ -$ -$
0 -$ -$ -$ -$ -$ -$ -$ Old Contracts* 1 0 -$ -$ -$ -$ -$ -$ -$ New Contracts 2 0 -$ -$ -$ -$ -$ -$ -$ Tot Contracts 3 max 10 0 -$ -$ -$ -$ -$ -$ -$ (*) More of 1q duration 0 -$ -$ -$ -$ -$ -$ -$
0 -$ -$ -$ -$ -$ -$ -$ 0 -$ -$ -$ -$ -$ -$ -$
1 2 3 4 5 6
Media RegionContract duration
inv min per Q investment total investment bonus Q Q+1 Q+2 Q+3 Q+4 Q+5
1 Local - TV Reg 1 OK 2 6.080$ 7100 14.200$ 100% 7.100$ 7.100$ -$ -$ -$ -$ 2 Local - non conv Reg 5 OK 3 4.104$ 4150 12.450$ 105% 4.358$ 4.358$ 4.358$ -$ -$ -$ 3 Local - Sponsor Reg 1 OK 1 6.840$ 7800 7.800$ 100% 7.800$ -$ -$ -$ -$ -$ 4 Local - TV Reg 8 OK 1 1.216$ 5000 5.000$ 100% 5.000$ -$ -$ -$ -$ -$ 5 Global - RADIO Global OK 1 24.320$ 26050 26.050$ 100% 26.050$ -$ -$ -$ -$ -$ 6 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 7 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 8 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 9 #N/D -$ 0% -$ -$ -$ -$ -$ -$
10 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 11 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 12 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 13 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 14 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 15 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 16 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 17 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 18 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 19 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 20 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 21 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 22 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 23 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 24 #N/D -$ 0% -$ -$ -$ -$ -$ -$ 25 #N/D -$ 0% -$ -$ -$ -$ -$ -$
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Production
Realtime cost structure calculation for each mix Tecnology-Product (2D)
Realtime Break Even Point and Contribution Margin calculation for each mix Tecnology-Product (2D)-Price