MGB 610-611 - Wk 4 Multicultural Teams - Fa2015 - Handout

7/25/2019 MGB 610-611 - Wk 4 Multicultural Teams - Fa2015 - Handout

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Executive and Professional

MBA Programs

Teams & Teamwork:

Diversity and Multicultural Teams

MGB 610/611: Organizational Behavior & Team Skills

Fall 2014 !eek 4


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MBA Programs

Many Types of Global Career

Experiences

Global teams often virtual!

"unctional#administrative matrix or$ani%ation

ccasional brief travel Extended travel

'(ort)term $lobal assi$nments

Expatriate

Transnational


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MBA Programs

If something works in one culture,it will probably not work in another

Things never translate e"a#tl$ the same%

The$ meani''erent things in i''erent

#(lt(res

Trompenaars *++,!

)on*t ass(me: Take the time to (nerstan

ho+ +e are alike an ho+ +e are i''erent


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MBA Programs

,(lt(re

The share ass(m-tions

val(es an .elie's o' a gro(- o'

-eo-le +hi#h res(lt in#hara#teristi# .ehaviors/ha.its


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MBA Programs

-"'TEDE.' *+,/! 'T0D1

ver ,,2/// mana$ers and employees3**42/// surveys at two points in time

ne "ortune 5// multinational 67M! 44 countries

"ound si$nificant differences t(at did notc(an$e over time

8ational culture explained more variance inemployee work)related values and attitudest(an did position2 a$e2 profession2 or $ender


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Executive and ProfessionalMBA Programs

,(lt(re )imensions o'stee

6ndividualism#Collectivism in)$roup or institutional!9 Competition#Collaboration Take ;isks#


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nivi(alism/,olle#tivism

6 believe everyone looks after(im#(erself and competition is $oodA

6dentity is based in t(e individual2

not in t(e $roup or companyA

6 believe people relate to $roups w(ic(protect t(em in exc(an$e for loyaltyA

Collaboration is best wayA 6dentity is

based in t(e $roup to w(ic( one belon$sA

independent interdependent

Take 3isks/voi 5n#ertaint$6 prefer structure2 rules2 re$ulations and

controlsA 6 believe t(ere are many t(in$s

out of my controlA

6 prefer unstructured2 risky2 ambi$uous

or unpredictable situationsA 6 believe 6

control a lot of w(at (appens to meA

restraintrisk

6 believe ineBualities amon$ people

s(ould be minimi%edA


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6 believe $oal ac(ievement (as priorityover Buality of lifeA 7ein$ as efficient as

possible is a personal $oalA Task

completion is prereBuisite to $ood

personal relations(ipsA

Time Orientation6 believe it is important to do t(in$s

Buickly and on timeA Deadlines2

plans and sc(edules s(ould be

ad(ered toA

6 believe in implicit meanin$A @eoples(ould understand w(at you mean

wit(out need to explain every detailA

6 believe in explicit meanin$A Clearcommunication reBuires explainin$

yourself in detailA

o+ / igh ,onte"t ,omm(ni#ation indirectdirect

lon$)terms(ort)term

9(alit$/9(antit$ #hievement

6 believe Buality of life (as priority over$oal ac(ievementA @ersonal relations(ips

are necessary for task effectivenessA

relations(ip task

6 believe t(in$s $et done eventuallyA

6t is better to take your time and not

rus( t(in$sA Deadlines2 plans and

sc(edules are tar$etsA

8e$ )imensions o' ,(lt(re #on*t


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High

Low High

Low


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-elpful $enerali%ations on culture

Culture is normally distributedA 8ot really accurate to talk

of 0A'A culture2 apanese culture2 etcA

-elpful $enerali%ations are:9


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0nderstandin$ and


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'trate$ies for 'uccessfully Mana$in$

Multicultural Teams3e-resentative7ro.lems

na.ling Sit(ational,onitions

Strateg$ ,om-li#atingFa#tors

Conflict arises from decisionmakin$ differences

Misunderstandin$ or stone)wallin$ arises fromcommunication differences

Team members can attribute ac(allen$e to culture rat(er t(anpersonality

-i$(er)level mana$ers are notavailable or t(e team would be

embarrassed to involve t(em

a-tation Team members must beexceptionally aware

8e$otiatin$ a commonunderstandin$ takes time

T(e team is affected byemotional tensions relatin$ tofluency issues or pre=udice

Team members are in(ibitedby perceived statusdifferences amon$ teammates

T(e team can be subdivided to mixcultures or expertise

Tasks can be subdivided

Str(#t(ralntervention

6f team members aren.tcarefully distributed2sub$roups can stren$t(enpreexistin$ differences

'ub$roup solutions (ave to fitback to$et(er

Fiolations of (ierarc(y (averesulted in loss of face


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ey @oints

Countries can be described on $eneral dimensions ofculture

Cultural value frameworks can be used to understand t(ebe(avior and attitudes of $lobal team members and

employees ;espect for cultural values increases t(e c(ances for

leaders(ip success

Culture is a two)way street3 you are learnin$ about ot(er

cultures but you are also teac(in$ about your own Cultural models are only t(e be$innin$2 $et to know

individuals in addition to countries and cultures!3 H(en in;omeI


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>ui% * "ormat

Date: +#J/ "ormat

9 K/ Multiple c(oice Buestions *A5 points#ea!

9 L '(ort answer Buestions 5 points#ea!

Covera$e

9 eeks *)5

9

MGB 610-611 - Wk 4 Multicultural Teams - Fa2015 - Handout

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