"Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion" - Jack Welch UNLOCKING THE DNA OF TALENT MANAGEMENT MANUFACTURING INDUSTRY PERFORMANCE MANAGEMENT CASE STUDY Small manufacturing company selects OMNI Leadership's Performance Management module to address their desire for a more integrated and comprehensive performance management process, saving time and reducing rating indifference or apathy. Midwest based original equipment manufacturer wanted to take their performance management to the next level, beyond just rating for compensation increases. CHALLENGE As a company that prides itself on not only the quality of their products, but the quality of their workforce, they realized that it was time to take their current Performance Management process to a higher level. When they began thinking about their performance appraisal process, they had identified the following needs: To broaden the scope of how they were assessing employees performance. Wanting to capture data on the basics, such as, attendance, quality of work, specific technical skills, safety adherence, etc... To capture performance data on competencies relating to leadership, communication, customer service and the like. The realization that their work environment and workforce were not necessarily computer savvy, and needed to make sure that any process introduced, could be used by everyone in the organization. SOLUTION This forward-thinking organization implemented OMNI's Performance Management module to address these challenges and provide a single, user-friendly, approach to performance appraisals and goal setting. The company chose to roll-out the module at the end of their appraisal period, creating performance appraisals for the previous year, followed by performance planning for the upcoming period. The first step was to ensure that all of the "job families", such as Welders, Machinists and Quality Assurance, were customized in the OMNI application. They wanted to make sure that they were capturing all of the items that needed to be measured. Through OMNI's Competency Customization, they were able to generate specialized job families and specialized competencies within each job family. Performance standards and behaviors were also created for each new competency added.