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June 19, 2020 On Table METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE COMMITTEE REGULAR MEETING Friday, June 19, 2020 9:00 a.m. 28 th Floor Boardroom, 4730 Kingsway, Burnaby, British Columbia R E V I S E D A G E N D A 1 1. ADOPTION OF THE AGENDA 1.1 June 19, 2020 Regular Meeting Agenda That the Zero Waste Committee adopt the agenda for its regular meeting scheduled for June 19, 2020 as circulated. 2. ADOPTION OF THE MINUTES 2.1 May 15, 2020 Regular Meeting Minutes That the Zero Waste Committee adopt the minutes of its regular meeting held May 15, 2020 as circulated. 3. DELEGATIONS 3.1 Stuart Lilley, Founder/CVO, ReFeed Canada Subject: Nutrient Recovery 4. INVITED PRESENTATIONS 5. REPORTS FROM COMMITTEE OR STAFF 5.1 2019 Integrated Solid Waste & Resource Management Plan Biennial Report Designated Speaker: Andrew Marr, Director of Solid Waste Planning, Solid Waste Services That the GVS&DD Board receive for information the report dated June 10, 2020, titled “2019 Integrated Solid Waste & Resource Management Plan Biennial Report”. 5.2 Solid Waste Management Plan Independent Consultation and Engagement Panel: Terms of Reference Designated Speaker: Sarah Evanetz, Division Manager, Programs and Public Involvement, Solid Waste Services 1 Note: Recommendation is shown under each item, where applicable. Zero Waste Committee
57

METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Aug 08, 2020

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Page 1: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

June 19 2020

On Table

METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE COMMITTEE

REGULAR MEETING

Friday June 19 2020 900 am

28th Floor Boardroom 4730 Kingsway Burnaby British Columbia

R E V I S E D A G E N D A1

1 ADOPTION OF THE AGENDA

11 June 19 2020 Regular Meeting AgendaThat the Zero Waste Committee adopt the agenda for its regular meeting scheduled for June 19 2020 as circulated

2 ADOPTION OF THE MINUTES

21 May 15 2020 Regular Meeting MinutesThat the Zero Waste Committee adopt the minutes of its regular meeting held May 15 2020 as circulated

3 DELEGATIONS

31 Stuart Lilley FounderCVO ReFeed CanadaSubject Nutrient Recovery

4 INVITED PRESENTATIONS

5 REPORTS FROM COMMITTEE OR STAFF

51 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDesignated Speaker Andrew Marr Director of Solid Waste Planning Solid Waste Services That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Designated Speaker Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

1 Note Recommendation is shown under each item where applicable

Zero Waste Committee

Zero Waste Committee Regular Agenda June 19 2020

Agenda Page 2 of 3

That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

53 Solid Waste Services Innovations Update Designated Speaker Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

54 2019 CommercialInstitutional Waste Composition Study Designated Speaker Terry Fulton Project Engineer Solid Waste Planning Solid Waste Services That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

55 2019 Disposal Ban Program Update Designated Speaker Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo

56 Board Appointment of Solid Waste Bylaw Enforcement Officer Designated Speaker Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal

Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and theEnvironmental Management Act appoint Metro Vancouver employee Ana NicLochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of servingsummons under Section 28 of the Offence Act for alleged violations under theGreater Vancouver Sewerage and Drainage District Municipal Solid Waste andRecyclable Material Regulatory Bylaw No 181 1996

57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Designated Speakers Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

58 Managers Report Designated Speaker Paul Henderson General Manager Solid Waste Services That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo

Zero Waste Committee

Zero Waste Committee Regular Agenda June 19 2020

Agenda Page 3 of 3

6 INFORMATION ITEMS

61 Certificate of Environmental Achievement

62 Extended Producer Responsibility Program for Mattresses

7 OTHER BUSINESS

8 BUSINESS ARISING FROM DELEGATIONS

9 RESOLUTION TO CLOSE MEETINGNote The Committee must state by resolution the basis under section 90 of the CommunityCharter on which the meeting is being closed If a member wishes to add an item the basismust be included below

10 ADJOURNMENTCONCLUSIONThat the Zero Waste Committee adjournconclude its regular meeting of June 19 2020

Membership Froese Jack (C) - Langley Township Hodge Craig (VC) - Coquitlam Calendino Pietro - Burnaby Cameron Craig - West Vancouver Elford Doug - Surrey

Fathers Helen - White Rock Fry Pete - Vancouver Little Mike - North Vancouver District Martin Gayle - Langley City

McDonald Bruce - Delta Morden Mike - Maple Ridge Steves Harold - Richmond Vagramov Rob - Port Moody

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 1 of 4

METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE COMMITTEE

Minutes of the Regular Meeting of the Metro Vancouver Regional District (MVRD) Zero Waste Committee held at 901 am on Friday May 15 2020 in the 28th Floor Boardroom 4730 Kingsway Burnaby British Columbia

MEMBERS PRESENT Chair Mayor Jack Froese Langley Township Vice Chair Councillor Craig Hodge Coquitlam Councillor Pietro Calendino Burnaby Councillor Doug Elford Surrey Councillor Helen Fathers White Rock Councillor Pete Fry Vancouver Mayor Mike Little North Vancouver District (arrived at 904 am) Councillor Gayle Martin Langley City Mayor Mike Morden Maple Ridge (arrived at 907 am) Councillor Harold Steves Richmond Mayor Rob Vagramov Port Moody (arrived at 906 am)

MEMBERS ABSENT Councillor Craig Cameron West Vancouver Councillor Bruce McDonald Delta

STAFF PRESENT Paul Henderson General Manager Solid Waste Services Jerry W Dobrovolny Chief Administrative Officer Genevieve Lanz Legislative Services Coordinator Board and Information Services

1 ADOPTION OF THE AGENDA

11 May 15 2020 Regular Meeting Agenda

It was MOVED and SECONDED That the Zero Waste Committee adopt the agenda for its regular meeting scheduled for May 15 2020 as circulated

CARRIED

904 am Mayor Little arrived at the meeting

denotes electronic meeting participation as authorized by Section 362 of the Procedure Bylaw

21

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 2 of 4

2 ADOPTION OF THE MINUTES

21 March 13 2020 Regular Meeting Minutes

It was MOVED and SECONDED That the Zero Waste Committee adopt the minutes of its regular meeting held March 13 2020 as circulated

CARRIED

3 DELEGATIONSNo items presented

4 INVITED PRESENTATIONSNo items presented

5 REPORTS FROM COMMITTEE OR STAFF

51 COVIDndash19 Update Solid Waste ServicesReport dated May 8 2020 from Sarah Evanetz Division Manager Solid Waste Programs and Public Involvement Solid Waste Services providing members with an update on Solid Waste Services in response to the novel coronavirus (COVID-19) pandemic

906 am Mayor Vagramov arrived at the meeting 907 am Mayor Morden arrived at the meeting

Members were provided with a presentation on the Solid Waste Services operational response to the novel coronavirus (COVID-19) pandemic highlighting service impacts waste dumping trends and safety considerations

Presentation material titled ldquoCOVID-19 Update ndash Solid Waste Servicesrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the GVSampDD Board receive for information the report dated May 8 2020 titled ldquoCOVID-19 Update Solid Waste Servicesrdquo

CARRIED

52 Solid Waste Services Capital Program Expenditure Update as of December 31 2019 Report dated May 8 2020 from Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services providing members with an update on the Solid Waste Services capital program and performance for the year ending December 31 2019

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 3 of 4

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 8 2020 titled ldquoSolid Waste Services Capital Program Expenditure Update as of December 31 2019rdquo

CARRIED

53 2019 and 2020 Food Scraps Recycling Campaign Results Report dated May 6 2020 from Larina Lopez Division Manager Corporate Communications External Relations providing members with the results of the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional food scraps recycling campaign

Members were provided with a presentation on the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional campaign results highlighting campaign messaging changes as a result of the novel coronavirus (COVID-19) pandemic updated platforms and outreach tactics and performance metrics

Presentation material titled ldquo20192020 Food Scraps Recycling Campaign Resultsrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 6 2020 titled ldquo2019 and 2020 Food Scraps Recycling Campaign Resultsrdquo

CARRIED

54 Managers Report Report dated May 6 2020 from Paul Henderson General Manager Solid Waste Services providing members with an update on the 2020 Zero Waste Committee Work Plan the Encorp Return-It Express amp GO at the North Shore Transfer Station Solid Waste System Tipping Fee deferral and reduction request and Certificate of Environmental Achievement for efforts to divert plastic from regional landfills

It was MOVED and SECONDED That the Zero Waste Committee a) receive for information the report dated May 6 2020 titled ldquoManagerrsquos

Reportrdquo andb) receive for information the following Information Items

61 Solid Waste System Tipping Fee DeferralReduction Request62 Certificate of Environmental Achievement

CARRIED

6 INFORMATION ITEMS

61 Solid Waste System Tipping Fee DeferralReduction Request

62 Certificate of Environmental Achievement

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 4 of 4

7 OTHER BUSINESSNo items presented

8 BUSINESS ARISING FROM DELEGATIONSNo items presented

9 RESOLUTION TO CLOSE MEETINGNo items presented

10 ADJOURNMENTCONCLUSION

It was MOVED and SECONDEDThat the Zero Waste Committee conclude its regular meeting of May 15 2020

CARRIED (Time 959 am)

____________________________ ____________________________ Genevieve Lanz Jack Froese Chair Legislative Services Coordinator

39029789 FINAL

Zero Waste Committee

Zero Waste Committee

About Us

ReFeed Canada is a nutrient recovery company unlike any other operation in the Lower Mainland Based at

our Flagship Facility in Langley BC our ReFeed Farm uses traceable nutrients from the food industry to feed

People Livestock amp Plants Our closed loop agricultural system uses circular economic principles to

Reduce Carbon Emissions Address food insecurity

Contribute to local food security Reduce phosphorous on farmland

Produce sustainable protein Produce organic microbial rich growing mediums

Reduce on-farm chemical use Be a community showcase for modern agriculture

We believe in complete

Traceability ndash With the help of our food industry partners we will be able to trace nutrients from the farm

where food was grown to our farm where the nutrients were recovered to the stores where produce grown

with our nutrients are sold ndash a complete closed loop traceable system

Transparency ndash We believe in complete honesty and transparency about our closed loop system This

includes lifting the veil off of what is really happening to commercial amounts of rejected and unsold food

and how ReFeed is spearheading the movement to reclassify nutrients that can go back into the food chain as

recoverable nutrients versus the current classification as food waste

Collaboration ndash What makes ReFeed genuinely great is the sum of all parts and that means collaborating with

all stakeholders to bring this concept to fruition ReFeed is a company that everyone can be a champion for

and be proud of

Community ndash ReFeed farms are smaller scale purpose-built facilities that are in balance with the surrounding

community We want our farms to be community showcases that provide education about sustainable

agriculture and are inviting for families to experience farm life

Nutrient Recovery Hierarchy

ReFeed Farm ndash Langley is the first facility of its kind in Canada to follow a nutrient recovery heriarchy at on

facility With a modular design and multiple processing capabilities in place we are able to ensure that all

nutreints are used to their highest value

Zero Waste ndash On Table 31

Zero Waste Committee

Zero Waste Committee

Feed People

In partnership with the Greater Vancouver Food Bank ReFeed Langley is converting a 5500 sq ft

warehouse space into a Food Recovery Hub where pallets of rejected and unsold produce is culled re-

graded and redistributed back to people in need

ReFeed grows mini cucumbers in 150000 sq ft of greenhouse space in partnership with the Greater

Vancouver Food Bank and marketed through our marketing agency Windset Farms

Feed Livestock

ReFeed incorporates commercial scale worm farms into our modular system to convert recovered nutrients into sustainable protein (worm protein) and organic microbial rich worm castings for regenerating local farmland elimination of chemical fertilizers and growing of nutrient rich food

Recovered nutrients that are unable to be used in our livestock operation are redistributed to local farmers to help feed their livestock nutrient rich produce

Feed Plants

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Feed Soil

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Alignment of Stakeholders

Local Municipalities

Food Industry

Local Farmers

Local Food Banks

Thank you very much for allowing us to present ReFeed to the Metro Vancouver Zero Waste committee

httpsrefeedcanadacom

Zero Waste Committee

Zero Waste Committee

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 2: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Zero Waste Committee Regular Agenda June 19 2020

Agenda Page 2 of 3

That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

53 Solid Waste Services Innovations Update Designated Speaker Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

54 2019 CommercialInstitutional Waste Composition Study Designated Speaker Terry Fulton Project Engineer Solid Waste Planning Solid Waste Services That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

55 2019 Disposal Ban Program Update Designated Speaker Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo

56 Board Appointment of Solid Waste Bylaw Enforcement Officer Designated Speaker Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal

Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and theEnvironmental Management Act appoint Metro Vancouver employee Ana NicLochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of servingsummons under Section 28 of the Offence Act for alleged violations under theGreater Vancouver Sewerage and Drainage District Municipal Solid Waste andRecyclable Material Regulatory Bylaw No 181 1996

57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Designated Speakers Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

58 Managers Report Designated Speaker Paul Henderson General Manager Solid Waste Services That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo

Zero Waste Committee

Zero Waste Committee Regular Agenda June 19 2020

Agenda Page 3 of 3

6 INFORMATION ITEMS

61 Certificate of Environmental Achievement

62 Extended Producer Responsibility Program for Mattresses

7 OTHER BUSINESS

8 BUSINESS ARISING FROM DELEGATIONS

9 RESOLUTION TO CLOSE MEETINGNote The Committee must state by resolution the basis under section 90 of the CommunityCharter on which the meeting is being closed If a member wishes to add an item the basismust be included below

10 ADJOURNMENTCONCLUSIONThat the Zero Waste Committee adjournconclude its regular meeting of June 19 2020

Membership Froese Jack (C) - Langley Township Hodge Craig (VC) - Coquitlam Calendino Pietro - Burnaby Cameron Craig - West Vancouver Elford Doug - Surrey

Fathers Helen - White Rock Fry Pete - Vancouver Little Mike - North Vancouver District Martin Gayle - Langley City

McDonald Bruce - Delta Morden Mike - Maple Ridge Steves Harold - Richmond Vagramov Rob - Port Moody

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 1 of 4

METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE COMMITTEE

Minutes of the Regular Meeting of the Metro Vancouver Regional District (MVRD) Zero Waste Committee held at 901 am on Friday May 15 2020 in the 28th Floor Boardroom 4730 Kingsway Burnaby British Columbia

MEMBERS PRESENT Chair Mayor Jack Froese Langley Township Vice Chair Councillor Craig Hodge Coquitlam Councillor Pietro Calendino Burnaby Councillor Doug Elford Surrey Councillor Helen Fathers White Rock Councillor Pete Fry Vancouver Mayor Mike Little North Vancouver District (arrived at 904 am) Councillor Gayle Martin Langley City Mayor Mike Morden Maple Ridge (arrived at 907 am) Councillor Harold Steves Richmond Mayor Rob Vagramov Port Moody (arrived at 906 am)

MEMBERS ABSENT Councillor Craig Cameron West Vancouver Councillor Bruce McDonald Delta

STAFF PRESENT Paul Henderson General Manager Solid Waste Services Jerry W Dobrovolny Chief Administrative Officer Genevieve Lanz Legislative Services Coordinator Board and Information Services

1 ADOPTION OF THE AGENDA

11 May 15 2020 Regular Meeting Agenda

It was MOVED and SECONDED That the Zero Waste Committee adopt the agenda for its regular meeting scheduled for May 15 2020 as circulated

CARRIED

904 am Mayor Little arrived at the meeting

denotes electronic meeting participation as authorized by Section 362 of the Procedure Bylaw

21

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 2 of 4

2 ADOPTION OF THE MINUTES

21 March 13 2020 Regular Meeting Minutes

It was MOVED and SECONDED That the Zero Waste Committee adopt the minutes of its regular meeting held March 13 2020 as circulated

CARRIED

3 DELEGATIONSNo items presented

4 INVITED PRESENTATIONSNo items presented

5 REPORTS FROM COMMITTEE OR STAFF

51 COVIDndash19 Update Solid Waste ServicesReport dated May 8 2020 from Sarah Evanetz Division Manager Solid Waste Programs and Public Involvement Solid Waste Services providing members with an update on Solid Waste Services in response to the novel coronavirus (COVID-19) pandemic

906 am Mayor Vagramov arrived at the meeting 907 am Mayor Morden arrived at the meeting

Members were provided with a presentation on the Solid Waste Services operational response to the novel coronavirus (COVID-19) pandemic highlighting service impacts waste dumping trends and safety considerations

Presentation material titled ldquoCOVID-19 Update ndash Solid Waste Servicesrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the GVSampDD Board receive for information the report dated May 8 2020 titled ldquoCOVID-19 Update Solid Waste Servicesrdquo

CARRIED

52 Solid Waste Services Capital Program Expenditure Update as of December 31 2019 Report dated May 8 2020 from Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services providing members with an update on the Solid Waste Services capital program and performance for the year ending December 31 2019

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 3 of 4

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 8 2020 titled ldquoSolid Waste Services Capital Program Expenditure Update as of December 31 2019rdquo

CARRIED

53 2019 and 2020 Food Scraps Recycling Campaign Results Report dated May 6 2020 from Larina Lopez Division Manager Corporate Communications External Relations providing members with the results of the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional food scraps recycling campaign

Members were provided with a presentation on the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional campaign results highlighting campaign messaging changes as a result of the novel coronavirus (COVID-19) pandemic updated platforms and outreach tactics and performance metrics

Presentation material titled ldquo20192020 Food Scraps Recycling Campaign Resultsrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 6 2020 titled ldquo2019 and 2020 Food Scraps Recycling Campaign Resultsrdquo

CARRIED

54 Managers Report Report dated May 6 2020 from Paul Henderson General Manager Solid Waste Services providing members with an update on the 2020 Zero Waste Committee Work Plan the Encorp Return-It Express amp GO at the North Shore Transfer Station Solid Waste System Tipping Fee deferral and reduction request and Certificate of Environmental Achievement for efforts to divert plastic from regional landfills

It was MOVED and SECONDED That the Zero Waste Committee a) receive for information the report dated May 6 2020 titled ldquoManagerrsquos

Reportrdquo andb) receive for information the following Information Items

61 Solid Waste System Tipping Fee DeferralReduction Request62 Certificate of Environmental Achievement

CARRIED

6 INFORMATION ITEMS

61 Solid Waste System Tipping Fee DeferralReduction Request

62 Certificate of Environmental Achievement

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 4 of 4

7 OTHER BUSINESSNo items presented

8 BUSINESS ARISING FROM DELEGATIONSNo items presented

9 RESOLUTION TO CLOSE MEETINGNo items presented

10 ADJOURNMENTCONCLUSION

It was MOVED and SECONDEDThat the Zero Waste Committee conclude its regular meeting of May 15 2020

CARRIED (Time 959 am)

____________________________ ____________________________ Genevieve Lanz Jack Froese Chair Legislative Services Coordinator

39029789 FINAL

Zero Waste Committee

Zero Waste Committee

About Us

ReFeed Canada is a nutrient recovery company unlike any other operation in the Lower Mainland Based at

our Flagship Facility in Langley BC our ReFeed Farm uses traceable nutrients from the food industry to feed

People Livestock amp Plants Our closed loop agricultural system uses circular economic principles to

Reduce Carbon Emissions Address food insecurity

Contribute to local food security Reduce phosphorous on farmland

Produce sustainable protein Produce organic microbial rich growing mediums

Reduce on-farm chemical use Be a community showcase for modern agriculture

We believe in complete

Traceability ndash With the help of our food industry partners we will be able to trace nutrients from the farm

where food was grown to our farm where the nutrients were recovered to the stores where produce grown

with our nutrients are sold ndash a complete closed loop traceable system

Transparency ndash We believe in complete honesty and transparency about our closed loop system This

includes lifting the veil off of what is really happening to commercial amounts of rejected and unsold food

and how ReFeed is spearheading the movement to reclassify nutrients that can go back into the food chain as

recoverable nutrients versus the current classification as food waste

Collaboration ndash What makes ReFeed genuinely great is the sum of all parts and that means collaborating with

all stakeholders to bring this concept to fruition ReFeed is a company that everyone can be a champion for

and be proud of

Community ndash ReFeed farms are smaller scale purpose-built facilities that are in balance with the surrounding

community We want our farms to be community showcases that provide education about sustainable

agriculture and are inviting for families to experience farm life

Nutrient Recovery Hierarchy

ReFeed Farm ndash Langley is the first facility of its kind in Canada to follow a nutrient recovery heriarchy at on

facility With a modular design and multiple processing capabilities in place we are able to ensure that all

nutreints are used to their highest value

Zero Waste ndash On Table 31

Zero Waste Committee

Zero Waste Committee

Feed People

In partnership with the Greater Vancouver Food Bank ReFeed Langley is converting a 5500 sq ft

warehouse space into a Food Recovery Hub where pallets of rejected and unsold produce is culled re-

graded and redistributed back to people in need

ReFeed grows mini cucumbers in 150000 sq ft of greenhouse space in partnership with the Greater

Vancouver Food Bank and marketed through our marketing agency Windset Farms

Feed Livestock

ReFeed incorporates commercial scale worm farms into our modular system to convert recovered nutrients into sustainable protein (worm protein) and organic microbial rich worm castings for regenerating local farmland elimination of chemical fertilizers and growing of nutrient rich food

Recovered nutrients that are unable to be used in our livestock operation are redistributed to local farmers to help feed their livestock nutrient rich produce

Feed Plants

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Feed Soil

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Alignment of Stakeholders

Local Municipalities

Food Industry

Local Farmers

Local Food Banks

Thank you very much for allowing us to present ReFeed to the Metro Vancouver Zero Waste committee

httpsrefeedcanadacom

Zero Waste Committee

Zero Waste Committee

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 3: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Zero Waste Committee Regular Agenda June 19 2020

Agenda Page 3 of 3

6 INFORMATION ITEMS

61 Certificate of Environmental Achievement

62 Extended Producer Responsibility Program for Mattresses

7 OTHER BUSINESS

8 BUSINESS ARISING FROM DELEGATIONS

9 RESOLUTION TO CLOSE MEETINGNote The Committee must state by resolution the basis under section 90 of the CommunityCharter on which the meeting is being closed If a member wishes to add an item the basismust be included below

10 ADJOURNMENTCONCLUSIONThat the Zero Waste Committee adjournconclude its regular meeting of June 19 2020

Membership Froese Jack (C) - Langley Township Hodge Craig (VC) - Coquitlam Calendino Pietro - Burnaby Cameron Craig - West Vancouver Elford Doug - Surrey

Fathers Helen - White Rock Fry Pete - Vancouver Little Mike - North Vancouver District Martin Gayle - Langley City

McDonald Bruce - Delta Morden Mike - Maple Ridge Steves Harold - Richmond Vagramov Rob - Port Moody

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 1 of 4

METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE COMMITTEE

Minutes of the Regular Meeting of the Metro Vancouver Regional District (MVRD) Zero Waste Committee held at 901 am on Friday May 15 2020 in the 28th Floor Boardroom 4730 Kingsway Burnaby British Columbia

MEMBERS PRESENT Chair Mayor Jack Froese Langley Township Vice Chair Councillor Craig Hodge Coquitlam Councillor Pietro Calendino Burnaby Councillor Doug Elford Surrey Councillor Helen Fathers White Rock Councillor Pete Fry Vancouver Mayor Mike Little North Vancouver District (arrived at 904 am) Councillor Gayle Martin Langley City Mayor Mike Morden Maple Ridge (arrived at 907 am) Councillor Harold Steves Richmond Mayor Rob Vagramov Port Moody (arrived at 906 am)

MEMBERS ABSENT Councillor Craig Cameron West Vancouver Councillor Bruce McDonald Delta

STAFF PRESENT Paul Henderson General Manager Solid Waste Services Jerry W Dobrovolny Chief Administrative Officer Genevieve Lanz Legislative Services Coordinator Board and Information Services

1 ADOPTION OF THE AGENDA

11 May 15 2020 Regular Meeting Agenda

It was MOVED and SECONDED That the Zero Waste Committee adopt the agenda for its regular meeting scheduled for May 15 2020 as circulated

CARRIED

904 am Mayor Little arrived at the meeting

denotes electronic meeting participation as authorized by Section 362 of the Procedure Bylaw

21

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 2 of 4

2 ADOPTION OF THE MINUTES

21 March 13 2020 Regular Meeting Minutes

It was MOVED and SECONDED That the Zero Waste Committee adopt the minutes of its regular meeting held March 13 2020 as circulated

CARRIED

3 DELEGATIONSNo items presented

4 INVITED PRESENTATIONSNo items presented

5 REPORTS FROM COMMITTEE OR STAFF

51 COVIDndash19 Update Solid Waste ServicesReport dated May 8 2020 from Sarah Evanetz Division Manager Solid Waste Programs and Public Involvement Solid Waste Services providing members with an update on Solid Waste Services in response to the novel coronavirus (COVID-19) pandemic

906 am Mayor Vagramov arrived at the meeting 907 am Mayor Morden arrived at the meeting

Members were provided with a presentation on the Solid Waste Services operational response to the novel coronavirus (COVID-19) pandemic highlighting service impacts waste dumping trends and safety considerations

Presentation material titled ldquoCOVID-19 Update ndash Solid Waste Servicesrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the GVSampDD Board receive for information the report dated May 8 2020 titled ldquoCOVID-19 Update Solid Waste Servicesrdquo

CARRIED

52 Solid Waste Services Capital Program Expenditure Update as of December 31 2019 Report dated May 8 2020 from Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services providing members with an update on the Solid Waste Services capital program and performance for the year ending December 31 2019

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 3 of 4

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 8 2020 titled ldquoSolid Waste Services Capital Program Expenditure Update as of December 31 2019rdquo

CARRIED

53 2019 and 2020 Food Scraps Recycling Campaign Results Report dated May 6 2020 from Larina Lopez Division Manager Corporate Communications External Relations providing members with the results of the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional food scraps recycling campaign

Members were provided with a presentation on the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional campaign results highlighting campaign messaging changes as a result of the novel coronavirus (COVID-19) pandemic updated platforms and outreach tactics and performance metrics

Presentation material titled ldquo20192020 Food Scraps Recycling Campaign Resultsrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 6 2020 titled ldquo2019 and 2020 Food Scraps Recycling Campaign Resultsrdquo

CARRIED

54 Managers Report Report dated May 6 2020 from Paul Henderson General Manager Solid Waste Services providing members with an update on the 2020 Zero Waste Committee Work Plan the Encorp Return-It Express amp GO at the North Shore Transfer Station Solid Waste System Tipping Fee deferral and reduction request and Certificate of Environmental Achievement for efforts to divert plastic from regional landfills

It was MOVED and SECONDED That the Zero Waste Committee a) receive for information the report dated May 6 2020 titled ldquoManagerrsquos

Reportrdquo andb) receive for information the following Information Items

61 Solid Waste System Tipping Fee DeferralReduction Request62 Certificate of Environmental Achievement

CARRIED

6 INFORMATION ITEMS

61 Solid Waste System Tipping Fee DeferralReduction Request

62 Certificate of Environmental Achievement

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 4 of 4

7 OTHER BUSINESSNo items presented

8 BUSINESS ARISING FROM DELEGATIONSNo items presented

9 RESOLUTION TO CLOSE MEETINGNo items presented

10 ADJOURNMENTCONCLUSION

It was MOVED and SECONDEDThat the Zero Waste Committee conclude its regular meeting of May 15 2020

CARRIED (Time 959 am)

____________________________ ____________________________ Genevieve Lanz Jack Froese Chair Legislative Services Coordinator

39029789 FINAL

Zero Waste Committee

Zero Waste Committee

About Us

ReFeed Canada is a nutrient recovery company unlike any other operation in the Lower Mainland Based at

our Flagship Facility in Langley BC our ReFeed Farm uses traceable nutrients from the food industry to feed

People Livestock amp Plants Our closed loop agricultural system uses circular economic principles to

Reduce Carbon Emissions Address food insecurity

Contribute to local food security Reduce phosphorous on farmland

Produce sustainable protein Produce organic microbial rich growing mediums

Reduce on-farm chemical use Be a community showcase for modern agriculture

We believe in complete

Traceability ndash With the help of our food industry partners we will be able to trace nutrients from the farm

where food was grown to our farm where the nutrients were recovered to the stores where produce grown

with our nutrients are sold ndash a complete closed loop traceable system

Transparency ndash We believe in complete honesty and transparency about our closed loop system This

includes lifting the veil off of what is really happening to commercial amounts of rejected and unsold food

and how ReFeed is spearheading the movement to reclassify nutrients that can go back into the food chain as

recoverable nutrients versus the current classification as food waste

Collaboration ndash What makes ReFeed genuinely great is the sum of all parts and that means collaborating with

all stakeholders to bring this concept to fruition ReFeed is a company that everyone can be a champion for

and be proud of

Community ndash ReFeed farms are smaller scale purpose-built facilities that are in balance with the surrounding

community We want our farms to be community showcases that provide education about sustainable

agriculture and are inviting for families to experience farm life

Nutrient Recovery Hierarchy

ReFeed Farm ndash Langley is the first facility of its kind in Canada to follow a nutrient recovery heriarchy at on

facility With a modular design and multiple processing capabilities in place we are able to ensure that all

nutreints are used to their highest value

Zero Waste ndash On Table 31

Zero Waste Committee

Zero Waste Committee

Feed People

In partnership with the Greater Vancouver Food Bank ReFeed Langley is converting a 5500 sq ft

warehouse space into a Food Recovery Hub where pallets of rejected and unsold produce is culled re-

graded and redistributed back to people in need

ReFeed grows mini cucumbers in 150000 sq ft of greenhouse space in partnership with the Greater

Vancouver Food Bank and marketed through our marketing agency Windset Farms

Feed Livestock

ReFeed incorporates commercial scale worm farms into our modular system to convert recovered nutrients into sustainable protein (worm protein) and organic microbial rich worm castings for regenerating local farmland elimination of chemical fertilizers and growing of nutrient rich food

Recovered nutrients that are unable to be used in our livestock operation are redistributed to local farmers to help feed their livestock nutrient rich produce

Feed Plants

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Feed Soil

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Alignment of Stakeholders

Local Municipalities

Food Industry

Local Farmers

Local Food Banks

Thank you very much for allowing us to present ReFeed to the Metro Vancouver Zero Waste committee

httpsrefeedcanadacom

Zero Waste Committee

Zero Waste Committee

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 4: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 1 of 4

METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE COMMITTEE

Minutes of the Regular Meeting of the Metro Vancouver Regional District (MVRD) Zero Waste Committee held at 901 am on Friday May 15 2020 in the 28th Floor Boardroom 4730 Kingsway Burnaby British Columbia

MEMBERS PRESENT Chair Mayor Jack Froese Langley Township Vice Chair Councillor Craig Hodge Coquitlam Councillor Pietro Calendino Burnaby Councillor Doug Elford Surrey Councillor Helen Fathers White Rock Councillor Pete Fry Vancouver Mayor Mike Little North Vancouver District (arrived at 904 am) Councillor Gayle Martin Langley City Mayor Mike Morden Maple Ridge (arrived at 907 am) Councillor Harold Steves Richmond Mayor Rob Vagramov Port Moody (arrived at 906 am)

MEMBERS ABSENT Councillor Craig Cameron West Vancouver Councillor Bruce McDonald Delta

STAFF PRESENT Paul Henderson General Manager Solid Waste Services Jerry W Dobrovolny Chief Administrative Officer Genevieve Lanz Legislative Services Coordinator Board and Information Services

1 ADOPTION OF THE AGENDA

11 May 15 2020 Regular Meeting Agenda

It was MOVED and SECONDED That the Zero Waste Committee adopt the agenda for its regular meeting scheduled for May 15 2020 as circulated

CARRIED

904 am Mayor Little arrived at the meeting

denotes electronic meeting participation as authorized by Section 362 of the Procedure Bylaw

21

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 2 of 4

2 ADOPTION OF THE MINUTES

21 March 13 2020 Regular Meeting Minutes

It was MOVED and SECONDED That the Zero Waste Committee adopt the minutes of its regular meeting held March 13 2020 as circulated

CARRIED

3 DELEGATIONSNo items presented

4 INVITED PRESENTATIONSNo items presented

5 REPORTS FROM COMMITTEE OR STAFF

51 COVIDndash19 Update Solid Waste ServicesReport dated May 8 2020 from Sarah Evanetz Division Manager Solid Waste Programs and Public Involvement Solid Waste Services providing members with an update on Solid Waste Services in response to the novel coronavirus (COVID-19) pandemic

906 am Mayor Vagramov arrived at the meeting 907 am Mayor Morden arrived at the meeting

Members were provided with a presentation on the Solid Waste Services operational response to the novel coronavirus (COVID-19) pandemic highlighting service impacts waste dumping trends and safety considerations

Presentation material titled ldquoCOVID-19 Update ndash Solid Waste Servicesrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the GVSampDD Board receive for information the report dated May 8 2020 titled ldquoCOVID-19 Update Solid Waste Servicesrdquo

CARRIED

52 Solid Waste Services Capital Program Expenditure Update as of December 31 2019 Report dated May 8 2020 from Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services providing members with an update on the Solid Waste Services capital program and performance for the year ending December 31 2019

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 3 of 4

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 8 2020 titled ldquoSolid Waste Services Capital Program Expenditure Update as of December 31 2019rdquo

CARRIED

53 2019 and 2020 Food Scraps Recycling Campaign Results Report dated May 6 2020 from Larina Lopez Division Manager Corporate Communications External Relations providing members with the results of the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional food scraps recycling campaign

Members were provided with a presentation on the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional campaign results highlighting campaign messaging changes as a result of the novel coronavirus (COVID-19) pandemic updated platforms and outreach tactics and performance metrics

Presentation material titled ldquo20192020 Food Scraps Recycling Campaign Resultsrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 6 2020 titled ldquo2019 and 2020 Food Scraps Recycling Campaign Resultsrdquo

CARRIED

54 Managers Report Report dated May 6 2020 from Paul Henderson General Manager Solid Waste Services providing members with an update on the 2020 Zero Waste Committee Work Plan the Encorp Return-It Express amp GO at the North Shore Transfer Station Solid Waste System Tipping Fee deferral and reduction request and Certificate of Environmental Achievement for efforts to divert plastic from regional landfills

It was MOVED and SECONDED That the Zero Waste Committee a) receive for information the report dated May 6 2020 titled ldquoManagerrsquos

Reportrdquo andb) receive for information the following Information Items

61 Solid Waste System Tipping Fee DeferralReduction Request62 Certificate of Environmental Achievement

CARRIED

6 INFORMATION ITEMS

61 Solid Waste System Tipping Fee DeferralReduction Request

62 Certificate of Environmental Achievement

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 4 of 4

7 OTHER BUSINESSNo items presented

8 BUSINESS ARISING FROM DELEGATIONSNo items presented

9 RESOLUTION TO CLOSE MEETINGNo items presented

10 ADJOURNMENTCONCLUSION

It was MOVED and SECONDEDThat the Zero Waste Committee conclude its regular meeting of May 15 2020

CARRIED (Time 959 am)

____________________________ ____________________________ Genevieve Lanz Jack Froese Chair Legislative Services Coordinator

39029789 FINAL

Zero Waste Committee

Zero Waste Committee

About Us

ReFeed Canada is a nutrient recovery company unlike any other operation in the Lower Mainland Based at

our Flagship Facility in Langley BC our ReFeed Farm uses traceable nutrients from the food industry to feed

People Livestock amp Plants Our closed loop agricultural system uses circular economic principles to

Reduce Carbon Emissions Address food insecurity

Contribute to local food security Reduce phosphorous on farmland

Produce sustainable protein Produce organic microbial rich growing mediums

Reduce on-farm chemical use Be a community showcase for modern agriculture

We believe in complete

Traceability ndash With the help of our food industry partners we will be able to trace nutrients from the farm

where food was grown to our farm where the nutrients were recovered to the stores where produce grown

with our nutrients are sold ndash a complete closed loop traceable system

Transparency ndash We believe in complete honesty and transparency about our closed loop system This

includes lifting the veil off of what is really happening to commercial amounts of rejected and unsold food

and how ReFeed is spearheading the movement to reclassify nutrients that can go back into the food chain as

recoverable nutrients versus the current classification as food waste

Collaboration ndash What makes ReFeed genuinely great is the sum of all parts and that means collaborating with

all stakeholders to bring this concept to fruition ReFeed is a company that everyone can be a champion for

and be proud of

Community ndash ReFeed farms are smaller scale purpose-built facilities that are in balance with the surrounding

community We want our farms to be community showcases that provide education about sustainable

agriculture and are inviting for families to experience farm life

Nutrient Recovery Hierarchy

ReFeed Farm ndash Langley is the first facility of its kind in Canada to follow a nutrient recovery heriarchy at on

facility With a modular design and multiple processing capabilities in place we are able to ensure that all

nutreints are used to their highest value

Zero Waste ndash On Table 31

Zero Waste Committee

Zero Waste Committee

Feed People

In partnership with the Greater Vancouver Food Bank ReFeed Langley is converting a 5500 sq ft

warehouse space into a Food Recovery Hub where pallets of rejected and unsold produce is culled re-

graded and redistributed back to people in need

ReFeed grows mini cucumbers in 150000 sq ft of greenhouse space in partnership with the Greater

Vancouver Food Bank and marketed through our marketing agency Windset Farms

Feed Livestock

ReFeed incorporates commercial scale worm farms into our modular system to convert recovered nutrients into sustainable protein (worm protein) and organic microbial rich worm castings for regenerating local farmland elimination of chemical fertilizers and growing of nutrient rich food

Recovered nutrients that are unable to be used in our livestock operation are redistributed to local farmers to help feed their livestock nutrient rich produce

Feed Plants

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Feed Soil

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Alignment of Stakeholders

Local Municipalities

Food Industry

Local Farmers

Local Food Banks

Thank you very much for allowing us to present ReFeed to the Metro Vancouver Zero Waste committee

httpsrefeedcanadacom

Zero Waste Committee

Zero Waste Committee

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 5: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 2 of 4

2 ADOPTION OF THE MINUTES

21 March 13 2020 Regular Meeting Minutes

It was MOVED and SECONDED That the Zero Waste Committee adopt the minutes of its regular meeting held March 13 2020 as circulated

CARRIED

3 DELEGATIONSNo items presented

4 INVITED PRESENTATIONSNo items presented

5 REPORTS FROM COMMITTEE OR STAFF

51 COVIDndash19 Update Solid Waste ServicesReport dated May 8 2020 from Sarah Evanetz Division Manager Solid Waste Programs and Public Involvement Solid Waste Services providing members with an update on Solid Waste Services in response to the novel coronavirus (COVID-19) pandemic

906 am Mayor Vagramov arrived at the meeting 907 am Mayor Morden arrived at the meeting

Members were provided with a presentation on the Solid Waste Services operational response to the novel coronavirus (COVID-19) pandemic highlighting service impacts waste dumping trends and safety considerations

Presentation material titled ldquoCOVID-19 Update ndash Solid Waste Servicesrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the GVSampDD Board receive for information the report dated May 8 2020 titled ldquoCOVID-19 Update Solid Waste Servicesrdquo

CARRIED

52 Solid Waste Services Capital Program Expenditure Update as of December 31 2019 Report dated May 8 2020 from Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services providing members with an update on the Solid Waste Services capital program and performance for the year ending December 31 2019

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 3 of 4

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 8 2020 titled ldquoSolid Waste Services Capital Program Expenditure Update as of December 31 2019rdquo

CARRIED

53 2019 and 2020 Food Scraps Recycling Campaign Results Report dated May 6 2020 from Larina Lopez Division Manager Corporate Communications External Relations providing members with the results of the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional food scraps recycling campaign

Members were provided with a presentation on the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional campaign results highlighting campaign messaging changes as a result of the novel coronavirus (COVID-19) pandemic updated platforms and outreach tactics and performance metrics

Presentation material titled ldquo20192020 Food Scraps Recycling Campaign Resultsrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 6 2020 titled ldquo2019 and 2020 Food Scraps Recycling Campaign Resultsrdquo

CARRIED

54 Managers Report Report dated May 6 2020 from Paul Henderson General Manager Solid Waste Services providing members with an update on the 2020 Zero Waste Committee Work Plan the Encorp Return-It Express amp GO at the North Shore Transfer Station Solid Waste System Tipping Fee deferral and reduction request and Certificate of Environmental Achievement for efforts to divert plastic from regional landfills

It was MOVED and SECONDED That the Zero Waste Committee a) receive for information the report dated May 6 2020 titled ldquoManagerrsquos

Reportrdquo andb) receive for information the following Information Items

61 Solid Waste System Tipping Fee DeferralReduction Request62 Certificate of Environmental Achievement

CARRIED

6 INFORMATION ITEMS

61 Solid Waste System Tipping Fee DeferralReduction Request

62 Certificate of Environmental Achievement

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 4 of 4

7 OTHER BUSINESSNo items presented

8 BUSINESS ARISING FROM DELEGATIONSNo items presented

9 RESOLUTION TO CLOSE MEETINGNo items presented

10 ADJOURNMENTCONCLUSION

It was MOVED and SECONDEDThat the Zero Waste Committee conclude its regular meeting of May 15 2020

CARRIED (Time 959 am)

____________________________ ____________________________ Genevieve Lanz Jack Froese Chair Legislative Services Coordinator

39029789 FINAL

Zero Waste Committee

Zero Waste Committee

About Us

ReFeed Canada is a nutrient recovery company unlike any other operation in the Lower Mainland Based at

our Flagship Facility in Langley BC our ReFeed Farm uses traceable nutrients from the food industry to feed

People Livestock amp Plants Our closed loop agricultural system uses circular economic principles to

Reduce Carbon Emissions Address food insecurity

Contribute to local food security Reduce phosphorous on farmland

Produce sustainable protein Produce organic microbial rich growing mediums

Reduce on-farm chemical use Be a community showcase for modern agriculture

We believe in complete

Traceability ndash With the help of our food industry partners we will be able to trace nutrients from the farm

where food was grown to our farm where the nutrients were recovered to the stores where produce grown

with our nutrients are sold ndash a complete closed loop traceable system

Transparency ndash We believe in complete honesty and transparency about our closed loop system This

includes lifting the veil off of what is really happening to commercial amounts of rejected and unsold food

and how ReFeed is spearheading the movement to reclassify nutrients that can go back into the food chain as

recoverable nutrients versus the current classification as food waste

Collaboration ndash What makes ReFeed genuinely great is the sum of all parts and that means collaborating with

all stakeholders to bring this concept to fruition ReFeed is a company that everyone can be a champion for

and be proud of

Community ndash ReFeed farms are smaller scale purpose-built facilities that are in balance with the surrounding

community We want our farms to be community showcases that provide education about sustainable

agriculture and are inviting for families to experience farm life

Nutrient Recovery Hierarchy

ReFeed Farm ndash Langley is the first facility of its kind in Canada to follow a nutrient recovery heriarchy at on

facility With a modular design and multiple processing capabilities in place we are able to ensure that all

nutreints are used to their highest value

Zero Waste ndash On Table 31

Zero Waste Committee

Zero Waste Committee

Feed People

In partnership with the Greater Vancouver Food Bank ReFeed Langley is converting a 5500 sq ft

warehouse space into a Food Recovery Hub where pallets of rejected and unsold produce is culled re-

graded and redistributed back to people in need

ReFeed grows mini cucumbers in 150000 sq ft of greenhouse space in partnership with the Greater

Vancouver Food Bank and marketed through our marketing agency Windset Farms

Feed Livestock

ReFeed incorporates commercial scale worm farms into our modular system to convert recovered nutrients into sustainable protein (worm protein) and organic microbial rich worm castings for regenerating local farmland elimination of chemical fertilizers and growing of nutrient rich food

Recovered nutrients that are unable to be used in our livestock operation are redistributed to local farmers to help feed their livestock nutrient rich produce

Feed Plants

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Feed Soil

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Alignment of Stakeholders

Local Municipalities

Food Industry

Local Farmers

Local Food Banks

Thank you very much for allowing us to present ReFeed to the Metro Vancouver Zero Waste committee

httpsrefeedcanadacom

Zero Waste Committee

Zero Waste Committee

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 6: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 3 of 4

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 8 2020 titled ldquoSolid Waste Services Capital Program Expenditure Update as of December 31 2019rdquo

CARRIED

53 2019 and 2020 Food Scraps Recycling Campaign Results Report dated May 6 2020 from Larina Lopez Division Manager Corporate Communications External Relations providing members with the results of the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional food scraps recycling campaign

Members were provided with a presentation on the 2019 and 2020 ldquoFood Scraps Arenrsquot Garbagerdquo regional campaign results highlighting campaign messaging changes as a result of the novel coronavirus (COVID-19) pandemic updated platforms and outreach tactics and performance metrics

Presentation material titled ldquo20192020 Food Scraps Recycling Campaign Resultsrdquo is retained with the May 15 2020 Zero Waste Committee agenda

It was MOVED and SECONDED That the Zero Waste Committee receive for information the report dated May 6 2020 titled ldquo2019 and 2020 Food Scraps Recycling Campaign Resultsrdquo

CARRIED

54 Managers Report Report dated May 6 2020 from Paul Henderson General Manager Solid Waste Services providing members with an update on the 2020 Zero Waste Committee Work Plan the Encorp Return-It Express amp GO at the North Shore Transfer Station Solid Waste System Tipping Fee deferral and reduction request and Certificate of Environmental Achievement for efforts to divert plastic from regional landfills

It was MOVED and SECONDED That the Zero Waste Committee a) receive for information the report dated May 6 2020 titled ldquoManagerrsquos

Reportrdquo andb) receive for information the following Information Items

61 Solid Waste System Tipping Fee DeferralReduction Request62 Certificate of Environmental Achievement

CARRIED

6 INFORMATION ITEMS

61 Solid Waste System Tipping Fee DeferralReduction Request

62 Certificate of Environmental Achievement

Zero Waste Committee

Zero Waste Committee

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 4 of 4

7 OTHER BUSINESSNo items presented

8 BUSINESS ARISING FROM DELEGATIONSNo items presented

9 RESOLUTION TO CLOSE MEETINGNo items presented

10 ADJOURNMENTCONCLUSION

It was MOVED and SECONDEDThat the Zero Waste Committee conclude its regular meeting of May 15 2020

CARRIED (Time 959 am)

____________________________ ____________________________ Genevieve Lanz Jack Froese Chair Legislative Services Coordinator

39029789 FINAL

Zero Waste Committee

Zero Waste Committee

About Us

ReFeed Canada is a nutrient recovery company unlike any other operation in the Lower Mainland Based at

our Flagship Facility in Langley BC our ReFeed Farm uses traceable nutrients from the food industry to feed

People Livestock amp Plants Our closed loop agricultural system uses circular economic principles to

Reduce Carbon Emissions Address food insecurity

Contribute to local food security Reduce phosphorous on farmland

Produce sustainable protein Produce organic microbial rich growing mediums

Reduce on-farm chemical use Be a community showcase for modern agriculture

We believe in complete

Traceability ndash With the help of our food industry partners we will be able to trace nutrients from the farm

where food was grown to our farm where the nutrients were recovered to the stores where produce grown

with our nutrients are sold ndash a complete closed loop traceable system

Transparency ndash We believe in complete honesty and transparency about our closed loop system This

includes lifting the veil off of what is really happening to commercial amounts of rejected and unsold food

and how ReFeed is spearheading the movement to reclassify nutrients that can go back into the food chain as

recoverable nutrients versus the current classification as food waste

Collaboration ndash What makes ReFeed genuinely great is the sum of all parts and that means collaborating with

all stakeholders to bring this concept to fruition ReFeed is a company that everyone can be a champion for

and be proud of

Community ndash ReFeed farms are smaller scale purpose-built facilities that are in balance with the surrounding

community We want our farms to be community showcases that provide education about sustainable

agriculture and are inviting for families to experience farm life

Nutrient Recovery Hierarchy

ReFeed Farm ndash Langley is the first facility of its kind in Canada to follow a nutrient recovery heriarchy at on

facility With a modular design and multiple processing capabilities in place we are able to ensure that all

nutreints are used to their highest value

Zero Waste ndash On Table 31

Zero Waste Committee

Zero Waste Committee

Feed People

In partnership with the Greater Vancouver Food Bank ReFeed Langley is converting a 5500 sq ft

warehouse space into a Food Recovery Hub where pallets of rejected and unsold produce is culled re-

graded and redistributed back to people in need

ReFeed grows mini cucumbers in 150000 sq ft of greenhouse space in partnership with the Greater

Vancouver Food Bank and marketed through our marketing agency Windset Farms

Feed Livestock

ReFeed incorporates commercial scale worm farms into our modular system to convert recovered nutrients into sustainable protein (worm protein) and organic microbial rich worm castings for regenerating local farmland elimination of chemical fertilizers and growing of nutrient rich food

Recovered nutrients that are unable to be used in our livestock operation are redistributed to local farmers to help feed their livestock nutrient rich produce

Feed Plants

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Feed Soil

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Alignment of Stakeholders

Local Municipalities

Food Industry

Local Farmers

Local Food Banks

Thank you very much for allowing us to present ReFeed to the Metro Vancouver Zero Waste committee

httpsrefeedcanadacom

Zero Waste Committee

Zero Waste Committee

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 7: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Minutes of the Regular Meeting of the MVRD Zero Waste Committee held on Friday May 15 2020 Page 4 of 4

7 OTHER BUSINESSNo items presented

8 BUSINESS ARISING FROM DELEGATIONSNo items presented

9 RESOLUTION TO CLOSE MEETINGNo items presented

10 ADJOURNMENTCONCLUSION

It was MOVED and SECONDEDThat the Zero Waste Committee conclude its regular meeting of May 15 2020

CARRIED (Time 959 am)

____________________________ ____________________________ Genevieve Lanz Jack Froese Chair Legislative Services Coordinator

39029789 FINAL

Zero Waste Committee

Zero Waste Committee

About Us

ReFeed Canada is a nutrient recovery company unlike any other operation in the Lower Mainland Based at

our Flagship Facility in Langley BC our ReFeed Farm uses traceable nutrients from the food industry to feed

People Livestock amp Plants Our closed loop agricultural system uses circular economic principles to

Reduce Carbon Emissions Address food insecurity

Contribute to local food security Reduce phosphorous on farmland

Produce sustainable protein Produce organic microbial rich growing mediums

Reduce on-farm chemical use Be a community showcase for modern agriculture

We believe in complete

Traceability ndash With the help of our food industry partners we will be able to trace nutrients from the farm

where food was grown to our farm where the nutrients were recovered to the stores where produce grown

with our nutrients are sold ndash a complete closed loop traceable system

Transparency ndash We believe in complete honesty and transparency about our closed loop system This

includes lifting the veil off of what is really happening to commercial amounts of rejected and unsold food

and how ReFeed is spearheading the movement to reclassify nutrients that can go back into the food chain as

recoverable nutrients versus the current classification as food waste

Collaboration ndash What makes ReFeed genuinely great is the sum of all parts and that means collaborating with

all stakeholders to bring this concept to fruition ReFeed is a company that everyone can be a champion for

and be proud of

Community ndash ReFeed farms are smaller scale purpose-built facilities that are in balance with the surrounding

community We want our farms to be community showcases that provide education about sustainable

agriculture and are inviting for families to experience farm life

Nutrient Recovery Hierarchy

ReFeed Farm ndash Langley is the first facility of its kind in Canada to follow a nutrient recovery heriarchy at on

facility With a modular design and multiple processing capabilities in place we are able to ensure that all

nutreints are used to their highest value

Zero Waste ndash On Table 31

Zero Waste Committee

Zero Waste Committee

Feed People

In partnership with the Greater Vancouver Food Bank ReFeed Langley is converting a 5500 sq ft

warehouse space into a Food Recovery Hub where pallets of rejected and unsold produce is culled re-

graded and redistributed back to people in need

ReFeed grows mini cucumbers in 150000 sq ft of greenhouse space in partnership with the Greater

Vancouver Food Bank and marketed through our marketing agency Windset Farms

Feed Livestock

ReFeed incorporates commercial scale worm farms into our modular system to convert recovered nutrients into sustainable protein (worm protein) and organic microbial rich worm castings for regenerating local farmland elimination of chemical fertilizers and growing of nutrient rich food

Recovered nutrients that are unable to be used in our livestock operation are redistributed to local farmers to help feed their livestock nutrient rich produce

Feed Plants

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Feed Soil

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Alignment of Stakeholders

Local Municipalities

Food Industry

Local Farmers

Local Food Banks

Thank you very much for allowing us to present ReFeed to the Metro Vancouver Zero Waste committee

httpsrefeedcanadacom

Zero Waste Committee

Zero Waste Committee

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 8: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

About Us

ReFeed Canada is a nutrient recovery company unlike any other operation in the Lower Mainland Based at

our Flagship Facility in Langley BC our ReFeed Farm uses traceable nutrients from the food industry to feed

People Livestock amp Plants Our closed loop agricultural system uses circular economic principles to

Reduce Carbon Emissions Address food insecurity

Contribute to local food security Reduce phosphorous on farmland

Produce sustainable protein Produce organic microbial rich growing mediums

Reduce on-farm chemical use Be a community showcase for modern agriculture

We believe in complete

Traceability ndash With the help of our food industry partners we will be able to trace nutrients from the farm

where food was grown to our farm where the nutrients were recovered to the stores where produce grown

with our nutrients are sold ndash a complete closed loop traceable system

Transparency ndash We believe in complete honesty and transparency about our closed loop system This

includes lifting the veil off of what is really happening to commercial amounts of rejected and unsold food

and how ReFeed is spearheading the movement to reclassify nutrients that can go back into the food chain as

recoverable nutrients versus the current classification as food waste

Collaboration ndash What makes ReFeed genuinely great is the sum of all parts and that means collaborating with

all stakeholders to bring this concept to fruition ReFeed is a company that everyone can be a champion for

and be proud of

Community ndash ReFeed farms are smaller scale purpose-built facilities that are in balance with the surrounding

community We want our farms to be community showcases that provide education about sustainable

agriculture and are inviting for families to experience farm life

Nutrient Recovery Hierarchy

ReFeed Farm ndash Langley is the first facility of its kind in Canada to follow a nutrient recovery heriarchy at on

facility With a modular design and multiple processing capabilities in place we are able to ensure that all

nutreints are used to their highest value

Zero Waste ndash On Table 31

Zero Waste Committee

Zero Waste Committee

Feed People

In partnership with the Greater Vancouver Food Bank ReFeed Langley is converting a 5500 sq ft

warehouse space into a Food Recovery Hub where pallets of rejected and unsold produce is culled re-

graded and redistributed back to people in need

ReFeed grows mini cucumbers in 150000 sq ft of greenhouse space in partnership with the Greater

Vancouver Food Bank and marketed through our marketing agency Windset Farms

Feed Livestock

ReFeed incorporates commercial scale worm farms into our modular system to convert recovered nutrients into sustainable protein (worm protein) and organic microbial rich worm castings for regenerating local farmland elimination of chemical fertilizers and growing of nutrient rich food

Recovered nutrients that are unable to be used in our livestock operation are redistributed to local farmers to help feed their livestock nutrient rich produce

Feed Plants

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Feed Soil

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Alignment of Stakeholders

Local Municipalities

Food Industry

Local Farmers

Local Food Banks

Thank you very much for allowing us to present ReFeed to the Metro Vancouver Zero Waste committee

httpsrefeedcanadacom

Zero Waste Committee

Zero Waste Committee

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

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Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

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Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

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Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

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Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

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Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

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Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

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54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

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2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 9: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Feed People

In partnership with the Greater Vancouver Food Bank ReFeed Langley is converting a 5500 sq ft

warehouse space into a Food Recovery Hub where pallets of rejected and unsold produce is culled re-

graded and redistributed back to people in need

ReFeed grows mini cucumbers in 150000 sq ft of greenhouse space in partnership with the Greater

Vancouver Food Bank and marketed through our marketing agency Windset Farms

Feed Livestock

ReFeed incorporates commercial scale worm farms into our modular system to convert recovered nutrients into sustainable protein (worm protein) and organic microbial rich worm castings for regenerating local farmland elimination of chemical fertilizers and growing of nutrient rich food

Recovered nutrients that are unable to be used in our livestock operation are redistributed to local farmers to help feed their livestock nutrient rich produce

Feed Plants

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Feed Soil

Microbial rich worm castings will be produced at ReFeed and used to grow organic produce in our greenhouses and fields Combining castings with quality organic rich compost creates the perfect ldquolive soilrdquo growing medium for our crops as well as for local farms to support organic regenerative agriculture

ReFeed Biotech mdash the RampD arm of ReFeed will develop organic fertilizers from insect and livestock-based manures with a goal of eliminating 75 of chemical fertilizers used for food production within 50km of any ReFeed Farm

Alignment of Stakeholders

Local Municipalities

Food Industry

Local Farmers

Local Food Banks

Thank you very much for allowing us to present ReFeed to the Metro Vancouver Zero Waste committee

httpsrefeedcanadacom

Zero Waste Committee

Zero Waste Committee

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 10: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

51

39072398

To Zero Waste Committee

From Andrew Marr Director of Solid Waste Planning Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 10 2020 titled ldquo2019 Integrated Solid Waste amp Resource Management Plan Biennial Reportrdquo

EXECUTIVE SUMMARY The 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos recycling and waste reduction performance The Biennial Report was shared with First Nations with interests in the Metro Vancouver region and solid waste stakeholders Comments were received from four organizations and individuals and Metro Vancouver staff met with Matsqui First Nation upon request Comments expressed a desire for increased waste reduction and recycling and concerns regarding waste-to-energyfuels plastic waste materials tracking and sustainable governance All feedback is included in the attachment and will be submitted to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and identifying new waste reduction opportunities will be a key focus for the next regional solid waste management plan

PURPOSE The purpose of this report is inform the Board of feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

BACKGROUND Under the provincial Environmental Management Act regional districts must prepare solid waste plans outlining the facilities regulations programs and other initiatives that will be used to reduce reuse recycle and dispose of municipal solid waste Metro Vancouverrsquos current Integrated Solid Waste and Resource Management Plan was approved by the Minister of Environment on July 22 2011 A condition of its approval was that Metro Vancouver provide a biennial progress report on the implementation of the plan to the Ministry of Environment and Climate Change Strategy

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 11: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

At its January 31 2020 meeting the Board approved the following recommendation

That the GVSampDD Board a) direct staff to invite feedback on the 2019 Integrated Solid Waste and

Resource Management Plan Biennial Report from public stakeholders andFirst Nations in BC with interests in the region and

b) direct staff to submit the 2019 Integrated Solid Waste and ResourceManagement Plan Biennial Report and feedback to the Ministry ofEnvironment and Climate Change Strategy

This report provides stakeholder feedback received regarding the 2019 Biennial Report on the Integrated Solid Waste and Resource Management Plan

2019 INTEGRATED SOLID WASTE amp RESOURCE MANAGEMENT PLAN BIENNIAL REPORT Metro Vancouver reports out once every two years on progress in implementing its solid waste plan The Biennial Report available as a Reference to this report supplements the annual recycling and solid waste management summary and includes a summary of strategies performance measures and progress on the detailed actions in the plan

Metro Vancouver is among the most successful jurisdictions in North America in reducing municipal solid waste having met a goal of reducing per capita waste generation by 10 recycling 64 of waste generated and disposing of only 048 tonnes per capita in 2018

Engagement After review by member municipalities and the Zero Waste Committee the draft Biennial Report was sent to First Nations with interests in the Metro Vancouver region and a database of solid waste stakeholders for feedback between February and April 2020 Metro Vancouver received comments from five parties but one subsequently asked to withdraw their feedback The four remaining parties providing feedback were the Tri-City Green Council Zero Waste BC and two individuals In addition staff met with Matsqui First Nation at their request and provided presentations on the Biennial Report and the upcoming review of the solid waste management plan Feedback indicated a desire to go further and faster with the 3Rs and waste management including

bull suggestions around social marketing to businesses reuse of materials communications andenforcement of bans purchasing policies construction and demolition waste recycling paperuse advisory services composting and compost quality and single-use items

bull support for reducing material use and GHG impact of product and material consumptionbull support for enhanced or expanded extended producer responsibility programsbull support for more recycling in fast food restaurantsbull support for phasing out single-use plasticsbull concerns about plastic in oceans and soilsbull support for sustainable equitable and democratic governancebull concerns about emissions from waste-to-energy including air quality and health impactsbull concerns about production of fuels (eg for cement plants) beneficial use of bottom ash and

district energy systems andbull interest in increasing transparency and tracking recyclingdisposal destination of source

separated recyclable materials

Zero Waste Committee

Zero Waste Committee

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 12: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

2019 Integrated Solid Waste and Resource Management Plan Biennial Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

All written feedback received is included in the attachment which will be included with the Biennial Report submission to the Ministry of Environment and Climate Change Strategy Metro Vancouver will continue to advance waste reduction in the region and waste reduction opportunities will be a key focus in the development of a new regional solid waste management plan which expected to be completed over the next two to three years

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Metro Vancouverrsquos recycling and waste reduction initiatives are implemented within the annual budgets for the Solid Waste Services department Funds for the review of the regional solid waste management plan are contained in the proposed future departmental budgets

CONCLUSION As reported to the Board at its January 31 2020 meeting the 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report (Biennial Report) is a progress report on the implementation of initiatives in the existing Integrated Solid Waste and Resource Management Plan and the regionrsquos waste diversion and disposal performance as required by the Province The Biennial Report has been shared with First Nations with interests in the region and a broad group of solid waste stakeholders for feedback That feedback will be included with the reportrsquos submission to the Ministry of Environment and Climate Change Strategy and considered within Metro Vancouverrsquos update of the solid waste management plan A new solid waste plan is expected by 2022 or 2023

Reference 2019 Biennial Report Integrated Solid Waste and Resource Management Plan

Attachment Feedback Received on the 2019 Integrated Solid Waste and Resource Management Plan Biennial Report

39072398

Zero Waste Committee

Zero Waste Committee

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 13: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

From Eve GauthierTo Metro Vancouver - Solid WasteSubject No to waste to power expansionDate Friday February 7 2020 82945 AM

Regarding 31 and 32 of your summary please remove these from consideration We have non polluting powerwith BC hydro Burning creates multiple chemical compounds once introduced to the multiple layers of smog wecurrently already have in the city There is no way of testing for the formation of these reactions and certainly noclinical studies on how these compound chemicals effect us in the short and long term I am an environmentalengineer and I have been involved in testing of both the fly ash and the bottom ash of the Burnaby incinerator atvarious points of my career and the results were not so favourable completion of combustion I am also a personwith asthma and have a young child whorsquos severe asthma leaves her with a chronic health disability We need to bethinking of ways to clean up the mess we have introduced to our air rather than introducing more pollutants andmore radical ions that form unknown chemical reactions and further jeopardize the general health of ourcommunities and especially those immune compromisedPlease remove wast yo energy expansion from your strategy list and consider phasing out the existing stationsSincerelyEve Gauthier BTech EENGDirector Tri-City Green Council

Sent from my iPhone

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 14: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

From Nisha FoerstnerTo Metro Vancouver - Solid WasteSubject Re Feedback Welcome - 2019 Integrated Solid Waste amp Resource Management Plan Biennial ReportDate Monday February 10 2020 94106 PMAttachments a390149f-fd14-48d4-b693-1aea4bfda33djpg

af9a6663-a572-4b1f-b642-5fde4f3117a8png450b9379-0cc9-49cd-9697-78f4b6c77adcpnge64c70e6-9ea8-4586-a854-51d0fd32fab4PNG092e3c37-6bc8-47c4-8412-b79d0dcafe0bjpg

Hello There

My comments are not directed to your document specifically but more in general

CBC reported that only 7 of our waste in Canada is recycled and actually diverted from the landfill I do see that the municipalities are separating but no one is tracking where the haulers are taking the waste so you can separate all you want but it is sad to see all that effort wasted when it ends up at the landfill

Also I do think tracking companies that produce single use plastics and those that use it should be inventoried and a working group set up with those industries to come up with solutions with a 1 or 2 year end date for conversion over to no single use plastic operations For example The Queen must go Green - As in Dairy Queen and Richmonds Plastics should be inventoried on 2 separate lists fabricators and end-users

We lived without plastic until recently and the only reason we have it everywhere starting with the ubiquitous shopping bag is that the oil companies wanted another product to sell Shame Plaster photos of the plastics in our sea creatures and our landscaping soils in our bus stops and everywhere(We ordered topsoil years ago in Lions Bay and 3 years later we were still picking out plastic) Large chains such as London Drugs and Save On Foods should take the lead - corporate goodwill etc

I have more ideas but you get the picture It is long past due in my opinion

Best regards

NishaNisha Foerstner

Zero Waste Committee

Zero Waste Committee

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 15: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

From STEVE MANCINELLITo Metro Vancouver - Solid WasteSubject Solid Waste Reports and BeyondDate Sunday February 23 2020 23542 PM

To Solid Waste Recycling Committee

Re Waste Management Goals and Report

I just read over your annual report and I was taken back how much waste is being managed And you alldeserve praise for the huge changes you have made endeavouring to keep our world liveable

It was in the early 80s when I presented a model for organic and inorganic waste management for BC tothe GVRD recycling committee I hoped for all the changes that have been reached to date but so manyexpansions of programs and new items to recycle all need determination funding and time I will bring upa few items for you to consider

1 Many restaurants still dont recycle Many of them being popular fast food restaurants Some thatoffer a recycling service dont have good bins to use or poorly named openings for variousrecycling materials

2 Medicine bottles are in use by the millions Shouldnt all drug stores take back bottles for recyclingor even re-use with re-labelling for dates etc

3 Used shoes ( no longer useable ) tooth brushes (snap on heads) or recycling whole brush

In was in the early 90s that I built a grey water system in our house We used it for 4 years before it wentpublic Now I am thrilled to see grey water recycling water units for residential commercial and industrialuses Hope you are backing this advancement

After these efforts I designed a Governance System for Sustainability and Equity Pieces of this havebeen passed around over the years with little results It is my firm belief if we dont change our way ofgoverning we are heading into huge problems If these concepts were brought to light fine tuned andimplemented over the past 30 years we would be a very different civilization now One with lessgovernment more democracy sustainability and equity Many of my ideas have been hard to accept orbelieve by most people Any one wishing to talk about this would have to meet with me for a few hours

Thanks for all your hard workSteve Mancinelli

Saanichton Van Isle

Zero Waste Committee

Zero Waste Committee

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 16: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

From Sue MaxwellTo Metro Vancouver - Solid WasteSubject Feedback on the Biennial Solid Waste reportDate Thursday April 9 2020 23313 PMAttachments Metro Van biennial report feedbackpdf

ATT00001htm

Thank you for the opportunity to provide feedback Please find our letter attached

SincerelySue MaxwellOn behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 17: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 18: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 19: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 20: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 21: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste Sincerely Sue Maxwell Director On behalf of Zero Waste BC

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 22: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

1

April 9 2020 Metro Vancouver solidwasteoperationsmetrovancouverorg To Whom It May Concern Thank you for the opportunity to comment on the Integrated Solid Waste and Resource Management Plan Biennial Report We are grateful that this report has been produced as it is a useful check on the accomplishments to date Metro Vancouver is to be congratulated on its success in reduction of tonnes per capita disposed and an increase in the materials recycled per capita however the total amount of waste generated has increased slightly over the ten years (2008-2018) This shows a need to increase the efforts on rethinking reducing and reusing of products and materials It is not enough to divert materials nor to pat ourselves on the back for per capita reductions To reduce the ecological footprint there needs to be a reduction in overall use of materials This will also reduce the GHG impact associated with every product and material consumed and slow the filling of the landfill Since the adoption of the Integrated Solid Waste and Resource Management Plan (ISWRMP) Metro Vancouver has done a good deal of work to drive waste reduction and foster conversations across multiple levels of government and with many stakeholders about zero waste However much more action is needed Please see the comments regarding the specific actions in the report below We celebrate the positive actions that have been taken and give constructive criticism in the spirit of helping Metro Vancouver to become a leader in Zero Waste Goal 1

Strategy 11 Advocate that senior governments transfer additional waste management responsibilities to producers and consumers

The creation of the National Zero Waste Council has fostered learning and discussion but it or Metro Vancouver directly may be able to more strongly and clearly advocate for the changes needed Overall Many of the actions under this goal are good and work has been started but in many cases it appears one action was taken but there is no mention of the results nor what next steps are being taken For example in 132 the action is to deliver a community based social marketing plan for businesses It appears tools were developed but there is no mention of their distribution and how (a key part of any CBSM strategy) nor number of businesses using them plans for how to reach the other businesses results for the businesses using them etc Actions such as these should be ongoing and evolving based on learnings from the implementation It might also be time to consider what other resources are needed Traditionally waste has been managed through infrastructure projects designed by engineers As we move towards a focus on rethinking and reduction other skills will be needed to help with work on behaviour change policy communications and bylaws For this perhaps new structures with more clout than REAC will be needed

Zero Waste Committee

Zero Waste Committee

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 23: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

2

Goal 2 Similar to the comment for Goal 1 there are many actions where one or two steps have been taken but results of that work and next steps are either not noted or in some cases the action is deemed complete Items that fall into this category include 213 221 225 227 232 244 251 252 and 291 For example further actions Metro Vancouver should be taking include

bull work on reuse at transfer stations and elsewhere beyond individual event days bull ongoing communications and enforcement of bans until results show that it is not needed bull more work on requiring zero waste plans for all events and systems to support that bull development of model purchasing programs to drive recycled content bull working with municipalities to address their barriers to implementing CampD recycling bull development of bylaws or policies to reduce unwanted junk mail and other publications bull development of programs to reduce unnecessary paper use bull creation of an advisory service for recycling programs for multifamily and commercial buildings

(perhaps look to San Francisco) There appears to be a misperception that once a material or product category is regulated under the Recycling Regulation that there are no further actions for the region to take Regulation of a product category is part of a transition to having producers take responsibility but this transition needs the work of local government to ensure that the programs are delivering on what is intended Some EPR programs seek to minimize costs by delivering the minimum service required Regional districts need to play a role in ensuring that all product users have the appropriate service levels and that the programs are putting as much effort into reduction and reuse as recycling (which to date none have even come close) In addition there is mention that ICI packaging and printed paper will be regulated however there is no timeline on when this might occur from the Province of BC and so until that time Metro Vancouver should be working to put systems in place that will support a program once it is regulated Regional programs that encourage rethinking reduction and reuse should still be delivered by the region in addition to working with the Province to ensure EPR programs are delivering on this as well There are still meaningful actions for Metro Vancouver to take in strategies 232 235 251 amp 281

Strategy 26 Target organics for recycling and energy recovery

The key aspect is to make sure the priority is to create valuable compost over the energy component To achieve this any energy recovery systems must be set up to ensure there are not incentives to prioritize energy over composting Metro Vancouver is to be commended for not pursuing mixing of compost with biosolids which is a lower grade of organic material To ensure the highest and best use of materials source separation and maintenance of material quality is important Commendations are also due for pursuing additional organics processing facilities This kind of infrastructure scaled appropriately for the amount of organics without unnecessary food waste is a suitable investment for local government The Love Food Hate Waste campaign is also a good start on reducing food waste

Strategy 28 Target plastics for increased recycling

An EPR program for residential packaging plastics does not absolve Metro Vancouver from fulfilling these actions There will be a need for strong advocacy to help reduce the non-recyclable plastics that

Zero Waste Committee

Zero Waste Committee

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 24: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

3

are becoming more common in packaging Single use reduction strategies should be enacted A review of which multifamily buildings are getting service from Recycle BC and which are not should be done to ensure they are all covered Preparation should be underway for an ICI packaging program An analysis should be done of non-packaging plastics and a strategy developed CampD plastics should also be considered

Strategy 211 Integrated Utility Management Advisory Committee

Metro Vancouver is to be congratulated for keeping its approach to liquid waste and solid waste separate

Overall While not noted in the report an additional component of interest would be the relative budget for each of these goals In the past while much was made of efforts on goals 1 and 2 the vast bulk of the spending was on goals 3 and 4 If Zero Waste is to be attained more actions need to be taken on goals 1 amp 2 with suitable funding This may help to alleviate the impression that work on goals one and two are being deemed complete when in fact just the first steps have been taken Much of the work is impressive but considering that ten years have gone by more should have been done on these goals in that time with proper funding

Goal 3

Strategy 27 Target wood for reuse recycling and energy recovery

ldquoA feasibility study of expanded CampD processing in the region and a current study to potentially develop an alternative fuel and recyclables recovery facility which could utilize construction and demolition material along with waste delivered in small vehiclesrdquo Though this action was noted under Strategy 24 (page 5 26 and 27) which is about reuse and recycling the thrust of it is about burning waste which is neither From a Zero Waste perspective the business case should be looking solely at CampD processing for reuse and recycling Public input on burning of waste was overwhelmingly unpopular when the last waste plan was developed Instead Metro Vancouver could be developing non-burning strategies for CampD materials as well as asking the Province to fulfill its commitment to include them in an EPR regulation

Also mistakenly in Goal 2 under 27 is a focus on working with a cement plant to burn wood waste Cement kilns are not designed nor regulated in the same way for this purpose The use of cement kilns as defacto incinerators is not appropriate and has not been part of a public consultation The use of these plus the rise of other false solutions using waste as fuel are of concern and contrary to progress towards zero waste A better course of action is to determine why the wood is hard to reuse or recycle and then look to develop initiatives to address those reasons with a focus on prevention

Strategy 31 Use waste-to-energy to provide electricity and district heating

We have concerns about the action to develop a district heating system based on energy from the Burnaby Waste To Energy Facility (WTEF) also known as the Burnaby Incinerator (311) Sales of waste

Zero Waste Committee

Zero Waste Committee

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 25: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

4

heat from the WTEF depend on having a constant supply of waste the ongoing use of the WTEF and an ongoing customer The risks associated with this can be seen in the history of loss of customers (Norampac for steam at WTEF and Catalyst for the Coquitlam landfill gas) Waste incinerators built in this era are being closed across North America Locking in to the need for ongoing waste and continual expensive upgrades to the existing incinerator does not seem a suitable direction for a regional district that is aiming for zero waste trying to address climate change aiming for good air quality and prides itself on its sustainability agenda Moreover this also poses risks for the neighbourhood that is the intended customer for this waste heat in terms of reliability expense and potential health impacts

We also have concerns over the ldquobeneficial use of bottom ashrdquo (315) This should be approached with extreme caution Each load of waste is different resulting in different components of each load of bottom ash Beneficial use is essentially including it some other product often without the knowledge of the customer In other jurisdictions this kind of system has been problematic In general for potentially hazardous materials they should be recovered and kept in defined locations with appropriate safeguards rather than distributed in ways that can make it hard to monitor outcomes or even know of their eventual locations or owners

Another concern over the Burnaby incinerator is that with the loss of customers for the energy the net GHG emissions have gone up 79 Also the use of natural gas has doubled in 2018 (page 56) This change is worthy of a comment explaining why this was necessary Both are concerning regarding the climate change impact this has

Finally and not to be understated Metro Vancouver is to be congratulated for ceasing to look to build new incineration capacity This will save money (some of which should be spent on goals 1 and 2) preserve air quality and help Metro Vancouver on its path to Zero Waste

Strategy 32 Recover energy from other solid waste management facilities

Again Metro Vancouver should take care when setting up these systems to ensure that they are considered a temporary GHG benefit based on past mistakes rather than a permanent system Examples in other jurisdictions show policy changes to try to either drive increased gas production (which increases GHG releases as capture systems are at best 85 efficient) rely on the revenue from gas sales or keep putting organics to landfill to provide gas for the systems that were built The overarching goal must be to keep new organics from going to landfill and avoid new bioreactor landfill systems

Strategy 33 Utilize non-recyclable material as fuel

We continue to disagree that burning mixed waste is a suitable strategy Aside from other aspects noted above strategy 333 is particularly intolerable EPR programs should not be encouraged to burn ldquonon-recyclablesrdquo A key intention of EPR regulations is to encourage design change When a product is not recyclable at the end of its useful life that is exactly when systems should be in place to encourage design change NOT to provide an option for continuing poor design

Zero Waste Committee

Zero Waste Committee

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 26: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

5

Goal 4 Strategy 41 Utilize the Vancouver Landfill as a disposal site

While the change in strategy 411 is understandable there does not seem to be enough of a focus on actually reducing total tonnes of material going in We recommend that funds that would have been spent on new WTE are focused on waste reduction

Once again thank you for the opportunity to comment and we are supportive of Metro Vancouverrsquos efforts that support Zero Waste

Sincerely

Sue Maxwell Director On behalf of Zero Waste BC

Zero Waste Committee

Zero Waste Committee

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 27: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

38768584

To Zero Waste Committee

From Sarah Evanetz Division Manager Programs and Public Involvement Solid Waste Services

Date June 12 2020 Meeting Date June 19 2020

Subject Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference

RECOMMENDATION That the GVSampDD Board receive for information the report dated June 12 2020 titled ldquoSolid Waste Management Plan Independent Consultation and Engagement Panel Terms of Referencerdquo

EXECUTIVE SUMMARY A comprehensive consultation and engagement program is a critical element in the development of an updated solid waste management plan To support a robust consultation and engagement process an independent consultation and engagement panel will be formed to advise staff and the Board on consultation and engagement on the development of a new solid waste management plan Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel (the Consultation and Engagement Panel) are attached to this report The Consultation and Engagement Panel consisting of three to five members will be selected by the Board Chair in consultation with the Zero Waste Committee Chair The Consultation and Engagement Panel will report to the Board throughout its approximately two to three year term until a new solid waste management plan is approved

PURPOSE The purpose of this report is to update the Zero Waste Committee and Board on engagement of a Solid Waste Management Plan Independent Consultation and Engagement Panel

BACKGROUND At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan andb) direct staff to notify the public and First Nations of its intention to review the plan and

bring an engagement plan to the Board in early 2020 in advance of initiatingconsultation on the plan update

Metro Vancouver has conducted early public notification of the solid waste management plan update A Consultation and Engagement Panel will be formed to advise on the development and implementation of the engagement plan which will be brought forward to the Board later this year This report brings forward the draft Terms of Reference for the Consultation and Engagement Panel for information

52

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 28: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

SOLID WASTE MANAGEMENT PLAN INDEPENDENT CONSULTATION AND ENGAGEMENT PANEL TERMS OF REFERENCE The provincial Environmental Management Act requires regional districts to develop plans for the management of municipal solid waste and recyclable materials subject to approval by the Minister of Environment and Climate Change Strategy Provincial guidelines for the development of solid waste management plans require a consultation plan that covers all steps in the planning process and a public andor technical advisory committee to ensure that diverse views are represented

To support the development and implementation of a comprehensive consultation and engagement process an independent Consultation and Engagement Panel will be formed Such a panel is above and beyond the committees required by the Province The panel will be formed to undertake an independent review of the design of an engagement plan on Metro Vancouverrsquos solid waste management plan update Following Board review of an engagement plan later this year the Panelrsquos role will shift to oversight of the engagement plan implementation

Staff have prepared Terms of Reference for the Solid Waste Management Plan Independent Consultation and Engagement Panel which includes the scope of work membership and timeline for the panel

The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take two to three years The panel will meet regularly throughout the term as required and will advise staff and report its findings to the Board including any recommendations on proposed changes to the engagement plan or its implementation Metro Vancouver staff will provide research and administrative support to the Panel

Solid Waste Management Plan Independent Consultation and Engagement Panel Membership Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The panel members will have extensive experience in engagement and represent a diverse range of regional perspectives

The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes

ALTERNATIVES This is an information report No alternatives are presented

FINANCIAL IMPLICATIONS Consultation and Engagement Panel members will be compensated on a per-meeting basis and there are sufficient funds in the approved Solid Waste Services budget to cover compensation and expenses associated with the meetings such as travel and catering costs

CONCLUSION A Consultation and Engagement Panel will be formed to provide independent advice on the development and implementation of a new solid waste management plan for the region Terms of reference for the Consultation and Engagement Panel are attached to this report

Zero Waste Committee

Zero Waste Committee

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 29: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Attachment Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference 38768584

Zero Waste Committee

Zero Waste Committee

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 30: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

ATTACHMENT

Solid Waste Management Plan Independent Consultation and Engagement Panel

Terms of Reference PURPOSE The Solid Waste Management Plan Independent Consultation and Engagement Panel (Consultation and Engagement Panel) was established by the Greater Vancouver Sewerage and Drainage District Board to act as an independent third party engagement group The Consultation and Engagement Panel will provide advice and recommendations to staff and the Board on issues related to engagement on the development of an updated solid waste management plan SCOPE OF WORK At its November 15 2019 Board meeting the GVSampDD Board adopted the following resolution

a) authorize initiating an update of the regional solid waste management plan and b) direct staff to notify the public and First Nations of its intention to review the plan

and bring an engagement plan to the Board in early 2020 in advance of initiating consultation on the plan update

The Consultation and Engagement Panel will review and advise on the development of the engagement plan and subsequently on the implementation of the engagement plan The Consultation and Engagement Panel will advise staff and report out to the Board on engagement during all phases of the solid waste management plan development to ensure consultation is robust and adequate and feedback is solicited from a variety of interested parties and stakeholders MEMBERSHIP Membership on the Consultation and Engagement Panel will consist of three to five external representatives with support from Metro Vancouver staff The Consultation and Engagement Panel members will have extensive experience in engagement and represent a diverse range of regional perspectives The Board Chair in consultation with the Zero Waste Committee Chair will select individuals to the Consultation and Engagement Panel based on their skill set and experience in engagement on large public planning processes Others may be permitted to attend Consultation and Engagement Panel meetings in an observer or advisory role if expressly invited or authorized to attend by the Consultation and Engagement Panel The members of the Consultation and Engagement Panel may choose to designate a chair if desired The Chair is the chief spokesperson on matters of public interest within the Consultation and Engagement Panelrsquos purview For high profile issues the role of spokesperson rests with the Metro Vancouver Board Chair or Vice-Chair On technical matters or in cases where an initiative is still at the staff proposal level a senior staff member is the appropriate chief spokesperson

Zero Waste Committee

Zero Waste Committee

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 31: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

MEETINGS The Consultation and Engagement Panel will be engaged for the duration of the solid waste management plan update process which is expected to take approximately three years The Consultation and Engagement Panel will meet throughout the term as required by invitation of the Solid Waste Services General Manager The Consultation and Engagement Panel will advise staff on a regular basis and report to the Board on its findings including any recommendations on proposed changes to the engagement plan or its implementation Consultation and Engagement Panel members may also attend and observe engagement events Consultation and Engagement Panel members will submit reports for each step of the engagement process reflecting on the adequacy of the engagement

Metro Vancouver staff will provide research writing and administrative support to the Consultation and Engagement Panel

Consultation and Engagement Panel meetings will be held virtually or at Metro Vancouver offices located at 4730 Kingsway in Burnaby British Columbia If unable to attend a meeting in person a member may participate via videoconference teleconference or other electronic means

Records and information associated with the Consultation and Engagement Panelrsquos efforts are considered confidential and members will hold them in confidence until such time that the records and information is released

MANAGEMENT AND SUPPORT Metro Vancouverrsquos General Manager of Solid Waste Services serves as manager for the Consultation and Engagement Panel In that capacity the manager is responsible for coordinating agendas and is the principal point of contact for members

Staff from Metro Vancouverrsquos Solid Waste Services Department will provide minute-taking and record-keeping services as well as providing procedural advice at the meetings as required

COMPENSATION AND EXPENSES Independent Consultation and Engagement Panel members will be compensated on a per-meeting basis and for reasonable travel expenses

Funding for the Consultation and Engagement Panel is provided under Metro Vancouvers Solid Waste Services function to cover compensation meeting expenses and travel costs or incidentals consistent with Metro Vancouverrsquos Travel and Business Expenses Policy

Zero Waste Committee

Zero Waste Committee

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 32: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

39233964

To Zero Waste Committee

From Lynne Vidler Senior Project Engineer Solid Waste Operations Solid Waste Services

Date June 11 2020 Meeting Date June 19 2020

Subject Solid Waste Services Innovations Update

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoSolid Waste Services Innovations Updaterdquo

EXECUTIVE SUMMARY Metro Vancouver implemented a number of innovation projects in 2019 and early 2020 to improve solid waste system service reliability and resilience and reduce costs including

bull installation of an Encorp Return-It Express amp GO beverage container drop-off at the NorthShore Transfer Station in April 2020

bull an agreement with RecycleBC to provide funding for the collection of packaging and paper atthe Coquitlam Transfer Station

bull implementation of a paperless disposal ban surcharge programbull a partnership with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos

database of recycling options in the region into the Metro Vancouver website andbull installation of web cameras at the transfer stations and the Waste-to-Energy Facility so

customers can view current lineups

PURPOSE The purpose of this report is to provide an update on Metro Vancouverrsquos Solid Waste function innovation projects

BACKGROUND Metro Vancouver has been successful in implementing a range of innovations in the delivery of the solid waste function typically in partnership with other solid waste stakeholders On the suggestion of a Zero Waste Committee member a specific work plan item was included in 2020 to report on innovations in the solid waste function Updates on these innovations have been reported to the Zero Waste Committee previously and this report brings these updates together in a single report

SOLID WASTE SERVICES INNOVATIONS

Extended Producer Responsibility Programs Extended producer responsibility is a policy instrument that shifts costs and responsibility for end-of-life product management from residentsratepayerstaxpayers and local government to producers and consumers Extended producer responsibility programs are obligated by the Province to achieve collection targets for a wide range of recyclable products Metro Vancouver operates recycling depots at some of its transfer stations and is a collection partner for a number of extended producer responsibility programs

53

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 33: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

An Encorp Return-It Express amp GO beverage container drop-off was sited at the North Shore Transfer Station recycling depot in April 2020 and is collecting 150000 containers per month This innovative solution fills a gap and increases convenience for customers as beverage container drop-off options are limited on the North Shore Encorp pays Metro Vancouver an annual license fee and all costs associated with hosting the Return-It Express amp GO beverage container drop-off thereby reducing the cost of the recycling depot for the North Shore municipalities Metro Vancouver is exploring expanding the service to other transfer stations Metro Vancouver entered into an agreement with Recycle BC to provide funding for the collection of packaging and paper products at the Coquitlam Transfer Station An agreement has been in place since 2017 at the North Shore Transfer Station In late 2019 Recycle BC agreed to extend the contract to include the Coquitlam Transfer Station The new agreement reduces the cost of operation Coquitlam Transfer Station recycling depot by approximately $75000 per year reducing the cost of the recycling depot for the tri-cities municipalities Paperless Disposal Ban Surcharge Program (eSurcharge) Under the Metro Vancouver Disposal Ban Program customers are issued surcharges if garbage loads dropped off at Metro Vancouver or City of Vancouver disposal facilities contain readily recyclable materials or materials that pose operational risk Inspections to identify banned materials are conducted by a third party contractor The original program in place since 1997 used hand-written paper surcharge notices Photos were provided to haulers on request and took at least a week to be sent out The program was redesigned in 2019 to automatically email surcharge notices and photos taken at Metro Vancouver facilities to haulers which helps them provide timely thorough information on surcharges to their customers The eSurcharge program has streamlined the disposal ban inspection process and as a result inspectors can spend more time on the tipping floor conducting inspections and educating customers on the banned materials To Metro Vancouverrsquos knowledge the eSurcharge program is the first of its kind in North America Metro Vancouver Recycles Website Integration Metro Vancouver has partnered with the Recycling Council of British Columbia (RCBC) to integrate RCBCrsquos recycling database into the Metro Vancouver website The database provides information on recycling and reuse options for more than 1000 products and materials Prior to the integration Metro Vancouver maintained its own database of over 4000 recycling facility listings which was challenging to continually update to keep current and duplicated RCBCrsquos efforts The system went live on Metro Vancouverrsquos website at the end of May Metro Vancouver is working with RCBC to extend the opportunity to integrate RCBCrsquos database into municipal and regional district websites across the province Solid Waste Facility Queue Cameras Metro Vancouver has installed closed circuit television cameras to show line-ups at each of the five transfer stations and the Waste-to-Energy Facility and posted the images on the Metro Vancouver website Additional camera images showing the recycling depots at Coquitlam and North Shore Transfer Stations have been added as these sites have been particularly busy during the COVID-19 pandemic The web camera images are refreshed every two minutes and allow customers to check how busy each facility is prior to their visit While web cameras are common for ski resorts border and ferry lineups Metro Vancouver is one of the few jurisdictions in North America offering this service at solid waste facilities

Zero Waste Committee

Zero Waste Committee

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 34: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Solid Waste Services Innovations Update Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS A number of innovative projects were implemented in 20192020 Although the primary purpose of the projects was not to reduce costs where cost savings have been realized they have been incorporated into the proposed 2021 budget CONCLUSION Solid Waste Services continues to investigate opportunities for pursuing innovative solutions A number of projects were successfully implemented in 2019 and early 2020 39233964

Zero Waste Committee

Zero Waste Committee

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 35: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

54

38390315

To Zero Waste Committee

From Terry Fulton Project Engineer Solid Waste Services

Date June 10 2020 Meeting Date June 19 2020

Subject 2019 CommercialInstitutional Waste Composition Study

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 10 2020 titled ldquo2019 CommercialInstitutional Waste Composition Studyrdquo

EXECUTIVE SUMMARY Metro Vancouver monitors the composition of various components of the regionrsquos municipal solid waste stream on an annual basis The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial services industries

The results of the study are presented as a range of probable values to demonstrate the variability of the data The results indicate that the percentage of organics in business amp commercial service establishments has decreased since the Organics Disposal Ban was implemented in 2015 Single-use items in particular cups and takeout containers are highest in the food service amp accommodation sector

The 2019 CommercialInstitutional Waste Composition Study is publicly available on Metro Vancouverrsquos website and will help inform future programs and policies for the commercialinstitutional sector

PURPOSE The purpose of this report is to provide an updated estimate of waste composition in the commercialinstitutional sector

BACKGROUND To help monitor the progress of waste diversion initiatives over time and determine potential materials to target for future programs and policies Metro Vancouver carries out annual waste composition studies In 2019 the study focused on the commercialinstitutional sector The last waste composition study of this sector occurred in 2014 prior to the implementation of the Organics Disposal Ban The 2019 study provides an estimate of how waste composition has changed for representative business subsectors and provides baseline data on single-use items for each subsector

2019 COMMERCIALINSTITUTIONAL WASTE COMPOSITION STUDY RESULTS The 2019 CommercialInstitutional Waste Composition Study available as a Reference at the end of this report included sampling waste from 100 businesses around the region in the following subsectors retail trade food services amp accommodation manufacturing and business amp commercial

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 36: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 3

services Unlike a typical waste composition study in which samples are collected and sorted at disposal facilities samples were collected directly from participating businesses between November 2019 and January 2020 The total annual tonnage for each business subsector cannot be accurately estimated with available data therefore percent composition is used as the primary comparison metric in this report Rather than a single number for composition a percent range is provided for each material category As composition can vary widely between individual businesses the precision of the estimate is less than for other sectors such as single-family residential waste Metro Vancouver is intending to increase the frequency of composition analysis for the commercialinstitutional sector and expects more precision over time

Table 1 Waste Composition by Subsector 90 Confidence Interval1 Material Category

Retail Trade Food Services amp Accommodation

Manufacturing Business amp Commercial Services

Year 2014 2019 2014 2019 2014 2019 2014 2019

Paper 35-42 13-25 20ndash25 19-26 18-32 21-36 35-40 17-31

Plastic 22-31 14-27 11ndash14 15-20 14-22 16-26 14-17 15-25

Compostable Organics

17-25 18-40 53-62 46-57 35-55 13-39 33-40 6-12

Non-Compostable Organics

2-6 5-22 lt1 0-2 2-5 8-29 0-2 9-27

Metals 1-4 0-2 1-3 2-5 1-2 1-6 0-2 2-17 Glass 1-3 0-3 1-3 1-2 lt1 0-3 1-3 0-4 Building Material 0-4 4-24 0-1 0-1 0-3 0-10 0-3 5-20

Electronic Waste 0-2 lt1 lt1 lt1 lt1 lt1 lt1 0-2

Household Hazardous 0-2 lt1 lt1 lt1 0-6 lt1 lt1 0-3

Household Hygiene 0-2 0-1 0-2 lt1 lt1 lt1 lt1 0-2

Bulky Objects lt1 lt1 lt1 0-3 lt1 lt1 0-2 lt1 Fines lt1 0-2 lt1 lt1 0-5 0-1 0-5 0-2

1 A 90 Confidence Interval indicates that the true average is 90 likely to fall within the range indicated Organics The food service amp accommodation manufacturing and business amp commercial services subsectors showed a possible decrease in the relative composition of compostable organics since the last commercialinstitutional sector waste composition study in 2014 The Organics Disposal Ban took effect in January 2015 The largest statistically probable decrease in compostable organics was in the business amp commercial services subsector (33-40 in 2014 to 6-12 in 2019)

Zero Waste Committee

Zero Waste Committee

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 37: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

2019 CommercialInstitutional Waste Composition Study Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 3

Single-Use Items The 2019 CommercialInstitutional Waste Composition Study estimated the percentage of single-use items disposed by each subsector

Table 2 Per Employee Single-Use Item Disposal Percentage Single-Use Item Type

Retail Trade Food Service amp Accommodation

Manufacturing Business amp Commercial Services

Retail Bags 03-07 04-08 02-04 02-04 Cups 03-17 19-46 03-11 09-23

Takeout Containers

06-15 12-23 10-34 05-16

Utensils 0-05 01-04 01-02 01-02 Straws lt01 lt01 lt01 lt01 Total 16-29 40-77 19-48 19-44

The food service amp accommodation sector disposed of the highest proportion of single-use items (40-77) primarily cups and takeout containers All other sectors showed a similar range in single-use item composition (between 16 and 48) Many single-use items are not disposed of at the point of sale and instead end up in streetscape residential or office building waste Metro Vancouverrsquos 2018 Single-Use Item Waste Composition Study estimated the percentage of single-use items in the waste stream as a whole at 24 ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The waste composition monitoring program is ongoing and is included in the Solid Waste Services annual operating budget CONCLUSION The 2019 CommercialInstitutional Waste Composition Study focused on commercialinstitutional waste as represented by the retail trade food service amp accommodation manufacturing and business amp commercial industries The percentage of compostable organics in the waste stream has decreased in the business amp commercial services sector since the last commercialinstitutional waste composition study was completed in 2014 prior to the Organics Disposal Ban implementation The confidence intervals for the remaining subsectors indicate a possible decrease in the food amp accommodation and manufacturing subsectors Businesses in Metro Vancouver tend to generate a higher proportion of single-use items compared to the residential sector The highest percentage of single-use items were disposed of in the food service amp accommodation sector (40-77) All other business subsectors appeared to contain a similar or higher proportion of single-use items than is found in the overall waste stream (24) References Metro Vancouver 2019 CommercialInstitutional Waste Composition Study 38390315

Zero Waste Committee

Zero Waste Committee

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 38: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

38395570

To Zero Waste Committee From Brandon Ho Senior Project Engineer Solid Waste Operations Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject 2019 Disposal Ban Program Update RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquo2019 Disposal Ban Program Updaterdquo EXECUTIVE SUMMARY Garbage loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are observed in loads In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge process The new process has increased transparency and efficiency of the disposal ban program In 2019 a total of 202521 garbage loads were inspected (28 inspection rate) and 4294 surcharge notices were issued representing a surcharge rate of 21 An additional 16578 loads were found to contain banned materials but were not surcharged as inspectors were able to give customers the opportunity to safely remove the items and provide alternative recycling options Electronic waste corrugated cardboard and mattresses remain the top three banned materials identified in garbage loads Surcharge revenues totalled $463830 and program expenditures totalled $719394 PURPOSE The purpose of this report is to update the Zero Waste Committee on the 2019 results of the Metro Vancouver Disposal Ban Program BACKGROUND Disposal Ban Program results are reported annually as outlined in the Zero Waste Committee work plan The program is key in encouraging waste reduction in the region and also helps keep materials that pose operational risk and other hazards out of the waste stream 2019 DISPOSAL BAN PROGRAM RESULTS The Greater Vancouver Sewerage and Drainage District Tipping Fee and Solid Waste Disposal Regulation Bylaw No 306 2017 as amended (Tipping Fee Bylaw) specifies over 40 materials banned from disposal (Attachment 1) Loads received at Metro Vancouver and City of Vancouver solid waste facilities are visually inspected for banned materials and surcharges are applied if banned materials are present in quantities exceeding the thresholds defined in the Tipping Fee Bylaw Metro Vancouver reports annually on program results including inspection and surcharge rates surcharged materials and customer types

55

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 39: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 2 of 4

Paperless eSurcharge Program Results In July 2019 Metro Vancouver implemented a new paperless disposal ban inspection and surcharge program (eSurcharge) Inspectors use mobile tablets with integrated cameras that link to customer information in the weigh scale software to capture each inspection result Customersrsquo loads are recorded as inspected with no banned materials inspected with banned materials but reloaded or contained banned materials and surcharged The inspection results are recorded in the weigh scale software before the customer leaves the site Surcharge notices and photos are emailed directly to the customer as soon as the surcharge is issued Historically notices were hand-written and photos were only available by request several days after surcharges were issued Table 1 illustrates the differences in the inspection results before and after the eSurcharge implementation Table 1 Inspections Before and After eSurcharge Implementation

Time Period Garbage Loads

Loads Inspected

Inspection Rate

Re-Loads(1)

Surcharge Notices

Surcharge Rate(2)

2019 January - June

Before eSurcharge

364223 105622 29 9061 1878 18

2019 July - December After eSurcharge

365256 96899 27 7517 2416 25

1 Loads with banned materials but not disposed (no surcharge notice issued) 2 Surcharge rate equals the number of surcharge notices divided by the number of inspected loads

The eSurcharge program has streamlined the disposal ban inspection process by eliminating the use of paper surcharge notices As a result inspectors can spend more time on the tipping floor conducting inspections and educating customers about banned materials The overall inspection rate decreased slightly with the introduction of the new program as inspectors adjusted to the new technology Historically inspections without surcharges were only recorded as a stroke on a piece of paper An unanticipated benefit of the program has been that licence plates are matched with the scale system for every inspection resulting in discovery of both periodic errors inputting licence plates by scale attendants as well as outdated licence plate information on some account holders Digital license plate reading will be implemented as part of a scale software system replacement project Disposal Ban Program Results Table 2 provides a multi-year comparison of Disposal Ban Program results which shows consistent surcharge rate over the three-year period In 2019 202521 garbage loads were inspected (28 inspection rate) About 10 or 20872 inspected loads contained banned materials but where possible customers were given the opportunity to remove the banned material from the load Surcharge notices were issued to 4294 loads resulting in a surcharge rate of 21 The inspectorsrsquo interactions with customers helped prevent banned materials in 16578 loads from being disposed as inspectors provided alternative recycling options to customers

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 40: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 3 of 4

Table 2 Inspection Statistics for Metro Vancouver and City of Vancouver Solid Waste Facilities

Year Garbage Loads

Loads Inspected

Inspection Rate Re-Loads Surcharge

Notices Surcharge

Rate 2017 748994 220624 29 20549 4138 19 2018 741600 188135 25 13153 3554 19 2019 729479 202521 28 16578 4294 21

Results by Material Type Table 3 summarizes the distribution of banned materials among surcharged loads Over the last 3 years electronic waste (including vacuums microwaves audio systems televisions computers printers and other household electronics) has consistently made up the highest percentage of surcharge notices with 30 of all notices issued for electronics in 2019 up from 25 in 2018 Corrugated cardboard accounted for 24 of the surcharge notices in 2019 up from 19 in 2018 Mattresses gypsum and clean wood have all seen a decrease in surcharge notices issued in 2019 at 14 4 and 2 respectively Metro Vancouver expanded the residential used gypsum disposal program to all transfer stations at the end of 2018 including a supporting video and educational materials The new program likely contributed to the decrease in gypsum surcharges from 10 of all surcharges in 2018 to 4 in 2019 Other banned materials listed in Table 3 remained stable and individually accounted for 5 or less of total surcharge notices

Table 3 Summary of Materials Contained in Surcharged Loads at Metro Vancouver and City of Vancouver Solid Waste Facilities

Material 2017 2018 2019 Electronic Waste 28 25 30 Cardboard 16 19 24 Mattresses 17 16 14 Other Banned Materials 4 4 6 Large Objects 2 4 5 Food Waste 3 2 4 Gypsum 9 10 4 Tires 5 5 3 Paint (Includes empty containers) 5 3 3 Clean Wood 7 6 2 Green Waste 2 2 1 Expanded Polystyrene Packaging N

1 1

Oil (Includes containers and filters) 1 1 1 Recyclable Containers 05 1 1 Recyclable Paper 05 1 1

Results by Customer Type Table 4 summarizes the number of inspections and surcharge notices by customer type The surcharge rate for commercial loads is higher than other customer types due to the volumes types of materials and how they are collected Non-account and residential customers normally unload materials manually and are able to separate and recycle banned materials more easily while banned items in commercial loads cannot typically be reloaded into garbage trucks for safety and operational reasons

Zero Waste Committee

Zero Waste Committee

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 41: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

2019 Disposal Ban Program Update Zero Waste Committee Meeting Date June 19 2020

Page 4 of 4

Table 4 Summary of Surcharges by Customer Type for 2019 Customer Type Inspections Surcharge Notices Surcharge Rate Commercial 52957 3663 69 Municipal 8161 294 36 Cash Customers 141403 337 02 Totals 202521 4294 21

Dispute Resolution Customers may dispute a surcharge within 30 days of it being issued by completing a dispute form Metro Vancouver received 17 surcharge disputes in 2019 related to corrugated cardboard electronics mattress and clean wood Eleven surcharge notices were rescinded as summarized in Table 5 Table 5 Surcharge Dispute Summary

Year Surcharge Disputes Received Surcharge Notices Rescinded 2017 49 7 2018 17 9 2019 17 11

Hauler Surcharge Information The surcharge amount for each hauler with total surcharges exceeding $500 is shown in Attachment 2 (Metro Vancouver facilities only) The hauler surcharge rate is the number of surcharge notices divided by the estimated number of inspections for each hauler ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS In 2019 surcharge revenue was $463830 with $445667 from Metro Vancouver solid waste facilities and $18163 from City of Vancouver solid waste facilities The total program expenditures in 2019 were $719394 CONCLUSION The Disposal Ban Program helps keep readily recyclable materials as well as materials that pose operational risk and other hazards out of the landfill Waste-to-Energy Facility and transfer stations The Disposal Ban Program is an important tool to encourage waste reduction and diversion Attachments 1 2019 Banned Materials 2 2019 Solid Waste Surcharge Information at Metro Vancouver Facilities

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 42: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

ATTACHMENT 1 2019 Banned Materials

Banned Hazardous and Operational Materials ($65 surcharge on any single item plus the costs of remediation and clean-up)

bull Agricultural Waste bull Hazardous Waste

bull Automobile Parts bull Inert Fill Materialsbull Barrels or Drums (205 L or greater) bull Liquids or Sludgebull Creosote Treated Wood bull Mattressesbull Dead Animals bull Oversize Objectsbull Dusty or Odourous bull Personal Hygiene Products over 10 of the loadbull Excrement bull Propane Tanksbull Flammable Materials bull Toxic Plantsbull Gypsum bull Wire Hosing Rope or Cable longer than 1 m

Banned Recyclable Materials (50 surcharge on Items above the threshold)

5 threshold on any combination of the following bull Beverage containersbull Other recyclable plastic glass metal and composite material containersbull Corrugated cardboardbull Recyclable paperbull Green wastebull Clean Wood

25 threshold on food waste

Banned Recyclable Materials (100 surcharge on Items above the threshold)

20 threshold on expanded polystyrene packaging

Banned Product Stewardship Materials ($65 surcharge on any single item)

bull Antifreeze and Containers bull Paint and Paint Containers

bull Electronics and Electrical Products bull Pesticides

bull Gasoline bull Pharmaceutical Products and Medications

bull Lead-Acid Batteries bull Solvents and Flammable Liquids

bull Lubricating Oil and Containers bull Tires

bull Oil Oil Filters Oil Containers

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 43: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

ATTACHMENT 2

2019 Solid Waste Surcharge Information

Metro Vancouver Facilities Hauler (MV facilities) Surcharge Amount Hauler Surcharge Rate

Canada Minibins Ltd $ 5290 5 Cascades Recovery Plus

$ 3680 6 City of Burnaby $ 16423 13 City of Coquitlam $ 1755 6 City of New Westminster $ 780 5 City of Port Coquitlam $ 1040 6 City of Surrey $ 4921 4 District of North Vancouver $ 2543 4 Erics Disposal Inc $ 561 12 Fleetwood Waste Systems Ltd $ 1076 22 Fraser Health Authority $ 920 3 GFL Environmental $ 24805 10 Halton Recycling Ltd $ 11646 6 Maple Leaf Disposal Ltd $ 9105 6 Metro Disposal $ 2179 3 Mini-Load Disposal $ 1730 7 North Star Waste Management $ 1038 20 NSD Disposal Ltd $ 3983 9 Providence Health Care $ 615 2 Provincial Health Services Authority $ 715 3 Revolution Resource Recovery Inc $ 32500 8 RJ Disposal Ltd $ 1008 8 Smithrite Disposal Ltd $ 82508 10 Super Save Disposal Inc $ 41356 8 Total Site Services $ 1637 22 Tymac Launch Service Ltd $ 1623 10 Urban Impact Recycling Ltd $ 2021 2 Vancouver Coastal Health $ 7910 17 Waste Connections of Canada $ 60154 13 Waste Control Services Inc $ 16857 7 Waste Management of Canada Corporation $ 68560 12 Wescan Disposal $ 2058 7 Yellow Fence Rentals Inc $ 4485 27

Does not include haulers with surcharge amounts less than $500 Mattress fees associated with the mattress disposal ban are not included in this amount these fees will be included in the surcharge amount for next yearrsquos report Hauler surcharge rate is equal to the number of surcharges divided by the estimated number of inspections for each hauler The estimated inspection rate is assumed to be equal to the overall inspection rate for that category of customer With the implementation of the e-surcharge program inspection rates for individual customers will be included in the 2020 report

2019 Solid Waste Surcharge Summary Surcharge Amount

Metro Vancouver Facilities ($ 445667) - Commercial $ 398252 - Municipal $ 28510 - Cash Customers $ 18905

City of Vancouver Facilities $ 18163 Total $ 463830

Zero Waste Committee

Zero Waste Committee

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 44: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

56

To Zero Waste Committee

From Ray Robb Division Manager Environmental Regulation and Enforcement Parks and Environment

Date May 28 2020 Meeting Date June 19 2020

Subject Board Appointment of Solid Waste Bylaw Enforcement Officer

RECOMMENDATION That the GVSampDD Board a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and

Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Actappoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Ana Nic Lochlainn for the purpose of serving summons underSection 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage andDrainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

EXECUTIVE SUMMARY A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend that the GVSampDD Board appoint staff accordingly

PURPOSE To appoint a Metro Vancouver employee as GVSampDD Board-designated officer

BACKGROUND Employment status and job function changes for Metro Vancouver environmental regulatory staff have resulted in a need to update staff appointments to ensure appropriate authority to advance solid waste management goals A vacancy was filled by a successful candidate occupying a temporary position

The Environmental Management Act and Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 grants authority to Board-designated officers for bylaw compliance promotion purposes Metro Vancouverrsquos Solid Waste Regulatory Program supports the goals of the Integrated Solid Waste amp Resource Management Plan by regulating the management of municipal solid waste and recyclable material at privately operated facilities

Officers may enter property inspect works and obtain records and other information to promote compliance with the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

Zero Waste Committee

Zero Waste Committee

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 45: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Board Appointments and Rescindments of Bylaw Enforcement Officers Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

The Offence Act allows regional districts to appoint bylaw enforcement officers for the purpose of serving summons for bylaw violations Officers if appointed for that purpose may serve a summons in respect of alleged offences under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 ALTERNATIVES 1 That the GVSampDD Board

a) pursuant to the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 and the Environmental Management Act appoint Metro Vancouver employee Ana Nic Lochlainn as an officer and

b) pursuant to the Offence Act appoint Metro Vancouver employee Ana Nic Lochlainn for the purpose of serving summons under section 28 of the Offence Act for alleged violations under the Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996

2 That the GVSampDD Board receive for information the report dated May 28 2020 titled ldquoBoard Appointment of Solid Waste Bylaw Enforcement Officerrdquo and provide alternative direction to staff

FINANCIAL IMPLICATIONS There are no financial implications for expenditures as the GVSampDD appointment is already on staff CONCLUSION A recent change in staff has resulted in a need to update staff appointments as GVSampDD Board-designated officers under Greater Vancouver Sewerage and Drainage District Municipal Solid Waste and Recyclable Material Regulatory Bylaw No 181 1996 the Environmental Management Act and the Offence Act Staff recommend Alternative 1 38987197

Zero Waste Committee

Zero Waste Committee

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 46: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

39306268

To Zero Waste Committee

From Larina Lopez Division Manager Corporate Communications External Relations Alison Schatz Communications Specialist External Relations

Date June 5 2020 Meeting Date June 19 2020

Subject Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign

RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 5 2020 titled ldquoUpdate on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaignrdquo

EXECUTIVE SUMMARY Food waste is an urgent but solvable global challenge One third of all food produced globally is wasted Love Food Hate Waste Canada an initiative of the National Zero Waste Council engages 10 partners across the country including two provincial agencies six local governments (including Metro Vancouver) and two major grocery chains (Walmart and Sobeys) The combination of national grocers partnered with local and provincial governments provides a unique opportunity to amplify the issue of food waste with common messaging to inspire and empower people to make food go further and waste less A founding partner Metro Vancouver realizes several benefits including campaign creatives and messaging access to influencers and celebrity chefs and national media buys To date results of the national campaign include over 7 million impressions and over 281000 website pageviews Metro Vancouver amplifies the campaign regionally through outreach events and a targeted media buy

PURPOSE To update the Committee on Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign

BACKGROUND Metro Vancouver launched a regional Love Food Hate Waste campaign in May 2015 The objective was to prevent avoidable household food waste The campaign was licensed from Waste and Resources Action Programme UK

In July 2018 building on the success of the Metro Vancouver campaign the National Zero Waste Council (NZWC) launched a national campaign Love Food Hate Waste Canada (LFHW Reference 1) The NZWC a leadership initiative of Metro Vancouver bringing together government businesses and non-government organizations to advance waste prevention in Canada and the transition to a circular economy holds the Canadian license and manages LFHW as a self-sustaining campaign available in English and French Partnership fees cover the national campaign expenses and all partners commit additional resources for local activation Metro Vancouver is a founding partner in the national campaign

57

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 47: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 4

The LFHW campaign aligns with Metro Vancouverrsquos ldquoFood Scraps Arenrsquot Garbagerdquo campaign which has the related but distinct objective of diverting food waste to the green bin (in support of the Organics Disposal Ban) This report provides an update on the past year of Metro Vancouverrsquos engagement with the Love Food Hate Waste Canada behaviour change campaign as identified in the 2020 Zero Waste Committee Work Plan LOVE FOOD HATE WASTE CANADA (LFHW) There are now 10 campaign partners in LHFW Canada the cities of Toronto Vancouver and Victoria Capital Regional District Metro Vancouver Guelph-Wellington RECYC-QUEacuteBEC Province of British Columbia and grocery retailers Sobeys and Walmart LFHW Canada is delivered through a unique cross-sector collaborative model which means that activities by regional partners help expand the reach of the campaign and similarly national marketing and media serve to bolster regional efforts Campaign Partner Benefits Metro Vancouver realizes several benefits from being a LFHW Canada campaign partner The NZWC provides end-to-end campaign development and implementation including strategic planning creative platform development production of assets liaising with influencers social media management media planning and buying and performance reporting The Metro Vancouver region is included in the national media for LFHW Canada campaigns The NZWC also facilitates quarterly partnersrsquo meetings during which time is allocated for information and best practices sharing between partners Spring 2019 and Fall 2019 National Campaigns There were two national LFHW Canada campaign flights over the past year In late spring 2019 a media tour featuring Bob Blumer a chef well-known to Canadians as the host of Food Networks The Surreal Gourmet showcased creative and easy to implement food saving tips in both Vancouver and Toronto as well as high-profile national TV and radio segments in both cities (Attachment 1) His creativity in the kitchen coupled with his commitment to reducing food waste is featured in videos on the LFHW website In fall 2019 the focus was food waste facts generated from initial research on the types of food households in Canada tend to waste like potatoes apples bread Using iconic Canadian images the focus on specific foods proved to be one of the most motivating messages for taking action in reducing food waste (Attachment 2) National Campaign Results Overall consumers have responded most to the content that educates on the food waste statistics and that provides tips and tools to reduce their waste The unique combination of national grocers partnered with local and provincial governments continues to amplify and expand the campaign with consumers embracing the grass roots approach inspiring and empowering people to make their food go further and waste less

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 48: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 4

Performance highlights from the past year of the national campaign include bull Over 3 million impressions delivered via both national and local media including Global News

CBC Radio CTV News Breakfast Television and The Marilyn Dennis Show bull Over 42 million impressions on social media between May 2019 and May 2020 bull 281044 website pageviews with high engagement (149 average time on site)

REGIONAL ACTIVATION AND RESULTS Metro Vancouver also activates the campaign regionally through outreach events and a targeted media buy Metro Vancouver ran a regional campaign in spring summer 2019 that included digital media and in-person outreach In 2019 the LFHW outreach team was at 13 event days throughout the region including farmersrsquo markets community events (like Port Moody Car Free Day and the Maple Ridge Pitt Meadows Country Fest) and the PNE (Attachment 3) They had over 3000 direct conversations with residents Digital media included e-blasts Google search YouTube Spotify banner ads and native content in the Georgia Straight (The YouTube video ads which featured both Bob Blumer recipe videos and existing tips videos received 227000 views) In total over 1000000 impressions were received Several Metro Vancouver members use the campaign materials in their own communities and the City of Vancouver is also a partner in the national Love Food Hate Waste Canada campaign PLANS FOR 2020 2021 National Campaign 2020 2021 will see the launch of a new creative platform called ldquoRediscover the Value of Foodrdquo (Attachment 4) The platform harkens back to an earlier time and leverages the insights that many people learn to avoid wasting food through tips taught by family neighbours and friends and that food has value in connecting us all Two national media buys are plannedndash one in early summer and one again in the fall The national campaign also includes four influencers to reach new wider audiences The influencers create content that aligns with food waste prevention messaging and share it with their followers They include Bob Blumer (one of Canadarsquos most beloved chefs) Christine Tizzard (focusing on the philosophy that food should be used from root to tip) Jennifer Pallian (better known as Foodess) and Hubert Comier (an active leader and member of the food waste community) The national campaign approach has been adjusted in response to COVID-19 As it turns out food waste prevention messaging is even more relevant for people who are taking shelter in their homes during the COVID-19 pandemic It is a time when many families and individuals are focusing on cooking at home using food already on hand and making limited visits to the supermarkets To further act as a resource to Canadians during COVID-19 LFHW Canada in step with the global network introduced the ldquoWersquore Here to Helprdquo platform The focus is to point Canadians to useful resources that will make their time at home in the kitchen less stressful less wasteful and more enjoyable It is featured prominently on the website and content is shared via social media (Attachment 5)

Zero Waste Committee

Zero Waste Committee

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 49: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign Zero Waste Committee Regular Meeting Date June 19 2020

Page 4 of 4

The NZWC will be undergoing a strategic planning process involving campaign partners in summer 2020 Metro Vancouver Like the NZWC Metro Vancouver has adapted its campaign plans in light of COVID-19 Metro Vancouver has leveraged the LFHW ldquoWersquore Here to Helprdquo social media posts sharing or retweeting them on Facebook Instagram and Twitter While the regional media buy was originally slated to launch in spring 2020 there are now two campaign flights planned this year late summer and fall These will dovetail with and amplify the national campaign in this region The tactics include digital media (YouTube Facebook Instagram banner ads) bus sides television PSAs and grocery store ad bars Metro Vancouverrsquos regional campaign will leverage the ldquoRediscoverrdquo platform and materials provided by the NZWC Metro Vancouver also plans to participate in coordinated media and engagement with all campaign partners across the country on key dates including Waste Reduction Week (October 19-25) and the Zero Waste Conference (November 13) ALTERNATIVES This is an information report No alternatives are presented FINANCIAL IMPLICATIONS The 2020 budget for Metro Vancouverrsquos participation in the Love Food Hate Waste Canada campaign is $82000 supported under the Zero Waste Communications Program of the 2020 General Government budget and managed by the External Relations department CONCLUSION The Love Food Hate Waste Canada campaign continues to grow in terms of partners and influence Metro Vancouverrsquos three-year experience with the regional Love Food Hate Waste campaign and with behaviour change campaigns has been an invaluable contribution to the national campaign Likewise Metro Vancouver benefits from being one of 10 partners in the national campaign Metro Vancouver will continue to leverage and amplify the Love Food Hate Waste Canada campaign in this region including the upcoming ldquoRediscover the Value of Foodrdquo promotion Attachments 1 Spring 2019 National Campaign 2 Fall 2019 National Campaign - Sample Creative 3 Activation of Love Food Hate Waste Canada in Metro Vancouver 4 ldquoRediscover the Value of Foodrdquo Creative Platform 5 ldquoWersquore Here to Helprdquo Sample Social Media Content Reference Love Food Hate Waste Canada Website 39306268

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 50: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

ATTACHMENT 1

Spring 2019 National Campaign

Media Tour featuring Bob Blumer Outreach in Vancouver at Riley Park Farmers Market

Instagram Post by Vancouver Farmers Market featuring Bob Blumer

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 51: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

ATTACHMENT 2

Fall 2019 National Campaign ndashSample Creative

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 52: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

ATTACHMENT 3

Activation of Love Food Hate Waste Canada in Metro Vancouver

In-person outreach at the PNE

YouTube Video Ad Preview (Bob Blumer Recipe Video)

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 53: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

ATTACHMENT 4

ldquoRediscover the Value of Foodrdquo Creative Platform

Website Material

Rediscover Theme amp Signature Video Page Community Tips Board New Recipes including search function Influencers and Ambassadors Page Partner Tips

Sample Creative (Low Resolution) Graphic Approach

Zero Waste Committee

Zero Waste Committee

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 54: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Posters

Grocery Ad Bar and Bus Sides

Zero Waste Committee

Zero Waste Committee

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 55: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

ATTACHMENT 5

ldquoWersquore Here to Helprdquo Sample Social Media Content Sample Organic Posts

Sample Paid Posts

Zero Waste Committee

Zero Waste Committee

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 56: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

To Zero Waste Committee From Paul Henderson General Manager Solid Waste Services Date June 11 2020 Meeting Date June 19 2020 Subject Managerrsquos Report RECOMMENDATION That the Zero Waste Committee receive for information the report dated June 11 2020 titled ldquoManagerrsquos Reportrdquo Construction Status Coquitlam Transfer Station Replacement Construction of the replacement Coquitlam Transfer Station is well underway Two thirds of the underground piping is now complete including the majority of landfill gas storm and sanitary drainage and most recently fire and domestic water Crews have completed 85 of retaining wall installation Completion of the walls and underground piping will allow final grading to proceed in preparation for asphalt placement scheduled for end of summer The steel recycling canopy structure was recently erected giving the site some visual appeal with its green and blue color scheme In May 2600 cubic metres or 260 truckloads of concrete was poured to form the transfer buildingrsquos tipping floor Installation of the transfer station building is now underway The new facility is expected to begin operations in spring 2021 Commercial Organics Market Sounding To identify opportunities to increase organics recycling in the multi-family and commercial sectors in July 2019 the Board directed staff to develop a business case for the provision of commercial organics transfer services at Metro Vancouver transfer stations and report back on options As a first step Metro Vancouver engaged a consultant to conduct a commercial organics market sounding study in spring 2020 Organics processors haulers and generators were surveyed and results were compiled confidentially to provide an industry perspective Haulers were generally supportive of Metro Vancouver accepting commercial source separated organics at regional transfer stations and noted that drop-off locations in areas without a processor such as the North Shore would improve their operational efficiency Processors were less supportive and noted that Metro Vancouver involvement could negatively impact their businesses Processors also highlighted the need for Metro Vancouver to maintain a fair and balanced business environment among processors Generators were more ambivalent about Metro Vancouverrsquos involvement For the majority of generators collection is contracted out to a third party and most respondents felt that their current contracts are reliable and convenient A copy of the report is available at metrovancouverorg by searching lsquoCommercial Organics Market Sounding Studyrsquo Technical analysis continues on options for commercial organics service and findings of the market sounding study Metro Vancouver will engage industry on the findings of the market sounding and a range of options for the provision of commercial organics transfer services by Metro Vancouver before reporting back to the Board later this year

58

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 57: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 2 of 2

Plastic Bag and ElectronicElectrical Device Recycling Communications in Metro Vancouver At the May 15 2020 Zero Waste Committee meeting staff was asked about recycling of plastic bags in the region particularly given the impacts of the COVID-19 pandemic on use of reusable bags Plastic bags including shopping bags bread bags and flexible plastic packaging are part of the Recycle BC extended producer responsibility program for packaging and paper products The Recycle BC program collects paper and plastic bags as well as other types of packaging containers throughout the province Recycle BC is also responsible for communications with residents on recycling options and locations for items such as plastic bags and other flexible plastic packaging Metro Vancouver is working with Recycle BC to reinforce the message to recycle bags and keep them out of the garbage As a result of the COVID-19 pandemic some return to retail options for recycling electronics and electrical devices have been temporarily suspended within the Lower Mainland There is a concern that with potentially fewer options for recycling these products and with residents reducing trips from home more electronics and electrical devices could be disposed in the garbage In addition to losing the opportunity to recycle these products if they are inappropriately disposed of electronics and electrical devices are potentially hazardous in the solid waste system To help encourage residents to recycle electrical and electronic devices or to store them inside the home until the effects of the pandemic subside Metro Vancouver is updating messaging emphasizing the importance of recycling electronics and reaching out to extended producer responsibility programs to collaborate on encouraging recycling of these products Food Waste Packaging and Greenhouse Gases Research A new research report examines how and when packaging can prevent food spoilage and waste to significantly reduce greenhouse gas emissions The report ldquoLess Food Loss and Waste Less Packaging Wasterdquo was commissioned by the National Zero Waste Council in partnership with RECYC-QUEacuteBEC Eacuteco Entreprises Queacutebec and PAC Packaging Consortium ndash with funding provided by Vancity RECYC-QUEacuteBEC and Eacuteco Entreprises Queacutebec It was prepared by Value Chain Management International a global consulting firm specializing in the agriculture and food industries The study concludes that (a) food loss and waste is a larger greenhouse gas contributor than packaging and (b) addressing unnecessary packaging and improving the design and recycling of necessary food packaging can go hand in hand with reducing food waste and greenhouse gas emissions The study suggests specific actions for governments industry and consumers to achieve these goals httpwwwnzwccaDocumentsFLWpackagingSUMMARYPDF Waste-to-Energy Facility Operational Certificate Amendment The Zero Waste Committee was advised at its November 15 2019 meeting that Metro Vancouver had applied to the British Columbia Ministry of Environment and Climate Change Strategy to amend the Operational Certificate for the Waste-to-Energy Facility An update was also provided by email to the Zero Waste Committee on April 9 2020 and in the Managerrsquos Report in the April 15 2020 Finance and Intergovernment Committee agenda The proposed amendment to the Operational Certificate defers the reduction in discharge limits for sulphur dioxide and hydrogen chloride from December 31 2022 to March 3 2025 and clarifies the criteria for defining start-up and shut-down periods for the purpose of emission reporting The Ministry of Environment and Climate Change Strategy provided Metro Vancouver with a draft amended Operational Certificate for public comment On June 4 2020 an email notice providing

Zero Waste Committee

Zero Waste Committee

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 58: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Managerrsquos Report Zero Waste Committee Regular Meeting Date June 19 2020

Page 3 of 2

information and instructions on how to submit feedback was sent to a database of waste hauling industry contacts boards of trade and chambers of commerce environmental NGOs member municipalities adjacent regional districts and those who have subscribed to receive updates on all Metro Vancouver solid waste projects Letters have also been sent to properties near the Waste-to-Energy Facility and a notice will be posted in the Vancouver Sun and The Province notifying the public of the opportunity to provide feedback until August 7 2020 Letters will be sent via email to First Nations in BC with interests in the region inviting feedback to be submitted within a 45 working day comment period The draft amended Operational Certificate is available on the Metro Vancouver website by searching lsquoWTEF Operational Certificate Amendmentrsquo 2020 Zero Waste Committee Work Plan The attachment to this report sets out the Committeersquos work plan for 2020 The status of work program elements is indicated as pending in progress or complete The listing is updated as needed to include new issues that arise items requested by the Committee and changes in the schedule Attachment Zero Waste Committee 2020 Work Plan

Zero Waste Committee

Zero Waste Committee

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 59: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Zero Waste Committee 2020 Work Plan

Report Date June 11 2020 Priorities

1st Quarter Status Surrey Recycling and Waste Drop-Off Facility ndash Construction Contract Complete National Zero Waste Council Complete 2019 Zero Waste Conference Results Complete 2019 Create Memories Not Garbage Campaign Results Complete 2020 Textiles Campaign Update Complete Solid Waste System Customer Communication Processes Complete Automobile Recycling Complete Provincial Single-Use Item Update Complete Regional Biosolids Management Program Overview Complete Long-Term Financial Plan Pending 2nd Quarter 2019 CommercialInstitutional Waste Composition Monitoring Program In progress Solid Waste Management Plan ndash Consultation and Engagement In progress 2019 Disposal Ban Inspection Program In progress Waste-to-Energy Facility - Bottom Ash Beneficial Use Procurement Pending Waste-to-Energy Facility ndash Biosolids Management Business Case and Conceptual Design

Pending

Metro Vancouvers K-12 School Education Programs and Activities Pending Love Food Hate Waste Canada In progress 2019 Food Scraps Campaign Results Complete 2019 Waste-to-Energy Facility Financial Summary Pending 2019 Waste-to-Energy Facility Environmental Performance Summary Pending Solid Waste Innovation Initiatives In progress 3rd Quarter Alternative Fuel and Material Recovery Centre Business Case Pending Solid Waste Management Plan Pending Asset Management Pending Waste-to-Energy Facility - District Energy Business Case Pending Commercial Organics Pending 2020 Zero Waste Conference Pending Extended Producer Responsibility Pending 2020 Textiles Campaign Results Pending Coquitlam Transfer Station Replacement Pending 4th Quarter 2021 Tipping Fee Bylaw Revisions Pending 2021-2025 Financial Plan ndash Solid Waste Services Pending 2019 Solid Waste and Recycling Annual Report Pending 2019 Regional Solid Waste System Summary Pending 2020 Abandoned Waste Campaign Results Pending Contingency Disposal Contract Pending 2020 Create Memories Not Garbage Pending

ATTACHMENT

Zero Waste Committee

Zero Waste Committee

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 60: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Township ofLangley

OFFICE OF THE MAYOR JACK FROESE

May 14 2020

Al Bof loReclaim Plastics6120 Trapp AveBurnaby BC V3N 2V4

Dear Mregrave fLRe Certificate of Environmental Achievement

On behalf of the Metro Vancouver Zero Waste Committee and as its Chair I would like to extendmy sincere thanks and gratitude for presenting us with the Certificate of EnvironmentalAchievement for 2019

The work that is being done by Reclaim Plastics is admirable and your dedication to the industryand the environment is genuinely appreciated We greatly value your companyrsquos initiatives andapplaud your innovative strategies for reducing the environmental impact of plastic waste

Reaching the benchmark of recycling over 600000 pounds of plastic automotive bumpers andkeeping them out of the landfill and incinerator is a wonderful achievement We look forward toseeing the growth and progression that you experience in the future as your company continuesto expand its operations and capacity

Once again thank you for this recognition from your company we are honoured to receive thisacknowledgement

Yours truI

Ja Fr eseMA

copies to Paul Henderson General Manager Solid Waste Services Metro Vancouver

Fst 1873L -

File No 0220-01

20338 -65 Avenue Langley British Columbia Canada V2Y 3J1 6045336000 tolca

61

Zero Waste Committee

Zero Waste Committee

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 61: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

Reference 357324

May 21 2020

Sav Dhaliwal Chair Metro Vancouver Board 4730 Kingsway Burnaby BC V5H 0C6 Sent via email chairmetrovancouverorg

Jack Froese Chair Metro Vancouver Zero Waste Committee 4730 Kingsway Burnaby BC V5H 0C6 Sent via email jfroesetolca

Dear Chair Dhaliwal and Director Froese

Thank you for your letter of April 21 2020 regarding an Extended Producer Responsibility (EPR) program for mattresses Metro Vancouverrsquos continued engagement in EPR is vital to the programsrsquo success and your comments regarding mattresses will be strongly considered as we move forward with EPR in BC

My ministry has heard that both stakeholders and the public want more EPR programs Based on the ministryrsquos recent 2019 review of potential products for inclusion under EPR programs (which included a product and services gap analysis to identify opportunities for EPR expansion) the ministry is finalizing a priority listing of productscategories to be addressed going forward Once this exercise is complete we will begin development of an outreach strategy on proposed priorities

We appreciate the concerns you have raised regarding mattresses and recognize that illegal dumping and the costs associated with the proper management of mattresses are a significant challenge for many local governments I expect the issue of mattresses will be raised when we engage on proposed EPR priorities and I know that mattress recycling has been rising up the list of internal ministry priorities

Metro Vancouver of course stands as a key stakeholder in EPR program development and delivery The supporting information provided as part of our 2019 review as well as your recent letter are both timely and valuable to the ministry Through the close working relationships in place with staff you will be notified when we launch our outreach and consultations

hellip2

62

Zero Waste Committee

Zero Waste Committee

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21
Page 62: METRO VANCOUVER REGIONAL DISTRICT ZERO WASTE … · 6/19/2020  · 5.3 2019 and 2020 Food Scraps Recycling Campaign Results . Report dated May 6, 2020 from Larina Lopez, Division

- 2 -

Ministry of Environment and Climate Change Strategy

Office of the Minister

Mailing Address Parliament Buildings Victoria BC V8V 1X4

Telephone 250 387-1187 Facsimile 250 387-1356 Website wwwgovbccaenv

In the meantime thank you again for taking the time to write on this important issue Sincerely George Heyman Minister cc Maureen Trainor Executive Assistant Metro Vancouver Regional District

Zero Waste Committee

Zero Waste Committee

  • Zero Waste Committee Agenda June 19 2020
  • R E V I S E D A G E N D A
  • M I N U T E S
  • 21 May 15 2020
  • D E L E G A T I O N S
  • 31 Stuart Lilley FounderCVO ReFeed Canada
  • R E P O R T S
  • 51 2019 Integrated Solid Waste amp Resource Management Plan Biennial Report
    • Attachment
      • 52 Solid Waste Management Plan Independent Consultation and Engagement Panel Terms of Reference
        • Attachment
          • 53 Solid Waste Services Innovations Update
          • 54 2019 CommercialInstitutional Waste Composition Study
          • 55 2019 Disposal Ban Program Update
            • Attachment 1
            • Attachment 2
              • 56 Board Appointment of Bylaw Enforcement Officer
              • 57 Update on Metro Vancouverrsquos Engagement with the Love Food Hate Waste Canada Campaign
                • Attachment 1
                • Attachment 2
                • Attachment 3
                • Attachment 4
                • Attachment 5
                  • 58 Managers Report
                    • Attachment
                      • I N F O R M A T I O N I T E M S
                      • 61 Certificate of Environmental Achievement - 2020 May 14
                      • 62 Extended Producer Responsibility Program for Mattresses - 2020 May 21