METRO Information
METRO Information
• Entire route = 65 minutes• Christown to downtown Phx = 25 min.• Downtown Phx to airport shuttle = 20 min.• Downtown Phx to Mill Ave District = 25 min.• Mill Ave District to Mesa = 20 min.• Mesa to downtown Phx = 45 min.
Travels at posted speed limits
Approximate Travel Times
Stations
28 stations, most in the center of the street.
Stations have shade, drinking fountains, benches, art, plants
Riders may ONLY enter or exit the train at the stations.
Safety
• Light rail is quiet! Listen for horn and watch for flashing headlights. • Look both ways before crossing. • Never stop, park, or stand on the tracks. • Obey traffic signals. A red arrow means “do not turn.” • Jaywalking is illegal and unsafe. Cross only at crosswalks and obey the
crosswalk signals.
Safety
• Never try to beat a train through the intersection.
• Treat METRO high-voltage power lines with the same respect as utility company lines.
• When crossing the tracks on a bicycle, cross at an angle to avoid falling or tire damage.
• Skateboarding, rollerblading and riding bikes in the guideway or on the platforms is unsafe and is not permitted.
Security
Cameras at stations, Park & Ride lots, inside and outside vehicle Emergency call boxes Security lighting Crime prevention through
environmental design Police patrols and Fare
Inspectors on some trains
8 Park and Ride Lots
19th Avenue and Montebello – 794 spaces 19th Avenue and Camelback – 410 spaces Central Avenue and Camelback – 135
spaces 38th Street and Washington – 189 spaces Apache and Dorsey – 190 spaces Apache and McClintock – 300 spaces Apache and Loop 101 – 693 spaces Main Street and Sycamore – 802 spaces
No charge for use.
No overnight parking!
Hours and Frequency
• First full trip begins at end stations
Weekdays: 4:40 a.m. Weekends: 5 a.m.
• 6:00 am – 7:00 pm - Trains run: Weekdays - every 10 minutes
Saturdays - every 15 minutes
Sundays - every 20 minutes
• Before 6:00 a.m. & after 7:00 p.m. trains run every 20 minutes
• Last full trip begins 11 pm, ends at midnight. Friday and Saturday night: Last full trip leaves end stations at 2:00 a.m., reaching opposite end at 3:00 a.m.
METRO Station Art
Reflects the neighborhood in which it’s locatedHelps you remember your station1% investment in a “liveable” community
METRO Can Handle Crowds
600 people can board a three-car train in 30 seconds “Comfort capacity” = 175 people per car – Maximum capacity is 226
10-15% of venue attendees are expected to ride METRO
Event Stations
3rd Street & Jefferson / 3rd Street & Washington – serves Chase Field, US Airways Center, Convention Center
Mill Ave & Third Street – serves Mill Ave District & Tempe Beach Park
Veterans Way & College – serves Sun Devil Stadium, Wells Fargo Arena, ASU
Vehicle Features Air conditioned Large windows Four bike racks per car Eight interior cameras, “panic
button” activates audio w/ driver
Accessibility
“No step” access –wheelchairs, strollers, laptops & luggage roll right on
No wheelchair securements needed
Ramps and textured strips More info available
Rail & Bus Connect
METRO and bus together create a coordinated transit system
Transit passes are good for rail and bus
METRO LINK connects light rail to east Mesa/ Superstition Springs
Trip PlannerValleyMetro.org
Sky Harbor Connection
Exit METRO at the 44th St. & Washington station
Cross the street to free Airport Shuttle on the SW corner
Shuttle runs every 10 minutes in a loop to all terminals
Automated train East Economy & Terminal 4
2013 West Economy & Terminal 3
2020
How to Ride
Honor System – No Turnstile!
• We are a “proof of payment” system.
• There is no turnstile on the platform, and no farebox on the train.
• Allows faster loading – up to 200 people in 30 seconds.
• Must activate fare before boarding.
• Only passengers with activated fares allowed on the platform.
Where am I?
Signs at stations Map on station
Which Train?
Signs at stations & on train Announcements at stations
and on train English and Spanish
19th Ave & Montebello – WBSycamore & Main - EB
Only two directions!
How Much is My Fare?
Full Fare Cost
1 ride $1.75
All day* $3.50
3-day pass
$10.50
7-day pass
$17.50
31-day pass
$55
REDUCED FARES- Youths ages 6-18- Senior 65 and up- Disabled
*All day pass bought on the bus is$5.25Fares shown are good for METRO and local bus Upgrade to express or RAPID bus by paying the difference in cash when boarding the bus
Where to Buy Passes
Vending machines at light rail stations and transit centers On the bus Libraries, Fry’s, Safeway, Food City Order from the Web site Full listing online at ValleyMetro.org
Choose “Activate” when you buy, OR Insert pass into validator slot on vending machine Dip your pass in the bus farebox Tap your Platinum Pass on target 1-ride fare is automatically activated for rail.
Keep your receipt as proof of payment. Buy a bus 1-ride fare on the bus.
Activate Your Pass
Fare Vending Machine
Screen
Selection buttons
Validator
Credit Card reader
Receipt and change
Platinum Pass / Smart Card target
Instructions in ...EnglishSpanishBrailleVoice
Fare Vending Machine Screens
FULL FARE
REDUCED FARE
Press button below screen to select category.
Selection
Oprima el botón <*> para español
RAIL & BUS PASSES
BACKEXPRESS/RAPID FARE
ONE-RIDE PASS
1-DAYPASS
Press button belowscreen to select fare type.
Selection
FULL FARE SELECTED
Oprima el botón <*> para español
BACK3-DAYPASS
7-DAYPASS
31-DAYPASS
FULL FARE / ONE-RIDE PASS SELECTED
1PASS
2PASSES
Amount due$3.50
Per All Day passPress number of ticket(s).
3PASSES
Selection
4PASSES
5PASSES
BACK
Oprima el botón <*> para español
1 Full Fare / All Day passtotal amount due
$3.50Deposit coins or bills OR select credit card or
debit card payment or cancel.
CREDITCARD
DEBITCARD
FULL FARE / ONE-RIDE PASS SELECTED
CANCEL
Oprima el botón <*> para español
Printing
FULL FARE / ONE-RIDE PASS SELECTED
THANK YOU
Take your passes
Safety at the Station
Stand behind the textured strip Hold small children by the hand No skates, skateboards Walk your bike onto the station Use call button for emergencies
Conduct
Wait for others to exit before boarding Priority seating goes to disabled and
seniors Train won’t move if doors are blocked If doors don’t open automatically, push
the yellow button
Push this button to open the door
Conduct
No eating – Groceries OK Spill-proof cups only No feet on the seat Service animals, pets in closed carriers OK Use headphones for music or videos No more than one hour at a station
NO YES
NO
YES
Conduct
NO
YES
NOYES
Conduct
Conduct
Priority seating area must be surrendered
to seniors and people using wheelchairs
Conduct: Bikes
4 bike racks per car Board at door nearest bike symbol Place your bike in rack Don’t block aisles or doors If train is crowded, wait for the next
train
Inspector can check your fare pass Citations issued Fines $50 - $500 Lose transit privileges
Violations
METRO RIDE GUIDE
Where transit passes are sold Libraries Hotels Transit Book Airport
For More Information
Trip PlannerValleyMetro.org