Thomas C. Lambert PRESIDENT & CEO METRO BOARD OF DIRECTORS COMMITTEE MEMBERS Administration Agenda Lisa Castañeda, Chair METRO Board Room, 2 nd Floor Christof Spieler May 17, 2017, 1:00 PM Don Elder Page | 1 Friday, May 12, 2017 2:59 PM BRIEFINGS 1. Monthly Human Resource Metrics K. Kauffman 2. Monthly Marketing Update K. Koch 3. Monthly Media Report J. Gray 4. Procurement Quarterly Reports FY2017 (Q2) M. Kyme EXECUTIVE SESSION Pursuant to the Texas Government Code §551.071, §551.072, §551.074, and §551.076 the Board of Directors will consult with METRO’s attorneys regarding pending or potential litigation, legal matters in which the attorneys’ duties are governed by the State Bar of Texas Code of Conduct; deliberations pursuant to the Texas Open Meetings Act, to deliberate the purchase, lease, exchange or value of real property, personnel matters, security matters and devices, legal issues regarding contract negotiations that may result in potential litigation.
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Thomas C. Lambert
PRESIDENT & CEO
METRO BOARD OF DIRECTORS COMMITTEE MEMBERS Administration Agenda Lisa Castañeda, Chair METRO Board Room, 2nd Floor Christof Spieler May 17, 2017, 1:00 PM Don Elder
Page | 1 Friday, May 12, 2017 2:59 PM
BRIEFINGS 1. Monthly Human Resource Metrics
K. Kauffman
2. Monthly Marketing Update K. Koch
3. Monthly Media Report
J. Gray
4. Procurement Quarterly Reports FY2017 (Q2) M. Kyme
EXECUTIVE SESSION Pursuant to the Texas Government Code §551.071, §551.072, §551.074, and §551.076 the Board of Directors will consult with METRO’s attorneys regarding pending or potential litigation, legal matters in which the attorneys’ duties are governed by the State Bar of Texas Code of Conduct; deliberations pursuant to the Texas Open Meetings Act, to deliberate the purchase, lease, exchange or value of real property, personnel matters, security matters and devices, legal issues regarding contract negotiations that may result in potential litigation.
BOARD BRIEFING SUMMARY
SUBJECT: AGENDA ITEM #:
AGENDA DATE:
DEPARTMENT: PRESENTER:
SUMMARY:
Monthly Human Resource Metrics
Human Resources Karen Kauffman
2
Total Emps PSA Sal LOA Hourly LOA Sal Hires Hourly Hires
Galena Park High School “Getting Down To Business” Career Day
Wednesday, April 12, 2017
Texas Southern University Discover METRO DAY at TSU
Wednesday, April 19, 2017
University of Houston Downtown Career Fair Thursday, April 20, 2017
Transition Hiring Event: “Creating Pathways to Employment for Young Adults with Disabilities”, sponsored by Workforce Solutions
Thursday, April 20, 2017
Lakewood Church “Make it Right!” Saturday April 22, 2017
HISD “When I Grow Up” Career Expo, (Career Day event); Hattie Mae White Educational Support Center
Saturday April 22, 2017
6
Planting the seed at the HISD “When I Grow Up” career day event on Saturday April 22, 2017
7
Make it Right!Job Fair
Saturday, April 22, 2017
BOARD BRIEFING SUMMARY
SUBJECT: AGENDA ITEM #:
AGENDA DATE:
DEPARTMENT: PRESENTER:
SUMMARY:
Marketing Update
Marketing Sydney Scardino
Marketing will provide its standard monthly update to the Committee.
Marketing Update
May 2017
SafetyCampaign
impressions:
5.2 Million
• In stadium• Television• Online• Social Media• METRORail• METRO Bus
RidershipDynamo
Campaign
impressions:
6.9 Million
• In stadium• Radio• Television• METRORail• METRO Bus
Rodeo
Campaign
impressions:
13 Million
• In stadium video• Radio• METRORail
Ridership
Astros
Campaign
impressions:
52 Million
• In stadium video• Radio• Television
Ridership
This is My METRO
Campaign
impressions:
97 Million
• Radio• Television• Social media• Online
Ridership
Total impressionsCampaign
impressions
March - July:
174 Million
• Radio• Television• Social media• Online• METRORail• METRO Bus
174,000,000 impressions$3,861,668 cost
At a cost of 2¢ per impression
174,000,000 impressions3,507,806 population
49times
METRO messaging will reach individuals15 and up living in Harris County
Cost Per Impression
Next MonthMETRO’s Summer of Fun
UH & TSU football promotions
Communications Tracking
Survey and other data points
BOARD BRIEFING SUMMARY
SUBJECT: AGENDA ITEM #:
AGENDA DATE:
DEPARTMENT: PRESENTER:
SUMMARY:
Monthly Media Report
Press Office Jerome Gray
VIDEO“THE JUGGLER”
Media ReportAdministration Committee | April 2017
TV, RADIO, PRINT & BLOGS
61
Total Hits
22
Publications
3
4
TOP STORIES
Video of a man assaulting a METRORail patron
Assault Video Released
7 Hits
Reporters suggest fans and event patrons use METRO
METRORail to Games
6 Hits
Disabled people face obstacles due to infrastructure problems
Accessibility Issues Identified
5 Hits
5
NOTABLE HEADLINES
Close Calls Commuter Services Houston Trailblazers
METRORail close call videos shared with the public to help emphasize
need for safety awareness.
METRO commuter services detailed as downtown developers discuss transportation options for workers.
MPD Police Chief Vera Bumpers profiled for career in law
enforcement.
6
METRO CONNECTIONS
Feature videos,
employee and rider
stories
Highlight agency
initiatives
External newsletter
10,639 subscribers1
2
3
7
TRANSTAR
• 100% response rate, 5-min response time on Facebook
• 48% online audience increase
• 6.5K service alerts• 12K tweets• 7K posts
Accomplishments
8
SOCIAL MEDIA
301K
31.3K 587 Posts
884 Tweets
Combined Accounts – Houston METRO & Alerts
GOAL
People Reached
Impressions
Share METRO
safety initiatives
& messages
9
Near miss example of reckless
behavior by a cyclist.
Rail Safety
1
Tutorial on how to report
suspicious activity with the MPD
Connect app.
METRO How-To
2
This is a behind-the-scene stream of
Houston TranStar.
Houston
TranStar3
Local organization tours historic
buildings using METRORail.
Take the Train
Thursday4
METRO VIDEOS
48.1K
VIDEO VIEWSFacebook &
YouTube
SHOWCASING METRO STORIES
#RepMyRoute
Reisdorfs Ride the 65 Bissonnet
10
Montessori Kids Tour
METRO
Bus Operator Showcases Talents
Social Media Team Turns
One
5
7 8
6 5
6
7
8
VIDEOMONTESSORI KIDS VISIT METRO
VIDEOREISDORFS TAKE THE 65 BISSONNET
BOARD BRIEFING SUMMARY
SUBJECT: AGENDA ITEM #:
AGENDA DATE:
DEPARTMENT: PRESENTER:
SUMMARY:
Procurement Quarterly ReportsFY17 (Q2)
5/25/17
Procurement Michael Kyme - Chief Procurement Officer
Procurement Quarterly Report
IT Purchase Orders Q2:
1) Board Resolution 2016-92 (see attached)Purchase Orders Issued for Information Technology Off-The-Shelf Hardware and Software, Warranty and Services.Board of Directors Authorized: $3,253,250.00Purchase Orders Issued (Q2): $880,804.85Remaining Balance: $1,747,344.37
2) Board Resolution 2016-93 (see attached)Purchase Orders Issued for Information Technology Hardware and Software Licenses, Maintenance, Services, andSupport Agreements.Board of Directors Authorized: $5,925,516.00Purchase Orders Issued (Q2): $1,085,960.88Remaining Balance: $1,287,195.60
Sole Source Awards Q2:
Sole Source Report for Purchase Orders over $25KTotal Value of Purchase Orders Issued: $120,354
7217004787 9,995.00$ SHI Government Solutions, Inc. Surface Pros (5); accessories7217005157 19,590.00$ SHI Government Solutions, Inc. Surface Pros (10); accessories
Subtotal 29,585.00$
Quarter 2 Summary (Subtotals by Vendor)
Quarter 1 Summary (Subtotals by Vendor)
Q1
IT off-the-shelf hardware and software, warranty and services for FY2017
Q2
Page 1 of 1 IT Resolution Report FY 2017 - Quarter 2 (042017) by Pgaines-BOARD VERSION.xlsxPrinted: 07/21/16
5:25 PM
IT Resolution Report Fiscal Year 2017
Resolution 2016-93
5,925,516.00$
Quarter 1 7217001341 2,075.00$ Iron Mountain Intellectual MR Maintenance Renewal - IVOMS - Escrow (Intellectual Property Management)7217001356 700.00$ Bottomline Technologies MR Maintenance Support - MICR Check Printers (2)7217001360 11,020.00$ Carahsoft Technology Corp MR Maintenance Renewal - GovDelivery7217001369 25,800.00$ ESRI MR Maintenance Renewal - ARCINFO/ARCVIEW (ESRI) FY147217001547 6,129.00$ Phonoscope Enterprises Group, LLCMR Service - Cable TV Service (Phonoscope)7217001571 10,283.00$ Avolution PTY MR Maintenance Renewal - Abacus-Enterprise Architecture SW (Avolution)7217001589 23,468.00$ Bentley Systems, Inc. MR Maintenance Renewal - Microstation Select (Bentley)7217001609 367,163.00$ Oracle America, Inc. MR Maintenance Renewal - Oracle Enterprise and Business Suite Agreement 7217001888 4,619.00$ Plixer MR Maintenance Renewal - Scrutinizer (Plixer)7217001904 16,216.00$ SAP MR maintenance renewal - SAP Single Sign On7217002045 11,173.00$ StellarRAD Systems, LLC MR Maintenance Renewal - StellarRAD7217002046 299,685.89$ Netsync Network Solutions MR Maintenance Renewal - VMWARE Enterprise 7217002047 9,975.00$ SHI Government Solutions, Inc. software - Shavlik Patch7217002105 9,529.00$ DLT Solutions, Inc. MR Maintenance Renewal - AutoCad Subscription7217002109 36,480.00$ Plixer MR Maintenance Renewal - Splunk7217002137 648.00$ SAP America, Inc. software - SAP Web IDE7217002154 24,000.00$ Microsoft Corporation - Azure accountMR maintenance renewal - MS Azure monthly (Randy)7217002191 6,444.00$ RS Means Co, LLC MR Maintenance Renewal - Costworks - RS Means Support7217002338 694,926.00$ Presidio Holdings, Inc. MR Maintenance Renewal - SmartNet Service for ALL Cisco Equipment7217002410 407,911.15$ SAP Public Services, Inc. MR Maintenance Renewal - SAP 7217002470 5,088.00$ Win Estimator, Inc. MR Maintenance Renewal - WinEstimator Software & Telephone Support (WINEST)7217002874 24,999.96$ TechOne Centre, LLC MR service - MAC Technical Support7217002934 736,245.00$ Trapeze Software Group, Inc. MR Maintenance Renewal - Trapeze Maintenance Support7217003055 21,823.00$ Presidio Holdings, Inc. MR Maintenance Renewal - Red Hat Enterprise Linux Server7217003161 138,755.49$ DAI Source MR Maintenance Renewal - TM1 (Cognos Budget Support)7217003311 155,335.00$ Solid Border MR Maintenance Support - Palo Alto -PA7050 Data Center Firewall 7217003500 300,000.00$ Presidio Holdings, Inc. MR Maintenance Renewal - VCE HW/SW Support7217003532 33,011.00$ SHI MR Maintenance Renewal - Arkeia Appliance 7217003533 10,209.00$ Solarwinds, Inc. MR Maintenance Renewal - SolarWinds Orion Application - (IT/ROC)7217003534 158,088.77$ Presidio Holdings, Inc. maintenance (new) - VMax 250PCARD 47.95$ NCH Swift Sound (Online) MR Maintenance Renewal - IVM Telephone Attendant ProPCARD 139.98$ Dnh Godaddy.Com MR maintenance renewal - GoDaddyPCARD 159.20$ Avngate Markzware.Com MR maintenance renewal - verisignPCARD 212.13$ UNKNOWN MR maintenance renewal - Dropbox
Subtotal Q1 3,552,359.52$
Total Usage Res. 2016-93 3,552,359.52$ Remaining Balance 2016-93 2,373,156.48$
Quarter 2 7217004261 2,999.00$ Madhan Kanagavel MR Maintenance Renewal - FileCloud7217004262 15,732.48$ Valero Inv MR Maintenance Renewal - Valero Live Chat7217004263 16,983.75$ Open Text MR Maintenance Renewal - Global 3607217004265 11,500.00$ SiteImprove, Inc. MR maintenance renewal - SiteImprove7217004266 3,654.00$ Enghouse Transportation LLC MR Maintenance Renewal - Enghouse licensing for CC7217004283 10,800.00$ Telcordia Tech MR Maintenance Renewal - Short Codes/Next Bus tExting7217004284 6,976.80$ NWN Corp MR Maintenance Renewal - LiquidWare Support (VDI roaming Profile SW)7217004508 1,634.00$ Transoft Solutions MR Maintenance Renewal - AutoTURN 7217004638 3,476.50$ Telerik MR Maintenance Renewal - Developer License Subscription (Telerik)7217004639 7,875.00$ NetMotion SW MR Maintenance Renewal - NetMotion7217004671 25,400.00$ Eastbanc Technologies, Inc. MR Maintenance Renewal - TransitIQ METRO TRIP App7217004728 13,440.00$ INIT MR Maintenance Renewal - INIT Mobile - ITCS - Additional Licenses7217004765 544,732.44$ INIT MR Maintenance Renewal - IVOMS - CAD/AVL & LRV/APC7217004799 9,807.00$ Dell Marketing, LP MR maintenance renewal - Innotas7217004890 46,189.34$ Kratos Public Saftey/Security MR Maintenance Renewal - ONSSI Enterprise Licenses-StayCurent7217004891 23,272.08$ Netsync Network Solutions maintenance - Data Center Switches7217004981 70,456.34$ Carahsoft Technology Corp MR Maintenance Renewal - Email & Digital Management (GovDelivery)7217005101 6,335.52$ Enghouse Transportation LLC MR Maintenance Renewal - next Bus Short codes (3 mos coverage)7217005347 152,375.01$ Presidio Holdings, Inc. MR Maintenance Renewal - Data Domain7217005515 10,398.66$ Presidio maintenance - Data Domain Pr 7217005749 81,406.80$ Summus Industries MR Maintenance Renewal - ADOBE ETLA7217006167 19,571.16$ SHI Government Solutions, Inc. Software - additional CRM licensingCCard - CL01 500.00$ Newbart Products MR Maintenance Renewal - ID FLOW 6 Premier (RAIL)CCard - CL01 445.00$ SoftwareCasa MR Maintenance Renewal - SnagIT
Subtotal Q2 1,085,960.88$
Total Usage Res. 2016-93 1,085,960.88$ Remaining Balance 2016-93 1,287,195.60$
*MR-Maintenance Renewal
IT hardware and software licenses, maintenance, services & support for FY2017
Q1
Q2
Page 1 of 2 IT Resolution Report FY 2017 - Quarter 2 (042017) by Pgaines-BOARD VERSION.xlsxPrinted: 07/21/16
7217002338 694,926.00$ Presidio Holdings, Inc. MR Maintenance Renewal - SmartNet Service for ALL Cisco Equipment7217003055 21,823.00$ Presidio Holdings, Inc. MR Maintenance Renewal - Red Hat Enterprise Linux Server7217003500 300,000.00$ Presidio Holdings, Inc. MR Maintenance Renewal - VCE HW/SW Support7217003534 158,088.77$ Presidio Holdings, Inc. maintenance (new) - VMax 250
Subtotal 1,174,837.77$
7217001904 16,216.00$ SAP Public Services, Inc. MR maintenance renewal - SAP Single Sign On7217002410 407,911.15$ SAP Public Services, Inc. MR Maintenance Renewal - SAP
Subtotal 424,127.15$
7217003532 33,011.00$ SHI MR Maintenance Renewal - Arkeia Appliance 7217002047 9,975.00$ SHI Government Solutions, Inc. software - Shavlik Patch
Subtotal 42,986.00$
7217004266 3,654.00$ Enghouse Transportation LLC MR Maintenance Renewal - Enghouse licensing for CC7217005101 6,335.52$ Enghouse Transportation LLC MR Maintenance Renewal - next Bus Short codes (3 mos coverage)