Merit Sales and Service Portal M3UG 2012 Preben Lauesen/Bernt Sylte.

Merit Sales and Service PortalM3UG 2012

Preben Lauesen/Bernt Sylte

Merit AppSuite

• Logistics Center

• Project Center

• Budget Center

• Security Center

• Finance Integrator

• Smart Office Scripts

• Merit Integrator

• Merit Intelligence

• Finance

• Sales

• Manufacturing

• Procurement

• Logistics

• Service

• Customer Portal

• Customer Claim

Management

• Supplier Portal

• Mobile Sales

• Supply Chain

Execution

• Manufacturing

Reporting

• Mobile Service

Merit AppSuiteSALES & SERVICE

Portal solutions for handling product catalog & order processesMobile Sales and Service for order handling on mobile devicesRole based – information and available functionality based on access levelProduct catalogs with pictures, documents and links (M3& CMS data)Use bar codes for efficient order entryReal time interface with M3Fast implementation

Roles, menus, and configuration parameters

Merit Portal Portlet repository

M3 API (& WHI)

M3database

Daa JDBC

Business rules settings

Merit AppSuiteSALES & SERVICE

Configurable and dynamicConfigured business logic in M3 controls process flow in Merit AppSuiteDynamic workflow and user interface based on parameter settings

Seamless integrationNo data replication or double data storageInteractive integration with M3All M3 input controls performed on-line

Merit AppSuite

CUSTOMER PORTAL- Give your customers access to an efficient B2B portal for product catalog information and order entry & inquiry

CUSTOMER SUPPORT- Customer support portal for your own internal customer support. Easy access to product data, simplified order entry & inquiry

MOBILE SALES- Use mobile devices (PDA, tablets, smartphone) when your are visiting your customers to enter order, do order inquiry or looking at product data

MOBILE SERVICE- Enter service orders, report service assignments, handle spare parts or perform other service related tasks using PC’s or mobile devices

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