Memorial Medical Milestones Summer 2015

Physician SpotlightPage 12

Critical Care Transport Page 4

memorialMedical Milestones

Summer 2015

Pain PumpPage 8

Page 10

Wheelchair toWALKING

GROWING THE MEMORIAL MEDICAL GROUP

More Doctors, More Specialties is more than just a slogan we use to promote the doctors of the Memorial Medical Group. It is a mission for us at Lake Charles Memorial to bring the physicians and specialties you need home to Southwest Louisiana.

This summer marks an exciting time and big growth for the Memorial Medical Group, with the addition of several doctors and new specialties.

We have recently added Nephrologist Dr. William Gabbard and Family Medicine Specialist and LSUHSC Faculty Dr. Brian Gamborg. Both doctors are now seeing patients and you can learn more about them on page 18 of this publication.

Later this summer, we will welcome Internal Medicine Physician Dr. Jason Langhofer, Gastroenterologist Dr. Sarpreet Singh Basra and Ear, Nose and Throat specialist Dr. Hope Beuller.

New specialties will be added with the addition of Neurologist Dr. Murali Bogavall, Trauma Surgeon Dr. Maria Escano and Rheumatologist Dr. Gurjot Kaur Basra.

Two anesthesiologists, Dr. Lem Newton and Dr. Derrick Umphlett, will also be joining the group and will serve patients at Lake Charles Memorial Hospital for Women.

At the end of this round of additions, the Memorial Medical Group will be composed of more than 90 physicians across 18 specialties ~ all of them conveniently located to bring you the care you need.

The search for more doctors to better serve you is not over.

To our community

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264) 2

At the end of this

round of additions, the

Memorial Medical Group

will be composed of

more than 90 physicians

across 18 specialties - all

of them conveniently

located to bring you the

care you need.

Innovations 4Critical Care Transport for Babies

A Look from Within 6A New Lung Cancer Diagnostic Procedure

Pain Pump 8Nerve Block Use for Post Surgery Pain

Cover Story 10Rare Injury Takes Man from Wheelchair to Walking

Physician Spotlight 12Paul Ralidis, DO: ER Doctor & Herpetololgist

Advanced Heart Treatment 14New Drug Coated Balloon Now Available

Coming Events 16Education Classes and Support Groups

More Doctors, More Specialties 18Memorial Medical Group Additions

Medical Milestonesmemorial

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Page 6

Page 10

Page 12

On the CoverKevin Delahoussaye works out in the Memorial rehab gym.

Page 4

Page 19

Innovations

Airborne® Voyager Transport Incubator

4

Members of the Special Care Nursery transport team with the new Airborne® Voyager Transport Incubator

Lake Charles Memorial Hospital for Women recently upgraded care standards for babies in need of

critical care. The hospital’s neonatal intensive care unit (NICU), otherwise known as the Special Care

Nursery, recently received a new Airborne® Voyager Transport Incubator.

The Voyager is the most versatile and advanced transport incubator on the market today. The system provides a portable heated environment, state-of-the-art ventilatory care, and cardiac monitoring which allows the transport team to provide care to the most fragile infants during transport.

The state-of-art flexible platform is user friendly for the transport team, and medical staff can load and unload the transport incubator easily, while providing the best care for even the tiniest of patients.

Airborne® Voyager Transport Incubator

5 PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)

~ Critical Care Transport for Babies

The Voyager is the most versatile and advanced transport

incubator on the market today.

Lake Charles Memorial Hospital for Women

NEW DIAGNOSTICS

6

in the fight against lung cancer


A new procedure is now available at Lake Charles Memorial that allows doctors to diagnose lung cancer, infections and other inflammatory diseases of the chest quicker and more accurately.

Endobronchial ultrasound or EBUS allows a technique known as transbronchial needle aspiration (TBNA) to obtain tissue or fluid samples from the lungs and surrounding lymph nodes without conventional surgery.

The samples are then used for diagnosing and staging lung cancer, detecting infections, and identifying inflammatory diseases that affect the lungs, such as sarcoidosis, tuberculosis or other cancers like lymphoma. This diagnosis will allow for quicker and more accurate treatment.

“With the advent of our lung cancer screening programs, we are finding cancers earlier,” says Dr. Clifford Courville, a pulmonologist with Memorial Medical Group’s Pulmonary Associates. “When we do find them earlier, we want to stage them through the least invasive means possible.”

A scope is inserted through the mouth and the real-time image-guided technology allows Dr. Courville to have pinpoint accuracy in obtaining a biopsy from the targeted area. The technique allows access to areas of the chest where it is traditionally difficult to biopsy.

The traditional way to sample those lymph nodes in the chest would be minimally invasive surgery, which may require a couple of days in the hospital. EBUS is done outpatient, with moderate sedation and only takes about 30 minutes.

“Staging the cancer accurately and quickly will allow us to possibly rule out lymph node involvement, which means the patient can have the cancer removed surgically,” Dr. Courville says. “It’s very important to know whether the lung cancer can be cut out. If no lymph nodes are involved and it is staged lower, patients can have surgery and that is the best way to cure lung cancer. On the other hand, if the cancer is staged higher and is more advanced, it can’t be cured by a surgery and patients are spared going through an operation and can instead start chemotherapy.”

Dr. Courville is the first in Lake Charles to use this technique. He trained in EBUS for three years at UAB Medical Center and began using it in Lake Charles in March. Previously, patients had to travel to Lafayette or Houston for this procedure. Now they can stay at home at Lake Charles Memorial.

For more information contact, Memorial Medical Group’s Pulmonary Associates at 337.494.2750.

Endobronchial ultrasound allows a

technique known as transbronchial needle

aspiration to obtain tissue or fluid samples

from the lungs and surrounding lymph

nodes without conventional surgery.

Dr. Clifford Courville

8

Managing Post-Surgical Pain

With Regional NeRve-Block

Thomas Axelrad, MD, PhD Brett Cascio, MD Nathan Cohen, MD

ON-Q Pain Relief System uses a local anesthetic to manage pain for

up to five days after surgery.

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)9

When coming to Lake Charles Memorial for orthopaedic surgery, most patients are focused on what will take place in the operating room and give less thought to what happens immediately afterward.

The healing that begins in the hours and days following surgery is an important step on the road to recovery. The ability to carefully and effectively manage pain after an operation can reduce a patient’s hospital stay and get them back to normal activities more quickly.

Awaking after surgery, patients may experience pain around the surgical site. If post-operative pain is ineffectively managed it could potentially lead, in the long term, to poor wound healing, insomnia, pneumonia, pulmonary embolism or other conditions.

In addition, post-op pain may be a risk factor for the development of chronic pain. Preventing and/or relieving post-op pain may help avoid these complications and improve a patient’s quality of life.

While post-surgical pain is not uncommon – 70 percent of the people who undergo surgical procedures each year may experience pain after surgery – it is treatable.

One of the new options available at Memorial through the team of orthopaedic surgeons Drs. Thomas Axelrad, Brett Cascio, Nathan Cohen, Robert Duarte, Paul Fenn and Lawrence Weber, is to treat post-surgical pain with a non-narcotic portable pain relief pump, called the ON-Q Pain Relief System. ON-Q uses a local anesthetic to manage pain for up to five days after surgery.

While the patient is in the recovery room, the anesthesiologist inserts a specially designed catheter near the surgical site or in close proximity to the nerve in connection with the surgical procedure.

The catheter is connected to a small, balloon-like pump that delivers a slow, steady flow of a local anesthetic and blocks the pain at the source. The lightweight pump is worn in a small pouch over the patient’s shoulder. The pump is disposable.

Typically, narcotics are prescribed to help manage pain after surgery, but they can sometimes make patients feel dizzy, constipated or nauseated. There is also the risk of dependence and addiction.

The pain relief pump is clinically proven to manage post-operative pain better than narcotics alone, with fewer side effects.

Patients with ON-Q also recover faster after surgery than when treated with narcotics alone. On average, our patients treated with the pain relief pump go home from the hospital a full day sooner than when treated with narcotics alone.

By offering innovative treatment solutions, such as the ON-Q pain relief pump, Memorial aims to make the recovery process easier and less painful for our surgical patients, and help them return to regular activities more quickly.

For more information contact, Memorial Medical Group’s Orthopaedic Specialists at 337.494.4900.

Nathan Cohen, MD Robert Duarte, MD Paul Fenn, MD Lawrence Weber, MD, PhD

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)

Cover Story

10

“Right before leaving the house I felt a pain in my back. It felt like my back muscles were on fire almost. It was real hot. The problem was, it wouldn’t go away,” Kevin recalls. “I tried to lie down, couldn’t get comfortable. I called my parents to take me to an urgent care, but halfway there I ended up losing feeling in my legs.”

Kevin was suffering from an aneurism in one of the arteries that feeds the spinal cord, basically a stroke in his back instead of his brain. He would lose all mobility and feeling from the waist down.

At the young age of 39-years-old, Kevin was one of only a handful of people in the country who would suffer from this condition.

“This does happen as you get older into your 80s and so on and it can happen in relation with other diseases,” says Nick Cronan, DPT (doctor of physical therapy) at Lake Charles Memorial. “The rarity in his case was that he was young, there were no pre-disposing factors and no injuries. Nothing could have predicted this.”

After a barrage of tests, Kevin would have surgery and close to 36 hours later, he began to regain feeling in his legs, yet the road to recovery was far from over.

In June of 2014, he wheeled himself into Memorial’s outpatient physical therapy with no real expectations of how long it would take or if he would ever walk again. However, Kevin was determined to get better.

Nick started him on traditional strength training of his legs and trunk muscles. As he got stronger, he moved on to balance and learning how to walk again, then to more dynamic exercises to gain stability and coordination.

Over the course of almost a year, he would progress from a wheelchair to a walker to walking with a cane. By February of this year, he was able to drive himself to therapy.

Wheelchair toWALKING

It was last summer when Kevin Delahoussaye got off of work a little early and was at home getting cleaned up before heading to the bowling alley for a couple of hours with his favorite pastime.

That is when his life changed – rapidly.

NEW LOCATION:

Outpatient Rehab

3212 2nd Avenue

Lake Charles LA 70601

Phone:

(337) 494-2556

Fax:

(337) 494-2698

11

“I looked forward to coming to therapy,” Kevin says. “There may be some people who see therapy almost like a punishment. I was able to find things I could do in a wheelchair, I was then able to do different exercises with the walker and now with just a cane. If you stay active and you don’t get down on yourself and don’t look for a reason to not get better, you find a reason to get better.”

Whatever physical state he was in, Kevin was determined to be independent, working to gain back what he had once lost, making no excuses for what could not be done.

“His attitude was a major reason why he got so much better, Cronan says. “He went into his therapy working hard, but also doing it positively. When he was in a wheelchair, he worked to be independent even though he was in a wheelchair. When he got out of the chair, he worked to be independent outside of it. He didn’t want to depend on anyone else. He never let his injury slow him down in his normal everyday activities. He got better because he believed he could and worked hard at it.”

For more information on outpatient physical therapy services, call (337) 494-2556.

Dr. Nick Cronan and Kevin Delahoussaye

12

Physician SpotlightPhillip Ralidis, DOER Doctor and Herpetologist

“I started out at the ripe old age of seven.....I found my first

salamander and that was it.”

WATER MONITOR

BLACK HEADED PYTHON

SINALOANMILK SNAKE

CARPET PYTHON

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Dr. Philip Ralidis has a job few would like to maintain, but one he embraces by running the night shift at the Lake Charles Memorial Emergency Department.

It is a timeslot he prefers and has been steadily working for the past nine years.

His hobby is also one that most people would shy away from or even prefer to completely avoid. Herpetology – the study of amphibians and reptiles.

“I started out at the ripe old age of seven. I was living in a very rural part of Long Island, New York and I found my first salamander and that was it,” Dr. Ralidis recalls. “I was collecting reptiles and amphibians all along the east coast and west coast and all over the place.”

Dr. Ralidis grew up in Long Island, went to medical school in California and completed his residency at Charity Hospital in New Orleans. After an extended stay in neighboring Texas, his family moved to Louisiana, where his wife was born and raised.

Along the way he has interacted, observed, cataloged and enjoyed more than 100 species of amphibians and reptiles. It is his release from the stressful work that comes with serving as an emergency physician.

“I have gone all throughout the country and parts of Mexico to (herping) look for reptiles and amphibians. It’s like being a birder. When you spot them, you check it off the list. I’ve got most of the country’s snakes and amphibians under my belt, but not all of them.”

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)

Out back at a friend’s house is a custom building completely devoted to their work with various species of reptiles. It is here where they research and breed some of the more rare, specialty snakes and lizards, including Gila monsters and eastern indigo snakes.

The care in this reptile house is state-of-the-art and far exceeds a typical backyard hobby. Each animal has its own habitat, complete with an electronically controlled climate where the animal has a warm spot on one end and a cooler spot on the other.

All of the animals were purchased from captive born animals that come with the appropriate paper work. He does not capture animals from the wild or work with venomous snakes.

Dr. Ralidis is not a commercial breeder. His projects were never intended to be work, but something he greatly enjoys.

Herpetology is also an interest that has taken him into the academic circle. He is self-educated in the field of study, but is also a published researcher on some species, on snake bites and has presented his findings at various conferences.

“I want to help people to enjoy nature, appreciate it and not be fearful or at odds with it, which is one of the big problems we face in the world today,” Dr. Ralidis says. “Our society and culture is often times at odds with the natural world. Living with nature is, I think, a skill set and mind set that our society is gradually, slowly losing.”

14

BREAKTHROUGH TREATMENT FOR PERIPHERAL ARTERY

DISEASE

PAD is a debilitating disease that occurs when leg arteries become narrowed or

blocked by plaque build-up, restricting blood flow.

IN.PACT Admiral drug-coated balloon from Medtronic

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)15

Pioneering the new device is Memorial Medical Group Cardiologist, Dr. Peter Angelopoulos, who successfully performed the first procedure at Memorial using the IN.PACT Admiral drug-coated balloon from Medtronic.

Recently approved by the Food and Drug Administration (FDA), drug-coated balloons are a breakthrough medical device for the treatment of PAD in the upper leg, which can occur when arteries in the thigh and behind the knee become narrowed or blocked from a build-up of plaque inside the artery walls.

“The device is designed to restore blood flow by reopening the blocked arteries and delivering a medication to the artery wall that clinical studies have shown helps keep the artery open longer than other available treatments,” Dr. Angelopoulos says.

PAD commonly affects arteries in the upper legs and can cause recurrent and painful muscle cramping in the thigh and/or upper calf. The pain can be described as dull, causing a heaviness or tightness in the muscles, but often will stop when the person is at rest. Experiencing pain, even while at rest or while sleeping, is a sign of a more severe disease. If not properly treated, PAD can lead to life-threatening complications, and is associated with a four to five times higher risk for heart attack or stroke.

“What many people don’t realize is that PAD in the legs is often connected to health conditions in other parts of the body, especially in the heart,” Dr. Angelopoulos says. “With drug-coated balloons, we now have a way to more effectively treat PAD. We are excited that Memorial is now able to offer this new PAD therapy.”

Dr. Angelopolous expects the device will change the way PAD is treated as clinical trials have shown treatment with the IN.PACT Admiral drug-coated balloon greatly reduces the need to have a repeat procedure within the next year, which is more common with other types of interventional procedures for PAD.

For more information, contact Memorial Medical Group’s Heart & Vascular Center at 337.494.3278.

Lake Charles Memorial now offers a new minimally-invasive treatment for patients with peripheral artery disease (PAD) in the upper leg, a debilitating condition associated with a dramatic increase in risk for heart attack and stroke.

Dr. Peter Angelopoulos

“With drug-coated

balloons, we now have

a way to more effectively

treat PAD. We are excited

that hospitals in the U.S.

are now able to offer this

new PAD therapy”

Support GroupsLIFE, HOPE, COURAGE

Cancer Support Group

For those cancer patients who are newly

diagnosed, undergoing treatment, or who have

completed treatment. For more information call

Ashley Rene, LMSW, (337) 494-4644.

Second Wednesday of each month

Café Bon Vie – Memorial Hospital Cafeteria

11:45 am - 1pm

DESIGNER GENES

A support group by and for the parents of

children with genetic disorders. Located at

Memorial Hospital for Women, 1900 W. Gauthier

Road. For more information, call the group’s

founders, Ashleigh Hornsby (337) 853-7657 or

Jessi James (337) 563-1178.

Second Saturday of each month

Memorial for Women • Noon

DIABETES SUPPORT GROUP

Don’t underestimate the importance of education

and peer support when living with diabetes.

Located at Memorial’s Diabetes Education Office,

2804 2nd Avenue. For more information, call

Memorial’s Diabetes Education at (337) 494-6425.

First Tuesday of each month

Diabetes Education Office • 10am – 11am

SISTERS SURVIVING

A breast cancer support group for African-

American women, but open to any woman

regardless of race. For more information, call

(337) 433-5817.

Third Tuesday of each month

MOB II Conference Room • 6pm

LOOK GOOD, FEEL BETTER

Looking good can often be an important step

toward feeling good - especially for women who

are fighting the cancer battle. With that in mind,

Memorial and the American Cancer Society

are offering women struggling with cancer - the

diagnosis, treatment and concerns about their

appearance - a chance to Look Good...Feel Better.

For more information, call (337) 433-5817.

Fourth Monday of every other month

Shearman Conference Room

Noon - 2:00pm

SARCOIDOSIS SUPPORT GROUP

A group for people in our area dealing with this

incurable disease, to come together to share

their stories, health tips and support. For more

information, call Sabrina Sonnier at (337) 842-

5939.

Third Tuesday of each month

Shearman Conference Room

6pm - 7pm

LA LECHE LEAGUE

A breastfeeding group, La Leche League offers a

series of meetings consisting of four classes that

are helpful for pregnant moms and moms who are

already nursing. Meetings are free and open to

mothers and babies.

First Thursday of each month

Memorial for Women Education Room 2

10am – 11:30am

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PREPARED CHILDBIRTH CLASS 4-WEEK SERIES

This class is highly recommended for its hands-on, and often

fun, approach to dealing with labor, delivery and recovery.

Birth preparation is discussed regarding natural delivery,

birth with an epidural and cesarean birth. Bring your pillows,

your questions and don’t forget to breathe. Recommended

during the last three months of pregnancy.

July 1, 8, 15, 22, 2015

September 2, 9, 16, 23, 2015

6pm – 8pm • $40/Couple

ONE DAY PREPARED CHILDBIRTH CLASS

Learn comfort, relaxation, positioning, breathing, and

massage techniques for increasing the comfort level and

enhancing the birth experience during this condensed

version of the Prepared Childbirth Series. Recommended

for the last 3 months of pregnancy.

August 22, 2015

October 17, 2015

November 14, 2015

9am – 4pm • $40/Couple

BREASTFEEDING CLASS

Learn positioning, latch-on, early feedings and the importance

of assessing baby’s intake during the Breastfeeding Class.

Recommended during the last 3 months of pregnancy.

6pm – 8:30pm • $10/Couple

SIBLING CLASS

This class is recommended during the last three months of

pregnancy. Preparing siblings for the arrival of a new baby

can be as confusing as it is joyous. This class focuses on

the unity of the family. Older siblings ages 2-10 are asked

to attend with one or both parents. The children will have

hands-on practice with dolls to learn how to interact with

a new baby. Parents will receive informative guidelines and

everyone will tour the mother/baby unit.

6pm – 7pm • $10/Family

BABY CARE CLASS

The Baby Care Class reviews newborn characteristics,

general baby care, early parenting issues and community

resources. Recommended during the last 3 months of

pregnancy.

6pm – 8pm • $10/Couple

INFANT AND CHILD CPR CLASS FOR FAMILY AND

FRIENDS

Learn and practice rescue for choking and CPR for infants.

This is NOT a certifying or credentialing course, but is

recommended for expectant parents, new parents and

support persons.

August 4, 2015

October 19, 2015

November 16, 2015

6pm – 8:15pm • $10/Person

Prenatal and Family Education Classes


Registration is required for all classes. For more information or to register, call 480-7243. All classes are held in the education rooms at Memorial for Women, 1900 W. Gauthier Road. Tours are available after all prenatal classes and at 1:30pm on the first Thursday of each month.

July 9, 2015

August 20, 2015

September 10, 2015

October 15, 2015

November 12, 2015

December 10, 2015

August 6, 2015

September 21, 2015

November 2, 2015

December 2, 2015

August 3, 2015

September 14, 2015

October 26, 2015

November 30, 2015

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264) 18

More Doctors, More Specialties

William Gabbard, MD is a fellowship-trained nephrologist with the Memorial Medical Group.

Dr. Gabbard graduated from the University of Tennessee College of Medicine in Memphis. He went on to complete his internal medicine internship and residency at the University of Tennessee Medical Center in Knoxville before obtaining a nephrology fellowship from Ochsner Clinic Foundation/LSU College of Medicine in New Orleans, where he also served as an associate professor in the Department of Nephrology.

In 2010, Dr. Gabbard received interventional nephrology training from Emory University in Atlanta, Georgia. He has been ranked in the top 15th percentile for national patient satisfaction by Press Ganey.

Dr. Gabbard is a member of the American Board of Internal Medicine, through which he is also board certified in nephrology. He treats patients for a variety of conditions affecting the kidneys, including chronic kidney disease, renal failure and dialysis, kidney stones, and vascular and tubular disorders of the kidney.

His office is located at 2770 3rd Avenue, Suite 345 in Lake Charles. For more information, call 337-494-6747.

MEMORIAL MEDICAL GROUP

WILLIAM GABBARD, MD • NEPHROLOGIST

Brian Gamborg, MD is a family medicine physician with the Memorial Medical Group and part of the Memorial/LSUHSC Family Medicine Clinic. He is a diplomat and board certified by the American Board of Family Medicine and is a fellow of the American Academy of Family Medicine.

In addition to treating patients of all ages, Dr. Gamborg serves on the full-time faculty of the Memorial/LSUHSC Family Medicine Residency Program with fellow faculty Dr. Bryan Barootes, Dr. Caroline Courville, Dr. Alan LeBato, Dr. Bradley Loewer, Dr. Danette Null, Dr. Tuananh Pham and Dr. E.J. Soileau.

A former Olympian, Dr. Gamborg received his medical degree from the University of Saskatchewan and completed his family medicine residency at Regina General Hospital. Prior to joining Memorial Medical Group, he had a private family medicine practice in Sulphur, LA.

He has over 25 years experience in caring for patients in both clinical and hospital settings.

Dr. Gamborg welcomes new patients at his office Monday through Friday, located at 1525 Oak Park Boulevard. Most insurances are accepted and appointments can be made by calling 337.494.6767.

BRIAN GAMBORG, MD • FAMILY MEDICINE & LSUHSC FACULTY

LettersTo the entire staff at Lake Charles Memorial Hospital for Women:

Thank you, thank you, thank you for the excellent care you gave to me during the

birth of my baby girl. From the moment I arrived at the hospital, I felt welcomed and that the nurses

who greeted me in the wee hours that morning were just as excited as me and my husband

about delivery day. Nurse Carrie made sure I was comfortable and even had the TV in the room set to

my favorite morning show, 7News Sunrise! Patience was shown by all of the nurses who worked with us – Carrie, Amberly,

Katie, Cheryl, Leah, Tricia, Brittany, Leah, Paige, and Cristina. Thank you for answering

every new mom question I had and giving me unlimited popsicles.

The nurse anesthetists did everything in their power to make the delivery as pain-

free as I desired! Thank you, Jeremy and Hoben. Your roles were very important!

Nurses Amberly and Katie were by my side as Dr. David Darbonne delivered our

precious Lila Rose. They encouraged me and empowered me through what can be a scary,

stressful process. Dr. Darbonne rejoiced right along with us when we heard that first cry.

The first night in the hospital was made so special by Nurse Leah, who brought

Lila into my room from the nursery after the rush of the day. She put the cutest knit cap

with a bow on Lila to keep her warm and when she handed her to me, my heart melted! I

know she could sense the flood of emotions I was feeling and she sat there with me, telling

me what a sweet baby I had. The lactation consultant, Marta Benglis, helped me from day one with learning to

feed Lila and even gave me her cell phone number if I had any problems once I got home.

When that day came, she not only guided me through the process on the phone, but also

took the time to ask how Lila was doing and how we were adjusting to our new lives.

When the time came to leave the hospital, I felt an overwhelming amount of

support from all of the staff at the nurses station. They cooed over Lila, gave us well

wishes, and waved goodbye as we parted ways. Every Memorial employee who came into my room, from the nurses, to the doctors,

nurse anesthetists, food service workers, and cleaning crew, took the time to share a

conversation, a smile, and kind words on what became the most special days in my family’s

life.

Thank you for going the extra mile to see us as a family experiencing a

tremendous life event, not just patients in a hospital.All the best,Britney Glaser

19

Britney & Lila Rose

Memorial Medical MilestonesKathy DeRouen

Senior Vice President of Marketing

Matt FelderCommunications Manager

This is a publication from Lake Charles Memorial Hospital. The information in this newsletter is intended to inform patients and potential patients about subjects pertinent to their care not as medical education.

© 2015 Printed in U.S.A.

1701 Oak Park Blvd.Lake Charles, LA 70601

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Memorial Medical Milestones Summer 2015

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