NO TITLE / PROGRAMME CATEGORY DURATION Q1 Q2 Q3 Q4 MEMBER (RM) GROUP MEMBER (RM) NON MEMBER (RM) GROUP NON MEMBER (RM) INTERNATIONAL GROUP INTERNATIONAL 1 GENERAL INSURANCE (INTRODUCTION AND FOUNDATION) 1.01 Introduction to General Insurance All General Classess 2 20-21 Jan 18-19 May 3-4 Aug 19-20 Oct 955 900 1170 1110 300 280 1.02 Introduction to Reinsurance Reinsurance 2 12-13 May 7-8 Sep 955 900 1170 1110 300 280 1.03 Introduction to Regulatory Framework & Compliance Regulation & Compliance 2 8-9 Jun 955 900 1170 1110 300 280 1.04 Foundation Course in CAR & EAR Insurance Engineering Insurance 2 12-13 Feb 955 900 1170 1110 300 280 1.05 Foundation Course in MB & MBLOP Insurance Engineering Insurance 2 6-7 Jul 955 900 1170 1110 300 280 1.06 Foundation Course in Fire Insurance Fire Insurance 2 9-10 Mar 22-23 Jul 955 900 1170 1110 300 280 1.07 Foundation Course in Liability Insurance Liability Insurance 2 18-19 Mar 955 900 1170 1110 300 280 1.08 Foundation Course in Marine Cargo Insurance Marine Insurance 2 6-7 Apr 9-10 Nov 955 900 1170 1110 300 280 1.09 Foundation Course in Risk Management Risk Management 2 15-16 Apr 955 900 1170 1110 300 280 1.10 Foundation Course in Motor Insurance Motor Insurance 2 24-25 Feb 955 900 1170 1110 300 280 2 GENERAL INSURANCE (INTERMEDIATE) 2.01 An In-Depth Understanding of Casualty/General Liability Insurance Liability Insurance 2 4-5 Mar 1280 1220 1490 1430 400 380 2.02 An In-Depth Understanding of Professional Indemnity/Financial Lines Insurance Liability Insurance 2 21-22 Sep 1280 1220 1490 1430 400 380 2.03 Technical Reinsurance Accounting Reinsurance 2 5-6 Aug 1280 1220 1490 1430 400 380 2.04 Treaty Reinsurance Contract Wordings Reinsurance 2 17-18 Aug 1280 1220 1490 1430 400 380 2.05 Motor Insurance: Claims Handling and Loss Assessment Motor Insurance Claims 2 16-17 Jun 1280 1220 1490 1430 400 380 2.06 A Practical Perspective of Marine Cargo Insurance Marine Insurance 2 22-23 Jun 1280 1220 1490 1430 400 380 2.07 Fire Clauses - How to Apply the Right Clauses for Maximum Protection Fire Insurance 2 9-10 Sep 1280 1220 1490 1430 400 380 2.08 Insights into Fire Insurance Claims Fire Insurance Claims 2 20-21 Apr 1280 1220 1490 1430 400 380 2.09 CAR & EAR - Practical Understanding of Coverages & Claims Issues Engineering Insurance 2 5-6 Oct 1280 1220 1490 1430 400 380 2.10 An In-Depth Understanding of MB & MBLOP Insurance Engineering Insurance 2 11-12 Mar 1280 1220 1490 1430 400 380 2.11 Business Interruption Insurance - From Marketing to Claims Handling Business Interruption Insurance 2 4-5 May 1280 1220 1490 1430 400 380 2.12 A Practical Understanding of General Insurance Underwriting and Claims Management Underwriting & Claims Management 2 12-13 Oct 1280 1220 1490 1430 400 380 3 LIFE INSURANCE (INTRODUCTION AND FOUNDATION) 3.01 General Overview of Life Insurance Operations Life Operations 2 10-11 Feb 955 900 1170 1110 300 280 3.02 Foundation Course in Medical & Health Insurance Medical & Health 2 17-18 Feb 955 900 1170 1110 300 280 3.03 Assessing Inpatient Billings - To Pay or Not To Pay (Heart Diseases) Claims 2 20-21 Apr 955 900 1170 1110 300 280 3.04 Assessing Inpatient Billings - To Pay or Not To Pay (Respiratory) Claims 2 4-5 May 955 900 1170 1110 300 280 3.05 Assessing Inpatient Billings - To Pay or Not to Pay (Digestive) Claims 2 22-23 Jul 955 900 1170 1110 300 280 3.06 Effective Claims Practice Claims 2 5-6 Oct 955 900 1170 1110 300 280 3.07 Introduction to Life Underwriting Underwriting 2 10-11 Jun 955 900 1170 1110 300 280 3.08 Introduction to Life Insurance Products Life Products 2 1-2 Jul 955 900 1170 1110 300 280 4 LIFE INSURANCE (INTERMEDIATE) 4.01 Intermediate Course in Medical & Health Insurance - Non Medical Aspects of Claims Medical & Health Insurance 2 16-17 Mar 1280 1220 1490 1430 400 380 4.02 Intermediate Course in Medical & Health Insurance - Medical Aspects of Hospital & Surgical Insurance Medical & Health Insurance 2 10-11 Jun 1280 1220 1490 1430 400 380 4.03 Medical Claims & Cost Containment Medical & Health Insurance 2 22-23 Sep 1280 1220 1490 1430 400 380 4.04 Human Anatomy & Physiology 101 Claims 2 17-18 Aug 1280 1220 1490 1430 400 380 4.05 Evaluation of Itemised Inpatient Billings Workshop Claims 1 19 Nov 689 646 795 752 200 180 4.06 Effective Claims Management Claims Management 2 5-6 Aug 1280 1220 1490 1430 400 380 4.07 Understanding Contract Wording Workshop Medical Workshop 2 7-8 Sep 1280 1220 1490 1430 400 380 5 SHORT TRAINING COURSES(PREMIER SERIES) - GENERAL INSURANCE 5.01 Workshop on Re Coding The Future Insurer General Insurance 2 9-10 Mar 2000 1900 2200 2100 600 550 5.02 CECR Policy - Getting the Best Coverage for Your Civil Engineering Risks Engineering 2 20-21 Feb 1700 1615 1870 1780 550 530 5.03 Ship Business Operation and Management in Bulk Solid Carrier, Liquid Chemical and Oil Tanker Marine Insurance 2 26-27 Mar 5.04 Aviation and Aerospace Insurance: Risk and Liabilities in Airlines and Airport Aviation Insurance 2 10-11 Jun 5.05 Insurance Fraud Investigation Techniques Fraud Management 2 15-16 Apr 1700 1615 1870 1780 550 530 5.06 Ship Business Operation and Management in Container Ship and Offshore Supply Vessel Marine Insurance 2 5-6 Aug 5.07 Managing Risks in Aviation & Aerospace Aviation Insurance 2 12-13 Oct 5.08 Commercial Arbitration - Key Considerations Liability Insurance 2 23-24 Sep 1700 1615 1870 1780 550 530 5.09 Private Motor Pricing in De Tariff Market Motor Insurance 1 16-Mar 954 900 1166 1110 280 260 5.10 MII-AICLA: Cyber Risk Liability Insurance 2 5-6 Nov 5.11 Managing Distribution and Claims in Micro Insurance Micro Insurance 2 10-11 Aug 5.12 Risk Survey and Risk Management for Non Engineers(Inclusive Site Visit) Engineering Insurance 2 29-30 Jun 1700 1615 1870 1780 550 530 6 CERTIFICATION PROGRAMMES 6.01 Basic Certificate Course in Insurance Loss Adjusting(BCCILA) Loss Adjusters 28 hours 24-27 Feb 20-23 Apr 13-16 Jul 19-22 Oct 820 N/A 820 N/A 290 290 6.02 Basic Certificate Course in Insurance & Takaful Broking(BCCITB) Insurance Brokers 42 hours 17-22 Feb 13-18 Apr 6-11 Jul 12-17 Oct 1272 N/A 1272 N/A 500 500 6.03 Professional Certificate in General Insurance Underwriting(PCGIU) General Insurance Underwriting 98 hours 7 Mar ---- 15 Aug 4500 N/A 4500 N/A N/A N/A 6.04 Professional Certificate in Life Assurance(PCILA) Life Assurance 98 hours 7 Mar ---- 15 Aug 4500 N/A 4500 N/A N/A N/A 6.05 Train the Trainers for Basic Agency Management Course(BAMC-TTT) Train The Trainer 3 days 20-22 Jul 1500 N/A 1500 N/A N/A N/A 6.06 Train the Trainers for Registered Financial Planner(RFP-TTT) - Module 1 Train The Trainer 3 days 20-22 Apr 1500 N/A 1500 N/A N/A N/A 6.07 Train the Trainers for Registered Financial Planner(RFP-TTT) - Module 2 Train The Trainer 2 days 4-5 May 953 N/A 953 N/A N/A N/A 6.08 Claims Technicians Course(CTC) Insurance Claims 56 hours 6 Jun ---- ----25 Jul 4600 N/A 4600 N/A N/A N/A 6.09 ICA international Certificate in Compliance Syllabus (Insurance, Malaysia) Compliance 2 days TBA 6.10 ICA international Advanced Certificate in Compliance Syllabus (Insurance, Malaysia) Compliance 4 days TBA 7 JOINTLY OFFERED TRAINING PROGRAMMES I PERSONAL COMPETENCY 7.01 Listening and Questioning Skills for Effective Communication communication 1 Available upon Request and can be customised into a comprehensive in house Programme 7.02 Effective Business Writing Skills communication 2 7.03 Advanced Presentation Skills for Leaders and managers communication 1 7.04 Organising your Ideas for Work Improvement Creativity, Innovation and Problem Solving 2 7.05 Effective Problem Solving and Decision Making 2 7.06 Innovative Mindset at Work 2 7.07 Effective Thinking Skills- Which Thinking Hat Should I wear Today? 2 7.08 Enhancing Analytical & Creative Thinking Skills 2 7.09 Complex Problem Solving 2 7.10 Crtitical Thinking: Deep Learning Insight 2 7.11 Design Thinking for Managers 2 II PEOPLE MANAGEMENT AND LEADERSHIP COMPETENCY 7.21 Essential Managerial Skill for New Managers Team Management 2 Available upon Request and can be customised into a comprehensive in house Programme 7.22 Leadership Skill for Emerging Leaders Leadership 2 7.23 Coaching and Mentoring Skills Leadership 2 7.24 Creative Leadership Competencies for Excellence Leadership 2 7.25 Inclusive Leadership for Leaders and Managers Leadership 2 7.26 Leadership in Disruptive Times Leadership 2 III BUSINESS MANAGEMENT COMPETENCY 7.31 Finance for Non Finance Executives Finance 2 Available upon Request and can be customised into a comprehensive in house Programme 7.32 Finance for Non Finance Managers Finance 2 7.33 Customer Centricity and Marketing Strategies Marketing 2 7.34 Digital Marketing Strategies Marketing 2 7.35 Maximising Selling Using NLP Sales 2 7.36 Effective Customer Service Customer Service 2 7.37 Emotional Intelligence (EQ) for Positive Service Experience Customer Service 2 7.38 Project Management for Non Project Managers Project Management 2 7.39 Industry 4.0 for Leaders 1 7.40 Cyber Security, Risk Management & Data Governance Technical 2 7.41 The Power of Analytics Others 2 7.42 Strategic Thinking, Strategy Development & Execution Others 2 7.43 Accelerating High Performance Culture through Coaching Others 2 7.44 Digital Strategies and Transformation Others 2 * The Malaysian Insurance Institute (MII) reserves its right to change or amend the training schedule aand fees stated in the calendar above * Registration can be done online at www.mii4u.org/ilms/user/login