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Mobile Matters. A Lot it Turns Out. But Should it Matter to Local Media? Mega Conference Atlanta February 2015 Or….
55

MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Jul 14, 2015

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Page 1: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Mobile Matters. A Lot it Turns Out.

But Should it Matter to Local Media?

Mega Conference

Atlanta

February 2015

Or….

Page 2: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

The MMA and it’s Members800+ Marketers, Agencies, Media Sellers, Tech, Operators Globally

Page 3: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Today’s Focus

3

1. A (rapidly) changing media landscape

- Which breeds opportunity

2. Revolutionary research on value of mobile

- And the sizing of mobile

3. The opportunity for publishers

- Local has the best opportunity

Page 4: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Media Come and Go

4

Page 5: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

David Carr’s Article

5

Page 6: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

The Only Constant is Change

Page 7: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

History Has Had a Lot of Opportunities

7

Page 8: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Today’s Opportunity is: Mobile

Page 9: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

9

Page 10: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

What Trend Line Do You Want to Be a Part of?

MMA proprietary and confidential

10

$1.6

$4.4

$8.5 $13.1

$18.6

$24.7

$31.1

$20.7 $18.9

$17.8 $17.1

$16.6

$16.2 $16.1

$0.0

$5.0

$10.0

$15.0

$20.0

$25.0

$30.0

$35.0

2011 2012 2013 2014 2015 2016 2017

US Mobile Ad Spend and Newspaper Ad Spend, 2011-2017billions

Mobile

Newspapers

Source: eMarketer, Aug 2013

Page 11: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

I’VE SAID IT BEFORE…

Mobile is the Missing Piece to Local

11

Mobile Marketing Association

Page 12: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Cell Phones – It’s a New Generation

12

Page 13: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Top Three Digital Agency Says..

13

“Mobile is not the new thing, it [might be] the only thing.”

Page 14: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Q: Is This the Year of Mobile? Is it?

Mobile needed a compelling, fact-based, irrefutable analysis for marketers on the ROI value of mobile to THEIR business

goals

14

Page 15: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

(Smart Mobile Cross Marketing Effectiveness Studies)

The Research

Page 16: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

First, Thank our Partners$2 million raised to make this happen

16

http:///

PARTNERSSUPPORTERS

Page 17: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

SMoX Insights Are Here

U.S., UK, Turkey, China, Brazil

Page 18: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

18

1st Case Study:AT&T – New Device Launch

Page 19: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

1st Study: AT&T/MotoX Campaign

19

MEASUREMENT PARAMETERS

Target

Data Collection

18+

9/17/13-10/28/13

KEY KPI / GOAL

Build Awareness for the new device offering from AT&T

Awareness

Consideration/Image

Purchase

CAMPAIGN MARKETING MIX

TV:92%

PRINT:1%

ONLINE:5%

MOBILE: 1%

Page 20: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Mobile Delivered 2x Impact /Dollar vs. TV when Factored Cost

NationalTV

OnlineDesktop

Print Mobile

20M

15M

10M

5M

0Tota

l Im

pac

t D

ue

to

Exp

osu

re(M

illio

n P

eo

ple

)

People Impacted: Device Awareness

Pe

op

le Im

pac

ted

pe

r D

olla

r

Efficiency (Impact/$): Device Awareness

7

6

5

4

3

2

1

0

20

Page 21: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Shifting $ to Mobile Will ImpactMore People with Same Budget

21

SPEND TO IMPACT RESPONSE BY MEDIA: AWARENESS OF NEW DEVICE

Tota

l Pe

op

le Im

pac

ted

(M

illio

ns) 12,000

10,000

8,000

6,000

4,000

2,000

0

Spend

TV

MOBILE

PRINT

DIGITAL

TV

MOBILE

PRINT

DIGITAL

Page 22: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Therefore, optimal mobile is 16%

22

ACTUALBUDGET

Tota

l Pe

op

le Im

pac

ted

(M

illio

ns)

OPTIMIZED BUDGET( BASED ON

AWARENESS)

=

=

=

=

National TV

Print

Online Desktop

Mobile

1%

5%1%

93%

16%

5%

8%

72%

Page 23: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

By reallocating spend to mobile, there is an

incremental potential of 2.5

million NET people or

+12%!That’s almost the equivalent of the population of Chicago!

23

Same Budget

Better Results

Would You Ignore Chicago?

Page 24: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

24

* Upside potential for mobile is +17% but 12% is incremental considering the decrease from TV

The Actual Impact

Mobile

Online Desktop

Print

National TV

Total

PEOPLE IMPACTED(WITH CURRENT SPEND)

18.9 M

21.2 M

.7 M

1.1 M

.5 M

UPSIDE POTENTIALPEOPLE IMPACTED

(OPTIMIZED SPEND)

.3 M

-1.9 M

3.7 M

3.6 M

5.7 M +27%

Page 25: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Similar Results in all 4 Studies

2/26/2015 Proprietary & Confidential25

Image

Purchase

Intent

Foot

traffic

Sales

16%

Mobile

Optimized %

10%

10%

8%

Study

Awareness

Page 26: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Applying the learnings: Improved results

2/26/2015 Proprietary & Confidential26

Image

Purchase

Intent

Foot

traffic

Sales

Study Impact

+12%awareness

+8%Offline sales

+7%Agreement with key brand image

+15%Intent to shop

With

Best Practices

+18%awareness

+12%Offline sales

+17%Agreement with key brand image

+29%Intent to shop

Awareness

Page 27: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

But What Did You Expect from a Channel with this Commitment

27

Page 28: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

The Value of this Research

Page 29: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Truly, Will SMoX Make a Difference?

1.0 1.2 1.5 1.8 2.2x1.0

2.0

8.1

20.3

32.8x

1.02.5

5.0

10.4

18.6x

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

2002 2003 2004 2005 2006

X Increase in Internet Spending from BaseFor 7 Brands that Conducted XMOS Studies

Total Online Spending

Average XMOS Brands

Average XMOS Companies

Page 30: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

The Math: Total Mobile Ad Spend

30

today

Optimal Allocation

based on 2013 AT&T case

Study

16%, 28.5B

71.7B

Optimal Allocation at

Maturity

Page 31: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

The Opportunity for Local Media

Page 32: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

First, Mobile Has a Powerfully Unique Positioning:

32

The Closest You Can Get

to Your Consumer

Page 33: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

But Does Mobile have Unique Attributes?

33

Page 34: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

AS I SAID LAST TIME…

Mobile is the Missing Piece to Local

34

Mobile Marketing Association

Page 35: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

USP is Supported by High Value

Personalization Pervasiveness Proximity

Page 36: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

My 3 Thoughts For Local Media

1.Location Matters

2.Local Media [Sales] Can [Should] Lead

3.Lots of Opportunities to Innovate [and Educate]

Page 37: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

My 3 Thoughts For Local Media

1.Location Matters

2.Local Media [Sales] Can [Should] Lead

3.Lots of Opportunities to Innovate [and Educate]

Page 38: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

2/26/2015 Proprietary & Confidential

38

0%

2%

4%

6%

8%

10%

12%

14%

16%

0 5 10 15 20 25 30

Po

int

Inc

rea

se

In

Pri

ce

Pe

rce

pti

on

Frequency

Frequency to Lift Response

RETARGETING shoppers that had been to a Walmart location in the past increased performance

Display Ad

Retargeted to a

Past Shopper

Retail Benchmark

Response for

Display Ad – No

Retargeting

Page 39: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

2/26/2015 Proprietary & Confidential

39

0%

2%

4%

6%

8%

10%

12%

14%

16%

0 5 10 15 20 25 30

Po

int

Inc

rea

se

In

Pri

ce

Pe

rce

pti

on

Frequency

Frequency to Lift Response

But real time proximity targeting can be even MORE IMPACTFUL than location retargeting!

Proximity targeting

1.5x

Display Ad

Retargeted to a

Past Shopper

Retail Benchmark

Response for

Display Ad – No

Retargeting

Page 40: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

2/26/2015 Proprietary & Confidential

40

Expandable Units

ProximityRetargeted

Pencil Units

No lift 10%

12% 40%

Location and format Interact: Combine for better results

Page 41: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Because it is where Commerce Happens.

41

90% offlineYet companies know more about online consumer behaviors than offline ones…

Source: US Department of Commerce, May 2014

Page 42: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015
Page 43: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

My 3 Thoughts For Local Media

1.Location Matters

2.Local Media [Sales] Can [Should] Lead

3.Lots of Opportunities to Innovate [and Educate]

Page 44: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

1. Publishers Have a Role in Improving Ad

Effectiveness in Digital

LowHigh

1. Cut out International impressions 18% to 43%

2. Manage Frequency 50% to 70%

3. Capitalize on Time of Day/DoW 10% to 15%

4. Ad Size matters 20% to 54%

5. Page Placement really matters 6% to 350%

6. Creative is “mission critical” 0% to 400%

Total Gain Possible: 0% 2910%

Insights from the What Sticks Research

Page 45: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015
Page 46: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015
Page 47: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

My 3 Thoughts For Local Media

1.Location Matters

2.Local Media [Sales] Can [Should] Lead

3.Lots of Opportunities to Innovate [and Educate]

Page 48: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

mobile advertising

traditionaladvertisingactivation

sponsorshipactivation

consumerpromotionactivation

mobileincentives &

coupons

in-storemobile

marketingVIP/rewards

program

mobiledatabasemarketing

DIGITAL TOUCHPOINTS

OFFLINE TOUCHPOINTS

Path to Purchase is the New Model

Opt-in

AWARENESS ENGAGEMENT TRANSACTION LOYALTY

App promo

Augmented reality

QR codes

MobileCoupons

Mobilewallet

Socialintegration

Print Signage In-store Rewards

Source: Vibes, 2012

Page 49: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Some of What’s is Possible?

49

1. Messaging tools (for immediacy)

2. App Audience building

3. CRM and database building

4. Mobile Coupons / Mobile Wallets

5. Loyalty Programs

6. Location Targeting / Geo Fencing

7. iBeacons (In-Store)

8. Etc.

Membership

Page 50: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

slide titleI Get It. Change is Hard

Page 51: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

THE FUTURE IS CLEAR…

Mobile is the Missing Piece to Local

51

Mobile Marketing Association

Page 52: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Get More: 2015 MMA Events

MMA Events are great networking, education &leadership

opportunities:

• NY Forum – March 17-18, 2015

• SMOX New York – March 17, 2015

• SMOX Chicago – April 9, 2015

• SMOX San Francisco – April 29, 2015

• Singapore Forum – May 25, 2015

• London Forum – June 8, 2015

• Cannes Lions – June 2015

• CEO & CMO Summit – July 26-28, 2015 (Sonoma, CA)

• Brazil Forum – August 2015

• China Forum - August 2015

• India Forum – September 2015

• SM2 Innovation Summit – September 2015 (New York)

• Vietnam Forum – October 2015

• Columbia Forum - October 2015

• Mexico Forum – October 13, 2015

• EMEA Forum – November 2015

• Indonesia Forum - November 2015

More coming

http://www.mmaglobal.com/calendar/monthly

Page 53: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

In the End We Know that Mobile is

Coming.It’s Getting BIG.

And it is Tailor Made for Local

[email protected]

Page 54: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

54

Page 55: MegaConference Talk-Greg Stuart Mobile Marketing Assn Feb 2015

Join the MMA

55

For more information about joining the MMA, contract:

Greg Stuart

CEO

Mobile Marketing Association

[email protected]

+1 631 702 0682