www.hosting.com | © 2013 HOSTING | All Rights Reserved MEETING THE DEMANDS OF AN ON-DEMAND WORLD Top Priorities for IT Leaders 1
Jul 22, 2015
www.hosting.com | © 2013 HOSTING | All Rights Reserved
MEETING THE DEMANDS OF AN ON-DEMAND WORLDTop Priorities for IT Leaders
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Housekeeping
• The “New Normal” in IT
• Priorities
• Service Orientation
• Workflows
• Security
• Data
• New IT Architecture
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Agenda
• The Rate of Change Continues to Increase…
• Expectations Continue to Increase
• Support the Business…
• M&A, Global Needs, Increasing Availability
• While Innovating…
• Big Data & Analytics, Mobility, Cloud Delivery Models
• And Reducing Costs…
• Smaller Teams, Shorter Deadlines, Faster Deployments
• And Improving Security
• It’s Time to Rethink the Way We Support IT
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The “New Normal” in IT
• Do More With Less…Faster
• Evaluate Non-Traditional Alternatives
• Move Your Team Out of The “Grind”
• No More “Sausage Making”
• Focus on Strategic Priorities
• Motivate with Opportunity
• Become a Service Organization
• Recognize You’re Not the Only Choice
• Be a Strategic Advisor to the Business
• Make Business Continuity a Reality
• Data is The Key
• Who Owns the Data, Owns the Business…
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What Does This Mean?
• Minimize What You Develop
• Rethink How You Provide
Services
• Reimagine Workflows
• Secure Your Environment
• Be A Partner In Compliance
• Recognize the Value of Data
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Top Priorities
• Ask These Important Questions:
• Does it Create Competitive Advantage?
• Does Someone Provide it as a Service?
• Is There an Open Source Option?
• Reality Check: Good Developers are hard to find, and even harder to keep…
• The Impact: Only develop what you absolutely have to, leaving the rest to others that can afford to attract & retain top development talent.
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Minimize What You Develop
• Evaluate Cloud Everywhere
• Consider Cloud Desktops
• Virtualize Everything You Can
• Be an Advisor to the Business
• Understand the Market
• Understand Your Options
• Make Unbiased Recommendations
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Change How You Provide Services
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Change How You Provide Services
What makes cloud computing so powerful
is the ability to easily expand the
resources committed to any given
application without buying more
hardware. Need more capacity? Your
cloud provider can offer more in an
instant.
- Matt Murphy, General Partner
Kleiner Perkins Caufield & Byers
• Widespread adoption of
mobile can lead to more
efficient workflows
• E-signature
• Field dispatch & routing
• End-user expectation of
interface is very high
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Reimagine Business Workflows
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Reimagine Business Workflows
I run my business entirely on my
phone, I believe this is the
future… Jeff Immelt is running GE
off his phone.
- Mark Benioff
• Understand the Danger
• Breach Identification & Isolation
• It’s Not Just the Perimeter
• Encryption
• Network Isolation
• Leverage New Tools
• Don’t Be A Target of Convenience
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Secure Your Environment
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Secure Your Environment
Attackers often gain access
using the simplest attack
methods, ones that you could
guard against simply with a well-
configured IT environment and
up-to-date anti-virus.
- 2014 Verizon Data Breach Report
1. Compliance is not a “business problem”
2. There are great IT solutions to
compliance obligations
3. As an IT leader, you can make a business
impact in compliance
• Infrastructure discipline
• Logging & Tracking
• Electronic Book of Evidence
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Be a Partner In Compliance
• Amount of data used globally expected double every 2 years
• Will reach 44 zettabytes (44 trillion gigabytes) in 2020
• Key Insight:
• Applications Migrate Easily…
• Moderately Large Data Sets… not so much…
• Where you store your data is more critical than where you run your application
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Recognize the Value of Data
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The New IT Architecture
Internal Apps
Cloud Delivered
Infrastructure
Vertical
Applications
(SaaS)
Transactional Data
Historically Accumulated “Big” Data
Insight & Analytics
• Minimize What You Develop
• Rethink How You Provide
Services
• Reimagine Workflows
• Secure Your Environment
• Be A Partner In Compliance
• Recognize the Value of Data
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Top Priorities