MEESEVA USER MANUAL FOR FAMILY MEMBERSHIP CERTIFICATE
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MEESEVA USER MANUAL
FOR
FAMILY MEMBERSHIP CERTIFICATE
Contents Procedure for applying the Request at Kiosk End: - ...................................................................................................3
List of Tables Table 1: Service Information at Glance ......................................................................................................................3
List of Figures
Figure 1: Revenue Department ..................................................................................................................................4
Figure 2: Family Membership certificate Selection under Revenue Department ......................................................4
Figure 3: Family Membership certificate request screen ...........................................................................................5
Figure 4: applicant details in Family Membership certificate request screen ...........................................................6
Figure 5: address details in Family Membership certificate request screen ..............................................................6
Figure 6: Deceased details in family Membership certificate request screen ...........................................................7
Figure 7: Documents details in family Membership certificate request Screen ........................................................7
Figure 8: Payment Details ...........................................................................................................................................8
Figure 9 : Payment confirmation ...............................................................................................................................8
Figure 10: Receipt .......................................................................................................................................................9
FAMILY MEMBERSHIP CERTIFICATE
This service is useful to get the Certificate which benefits (either Apathbhandu Scheme/Chief
Minister Relief Fund/Housing/ Prime Minister Relief Fund/Exgratia).
.
Category Type B
User Charges INR 35/-
SLA 15 Days
Documents Required 1. Application Form*
2. A notarized affidavit containing Name, Age and Relationship
with deceased.*
3. Document (Ration card/ Voter ID Card/ Passport/ Passbook,
Aadhar cards, etc.) indicating the relationship of the applicant
with the deceased*
4. Death Certificate/FIR*
Table 1: Service Information at Glance
Note: The asterisk (*) denotes mandatory requirement of documents.
Procedure for applying the Request at Kiosk End: -
This section contains instructions for the operators of the MeeSeva web application to apply for
Family membership certificate
1) In MeeSeva home screen, under List of Services, select Revenue Department as depicted in
Figure 1.
Figure 1: Revenue Department
2) Select Family Membership certificate Under Revenue Department as depicted in Figure 2.
Figure 2: Family Membership certificate Selection under Revenue Department
3) Now Family Membership certificate Details Screen will be displayed as depicted I in Figure3
Figure 3: Family Membership certificate request screen
4) Enter all the applicant details such as Applicant Name, Relation, Gender, and Date of Birth.
As depicted in Figure 4.
Figure 4: applicant details in Family Membership certificate request screen
5) Enter applicant Permanent and postal Address and Delivery type as depicted in Figure 5
Figure 5: address details in Family Membership certificate request screen
6) Enter Deceased Details such as Name, Father Name, DOB, and reason for Death,
Occupation, Aadharas No, Death place and Family member details depicted in Figure 6.
Note: - Clicks on “Add New Row” Button to enter Another Family Member details if
having more members. Like shown in the below screen
Figure 6: Deceased details in family Membership certificate request screen
7) Collect the necessary supporting documents as indicated in family Membership certificate request
page scan the documents and upload into the system, as depicted in Figure 7.
Figure 7: Documents details in family Membership certificate request Screen
Note: All the mandatory fields have to be filled in; otherwise request will not be accepted by the system. 8) Click Show Payment. Another window appears requesting to Confirm Payment as depicted in figure 8.
Figure 8: Payment Details
9) Collect the amount from the Citizen and click Confirm Payment to submit the request as depicted in figure 9.
Figure 9 : Payment confirmation
10) On confirmation, a receipt will be generated as depicted in the following figure. The receipt will contain the Certificate delivery date.
Note: Ensure that you have sufficient balance with your service provider (SCA), else the system will not accept the request.
Figure 10: Receipt
Note: - On submission of the request, Citizen Receives Message. Like your Request for FAMILY
MEMBERSHIP CERTIFICATE Application has been entered vide Application Number, Transaction
Id.
11) On submission, the request will be sent to the work flow of the respective Tahasildar for further
processing.
♦ Once the request is approved by Tahasildar, then Family Member Certificate will be dispatched
through courier to the customer’s address if Delivery SType is Speed Post Local/Non Local.
If Delivery Type Is Manual, then citizen collects the Family Member Certificate (from franchisee where
he/she applied for the Certificate
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