MEDICAL SERVICE CORPS (MSC) Lt Col Tim Stevens Health Services Administration Course 30 Jan 2013
Dec 22, 2015
MEDICAL SERVICE CORPS (MSC)
Lt Col Tim StevensHealth Services Administration Course30 Jan 2013
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Introductions
• Brief Bio• Name• Unit / Location• Length of time assigned as an
MSC• MSC Assignment/Duties• Prior Medical or Line AFSC?
• Civilian Occupation / Full Time Job
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Ground Rules
• Interactive• Share experiences & knowledge
• Courtesy• Cell phones• Flexibility• Non-attribution
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Overview
• Roles and Responsibilities of the Administrator
• Helpful Resources• Networking• Training Opportunities• Readiness Skills Verification
Program
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Air Force MSC Roles
• Medical Readiness• Resource Management• Health Plan Management• Medical Logistics• Medical Information Services• Group Practice Management• Administrator / SGA• Aeromedical Evacuation
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ANG MSC Roles
• Medical Readiness• Resource Management• Health Plan Management
• Medical Logistics ?• Medical Information Services• Group Practice Management
• Administrator/SGA• Aeromedical Evacuation• Emergency Management/Operations• HRF/CERFP• CST Others ?
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Roles & Responsibilities
• In a Nutshell: Manages all of the Medical Unit’s Health Services Activities and Services:
• Plans, develops, manages, and executes!
• You Need to Know about EVERYTHING and be experts in something(s)
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Roles and Responsibilities
• As an Administrator, you are tasked with improving the overall organizational performance.
• How do you do that? • Be a:• Leader• Organizer• Management Expert• Coordinator• Facilitator
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Your Role
• Leader—commissioned AF officer• Medical professional• Administrative consultant to executive
leadership team• The commander’s #2; if not by grade, in
practice• Or key member of the Commander’s Executive Staff
• Represents the Commander at Wing level• Must know what is happening• Responsible for improving organizational
performance
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Oversight of Administrative Programs
• Budget planning and execution• 4A training and training documentation• Readiness planning• EMC facilitation and documentation• Logistics support and inventory
management• Health Records Management• Policy and procedures – Information
Management• Manpower / Recruiting
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Oversight of AdministrativePrograms (Cont.)
• Information Systems and Technologies• Advisor on administrative matters• Interpret & direct implementation of
policies governing health services programs
• War Reserve Material oversight• Awards & Decorations• Evaluations• Self Inspection
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Defining Your Role in Your Unit
• Take responsibility• Know your organization and its capabilities• Consider everything administrative your
responsibility• Earn your position• Get involved with local healthcare groups &
others • Lead or assist with health services admin
training• Continuous Learner; share and learn from your
counterparts & colleagues• Making Significant Contributions • Earn Respect (not Make Some Coffee or
Make Some Copies)
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Successful Performance Indicators
• Leadership “team” • Validation of performance• ORI, CI, Ex-Eval, SEAT, Exercises, Deployments
• Unit member’s involvement/engagement and contributions
• Encourage Wing involvement• Effective Self-Inspection Program• Accountability throughout Unit• Good documentation • “Practical” management style• Consistency
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The Wing, Medical, and other Wing Units
“You need them and they need you”
Proactive Communication & Education both Internally and Externally
• Briefings• Statistics• Programs• Build Relationships• Promotion & Marketing of Medical Mission• Communication
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Gaining Experience, Knowledge,Skills, & Abilities
• Programs• Additional Duties• Committees• First Sergeant• Supervisors• Professional Affiliations• Training
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Training & Growth Opportunities
• Jumpseats prior to inspection• Scottsdale (TOPSTAR) ?• Medical Readiness Symposium (annual)• Medical Readiness Planners Course• Contingency Wartime Planning Course• Telecons, Conferences, Working Groups• Medical Logistics Symposium• Wing Inspection Team (WIT)
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Training & Growth Opportunities (cont.)
• Military Exercises (Patriot, Vigilant Guard, Global Guardian, Silver Flag,etc.)
• Civilian Exercises• Professional Conferences• Active Duty, Reserve, and Civilian
Counterparts• Deployments• Professional Military Education (PME)• Commander’s Development Course• Etc.
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Helpful Resources
• Knowledge Exchange• AF Portal• Each Other – ANG MSC Society• Web sites
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Readiness Skills Verification Program (RSVP) – Old/Current/New
• Training Blocks:• Health Services Management• Executive Management• Medical Resource Management• Medical Logistics Management• Medical Information Systems• Mission Readiness• Aeromedical Evacuation
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Contact Information
Tim Stevens, Lieutenant Colonel, MSC
Medical Administrative Officer
190th Medical Group / 190th Air Refueling Wing
Forbes Field
Topeka, KS
DSN: 720-4569
Commercial: (785) 861-4569
E-Mail: [email protected]
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The Air National Guard
ANG MSC 101
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QUALIFICATIONS
MYTH: Anyone can be a Healthcare Administrator
TRUTH: The field is challenging and requires advanced education and training
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State/Unit(Traditional)
Statutory Tour(Full Time)
SDE
IDE
BDE
ASBC, SOS
AWC, ICAF, USAWC, etc.
correspondence seminar
residenceJUMPSTART
ACSC correspondence
seminar, Residence,
Board Certification
HealthServices
Administration(HSA) Course
Medical Plans
Med Logistics
Resource ManagementMRPC
HSA Grad 41A1
41A3
CWPC
HLS Executive Course
AE – Stage Mgr’s Course
JMPC
FEMACertification
41A4
EMEDS/AE Administrator
MDG Flt CC,EMEDS Ops
AES AE Command Sq CC or DO
State HQs, JF HQs, FEMAHRF Regional Medical Plans
CERFP Medical Plans & Ops
Board Certification
MD
G-A
ES
/CC
MGD/SGAAES/DO
MSC Assistant
ANGRC/SGL
ANGRC/SGA
AN
GR
C/S
G2
ANGRC/SGX
HQ USAF/SG Advisor
NORTHCOM/SG Advisor
CWPC
HLS Executive Course
JMPC
Board Certification
Admin Officer
Medical Readiness Officer
JRMP
AE -TRAC2ES
JOMMCFull-Time Medical
Administrative Officer
WMD Civil Support Team
NG CERFP Medical Planner
ANG Medical Service Corps
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YOUR WAY AHEAD
Do an honest assessment of your status Do a Gap Analysis Minimum – embrace the field (not just a job) Determine to be a Life-Long Learner Read, Attend, Ask, Network, Grow, Give Join an Organization – MSC Society, AAMA,
ACHE, IAEM, etc
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Review the Web Sites
American Academy of Medical Administrators and the College of Contingency Planners
http://www.aameda.org/
American College of Healthcare Executives
http://www.ache.org/
International Association of Emergency Managers
http://www.iaem.com/
ANG MSC Society
www.angmscsociety.org
Approved Board Certifying Agencies
American Academy of Medical Administrators (AAMA) American College of Healthcare Executives (ACHE) American Hospital Association (AHA) Certified Healthcare Facility Manager (CHFM for ASHE) Certified Materials & Resource Professional (CMRP for AHRMM) Healthcare Financial Management Association (HFMA) Healthcare Information and Management Systems Society (HIMSS) International Association of Emergency Managers (IAEM) Medical Group Management Association (MGMA) American College of Medical Practice Executives (CMPE)
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Summary
We are a valuable and relevant Corps! Each MSC has a responsibility to be Excellent in
all we do Be a Protégée and a Mentor Learn everything possible about our career field
(formal courses) Key competencies: Planning, Administering, &
Readiness Commit to being a Consummate Professional MSC is our Corps – our career field is Healthcare
Administration Get involved