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EDiC 2013 At-A-Glance
MEDiC:Who We Are
MEDiC had a phenomenal and busy 2013. As leaders of the MEDiC
council, we are privileged to steward this organization of 7
student-run free clinics in a direction that enables us to continue
making lasting community partnerships, provide outstanding
interprofessional and learning opportunities, and exemplary health
care to those who otherwise have no access. Our council remains
forever in gratitude to the student and health professional
volunteers who assisted us in providing care and to our partners
who join us in addressing the needs of the underserved. We simply
could not do it without you.
These are exciting times for MEDiC. MEDiC is growing, and we're
starting from within. From a new pharmacy formulary to the creation
of an electronic health record, from a new pharmacy intern role to
quality improvements in clinic flow, our 2013 MEDiC council was
committed to incorporating quality improvement, sustainability, and
best practice throughout our work. MEDiC remains a highlight of our
medical education and we are thrilled to see what the future
holds.
-MEDiC Council Vice President, Kirollos Gendi, and President
Meagan Ladell
MEDiC operates due to the generosity of health profession
students from the Nursing, Physican Assistant, and Physician
Therapy Programs and the Schools of Medicine and Public Health and
Pharmacy as well as local health professionals.
In 2013, MEDiC filled 973 student volunteer shifts and 470
health professional volunteer shifts.
In addition to direct patient care, MEDiC provided 201
opportunities to read with children through the Reach Out
and Read Program.
MEDiC: Who We Serve Chief Concern Diagnoses Medications
Gender Employment
MEDiC 2013 Patient Visits
MEDiC saw slightly more males than females in 2013. 1 in 4 MEDiC
patients
51% 49%
Southside (34%) Salvation Army Dental Clinic (17%)Salvation Army
(15%) Safehaven (7%) Michele Tracy (5%)
Grace (19%) Arc House (4%)
Uninsured Public Private Unknown
MEDiC 2013 Patient Insurance Status
of MEDiC patients are uninsured.
82%
No Yes Unknown
were employed.
Patient Visits in 2013
1738
MEDiC is committed to helping address the health care needs of
Madison's underserved. Together, with local volunteer health
professionals and community partners, we are able to provide care
to those who would otherwise go without.
Toothache AnxietyDepression Back PainSkin Rash
The top 5 most common concerns were:
The top 5 most common diagnoses were:
Hypertension Depression Dental ExtractionAsthmaAnxiety
The top 5 most commonly prescribed medications were:Amoxicillin
Gabapentin AcetaminophenIbuprofenTrazadone
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Budget and Expenditures
MEDiC FY'13 Expenditures
Volunteer Operations (1%) Clinic Supplies (2%)Food (11%) Medical
Supplies (6%) Merchandise (11%)
Office Supplies (3%) Pharmaceuticals (67%)Travel-Travel Expenses
(1%)
MEDiC's Value Added
MEDiC's total expenditures were $14,095.03.
Over67% of MEDiC's budget was spent on medications.
Value of Medications Dispensed Patient Visits- Medical Patient
Visits- Dental
MEDiC FY'13 Income SourcesBeginning Balance MEDiC $44,033.13
$12,610.00$7,428.13$3,500.00$2,962.21
FY'13 Income Sources:
*Fiscal Year 7/1/12-6/30/13
Actual cost per patient: $8.10
Medications
Donations FY '13 Income EndowmentBeginning FY'13 Endowment
Balance SMPH Contribution
MEDiC Fundraisers
*calendar year 13
$70,533.47
$9,395.11$104,340.00$149,200.00
Total $262,935.11
DonationsFY'13 Income EarnedSMPH Institutional ContributionMEDiC
Fundraisers
Features & HighlightsPharmacy
The MEDiC Drug & Supply team has been working diligently
throughout 2013 to update policies and procedures in order to
facilitate a change in the supplier of our medications. After
engaging in a successful partnership with The Prescription Center
in La Crosse, WI for the past decade, MEDiC will begin sourcing
medications from the UW Hospital and Clinics Pharmacy Department
early this spring. Over the past several months, MEDiC has more
clearly defined their policies and procedures with regard to
medications and other supplies, performed a thorough review of the
MEDiC medication formulary, and developed a new formulary review
policy.
For the past few years, MEDiC councils have explored the
capacity and capability of MEDiC to transition from paper to
electronic patient records. The 2013-2014 MEDiC council, along with
the help of the past councils and SMPH faculty and staff, created
an electronic medical record unique to MEDiC called the PED
(Patient Encounter Document). The PED is a simplistic, easy-to-use
program structured very similarly to the current paper form, but
with the added capabilities that an electronic medical record has
to offer. In the next few months, MEDiC hopes to develop an online
training program for physician and student volunteers, finish
pilots at the remaining clinics, and slowly begin to implement the
program into the clinics. MEDiC is very excited about transitioning
to electronic documentation, as it will allow better health care to
our patients.
Patient Encounter Document
*This January, Southside made an exciting transition, along with
Access Community Health Center, into their new building on South
Park Street. In February 2014, the doors opened for the first day
of
MEDiC clinic. MEDiC is incredibly grateful for Access' continued
partnership and support. Our patients and volunteers will enjoy
more space and privacy.
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*This year, MEDiC won an award from the Salvation Army entitled
the Others. The Salvation Army
honors an individual or organization exemplifying an
extraordinary spirit of service to others,' not only through
support of the Salvation Army but
including the broader community.
In 1996, Dr. Diamond founded the Safe Haven MEDiC Clinic in
order to better care for the mental health needs of the underserved
population in Dane County. He has not only been a regular physician
volunteer at Safe Haven, but he has acted as the Medical Director
of the clinic since its founding. He is an expert in community
psychiatry and has been an amazing resource from whom the student
volunteers have
Dr. Dulli, one of MEDiC's longest, most frequent, and highly
dedicated volunteers has joined the MEDiC team as Associate Council
Medical Director. Together with Dr. Don Schalch, Council Medical
Director, Dr. Dulli will help guide and support MEDiC by attending
council meetings,
Goodbye, Dr. Diamond! Welcome, Dr. Dulli!
Dr. Christopher Bermant joined the MEDiC team as Safe Haven's
medical director during the fall of 2013. Dr. Bermant, a UW
Hospital and Clinics psychiatrist, has already become an active
part of Safe Haven's success, providing invaluable support to
students, MEDiC, and our patients. Dr. Bermant provided guidance on
the creation of MEDiC's formulary, assisted in a psychiatrist
recruitment campaign, and worked closely with Emily Haas, clinic
coordinator, to ensure the transition between Dr. Diamond and Dr.
Bermant was smooth. We're thrilled to have him join us.
Welcome!
Welcome, Dr. Bermant!
Pharmacy Intern Program
This year MEDiC created the role of pharmacy intern. In this
role, 3rd year pharmacy students are able manage all medications
dispensed from clinic, including assistance in selection,
preparation, and patient education. In addition to increased
patient satisfaction and advanced learning opportunities for
pharmacy students; MEDiC is confident that we're adding increased
safety and quality measures to our entire process. The pharmacy
intern program was successfully implemented at ARC House and South
Side. As the program leaves the piloting stage, MEDiC is hopeful it
will have added value across all clinics.
The Salvation Army "Others Award"
From left to right: Stacy Smrz, Elizabeth Naab, Dr. Murray
Katcher, Dr. Don Schalch, Meagan L adell, Madeline Duffy
The Interprofessional Experience
providing support to students, and lending operational and
clinical expertise. Dr. Dulli, a neurologist, is loved by all for
his great sense of humor, passion for serving the underserved, and
willingness to go above and beyond for our students and patients.
Dr. Dulli will no doubt be an invaluable asset to MEDiC in his new
position. Welcome Dr. Dulli!
learned. It is with his continuous encouragement that the clinic
has been able to improve and grow to see a record number of
patients - 118 in 2013. Dr. Diamond serves as an exemplary role
model of community engagement for all. We couldnt be more thankful
for his 18 years of dedication and service to both the MEDiC
organization, and those who are underserved in our community.
Students from all programs continue to say MEDiC is, "one of the
best interprofessional experiences of my health professional
career". These interprofessional learning experiences would not be
possible without the generosity of our medical directors and
faculty and program advisors who ensure MEDiC remains an
opportunity for interprofessional and educational excellence.
MEDiC's Medical Directors: Dr. Don Schalch (Council); Dr. Doug
Dulli (Council); Dr. Jacqueline Redmer (ARC); Dr. Doug Kutz
(Grace); Dr. Cassandra Valmadrid and Dr. Peter Newcomer (Michele
Tracy); Dr. Murray Katcher (Salvation Army); Dr. Matthew Kutz and
Dr. Benjamin Farrow (Salvation Army Dental); Dr. Ron Diamond and
Dr. Christopher Bermant (Safe Haven); Dr. Anne Eglash (South Side);
Dr. Dipesh Navsaria (Reach Out and Read). Faculty and Program
Advisors: Lisa Steinkamp (Physical Therapy Program); Julie Astrella
(School of Nursing); and Lisa Wagner and Chelsey Kilmer (Madison
Dental Initiative). Community Services Program Staff: Madeline
Duffy and Marigrace Carney
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AcknowledgementsMEDiC would like to thank the following groups
and individuals
for their outstanding contributions to the underserved of
Madison:
UW School of PharmacyUW School of Nursing
UW HealthUW Foundation
UWSMPH Faculty, Staff and StudentsUWSMPH Academic Affairs
UWSMPH Department of Family MedicineUWSMPH Physician Assistant
Program
UWSMPH Physical Therapy ProgramUWSMPH Department of
Dermatology
UW Hospital and ClinicsAccess Community Health Center
ARC Community Services, Inc.
Most especially, we extend our deepest gratitude to all of the
remarkable people who volunteer their time and talents, allowing
MEDiC to fulfill their service
mission.
The MEDiC 2013-2014 Council
St. Marys HospitalMadison Dental Initiative
UW-Morgridge Center for Public Service Delta Dental
Benevolent Specialist ProjectPorchlight, Inc.
Reach Out and ReadHealth Hut
Juli Aulik, Director, Community Relations, UWHC Reach Out and
Read The Salvation Army
Saint Vincent De Paul Charitable Pharmacy
School of MedicineMeagan Ladell- PresidentKirollos Gendi- Vice
President: DevelopmentSurbhi Singhal- Vice President:
FinanceElizabeth Abbs- Community Resources/ RORNicholas Anderson-
Clinic Coordinator: DentalDustin Baldwin- Clinic Coordinator:
GraceRitika Batajoo- Clinic Coordinator: Michele TracyKathryn
Berndtson- Referrals CoordinatorNailah Cash-O'Bannon- Clinic
Coordinator: Michele TracyColin Ehlenbach- Student
SchedulerJennifer Gassner- Public RelationsEmily Haas- Clinic
Coordinator: Safe HavenEvan Joyce- Clinic Coordinator: DentalLuiza
Kerstenetzky- Referrals CoordinatorAndrew Lang- South Side
Administrative Coordinator
Physician Assistant ProgramJon LaCore- PA CoordinatorHolly
Schmidt- PA CoordinatorAli Ramaeker- PAJimmy Clark- PA
School of PharmacyBecca Grupe- Drug Supply CoordinatorYang He-
Drug Supply CoordinatorDanielle McKimmey-Pharmacy Volunteer
CoordinatorScott Pearson- Drug Supply Coordinator
Hannah Mueller- Nursing Patient Education LeadMegann Mussatti-
Nursing Administrative LeadAmy Plaza-Baji- Nursing Scheduling
Lead
School of Nursing
Elise Larson- Clinic Coordinator: ARC HousePatricia
Liu-Community ResourcesElizabeth Naab- Clinic Coordinator:
Salvation ArmyAshley Nault- Data ProjectLindsay Raab-Clinic
Coordinator: South SideCaitlin Regner- Physician SchedulerDanica
Rockney- Clinic Coordinator: South SideEileen Shannon- Referrals
CorodinatorStacey Smrz- Clinic Coordinator: Salvation ArmyJacquelyn
Swietlik- Salvation Army Intake CoordinatorAlyssa Walker- South
Side Administrative CoordinatorDaniel Ziebell- Clinic Coordinator:
Grace
Physical Therapy Program Julie Chen- Salvation Army/Grace
CoordinatorAmanda Cleary- Michelle Tracy/ARC CoordinatorGuillermo
Contreras- Southside CoordinatorKelsey Figg- Southside
CoordinatorKristen Gollnick- PT CoordinatorJesse Majxner- Southside
CoordinatorElizabeth (Lisa) Pade- Salvation Army/Grace
CoordinatorHannah Vogt- Michelle Tracy/ARC Coordinator