· Web viewAdvertising Captioning Complaints handling ... Reality TV News & current affairs 1 1 1 1 3 * Not all investigations concern broadcasts, for example, quota compliance

Broadcasting statistics: April 2016

To give stakeholders and other citizens better insights into our investigations work, we present this statistical breakdown of the broadcasting investigations work we have recently done and are currently doing. Where investigations are ongoing, or have not been published, the ACMA is generally unable to give detail of the entities and issues involved for individual matters or otherwise make comment.

Figure 1: Broadcasting – investigations finalised by service type in April 2016

TV Radio0

5

5

2

Broadcasting: investigations finalised by service type in April 2016

CommunityCommercial

1

Figure 2: Broadcasting – investigations finalised by issue in April 2016*

Classification

Distressing material

Accuracy

Advertising

Captioning

Complaints handling

Dislike, contempt or ridicule

Impartiality

0 0.5 1 1.5 2 2.5

2

2

1

1

1

1

1

1

Broadcasting: investigations finalised by issue in April 2016*

* One investigation may involve several issues.

Figure 3: Broadcasting – investigations finalised by genre in April 2016

1

1

1

1

3

Broadcasting: investigations finalised by genre in April 2016

ComedyLight entertainmentOtherReality TVNews & current affairs

* Not all investigations concern broadcasts, for example, quota compliance issues.

2

Figure 4: Broadcasting – investigations finalised per month as at 30 April 2016*

May-15

Jun-15Jul-1

5

Aug-15

Sep-15

Oct-15

Nov-15

Dec-15

Jan-16

Feb-16

Mar-16

Apr-16

0

5

10

15

20

25

30

35

40

2 2 13

21

1 2 13

3

11

86

8

7

37

23

33

41

1

1

2

Broadcasting: investigations finalised per month as at 30 April 2016

No findingConcludedNo breachBreach

*No finding outcomes relate to where there has been insufficient information or there are other reasons that have prevented the ACMA from making a finding. Concluded investigations are those where a complaint is withdrawn prior to a decision.

3

Figure 5: Broadcasting – average time taken to finalise closed investigations as at 30 April 2016*

May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-160.0

1.0

2.0

3.0

4.0

5.0

6.0

2.8 2.6 2.6 2.72.3 2.1 2.0 1.8 1.8 1.7 1.7

1.6

Broadcasting: average time taken to finalise closed investig-ations

as at 30 April 2016Rolling averageAve time in months

* Key performance indicator (KPI) is less than five months to finalise an investigation. For the period May 2015 to April 2016, the average time taken to finalise a broadcasting investigation was 1.6 months.

Figure 6: Broadcasting – current investigations by service type as at 30 April 2016

TV Radio0

1

2

3

4

5

6

7

8

9

3

5

4

2

1

1

Broadcasting: current investigations by service type as at 30 April 2016

CommunityOpen Narrowcast National (ABC & SBS)Commercial

4

Figure 7: Broadcasting – current investigations by date opened as at 30 April 2016

1

15

Broadcasting: current investigations by date openedas at 30 April 2016

Between 3-5 months< 3 months

Figure 8: Broadcasting – current investigations by issue as at 30 April 2016*

Accuracy

Dislike, contempt or ridicule

Impartiality

Privacy

Local news in regional areas

Category of service

Diversity of perspective

Harm & offence

Misuse of alcohol

0 1 2 3 4 5 6

5

4

3

2

2

1

1

1

1

Broadcasting: current investigations by issue as at 30 April 2016*

* One investigation may involve several issues.

5