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2012 Patapsco Designs Ltd
MediaBand TDM-4 User Manual V1.4
All rights reserved. No parts of this work may be reproduced in
any form or by any means - graphic, electronic, or mechanical,
including photocopying, recording, taping, or information storage
and retrievalsystems - without the written permission of the
publisher.Products that are referred to in this document may be
either trademarks and/or registered trademarks of the respective
owners. The publisher and the author make no claim to these
trademarks.
While every precaution has been taken in the preparation of this
document, the publisher and the author assume no responsibility for
errors or omissions, or for damages resulting from the use of
informationcontained in this document or from the use of programs
and source code that may accompany it. In no event shall the
publisher and the author be liable for any loss of profit or any
other commercial damagecaused or alleged to have been caused
directly or indirectly by this document.
Printed: March 2012 in UK
Patapsco has recently been acquired by Communications Systems,
Inc. (CSI) and is now a part of Transition Networks, Inc.,
asubsidiary of CSI. The high-quality, reliable Transition Networks
brand of products is now combined with the world classportfolio of
telecommunications and data communications products from Patapsco
Communications.
You can be assured that the same quality and support from both
organizations will continue. Please contact either
TransitionNetworks or Patapsco Communications for sales, support
and product information.
Patapsco CommunicationsThe Passfield Oak, Passfield, Near
Liphook,HampshireGU30 7RL UK
Tel: +44 (0) 1428 752900Fax: +44 (0) 1428 752901Email:
[email protected] Site: www.patapsco.co.uk
Transition Networks10900 Red Circle DriveMinnetonkaMN 55343
USA
Tel: 952- 941-7600 or 1-800-526-9267Fax: 952-941-2322Email:
[email protected] Web Site: www.transition.com
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MediaBand TDM-4 User Manual2
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Table of Contents1. Transition Networks - Patapsco Range 4
2. Navigating this Manual 5
3. Product Overview 7
4. Safety 8
...................................................................................................................................
84.1 Safety Statements
...................................................................................................................................
114.2 Approvals
...................................................................................................................................
134.3 Environmental Concerns
5. Getting Started 14
...................................................................................................................................
145.1 In the Box
...................................................................................................................................
155.2 Rack Mounting Kit
...................................................................................................................................
165.3 Connections and Cabling
...................................................................................................................................
175.4 Cable Spec
...................................................................................................................................
175.5 Install ing DbManager
...................................................................................................................................
185.6 Using DbManager
...................................................................................................................................
195.7 Connecting via Terminal
...................................................................................................................................
215.8 Connecting via IP
6. Device Window 24
...................................................................................................................................
246.1 Front Panel - LEDs
7. Configuration 25
...................................................................................................................................
267.1 Name and Management Settings
...................................................................................................................................
277.2 Ports and Clocking
...................................................................................................................................
287.3 Util i ties
................................................................................................................................................................................
29Info 7.3.1
................................................................................................................................................................................
31TDM Status 7.3.2
................................................................................................................................................................................
31Rate Limiting Ports 7.3.3
................................................................................................................................................................................
32Echo Test 7.3.4
................................................................................................................................................................................
33Loopbacks 7.3.5
................................................................................................................................................................................
34SFP 7.3.6
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3Contents
3
2012 Patapsco Designs Ltd
8. Appendix 35
...................................................................................................................................
358.1 Event Messages
...................................................................................................................................
368.2 Boot Up Procedure
...................................................................................................................................
378.3 Glossary
...................................................................................................................................
448.4 FCC Affidavit
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MediaBand TDM-4 User Manual4
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1. Transition Networks - Patapsco RangePatapsco MediaBand
products allow the delivery of synchronous TDM and Serial data
streams across asynchronous fibre or copperlinks. MediaBand will
packetize traffic for transport across the IP link and
transparently depacketize it at a remote site. The traffic willthen
be played out to the data interfaces. MediaBand must be used as a
two-ended solution, and an existing system can easily beexpanded
with more MediaBand units to allow links to new sites and
devices.
Please contact Transition Networks or Patapsco for any
additional information on the product range, or for any other
queriesregarding communications solutions:
Transition Networks10900 Red Circle Drive
MinnetonkaMinnesota55343USA
Telephone: +1-952-941-7600 or: +1-800-526-9267 Fax:
+1-952-941-2322 email: [email protected]
[email protected] Web Site: www.transition.com
Patapsco CommunicationsThe Passfield
OakPassfieldLiphookHampshireGU30 7RLUK
Telephone: +44 (0)1428 752900 Fax: +44 (0)1428 752901 email:
[email protected] Web Site: www.patapsco.co.uk
mailto:[email protected]:[email protected]://www.transition.commailto:[email protected]://www.patapsco.co.uk
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Navigating this Manual 5
2012 Patapsco Designs Ltd
2. Navigating this ManualThis manual is best viewed using the
latest version of Adobe Reader, which is a free program. Click
below to download the latestversion of the product from the Adobe
Website.
Table of Contents
The Table of Contents starts on page 3. Click on a topic to
navigate directly to the relevant page.
Bookmarks
Use the Bookmarks table on the left to navigate through the
pages of the manual. Use the small + and - symbols to expand
andcollapse the chapters of the manual.
Search
If there is a specific chapter of the manual which is required,
it can be found using keywords. The keywords can then be entered
intothe PDF search tool, and all occurrences of the keyword will be
displayed.
Example: To find information on configuring clock sources, the
keyword 'clock' can be used. Go to Edit Search (or press Ctrl+F)
and enter Clock. Now Click Search and all the references to the
keyword will bedisplayed below the search field. Click on any of
the search results to go to the page immediately.
Printing
This manual can easily be printed if a hard copy is required for
a presentation, or simply if a hard copy is preferred. To print
themanual, open it with Adobe Reader and go to F ile P rint.
Configure your printer and click P rint.
Notes on figures used in this manual
The following symbols will be used in this manual to highlight
points of particular interest:
Info: A note about a subject which particular care should be
taken with.
Example: An example scenario used to better describe an action
or a situation.
Warning: A warning which must be read before taking any action.
Ignoring the warning may potentially leadto a problem.
Arrow: This symbol indicates the next step, option or menu layer
which needs to be accessed.
The Arrow symbol will be used often in this manual to quickly
describe how to navigate to an option within the MediaBand
TDM-4menu system.
http://get.adobe.com/reader/
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MediaBand TDM-4 User Manual6
2012 Patapsco Designs Ltd
For example, to navigate to this location:
The following figure would be used:
PKT 1 Util i ties P ing/Trace Session Trace Route
Other Formats
This manual can be provided in a variety of different help
manual formats upon request. Please contact Patapsco for
moreinformation.
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Product Overv iew 7
2012 Patapsco Designs Ltd
3. Product OverviewA range of remotely manageable E1 T1 V.35 and
X.21 media converters which transport serial interfaces across dark
fibre plustransport Ethernet traffic at the same time.
Used in pairs; one at each end of the fibre, MediaBands are both
locally and remotely manageable with good diagnostics and
testfacilities - the MediaBand is a robust professional fibre
converter.
Very flexible clock hierarchy which includes the ability to
transport a provided clock across the fibre, to use its own very
accurate(0.2ppm) internal clock or even to transport
differently-clocked E1/T1s across the same fibre. As well as
providing E1 T1 V.35 andX.21 media conversion over fibre, the
MediaBand can use the same fibre to transport Ethernet traffic
along-side the serial, so asingle fibre can be used more
efficiently and for many purposes.
Can interface directly to carrier leased lines and ISDN services
with the optional Telecoms Approvals feature.
MediaBands can be cascaded to deliver extra circuits and mix
different interface types, using the fibre links very
efficiently.
Datasheets are available for each MediaBand TDM-4 version, which
give a wide range of information and specifications for thedevice,
including application notes and examples. Please visit the main
page for MediaBand TDM-4 or follow one of the links todatasheets
below:
MediaBand-1 Single E1/T1
MediaBand-4 Quad E1/T1
MediaBand-VX Single X.21/V.35
MediaBand-32 multiple E1/T1
Patapsco's website has a detailed FAQ section which has a wealth
of information on the product range, fault-finding and
configuration.
http://www.patapsco.co.uk/Products/MediaBand/Mediaband_E1_Media_Converter_T1_to_Fibre_Fiber.htmlhttp://www.patapsco.co.uk/PDF-Products/MediaBand/T1_E1_Fibre_Fiber_Media_Converter_MediaBand_1.pdfhttp://www.patapsco.co.uk/PDF-Products/MediaBand/Media_Converter_4_T1_E1_Fibre_Fiber_Ethernet_MB4.pdfhttp://www.patapsco.co.uk/PDF-Products/MediaBand/E1_or_T1_and_V35_or_X21_Media_Converter_Fibre_Fiber.pdfhttp://www.patapsco.co.uk/PDF-Products/MediaBand/32_port_E1_Media_fibre_fiber_converter.pdfhttp://www.patapsco.co.uk/Top_Level/FAQs.html
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4. SafetyPlease take a moment to observe the safety notices for
this product and its accessories.
4.1. Safety Statements
Caution: Danger of electric shock. The device may be connected
to hazardous voltages. Switch to power-off state before working on
the device.
Caution: Danger of electrostatic discharge. Electronic
components are sensitive to electrostatic dischargesthat might
damage the device. Protect the device from electrostatic discharges
by wearing an electrostaticwristband connected to a grounding
terminal.
Caution: Interruption of data transmission. Data transmission
will be interrupted during any work on thetransmission line and/or
deactivation of the power supply. Make sure that that any work will
only becarried out on inactive lines (without data transmission) or
during quiet times to reduce interference to livesystems.
Caution: Danger of damage to devices or service interruption.
Access by unauthorized third persons maycause damaged devices
and/or interrupted services. Make sure that subracks are only
installed in lockablelocations.
Caution: Danger of overvoltage. During faults, dangerous
unprotected voltages may be present. Ensuresufficient grounding of
the housings, i.e. by connecting the grounding contact.
Safety Warnings
Safety requirements are not fulfilled unless this equipment is
connected to a wall socket outlet with a protective earth (PE)
contact.
The power cord used to connect this equipment must be HAR marked
and fitted with an IEC320 connector and an ASTA approvedmoulded
plug.
There are no user serviceable parts in this equipment. All
servicing and repair tasks must be undertaken by qualified
servicepersonnel.
Isolation from mains power is achieved by the removal of the
main power cord.
Telecommunications Safety
The safety status of ports conform to EN60950.
Connections to ports must be made such that the equipment
continues to comply with the standard defined by EN60950 for
SELV/TNV circuits after such connections have been made.
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Safety 9
2012 Patapsco Designs Ltd
Any equipment which is connected to a Patapsco system should be
separately approved for connection.
Port Safety Status
ISDN Network Ports - TNV
Term and LAN Ports - SELV
SFP Ports
Optical SFPs use a small laser to generate a fiber-optic signal.
Keep the optical transmit and receive ports covered whenever a
cableis not connected to the ports.
Warning: Because invisible laser radiation may be emitted from
the aperture of the ports when no fiber cable isconnected, avoid
exposure to laser radiation and do not stare into open
apertures.
Inserting an SFP Module
1. Attach an ESD preventive wrist strap to yourself and a bare
metal surface.2. Remove the SFP module from its protective
packaging.3. Ensure that any latches on the module are closed.4.
Align the SFP module in front of the slot opening on MediaBand
TDM-4.5. Insert the module into the slot until it snaps into
place.
Note: Disconnect all cables from an SFP module before inserting
or removing it.
Note: Do not remove and insert an SFP module more than is
necessary. Doing so may shorten the useful life ofthe SFP
module.
Note: The orientation of the SFP module when inserting it into
the device will vary depending on itsmanufacturer. SFP modules
include a mechanism to safeguard against incorrect insertion and
removal. Neverforce or twist the module when inserting it into the
MediaBand TDM-4 device.
Inserting F iber-optic Cables
1. Remove the dust covers from the SFP module and the cables.2.
Insert the fiber-optic cables into the module noting the polarity
of the connections.
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Removing an SFP Module
1. Attach an ESD preventive wrist strap to yourself and a bare
metal surface.2. Remove all cables from the SFP module.3. Insert
the dust cover into the SFP module.4. Pull the handle down to
unlock the module.5. Gently pull the module forward out of the
socket.
Mains Connection (AC)
The power requirements for MediaBand TDM-4 are: 95VAC to 240VAC
at 47-63Hz.
The Mains Plug should conform to: EL-302 to Nema 5-15P class 1
applications 10/15 A @ 125V 10A minimum >28AWG
The IEC Plug conforms to: El-701A to IEC320/C13 10A 250V
rating.
The following rated mains cables must be used in the regions
stated:
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Safety 11
2012 Patapsco Designs Ltd
Region Standard Rated Current (Amps) Rated Voltage (Volts)
Application
Europe CEE(7) VII 10 250 Class 1 Appliances
United Kingdom BS1363A 13 250 Class 1 Appliances
USA/Canada 5-15P 10 125 Class 1 Appliances
Australia AS 3112 10 250 Class 1 Appliances
South Africa BS546 10 250 Class 1 Appliances
International IEC 320/C13-C15 10 125/250 Class 1 Appliances
DC Connection
Unit may be fitted with a DC power inlet. The DC voltage
connected should be in the range 36-70VDC. Typically 400mA @
48VDC.
TDM Connections
TDM cables used should meet the following specifications:
24AWG 0.2mm/7 stranded bare copper 3 or 4 pairs dependent
Shielded or Non-Shielded with moulded US plug 8P8C gold plated
3U
European Deviations
S (FI, NO, SE) CLASS 1 PLUGGABLE EQUIPMENT TYPE A
Intended for connection to other equipment or a network shall,
if safety relies on connection to protective earth or if surge
suppressorsare connected between the network terminals and
accessible parts, have a marking stating that the equipment must be
connected toan earthed mains socket-outlet.
The marking text in the applicable countries shall be as
follows:FI: "Laite on liitett soujamaadoitus-koskettimilla
varustettuun pistorasiaan"NO: "Apparaten m tilkoples jordat
stikkontakt"SE: "Apparaten skall anslutas till jordat uttag"
4.2. Approvals
All approvals are pending. Patapsco can provide approvals for
MediaBand TDM-4 units' connection to carrier networks on
request.These approvals can cover ETSI, ANSI and Scandinavian
circuit connection and isolation. Please contact Patapsco for
moreinformation.
Safety
This product meets EN60950-1 and carries the mark.
EMC
Europe and rest of the world where applicable covered by
harmonisation:
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MediaBand TDM-4 User Manual12
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Country Standards
Europe EN 55022, EN 55024
Australia and New Zealand AS/NZ CISPR 22
USA FCC pt 15b
WARNING: This is a class A product. In a domestic environment
this product may cause radio interference inwhich case the user may
be required to take adequate measures.
Telecoms
Country StandardsEurope ETSI - TBR3 Basic, Primary Rate Layer
1/2/3, TBR4Australia S016 Leased Line connectivity, S038 Primary
Rate
requirements over TBR4New Zealand News Letter 125 testing for
connectivityUSA TIA-968-ACanada CS-03
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Safety 13
2012 Patapsco Designs Ltd
4.3. Environmental Concerns
Patapsco products comply to the Waste from Electrical and
Electronic Equipment (WEEE) Directive which states that producers
ofelectronic/electrical products must take responsibility for those
products at the end of their life. The user may dispose of their
wasteequipment by handing it over to a designated collection point
for the recycling of waste electrical and electronic equipment, or
byreturning it to Patapsco. The separate collection and recycling
of waste equipment at the time of disposal will help to
conservenatural resources and ensure that it is recycled in a
manner that protects human health and the environment.
Please contact Patapsco for information on returning a product
at the end of its life.
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5. Getting StartedFollow these steps to connect up and install
the unit, ready for configuration.
5.1. In the Box
All units are supplied with the following:
Terminal cable
This is used for configuration of the units when IP connection
is not possible or where the default IP address is not usable.
Please see Connecting via IP for details on IP management.
DbManager Installation Disk
This CD allows management software to be installed onto a PC for
configuration and monitoring of the device. Please see
InstallingDbManager for more information.
The following accessories are optional:
TDM Cables
TDM Port cable packs can be ordered with units as required.
LAN Network Cables
Cables to connect from a LAN to MediaBand TDM-4 can be ordered
with MediaBand TDM-4 units as required.
SFP Module
SFP modules may be used with MediaBand TDM-4. Finisar SFP
products are recommended for use with MediaBand TDM-4.
Rack Mounting Kit
Units can be supplied with brackets and accessories to enable
the unit to be mounted in a 19" rack.
If any additional accessories are required, please contact
Patapsco.
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Getting Started 15
2012 Patapsco Designs Ltd
5.2. Rack Mounting Kit
All Patapsco units can be mounted in a standard 19" rack
housing. To allow units to fit into a 19" rack, a Rack Mounting Kit
must bepurchased for the unit(s). There are various rack mounting
options depending on the size of the unit ordered. The following
guidewill explain how to use the Rack Mounting Kit with Patapsco
units.
2 x L -Bracket s
4 x Rack Mount Washers
4 x Rack Mount Cage Nuts
4 x Rack Mount Screws
4 x Long Patapsco Case Screws
[1] Remove the four short screws near the front or rear panel on
the left and right hand sides of the Patapsco unit. The unit can
bemounted with the front panel facing forward or with the ports
facing forward as required.
[2] Fit one of the L-Brackets to the side of the unit. The four
small fixing holes allow the unit to protrude forward or sit
further backdepending on the desired position of the unit. The
bracket may also face forwards or backwards depending on the
desired position ofthe unit.
[3] Fix the L-Bracket in place using the Long Patapsco case
screws.
[4] Fix the second L-Bracket to the other side of the case in
the same way.
[5] Put the Rack Mount screws through the Rack Mount
washers.
[6] Offer the unit up to the rack and fix it in place using the
Rack Mount Screws and Rack Mount cage nuts.
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5.3. Connections and Cabling
Please connect the cables to the MediaBand TDM-4 in the order
below.
TDM Connections
MediaBand TDM-4 may be fitted with up to four RJ45 presentation
TDM ports. Make the connection between the TDM access pointsor
devices and the TDM ports on the MediaBand TDM-4 rear panel.
NOTE: Only shielded, approved cables should be used for these
connections.
DbMgr Terminal Port
There are two methods of management access to Patapsco devices.
The terminal port allows the unit to be managed via a PC COMport.
Connect the terminal cable between the terminal port on MediaBand
TDM-4 and a spare PC COM port.
LAN Port Connections
MediaBand TDM-4 has a LAN port for management connections via a
company network. The port should be connected to arouter, hub or
ethernet switch using a straight-through CAT5e cable.
SFP Ports
The SFP interfaces can be fitted with a range of modules for
interfacing with different types of equipment. Please ensure
thatthe cables and modules used with the SFP cages are screened and
of a high quality. Please see Safety Statements formore information
on the SFP connections.
Power Cables
Connect the Mains lead directly to the mains power socket. The
cord must be HAR marked and fitted with an IEC320 connector andan
ASTA approved moulded plug. If the unit is fitted with a DC power
supply, use the screw terminals to connect the DC source. Thesource
should be a negative DC feed, so the 0V (positive) lead should
connect to the 0V terminal on MediaBand TDM-4, while the -48V
(negative) lead connects to the -48VDC terminal.
Power cords are not supplied with Patapsco equipment. Please
contact Patapsco if power cords are required.
Please contact Patapsco with any additional cable
requirements.
Please note: Only MediaBand TDM-4's dual Power Supply Units are
hot-swappable (can be removed andreconnected while the unit is
powered on). All other cards should not be removed until the unit
is powered off.Please seek guidance from Patapsco before removing
cards from MediaBand TDM-4.
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Getting Started 17
2012 Patapsco Designs Ltd
5.4. Cable Spec
Specs for cables used with all Patapsco products are shown. The
polarity of all connections is written from the point of view of
acable connecting to the Patapsco unit.
Double-click on the cable names below to open the spec for each
cable. The colour of the text corresponds to the colour suppliedby
Patapsco.
Controller
Ethernet
Ethernet Crossover
TDM
TDM Crossover
RJ45 - BNC
5.5. Installing DbManager
Note: If you have an older DbManager installation on the
management PC already, it is possible to upgrade tothe version of
DbManager on the CD. A batch file on the CD can be used to do this
automatically provided theapplication is installed in the default
location (C:\Program Files\Patapsco\DbMgr). Please see the
Upgradefolder on the installation disk for details. Upgrading to
the latest version of DbManager is always recommended.
Please follow these steps to install DbMgr:
1. Insert the DbMgr disk into your CD drive. The installation
will start. Read the license agreement and click Next >
2. Fill out the Customer Information form. If the version of
DbMgr purchased is a multi-user and/or multi-device version,
therewill be a serial number on the case for the DbMgr disk. Enter
the serial number.
Note: If there is no serial number on the case, the DbMgr is a
Lite version. Please leave the Serial Number fieldblank.
3. Choose a location to install DbMgr to and continue the
installation.
4. DbMgr is now installed and ready to use.
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Patapsco Designs Ltd Cable Specification Document
Part Number SEE BELOW Description Controller Cable Date
4/10/2008 Application Generic Authorised By Gary Strawbridge Colour
Green Identifier Cont/02 Identifier Cont/02 Connector Type RJ12
Connector Type DB9S
Pin Number Patapsco Signal Pin Number 2 TX (from Patapsco) 2 1
RX (to Patapsco) 3 3 GND 5
Cable - Controller.pdf
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Patapsco Designs Ltd Cable Specification Document
Part Number SEE BELOW Description Ethernet Cable Date 20/04/10
Application Generic Authorised By Pete Cairns Colour Green
Identifier C/Ethernet Identifier C/Ethernet Connector Type RJ45
Connector Type RJ45
Pin Number Signal Pin Number 1 Tx+ (from Patapsco) 1 2 Tx- (from
Patapsco) 2
3 Rx+ (to Patapsco) 3 6 Rx- (to Patapsco) 6
4 Not used 4 5 Not used 5 7 Not used 7 8 Not used 8
= Twisted Pair
Cable - Ethernet.pdf
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Patapsco Designs Ltd Cable Specification Document
Part Number SEE BELOW Description Ethernet Crossover Cable Date
20/04/10 Application Generic Authorised By Pete Cairns Identifier
C/EthernetXover Identifier C/EthernetXover Connector Type RJ45
Connector Type RJ45
Pin Number Signal Pin Number 1 Tx+ (from Patapsco) 3 2 Tx- (from
Patapsco) 6 3 Rx+ (to Patapsco) 1 6 Rx- (to Patapsco) 2 4 Not used
4 5 Not used 5 7 Not used 7 8 Not used 8
= Twisted Pair
Cable - Ethernet Crossover.pdf
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Patapsco Designs Ltd Cable Specification Document
Part Number SEE BELOW Description PRI/TDM Cable Date 22/9/99
Application Generic Authorised By Steve Thickett Colour Green
Identifier C/ISDN/PRI Identifier C/ISDN/PRI Connector Type RJ45
Connector Type RJ45
Pin Number Signal Pin Number 1 RX+ (to Patapsco) 1 2 RX- (to
Patapsco) 2 3 GND 3 4 TX+ (from Patapsco) 4 5 TX- (from Patapsco) 5
6 GND 6 7 - 7 8 - 8
= Twisted pair
Cable - PRI.pdf
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Patapsco Designs Ltd Cable Specification Document
Part Number SEE BELOW Description PRI/TDM Crossover Cable Date
22/9/99 Application Generic Authorised By Steve Thickett Colour
Yellow Identifier C/ISDN/PRIXover Identifier C/ISDN/PRIXover
Connector Type RJ45 Connector
Type RJ45
Pin Number Signal Pin Number 1 RX+ (to Patapsco) 4 2 RX- (to
Patapsco) 5 3 GND 3 4 TX+ (from Patapsco) 1 5 TX- (from Patapsco) 2
6 GND 6 7 - 7 8 - 8
= Twisted pair
Cable - PRI Crossover.pdf
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Patapsco Designs Ltd Cable Specification Document
Part Number SEE BELOW Description RJ45-BNC Cable Date 20/04/10
Application Generic Authorised By Pete Cairns Identifier C/RJ45-BNC
Identifier C/ RJ45-BNC Connector Type RJ45 Connector Type BNC
Pin Number Signal Pin Number 1 RX+ (to Patapsco) Red Centre 2
RX- (to Patapsco) Case 3 GND Case 4 TX+ (from Patapsco) Green
Centre 5 TX- (from Patapsco) Case 6 GND Case 7 - - 8 - -
= Twisted pair
Cable - RJ45-BNC.pdf
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5.6. Using DbManager
This section will explain some of the principles of using
DbManager with Patapsco devices.
Five Windows
DbManager is based around five windows which display information
about the devices which are being monitored. These windowedcan be
customized and arranged for a clear overview of events on an active
system. Use the mouse to drag and resize the windows,or use the
Window menu to automatically arrange the windows in a Cascade,
Horizontal or Vertical tiles. The layout will be savedwhen exiting
DbMgr.
Drag and resi ze the wi ndows to create a custom l ayout , or
use the Window menu
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2012 Patapsco Designs Ltd
The windows are used for the following:
Map The Map window shows a 4 layered, tree-structured map of a
system. Each node on the upper layersrepresents a section of the
network, while Nodes on the lowers layer represent individual
Patapscodevices. With the IP addresses configured for each Node and
Device, a large network of devices can bemonitored. Links can be
configured between the nodes to represent the Links between units.
The links arethen monitored for events. Multi-layer network
topology can be represented using this window.
Connected to Dev ice This window is only visible once a
management connection is started with an individual Patapsco
devicefrom the lowest Map layer. This window shows the front and
rear panels of the unit, which are used tomonitor the LED status of
the device and access its configuration settings. The LED states
will change inreal time.
Note: DbManager Lite only allows a single Node to be configured
for use. Please contact Patapsco if multipleNodes are required.
OutstandingEvents
Outstanding events are events which require resolution, such as
ports being disconnected. These eventswill stay in the Outstanding
Events window until they are resolved; for example when the port
isreconnected.
Event History The Event History records all events which are
received from the devices.
Terminal The Terminal window shows the communications between
the device and DbMgr in their raw state. Thiswindow is sometimes
used for debugging systems by Patapsco engineers and their
agents.
Configuring Devices
All device configuration is made from the Connected to Device
window. Once changes have been made, theymust be uploaded to the
device using the File Upload command. The Upload command loads
changes fromDbMgr to a device, while the Download command does the
opposite. A download is actioned upon connectingto a device.
Full DbManager Manual
The full user manual for DbManager explains all of the features
and settings within the application. Please find the DbManager
UserManual in the Documents & Manuals folder on the DbManager
installation disk, or follow this link:
5.7. Connecting via Terminal
After connecting the terminal cable between the MediaBand TDM-4
and the PC, a management connection can be made. Pleasefollow these
steps to connect to the unit.
[1] Go to View P roperties Terminal and select the Serial
option. Set the Rate to 19200 and select the COM port whichthe
terminal cable is connected to. DbMgr will show an error message if
it cannot gain exclusive access to the COM port specified.
If the PC in use has any other applications running which use
the PC COM ports, they may need to be closed
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2012 Patapsco Designs Ltd
DbManager User Manual V2.2
All rights reserved. No parts of this work may be reproduced in
any form or by any means - graphic, electronic, or mechanical,
including photocopying, recording, taping, or information storage
and retrievalsystems - without the written permission of the
publisher.Products that are referred to in this document may be
either trademarks and/or registered trademarks of the respective
owners. The publisher and the author make no claim to these
trademarks.
While every precaution has been taken in the preparation of this
document, the publisher and the author assume no responsibility for
errors or omissions, or for damages resulting from the use of
informationcontained in this document or from the use of programs
and source code that may accompany it. In no event shall the
publisher and the author be liable for any loss of profit or any
other commercial damagecaused or alleged to have been caused
directly or indirectly by this document.
Printed: March 2012 in UK
Patapsco has recently been acquired by Communications Systems,
Inc. (CSI) and is now a part of Transition Networks, Inc.,
asubsidiary of CSI. The high-quality, reliable Transition Networks
brand of products is now combined with the world classportfolio of
telecommunications and data communications products from Patapsco
Communications.
You can be assured that the same quality and support from both
organizations will continue. Please contact either
TransitionNetworks or Patapsco Communications for sales, support
and product information.
Patapsco CommunicationsThe Passfield Oak, Passfield, Near
Liphook,HampshireGU30 7RL UK
Tel: +44 (0) 1428 752900Fax: +44 (0) 1428 752901Email:
[email protected] Site: www.patapsco.co.uk
Transition Networks10900 Red Circle DriveMinnetonkaMN 55343
USA
Tel: 952- 941-7600 or 1-800-526-9267Fax: 952-941-2322Email:
[email protected] Web Site: www.transition.com
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DbManager User Manual2
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Table of Contents1. Introduction 3
2. Hardware Requirements 4
3. Installing DbManager 5
4. Using DbManager 6
5. Map Window 8
...................................................................................................................................
95.1 Layers
...................................................................................................................................
115.2 Nodes
...................................................................................................................................
125.3 Links
6. Configuring Devices 15
7. Event History 16
8. Outstanding Events 19
9. CSV Files 20
10. Terminal 21
11. Users 22
12. Master/Slave Installations 23
13. Security Pack 25
14. SNMP Traps and Alarms 27
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Introduction 3
2012 Patapsco Designs Ltd
1. Introduction
DbManager is a software application which allows configuration
and monitoring of Patapsco devices. The basic version ofDbManager
is called DbManager Lite, and is provided free with all Patapsco
devices. Advanced versions of DbManager allowmonitoring and easy
connection to groups of Patapsco units and the interlinks between
them. Multiple PC workstations can beconfigured to operate as a
Master/Slave system with synchronised event logging and reporting,
and password protected useraccounts can be created and configured
with four different operator levels which allow different levels of
access to features ofDbManager and Patapsco devices.
Event logging is carried out in real-time by two event recording
windows. Events can have comments tagged onto them by a
user,allowing for simple trouble-ticketing. All events and comments
are also logged to a data file on each PC in the system as
apermanent record of system events.
Please contact Transition Networks or Patapsco for more
information on DbManager versions.
Lite or Full Mode
DbManager can be used in two different modes - Lite and Full.
The Lite version is designed as an installation/diagnostic tool,
andhas everything required to install, configure and manage
Patapsco devices. The Full version has options to access many
morefeatures, including a multi-layer map of devices within a
system showing the physical topography of a network of
devices.DbManager will monitor all devices and collect events from
them. Each device is allocated a node which represents that device
andis used to show events relating the the device and initiate a
management connection with it.
Please click this symbol to open a document showing the
differences between Lite and Full DbManager:
-
DbManager Comparison Chart
Patapsco Communications, Passfield Oak, Passfield, Near Liphook,
Hampshire, GU30 7RL England
Tel: +44 (0) 1 428 752900 Fax: +44 (0) 1 428
[email protected] www.patapsco.co.uk
Feature DbManager Lite Full DbManager
Network-wide visibility all nodes/devices and status Visibility
of all links and their status Optional support for multiple
work-stations Single node/device visibility/status Connect via COM
port (auto-speed) Connect via IP Connect via ISDN management
(specific products) Configure multiple device IP addresses
Starter/Expert configuration modes Remote device software update
Find Node option Find Link option View captured trace files Audible
alarm settings Configure passwords for devices All Alarms/Events
written to hard drive in real-time CSV format Simultaneous software
updates to multiple devices Automatic polling to check unit status
IP and DTE interface loops (PacketBand product range) Alarms on
jitter buffer and packet loss Secure Management options 4 Level
operator password access Device events displayed in node/link
colours Find Node option in Event List Index column in Event List
DTE and LL software loops (DataBand product range) ISDN Call Status
display Sort Events by field type PC System Time displayed with
Events Add operator comments (with time stamp) to Events Secure
global deletion of system Events SNMP Traps and Alarms option Map
window displaying customer name DbManager Demo modes
All details subject to change without notification E&OE
Patapsco Designs Ltd 2008 and PacketBand is a registered Trademark
of Patapsco Designs Ltd. Patapsco reserve the right to change any
specification without notice. V1.2
- 1/1 -
DBManager_vs_DbLite_Features.pdf
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2. Hardware RequirementsDbManager requires a windows operating
system in order to be installed. If DbManager is being used to
manage a single device,please see the Slave DbManager or DbManager
Lite requirements. If multiple devices are to be managed, and/or
multiple PCs are tobe used in a Master/Slave system, please see the
Master DbManager PC requirements.
Slave DbManager or DbManager Lite PC Master DbManager PC
Minimum Specification: 500 MHz Processor256 MB Memory200 MB
space on Hard DiskWindows 98 Second Edition or later100BT Fast
Ethernet Network CardCD-ROM Drive Recommended Specification: 1 GHz
or greater Processor512 MB Memory or greater500 MB or more space on
Hard DiskWindows 2000, XP, Vista, Win 2003 Server or Win 2008
Server100BT Fast Ethernet Network CardCD-ROM Drive
Minimum Specification:
1 GHz Processor512 MB Memory200 MB space on Hard DiskWindows
2000, XP, Vista, Win 2003 Server or Win 2008 Server100BT Fast
Ethernet Network CardCD-ROM Drive
Recommended Specification:
2 GHz or greater Processor1 GB Memory or greater1 GB or more
space on Hard DiskWindows 2000, XP, Vista, Win 2003 Server or Win
2008 Server1000BT Fast Ethernet Network CardCD-ROM Drive
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Install ing DbManager 5
2012 Patapsco Designs Ltd
3. Installing DbManager
Note: If you have an older DbManager installation on the
management PC already, it is possible to upgrade tothe version of
DbManager on the CD. A batch file on the CD can be used to do this
automatically provided theapplication is installed in the default
location (C:\Program Files\Patapsco\DbMgr). Please see the
Upgradefolder on the installation disk for details. Upgrading to
the latest version of DbManager is always recommended.
Please follow these steps to install DbMgr:
1. Insert the DbMgr disk into your CD drive. The installation
will start. Read the license agreement and click Next >
2. Fill out the Customer Information form. If the version of
DbMgr purchased is a multi-user and/or multi-device version,
therewill be a serial number on the case for the DbMgr disk. Enter
the serial number. If there is no serial number on the case, the
DbMgris a Lite version. Leave the Serial Number field blank.
3. Choose a location to install DbMgr to and continue the
installation.
4. DbMgr is now installed and ready to use.
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4. Using DbManagerThis section will explain some of the
principles of using DbManager with Patapsco devices.
Five Windows
DbManager is based around five windows which display information
about the devices which are being monitored. These windowedcan be
customized and arranged for a clear overview of events on an active
system. Use the mouse to drag and resize the windows,or use the
Window menu to automatically arrange the windows in a Cascade,
Horizontal or Vertical tiles. The layout will be savedwhen exiting
DbMgr.
Drag and resi ze the wi ndows to create a custom l ayout , or
use the Window menu
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The windows are used for the following:
Map The Map window shows a 4 layered, tree-structured map of a
system. Each node on the upper layersrepresents a section of the
network, while Nodes on the lowers layer represent individual
Patapscodevices. With the IP addresses configured for each Node and
Device, a large network of devices can bemonitored. Links can be
configured between the nodes to represent the Logical Links between
units. Thelinks are then monitored for events. Multi-layer network
topology can be represented using this window.
Connected to Dev ice This window is only visible once a
management connection is started with an individual Patapsco
devicefrom the lowest Map layer. This window shows the front and
rear panels of the unit, which are used tomonitor the LED status of
the device and access its configuration settings. The LED states
will change inreal time.
Note: DbManager Lite only allows a single Node to be configured
for use. Please contact Patapsco if multipleNodes are required.
OutstandingEvents
Outstanding events are events which require resolution, such as
ports being disconnected. These eventswill stay in the Outstanding
Events window until they are resolved; for example when the port
isreconnected.
Event History The Event History records all events which are
received from the devices.
Terminal The Terminal window shows the communications between
the device and DbMgr in their raw state. Thiswindow is sometimes
used for debugging systems by Patapsco engineers and their
agents.
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5. Map WindowThe Map window can be used to create a large-scale
visual map of all Patapsco devices in a system and links between
devices. Thefirst three Layers show Nodes representing smaller
sections of the whole network and Links between them, while the
fourth (lowest)layer shows Nodes representing individual Patapsco
Devices. Management connections are initiated by double-clicking on
deviceNodes at the lowest Layer.
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2012 Patapsco Designs Ltd
5.1. Layers
DbManager has 4 map Layers, which represent different
geographical locations, sites, and/or customers. An individual
Layer withinthe map could be used to represent a geographical area,
a particular customer or customer site, or any other locality
within anetwork.
Example: The Layers below have been configured to represent the
following areas of a network:
Layer 1: World. This Layer has Nodes representing different
continents. Any intercontinental links are shownwith green lines
between the Nodes. These could be IP (Logical) links, PRI, BRI or
TDM services.
Layer 2: Europe. Double-clicking on the Europe Node takes us to
the Europe Layer. Here each Noderepresents a network locality
within a European country. Again, links between the countries
areshown as green lines.
Layer 3: United Kingdom. Double-clicking on the United Kingdom
Node opens the UK Layer, which showsNodes representing cities
within the UK.
Layer 4: London. In this Layer each Node represents an
individual Patapsco device. Double-clicking on a nodehere will
start a management session with a particular unit.
Layer 1
Layer 1 i s con f i gured to show di f feren t con t i nen t s i
n th i s case.
In tercon t i nen tal l i nks are shown between Nodes
Layer 2
Layer 2 shows coun t ri es wi th i n a con t i nen t , and l i
nks goi ng to
any other part of the map
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Layer 3
Note how l i nks to other Layers end i n
Layer 4
The Nodes on the f i nal Layer represen t i ndi v i dual
Patapsco
dev i ces
Note: Each Layer of the Map window can be used to represent any
subdivision of a network - the above layoutis provided only as an
example.
Navigating Layers
When DbManager starts up, the top Layer (World in the example
above) is displayed. To move down to lower layers, a user
mustdouble-click on a Node. Repeat this process to move down the
configured network Layers. To move back up the Layers, DbManagerhas
browser buttons for navigation:
Up: Moves up by 1 Layer
Back: Back to the previous Layer
Refresh: Refreshes Nodes and Links with recent changes
Following Links
A convenient way to navigate around a configured network map is
to follow the Links between Nodes. Double-clicking on a Link
willtake the user to the Link's destination Layer.
Finding Nodes and Links
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2012 Patapsco Designs Ltd
As a network map grows in size, it can be difficult to locate
Nodes and Links. DbManager has a built in tool to help quickly
locatingNodes and Links. Go to Node on the menu bar and select F
ind Node or F ind Link. Enter the Identifier of the Node or Link
andclick on Search to find it. Alternatively, click List Dev ice
Nodes to see all configured Nodes. Select a Node and click F ind.
TheNetwork Map will go to the correct Layer and the Node or Link
will flash red twice to identify itself.
5.2. Nodes
A Node represents a single Patapsco device. DbManager will
connect to all available IP addresses upon start up using TCP and
allevents reported from the devices will be logged by DbManager.
Each node has an IP address, Identifier and Name associatedwith it.
If the Identifier set in a Patapsco device's configuration matches
the Identifier configured for it's Node in DbManager, theNode will
change colour to indicate the status of Alarms relating to the
device.
Nodes can be added to the map by right-clicking and selecting
Add Node. Once a node is added, right-click it again and selectP
roperties to configure the node for use.
Identifier
The Identifier is a unique name for the device. The node should
be given the same Identifier as the Patapsco device which it
willconnect to. When the Identifier of a device matches the node
identifier the node will change colour when some Alarms,
Warningsand Events are reported
Name
The Name of a device is used to add extra information about it.
The name has no function other than to enter something
memorableabout a device.
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IP List
The IP list button accesses the list of device IP addresses
configured in View Properties Terminal Device IPAddresses. Choosing
one of these IP addresses sets which IP address the node will
access when a managementconnection is initiated. Once an IP address
is chosen, its number will be visible in the Node No. field.
ISDN/Can be used for Remote Access
These options are used with some Patapsco products to allow
management connections to be made using ISDN calls. Please referto
ISDN Management in the relevant product manuals for information on
configuring ISDN Management.
5.3. Links
Once Nodes have been configured for each Patapsco device in the
system, Links can be drawn between them to represent theconnections
in use in the system. Links can pass between any two Nodes, and the
Nodes can be located on different sections of thenetwork. If the
Identifier of a Link on a Patapsco device matches the name of the
Link configured on the Devices in World map,DbManager is able to
identify the Link, and will change the colour of the Link when
Alarms and Warnings are reported which relateto it.
The A larm 'No Data Recei ved f rom Remote' (Tx but no Rx) Tri
ggers the l i nk goi ng bl ue
'Unresol ved & Inact i ve' (cannot see remote dev i
ce/nearest Gateway) tu rns the L i nk red
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Map Window 13
2012 Patapsco Designs Ltd
' L ogi cal L i nk Communi cat i ng ' i ndi cates the recovery
of the L i nk, tu rn i ng the graph i c green
To add a Link, right-click on any Node and select Add Link.
The l i st shows al l con f i gured Nodes
Select a Node as a destination for the Link and click Select. A
link will be created between the two Nodes. Right-click on the
Linkand click P roperties to access the settings for it. Three
options are available:
Identifier
This is used by Patapsco devices to associate the Link with a
device. PacketBand units' Logical Links can be given an Identifier
tomatch the Link, which enables the Link to change colour to
represent its different states (Active, Half Duplex or Idle).
Identifier 2
As two devices share a Link, they may have different Identifiers
configured to each other, both representing the same Link. This
optionallows each device to use a different Identifier for the
Link
Name
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The Name of a Link is used to add extra information about it.
The name has no function other than to enter something
memorableabout a Link.
Note: Multiple links can be made between a pair of Nodes. To
un-clutter the view of linked nodes, the LinkDraw Method can be
changed to SGN Style. This option can be found in View Propert ies
LinkDraw Method.
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Configuring Dev ices 15
2012 Patapsco Designs Ltd
6. Configuring DevicesPatapsco devices which are to be managed
all have configurable IP addresses. The IP addresses can be
configured byaccessing the unit via the serial cable, the default
IP address (192.168.0.1), or by asking Patapsco for
pre-configuration ofunits. Once the IP addresses are set, DbManager
can be configured to monitor the devices using their IP
addresses.Please follow these steps to configure a list of IP
addresses:
1. Go to View Properties Terminal Device IP Addresses and click
Add.
2. Enter the IP Address and Identifier of the first device.
Leave New IP Port set to 3001 (see note below).
3. Click OK and repeat this procedure to add more devices to the
list
Note: The New IP Port option can be used to set a different TCP
port to manage Patapsco devices with. AllPatapsco units use port
3001, but if a serial-to-IP Terminal Server is used, the server and
DbManager can beconfigured to use an alternative port number.
Note: Unless a third-party Terminal Server device is in use, the
IP Port option should always be set to 3001.
Warning: All device configuration is made from the Connected to
Device window. Once changes have beenmade, they must be uploaded to
the device using the File Upload command. The Upload commandloads
changes from DbMgr to a device, while the Download command does the
opposite. A download isactioned upon connecting to a device.
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7. Event HistoryThis window displays a historical list of every
Alarm, Warning, Event and Message reported to this DbMgr since
startup. Events canbe sorted by certain columns (click on the Title
button at the top of the column), and re-sorted into the original
order of receipt (clickon Index). This is a useful tool to identify
all messages associated with an individual Node or Link.
Events may be cleared individually by holding down the Ctrl key
and clicking with the right hand mouse button. All the events can
bedeleted by highlighting all the lines and repeating the above
actions. Operator comments or messages, which have a security
systemand audit trail, can be added to Events, and these are
displayed on all workstations. This is a useful tool when running
multipleworkstations, multiple offices and/or shifts.
The Event History window has the following columns:
Level
Each Device can be configured to report events of different
levels.Level of event in terms of urgency:
Alarm
Warning
Event
Message
Note: Please see the Patapsco User Manuals for each product for
details on the individual events reported byeach product.
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2012 Patapsco Designs Ltd
Index
Sequential number allocated to each entry. This number provides
a record of the original order in which the system received
themessages and is used to reset the Events after they have been
sorted using other parameters.
Date
Date of the events occurring. This is the date given by the
Device reporting the Event. It is therefore important that the time
and dateon remote Devices are configured correctly.
Time
Time of the event occurrence. This is the time generated from
the Device reporting the Event.
Sys Time
Time the Event arrived at the DbMgr using the Master DbMgr
clock. This is a backup should the remote units clock not be
setcorrectly and allows the operator to see a close approximation
of the order in which the Events took place.
Device Node ID
Identifier code for the devices reporting the alarm. This Node
ID (Identifier) is configured into the remote Devices by the user
and issent to the DbMgr with all Events. It is this Node ID which
is used to change the status of the Icon representing this
particular Device,for example to flash etc. in the Map Window. This
is an important field which has to be configured accurately both in
the Device and for the Node representing the Device in theMap
window.
Interface ID
Identifier code for the interface within a Device. It is the
name of the interface and could be the reference number or name
given to aport by the user.This Interface ID is configured into the
remote Devices by the user and is sent to the DbMgr with all
Events. It is this Interface IDwhich is used to change the status
of the link representing this particular circuit, to flash or
change colour etc., in the Map Window.
Object
This field defines the module or port within the reporting
Device that generated the message. For example, Port 10.1 would
indicatethat Card 10 interface 1 on a system generated this
message. Not all Events have an Object associated with them (for
example, anin-coming management call).
Message
Brief description of the event.
User Comment
A comment may be added in this field by a User (right-click on
the Event in the Level column). The Comment will be attached tothis
Event and distributed to all other active workstations/users.
User Name
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Name of user making comments. This is entered by the system from
the Users log-in name.
DbMgr Id
Identification number of the DbMgr where the comment was added.
Automatically entered by the system unless it is a
singleworkstation version.
User Date
Date comment was added - automatically inserted by the
system.
User Time
Time comment was added - automatically inserted by the
system.
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Outstanding Events 19
2012 Patapsco Designs Ltd
8. Outstanding EventsThis window displays a list of all
outstanding (unresolved) events that occur or have occurred in the
network. Most Events types arecleared automatically by the system
once the issue is resolved. For example, a Port Disconnected
message will be deleted from this
area when it receives the corresponding Port Connected message.
Some Events do not have a corresponding message to clearthem, and
these must be manually deleted. Events may be cleared individually
by holding down the Ctrl key and clicking with theright hand mouse
button. All the events can be deleted by highlighting all the lines
and repeating the above actions.
Events may be cleared individually by holding down the Ctrl key
and clicking with the right hand mouse button. All the events can
bedeleted by highlighting all the lines and repeating the above
action. When a user deletes an Event from the Outstanding
Eventswindow a message is sent to the Master workstation which then
automatically sends details of the event deletion to all other
Slaveworkstations. As critical Events are corrected within the
network, they are deleted from this Window.
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9. CSV FilesAll event messages which are reported to DbManager
are also logged in flat CSV (Comma Separated Value) files on
themanagement PC. These can be opened with Notepad, Excel, and most
data logging tools/applications.
DbManager will create a new event file on Mondays with the date
stamp and the number 1 (e.g. EVT20072009-1.CSV). When thisfile
reaches 1 million characters, a new file is generated with the
number EVT20072009-2.CSV. The numbering can go up to amaximum of
65535, which should be more than enough files for one week of
events. On the next Monday, a new file will be createdwith the new
date and the numbering set back to 1 (EVT27072009-1.CSV).
When using Microsoft Excel to view the files, each column
contains an event. The following table details the data contained
in eachcolumn
Full DbManager
Column Data
A Message Type
B Date
C Time
D PC System Time
E Device Name
F Logical Link no/DB120 Card no
G Logical Link no/DB120 Port no
H Event Message
I DDI/Subnet Mask
J Sub Address/Gateway
K CLI
L Call Start Date
M Call Start Time
N Call Duration
O Input Port
P Output Port
Q Originator of Call
R Call Clearing Message
DbManager Lite
Column Data
A Message Type
B Date
C Time
D Device Name
E Logical Link no/DB120 Card no
F Logical Link no/DB120 Port no
G Event Message
H DDI/Subnet Mask
I Sub Address/Gateway
J CLI
K Call Start Date
L Call Start Time
M Call Duration
N Input Port
O Output Port
P Originator of Call
Q Call Clearing Message
Note: DbManager Lite does not show the PC System time in the
Event messaging. Therefore after column C,the event messages
reported in each column are offset by one in comparison to the Full
DbManager Event log.This should be taken into account if
configuring a system to use the recorded statistics files.
Please click on the symbol below to see an example of an Events
file with column headings added:
Note: This file is best viewed using Microsoft Excel. Excel
Viewer can be downloaded free from www.microsoft.com/downloads
http://www.microsoft.com/downloads
http://www.microsoft.com/downloads
all_evts Description
FULL DBMANAGER
Message TypeDateTimePC System TimeDevice NameLogical Link
No/Db120 Card NoLogical Link No/Db120 Port NoEvent
messageDDI/Subnet MaskSub Address/GatewayCLICall Start DateCall
Start TimeCall DurationInput PortOutput PortOriginator of call
endingCall Clearing message in any
WRN5-Aug-0510:59:1010:16:58Switch Liberator--Call Connect Pri
23.1 - 752953/:2089434044/ - to Bri 4.2
ALM5-Aug-0511:01:3110:16:58Switch Liberator--Call
Ended75295320894340445-Aug-0510:59:1000:00:02:21I23.01O04.020Normal
call clearing
EVT5-Aug-0511:01:4810:16:58Switch Liberator--Incoming call Pri
23.1 - Call Barred
ALM5-Aug-0511:01:4810:16:58Switch Liberator--Call
Ended75290079465135895-Aug-0511:01:4800:00:00:00I23.01O00.2551
EVT5-Aug-0511:03:0510:16:58Switch Liberator--Incoming call Pri
23.1 - 752932/:7796008138/ - to Bri 1.1 using Profile 23 TO BRI 1 -
4 (6)
WRN5-Aug-0511:03:0910:16:58Switch Liberator--Call Connect Pri
23.1 - 752932/:7796008138/ - to Bri 1.1
EVT5-Aug-0511:04:2910:16:58Switch Liberator--Incoming call Pri
23.2 - Call Barred
ALM6-Oct-0910:17:0010:17:00ISDN PRI HUBLogical Link 116Port
116Logical Link Unresolved & Inactive
ALM31-Dec-8523:59:5923:59:59---Reboot 1b8107ff - Copyright
Patapsco Designs Ltd 1994-2007 - Vb811
ALM31-Dec-8523:59:5923:59:59---PRI 21 Failed
ALM31-Dec-8523:59:5923:59:59---New static IP address
192.168.0.1subnet mask 255.255.0.0gateway 0.0.0.0
DBMANAGER LITE
Message TypeDateTimeDevice NameLogical Link No/Db120 Card
NoLogical Link No/Db120 Port NoEvent messageDDI/Subnet MaskSub
Address/GatewayCLICall Start DateCall Start TimeCall DurationInput
PortOutput PortOriginator of call endingCall Clearing message in
any
ALM6-Oct-0910:27:25ISDN PRI HUBLogical Link 115Port 115Logical
Link Unresolved & Inactive
ALM6-Oct-0910:27:25ISDN PRI HUBLogical Link 116Port 116Logical
Link Unresolved & Inactive
ALM31-Dec-8523:59:59---Reboot 1b8107ff - Copyright Patapsco
Designs Ltd 1994-2007 - Vb811
ALM31-Dec-8523:59:59---PRI 21 Failed
ALM31-Dec-8523:59:59---New static IP address 192.168.0.1subnet
mask 255.255.0.0gateway 0.0.0.0
ALM31-Dec-8523:59:59---ETHERNET PORT 1 Failed
ALM31-Dec-8523:59:59---ETHERNET PORT 2 Failed
EVT17-Nov-0911:30:10Switch Lib--Incoming call Pri 22.3 -
07896533170/:752958/ - to Pri 21.3 using Profile 2 (9)
EVT17-Nov-0911:30:17Switch Lib--Call Connect Pri 22.3 -
07896533170/:752958/ - to Pri 21.3
EVT17-Nov-0911:30:18Switch Lib--Call
Ended208543897775292317-Nov-0911:28:5500:00:01:23I22.01O21.010Normal
call clearing
EVT17-Nov-0911:30:25Switch Lib--Call
Ended789653317075295817-Nov-0911:30:1700:00:00:08I22.03O21.031Normal
call clearing
CSV Description.xls
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10. TerminalThe Terminal window shows all exchanges of
information between DbManager and a Patapsco device. The only time
the Terminalwindow should be used is when instructed by a Patapsco
engineer. All useful information displayed in the Terminal is
logged asevent messages and displayed in the Event windows.
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11. UsersDbManager users can be assigned different access levels
so that different users are allowed to access different features
withinDbManager.
Super User
After starting DbManager, the program asks for a username and
password, or the Super User password.
Note: If the DbManager installation does not require more than
one user, and level access restriction is notrequired, the default
Super User account can be used for all configuration and
monitoring.
There is no default password for the Super User, so DbManager
can be accessed for the first time by simply pressing OK. The
SuperUser password can be changed as required. Select User from the
menu bar and select Change Password. Leave CurrentPassword blank
and enter your chosen password in both the New Password and Confirm
New Password entry boxes. Press theOK button. Now the new password
will have to be entered upon starting up DbManager.
Adding, Editing and Deleting User Access
Users of DbManager can be assigned individual levels of access
to devices. The access levels are as follows:
Feature
AccessLevel
EventMonitoring
Connectionto dev ices
Configurationof dev ices
Configurationof network map
Add/Edit/Deleteall users
Super
1
2
3
4
Users can be added to DbManager by selecting the User menu item
and selecting Create User. Only the Super User is able toadd, edit,
delete and view the list of users.
Passwords
A logged-in user can change their own password via the User
menu, but only the Super User can change the passwords of
allusers.
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12. Master/Slave InstallationsDbManager can be configured to
manage a group of devices via multiple PCs. It is necessary to
correctly set up one PC as theMaster and the others as Slaves, as
otherwise conflicts will occur and management will be impossible.
Please follow these steps toconfigure the Master PC.
Master Configuration
1. Find out the IP addresses of all PCs which are to be included
in the system. If the management system is to cross IP
networksegments, the settings of any routers in use must be taken
into account. DbManager uses TCP port 100 for communicationbetween
PCs. The IP addresses can be found by opening a Command prompt
(Start Run cmd and press Return), enteringipconfig and pressing
Return.
2. Start DbManager on the PC which is to be assigned as the
Master and go to View P roperties Systems IP Address.
3. Enter the IP address of the Master PC (the PC being worked
on).
4. Click Show DbMgr List.
5. Select the blue Master listing (M) and click Edit. Enter the
IP address of the system as found in step 1.
6. Select the Slave listings (S) and enter the IP addresses of
each Slave PC.
7. Click Exit, then OK and restart DbManager.
The Master PC will automatically send the Slave PC list as well
as any Device IP addresses, Nodes and Links which are
configured.The Slave PCs each need to be configured with the Master
PCs IP address and their own address in order for this to
happen:
Slave Configuration
1. Start DbManager on the PC which is to be assigned as a Slave
and go to View P roperties Systems IP Address.
2. Enter the IP address of the PC.
3. Click Show DbMgr List.
4. Select the blue Master listing (M) and click Edit. Enter the
IP address of the Master PC.
5. Select the Slave listings (S) and enter the IP addresses of
the Slave PC (the PC being worked on). The other Slave listings can
beleft blank.
6. Click Exit, then OK and restart DbManager.
Now when DbManager is started up on the Master PC, the message
This DbManager is being configured as the master unit will
beshown.
When DbManager is started up on a Slave PC, the message This
DbManager is being configured as a slave unit will be
shown,followed by Have now established link to master
DbManager.
The slave PCs will be sent the full list of slave PC IP
addresses by the master, and device IP addresses, Nodes and Links
which areconfigured on any PC will be accessible from all other PCs
in the system.
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Events from the Patapsco devices are all sent to the Master PC
using TCP port 3001. The Master PC relays these events to all of
theSlave PCs. Similarly, when a management connection is started
from a Slave PC, they connect to the devices via the Master PC.
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13. Security PackPatapsco devices can be configured to use
strong 128 bit AES encryption for security. The security system
uses 3 security keys:
1. Call Signaling: Encryption of the ISDN information elements
(dialed numbers etc) within the SIP call signaling messages
sentbetween PacketBand units when a call is started (PacketBand
ISDN/LanBand only).
2. Messaging: Encryption of all data sent from the Patapsco unit
to DbManager and vice versa.
3. Authentication: An encrypted message sent from DbManager to
the unit when initially connecting.
Set the keys
The keys must be set on each unit using the Terminal port to
connect to a PC COM port. It is not possible to set the keys via an
IPconnection. Also, the Identifier of each unit must match the
identifiers set in DbMgr in order to connect to the units. To set
the keys:
1. Connect to the first unit with DbMgr using a serial (COM
port) connection.
2. Click the Terminal port and select Dev ice Settings.
3. Enter an Identifier for the unit. Please do not use the
following characters: # > < ~
4. Click the Key Config button.
5. Enter the desired keys. The keys must be 64 characters in
length and all hexadecimal (0123456789ABCDEF).
6. Click Update to load the keys to the unit.
7. Disconnect from the unit and repeat this process with the
other boxes.
Note: The Call Signaling key must match between PacketBand
ISDN/LanBand units in order for them tocommunicate.
DbManager must be configured to use the IP addresses,
Identifiers and keys:
1. Go to View P roperties and tick the Secure DbMgr
checkbox.
2. Go to the Terminal tab and click Dev ice IP Addresses and
Add.
3. Enter The IP address and Identifier for the first device.
4. Click the Key Management button and enter the keys for the
device.
5. Add the IP address, Identifier and Keys for each device.
6. Add a device node for each secure device by hovering the
mouse over the Devices in World map and right-clicking. Select
AddNode. Answer No to the DB120 question.
7. Right-click the node and select P roperties to add a Name and
Identifier for the device. The name can be anything, but
theIdentifier must match the Identifier configured in each
device.
8. Click the IP List button to link the node with a devices IP
address.
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9. Click OK.
Now that the devices and DbMgr have the keys configured, the
units are ready to be connected to by DbMgr. Close down DbMgrand
save all the settings, then start up again before trying to
connect.
Any connection attempt made with the wrong authentication keys
will cause the Patapsco unit to lock for 30seconds, during which a
management connection will not be possible. Further connection
attempts will causethis timer to stack, so there could be a long
wait before being able to log in. To unlock a unit, the timer
mustexpire or the unit can be rebooted to get around it.
Please make sure that keys are configured accurately and are
kept safe. There is no way to extract and view thekeys from an
existing secure PacketBand; DbMgr may only configure new keys once
connected. If the keys arelost due to misconfiguration, the only
way to access a unit is locally via the terminal port.
Any other Patapsco devices which are not using encryption will
not be affected by the secure option being set inDbMgr. However,
the secure devices will not be able to inter-work with the
non-encrypted units.
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14. SNMP Traps and AlarmsDbManager is able to send SNMP Traps
and Alarms to a PC running SNMP monitoring software. SNMP
functionality can bepurchased as an optional upgrade for any
DbManager system. Tools for installing, configuring and testing
SNMP can be found onthe DbManager installation disk. The following
guide shows how to set up a SNMP reporting system.
Firstly, each PC in the system must have Microsoft Windows SNMP
software installed. Click Start Control Panel Add orRemove P
rograms Add/Remove Windows Components Management and Monitoring
Tools (make sure thatyou do not select or clear, tick or untick its
check box to change the existing selection), and then click
Details. Select SimpleNetwork Management P rotocol OK. Windows
start installing SNMP, and you may be prompted to insert a
windowsinstallation disk to access the files required for SNMP.
Once SNMP is installed, the service must be enabled and
configured on each PC:
SNMP Monitor PC DbManager PC
Go to Start Right-click on My Computer Manage Serv ices and
Applications Serv ices SNMP Serv iceand right-click it. Select
Start or Restart if the service is alreadyrunning. Do the same for
SNMP Trap Serv ice. SNMP servicescan be configured to start
automatically from this menu.
Go to Start Right-click on My Computer Manage Serv ices and
Applications Serv ices SNMP Serv iceand double-click it. go to
Traps and enter a community name(for example Patapsco), then click
Add to List and thenAdd.. . . Enter the IP address of the SNMP
monitor PC (forexample 10.1.1.107) and click Add. More IP addresses
can beadded if required. Now right-click on SNMP Serv ice
SelectStart or Restart if the service is already running. Do the
samefor SNMP Trap Serv ice.SNMP services can be configured to start
automatically from thismenu.
Now that one PC can monitor SNMP and one transmit, they can now
be configured to receive and send SNMP messagesrespectively:
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SNMP Monitor PC DbManager PC
Install the HP SNMP Browser from the DbManager installationdisk
using the SETUP.EXE file, then start up the HP SNMP Browserfrom the
installation. The default installation path is C:\snmp_apps. Click
on Events F ilters, switch all filters offand click OK.
Install the Patapsco SNMP Agent from the DbManagerinstallation
disk using the SETUP.EXE file. The application willstart
automatically. Now start TRAPTEST.EXE, enter 1 in TrapOID and click
Open DCTI.
Now click Send Trap(s) and SNMP messages should be reported to
the SNMP Monitor PC. Now DbManager can be started onthe DbManager
PC and SNMP enabled. Go to View P roperties SNMP Traps and tick the
Enable button. The system isnow ready for SNMP reporting.
Cover
Table of Contents
Introduction
Hardware Requirements
Installing DbManager
Using DbManager
Map Window
Layers
Nodes
Links
Configuring Devices
Event History
Outstanding Events
CSV Files
Terminal
Users
Master/Slave Installations
Security Pack
SNMP Traps and Alarms
DbManager User Manual V2.2.pdf
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MediaBand TDM-4 User Manual20
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down. If DbMgr still cannot gain exclusive access to the COM
port, it may be necessary to reboot the PC. Thisis due to some
applications not correctly hanging up COM port connections.
[2] Select the green Dev ices in World window and double click
on the Device Node. At this point, the default login timeout of
30minutes is displayed. The login timer is a security feature to
prevent multiple users from not being able to access a unit. Change
thevalue if required. Entering a login time of 0 will make DbMgr
never automatically log out the connection.
Double cl i ck to connect
[3] DbMgr will initialize a connection at 19200bps on the
selected COM port. If the connection is successful, the Connected
toDev ice window will appear.
A l l con f i gurat i on changes are made f rom th i s wi ndow.
The port s di spl ayed may vary depending on model
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Getting Started 21
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[4] If DbMgr does not connect, it will cycle through the
available port rates and try to connect. If no connection is made,
pleasecheck that the cable is correctly connected and the COM port
is accessible to DbMgr.
[5] Once the connection is established, the speed can be changed
to speed up the upload and download time if required. Click onthe
Terminal port on the rear panel display and select Dev ice
Settings. Change the Serial Port Rate to the new desired speedand
click OK. Now go to F ile Upload to load the change to the
unit.
[6] When the progress bar reaches the end, there will be no
upload confirmation message, as the connection speed of DbMgr isnow
different to the connection speed of the unit. Close down the
Connected to Device window and reconnect to the unit (see step[2]
above). DbMgr will cycle the port rates until it finds the correct
one.
Note: The upload and download time can also be increased by
changing the Upload Method from Slow to Fastin DbMgr. Go to View
Properties General to find this option.
5.8. Connecting via IP
MediaBand TDM-4 has default IP settings which allow a DbMgr IP
management connection to be made straight out of the box.
Thedefault settings are:
IP Address: 192.168.0.1Subnet Mask: 255.255.0.0
Please follow these steps to configure DbMgr for connection to
the MediaBand TDM-4:
1. Go to View P roperties Terminal TCP/IP Dev ice IP Addresses.
If the default IP address is already configuredin the list, exit
this menu. If the default IP address is not shown, click Add and
enter the IP address and an Identifier for it. ClickOK to the open
windows and the IP address will be added to the list.
Note: The New IP Port option changes the TCP port which DbMgr
uses for management traffic. This optionshould only be changed from
the default setting of 3001 if using a third party terminal server
for management.Patapsco units always use TCP port 3001 for
management traffic.
2. Go to the Dev ices in World map. Hover the mouse cursor over
the Device node and right-click. Now select P roperties IPList.
Highlight the default IP address and click OK.
3. Select the green Dev ices in World window and double click on
the Device Node. At this point, the default login timeout of
30minutes is displayed. The login timer is a security feature to
prevent multiple users from not being able to access a unit.
Changethe value if required. Entering a login time of 0 will make
DbMgr never automatically log out the connection.
Double cl i ck to connect
4. DbMgr will initialize a IP connection to the MediaBand TDM-4.
If the connection is successful, the Connected to Dev ice
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window will appear.
A l l con f i gurat i on changes are made f rom th i s wi ndow.
The port s di spl ayed may vary depending on model
5. If DbMgr does not connect, please try a ping test to see if
the IP address is active. Go to Start Run.. . and type 'cmd'.
PressReturn and the Command Prompt window will appear. Enter 'ping
192.168.0.1' and press Return. You will see replies if theIP
address is active.
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Getting Started 23
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A pi ng test proves that the PC can see the MediaBand TDM-4' s I
P address
6. Now try disconnecting the MediaBand TDM-4 and retrying the
test. If you see replies, a different device is using the same
IPaddress as the MediaBand TDM-4. Either connect to the unit via
terminal to change the IP address or disconnect the other
device.MediaBand TDM-4 can be connected directly to a PC using a
normal CAT5e cable and run as a standalone system fordebugging.
Note: All Patapsco devices respond to ICMP, but some other
ethernet devices do not.
7. Once connected, the IP address of the MediaBand TDM-4 can be
changed as required. Go to Terminal Dev ice Settingsand enter the
IP Address, Subnet Mask and Gateway as required. Click OK and go to
F ile Upload to load the new IPaddress to the MediaBand TDM-4.
8. Observe the Event History window. An event message will be
generated just before the MediaBand TDM-4 switches to the newIP
address. Close down the Connected to Dev ice window and go back to
step [1] to enter the new IP address for theMediaBand TDM-4.
The Even t H i story wi ndow shows the new IP address detai l
s
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6. Device WindowThe Device window or Connected to Device window
shows the front and rear panels of the unit. The front panel shows
the LED statusof the unit, which are updated in real time.
The rear panel shows the Terminal port, LAN portsand TDM ports.
Click on a port to access the configuration options relevant to
theport.
6.1. Front Panel - LEDs
The LEDs on the front panel display show the status of the
ports. The table below describes what the port status lights
indicate.
Port/LED LED On Off
TDM E1/T1 Ports 21-24
Upper LED Layer 1 and 2 established. Ready for operation No
connection established
Lower LED Connections active on interface No connections active
on interface
Link Status Upper LED Link transmitting Link not
transmitting
Lower LED Link receiving Link not receiving
PKT Port FD LED Full Duplex Half Duplex
ACT LED Connected (flash when data sent/received) No connection
detected
100 LED 100BT network detected 10BT network detected
1G LED 1000BT network detected No 1000BT network detected
SFP Port Tx LED Transmit line detected No transmit line
detected
Rx LED Receive line detected No receive line detected
Pwr Power Supply is running No power connected
Run Flash once/sec - Ready for operationFlash fast - 4 times/sec
- Ready, no config
Unit not operating
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7. ConfigurationThe Configuration screen opens as soon as the
confirmation message is clicked after connecting to MediaBand
TDM-4. All of thesettings for MediaBand TDM-4 can be found on this
screen. The configuration screen can be accessed at any time by
clicking on thespanner symbol:
Notes on configuring MediaBand TDM-4
Uploading
Changes to config can be made on each window and saved using the
OK key when exiting each window. When happy with theconfiguration,
it must be uploaded to MediaBand TDM-4 for the new settings to come
into effect.
To upload, go to F ile Upload or press the Upload button on the
config window
Sav ing F iles
Configuration files can be saved in order to backup settings or
copy settings across to another unit. Once configuration has
beenuploaded, go to F ile Save F ile and choose a location to save
the file to.
Loading F iles
Once connected to a unit, an existing configuration file can be
loaded to the device. Go to F ile Open F ile and navigate to
thesaved file. Click Open. Now the file must be uploaded to
MediaBand TDM-4. Go to F ile Upload and wait until the progressbar
completes.
Warning: When loading existing configuration files to a unit,
please ensure that the correct configuration filesare used for the
unit type in use. MediaBand TDM-4 configuration files are not
compatible with other Patapscoplatforms.
Settings missing?
If any of the windows or settings shown in this manual are
missing, it is most likely because DbMgr is running in Starter mode
ratherthan Expert. Starter does not show some of the more advanced
options, as it is intended to show a scaled down version of
theconfiguration options, while Expert shows all options.
There is a prompt on whether to run in Starter or Expert mode
when DbMgr is started. The mode can be changed at any time bygoing
to View P roperties Dev ice Configuring.
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7.1. Name and Management Settings
The Name, This is Dev ice.. . identifier and Ethernet Management
settings identify each MediaBand unit within a system, andenable
LAN management from any PC connected to the system and running
DbManager.
Device Name
Enter a unique name for the MediaBand TDM-4 unit. This name is
used by DbMgr for reporting events. Having a unique DeviceName also
makes for easier system debugging when looking at event logs and
traces.
Enter any alphanumeric combination of up to 30 characters.
Please do not use the following characters: > < ~ #
This is Device...
MediaBand units in a system are identified as A and B or A1 and
B1. If a link only requires two MediaBand units, one unit shouldbe
configured as A while the other is configured as B. If a second
pair of MediaBand units are connected across the same link,
theymust be configured as A1 and B1 to avoid conflicts between the
two pairs.
Use A and B un l ess usi ng 4 MediaBands
Connected to Ethernet?
This option should only be enabled if MediaBand is to be managed
over a company LAN or similar connection. Ticking the Connected to
Ethernet box opens extra options for configuring IP details for the
MediaBand.
IP
The IP address of the device must be unique within the scope of
the local network, and is used as an identifier for a
unit.Management traffic will be directed to and from this IP
address by switches and other Patapsco devices within a system. If
in anydoubt as to which IP address to use on a unit, please consult
a network administrator.
Enter the IP address using number keys. The full-stop . key can
be used as a separator for each octet.
Mask
The Subnet Mask is used to break up a network consisting of many
devices into smaller networks. Each device will be part of aSubnet,
and the Subnet Mask is used to determine how many devices may be
part of that smaller network. If in any doubt as to whichSubnet
Mask to use on a unit, please consult a network administrator.
Enter the Subnet Mask using number keys. The full-stop . key can
be used as a separator for each octet.
Partner's IP Address
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Configuration 27
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When the Connected to Ethernet option is enabled, the IP address
of the MediaBand at the opposite side of the point-to-pointlink
must be entered.
Enter the IP address using number keys. The full-stop . key can
be used as a separator for each octet.
Note: If ethernet management of the MediaBand is not required,
there is no need to enter the IP details for thesystem. MediaBand
will configure itself based on the A/B/A1/B1 setting configured in
This is Device...
7.2. Ports and Clocking
MediaBand TDM-4 can support up to four E1/T1 ports. Each of the
links between MediaBand units can be switched on and
offindividually, and the clocking of the unit can be configured to
dynamically switch between sources using a hierarchy table.
TDM Ports
E1 refers to the protocol used in most of the world which
supports up to 32 channels (2.048Mbps). T1 is the PRI protocol used
inNorth America and Japan. This protocol supports 24 channels plus
8 bits for framing (1.544Mbps). MediaBand TDM-4 must berebooted
after changing Presentation Type and uploading.
Enabling T1 opens the Line Code option. Choose from B8ZS or
AMI.
B8ZS - Bipolar with 8 Zeros Substitution - Point-to-point
T-carrier line coding.AMI - Alternate Mark Inversion - Basic
bipolar encoding.
75/120 Imp