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Medco Innovation 2011.11

Nov 28, 2014

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Adrian Carrion

I led a team, in my Management of Innovation & Technology class, to describe one of the more public innovations at Medco.
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Page 1: Medco Innovation 2011.11

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Innovation Capabilities Report

Adrian Carrión Gena Fazzari Chappella Mayweather

Personalized Medicine

Page 2: Medco Innovation 2011.11

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Today’s Agenda Ø What is Personalized Medicine?

Ø Who is Medco?

Ø  Sources of Innovation

Ø  Types of Innovation

Ø  Patterns of Innovation

Ø  Industry Standards

Ø  SWOT/ Five Forces

Ø Medco’s Strategy

Ø  Video on the Medco/Mayo Clinic Warfarin Study (Youtube)

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What is Personalized Medicine or Pharmacogenomics?

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www.medco.com

Ryan Phelan, CEO DNA Direct “Using genetic insights into treatment decisions, into early prevention, and into early diagnostics.”

Page 4: Medco Innovation 2011.11

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Who is Medco (MHS)

Pharmaceuticals

Retail-Rx

Mail-Order Rx

Rx INS

Health INS

Medco

Patient pays premiums

Patient pays Co-Pays

Patient pays premiums

Patient pays Co-Pays

Products & Services > Benefit design and management

> Pharmacy network management

> The Medco Pharmacy

> Specialty pharmacy solutions

> Diabetes management, home healthcare products and Medicare specialists

> Clinical management

> Precision Health SolutionsTM

–  Genetic Testing

> Client services

> Retiree solutions

> RationalMed®

> Optimal Health®

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Sources of Innovation

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Firms  

Universi+es  

Gov’t  Funded  

Private  Non-­‐Profits  

Individuals  

n  Sources of innovation emerge from a complex network of innovators (similar to the figure on the left) – And personalized medicine is no different

n  Personalized medicine is a result of technology spillover in that, it is an off-shoot of pharmacogenomics

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Sources of Innovation Continued

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Research  • Private  firms  –  acquisi+on  of  DNA  Direct  to  leverage  R&D  

• Applied  research  • Demand-­‐pull  approach  

Linkages  With  Customers  • Customers  include  both  doctors  and  pa+ents  

• Industry  evolving  toward  customer-­‐rela+onship  management  versus  scale  

Linkage  With          Non-­‐Profit  Organiza:ons  • Hospitals  and  academic  ins+tu+ons  par+cipate  in  clinical  trials  

• Obtain  regulatory  approval  from  FDA  

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Types of Innovation Product vs. Process

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•  It  is  improving  the  efficiency  and  effec+veness  • Pa+ents  will  no  longer  have  to  endure  trial  and  error  approaches  to  finding  the  best  treatment  

• Pharmaceu+cal  firms  can  produce  even  beMer  treatments  –  increasing  the  number  of  marketable  compounds  

• No  longer  “one-­‐size-­‐fits-­‐all  approach”  –  will  be  targeted  with  pre-­‐selected  focus  groups  versus  large  random  samples  

• More  efficient  approval  process  

Product vs. Process Innovation

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Types of Innovation Radical vs. Incremental

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• Personalized  medicine  encompasses  both  radical  and  incremental  innova+on  

• The  product  innova+on  is  incremental  with  poten+al  for  radical  –  compounds  will  be  varia+ons  of  exis+ng  compounds  with  infinite  possibili+es  

• The  process  innova+on  is  radical  –  large  degree  of  “newness”  and  “differentness”  –  unlike  prior  experiences  for  most  observers  –  how  many  people  in  the  room  have  experienced  personalized  medicine?    

Radical  vs.  Incremental  Innova+on  

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Types of Innovation Competence-Enhancing vs. Competence-Destroying

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• Building  on  exis+ng  knowledge  base  • Pharmaceu+cal  firms  can  produce  beMer  treatments  –  increasing  the  number  of  marketable  compounds  

• Compounds  that  do  not  sa+sfy  a  large  popula+on  will  no  longer  have  to  be  shelved  –  rather  they  can  be  matched  to  gene+cally  compa+ble  pa+ents    

Competence-­‐Enhancing  vs.  Competence  Destroying  Innova+on  

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Types of Innovation Architectural vs. Component

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• Personalized  medicine  changes  the  overall  design  of  how  treatment  is  determined  

• The  impact  is  far-­‐reaching  –  it  will  become  more  about  customer-­‐rela+onship  management  instead  of  scale  –  the  days  of  dropping  off  samples  to  thousands  of  doctor’s  offices  are  gone  

•  It  is  believed  that  the  pharmaceu+cal  industry  will  evolve  into  a  niche  market  –  a  radical  change  from  the  

Architectural  vs.  Component  Innova+on  

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Patterns of Innovation Technology S-Curve

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Per

form

ance

Effort

Conventional Treatment

Limit of Technology

Personalized Medicine

• Conventional methods of treatment are reaching a plateau

• Personalized medicine is: §  a discontinuous technology §  in early stages of discovery §  poised to transform healthcare industry within decades

U.S. Personalized Medicine Market is Roughly $232 billion!

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Patterns of Innovation

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Physicians

• Limited knowledge of technology

• Compensated for

procedures NOT treatment process

• Typically slow to

support new methods of care

Slow Technology Diffusion of Personalized Medicine

Pharmaceutical Companies

• Priority is to market a

drug to as broad a population as possible

• Personalized medicine undermines business strategy

FDA/Government

• Publicly supports technology

• Slow to modify polices to encourage use of technology

Key Stakeholders in Healthcare Industry are Unfamiliar with Technology

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Industry Standards

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Technology Cycle

Era of Ferment

“Dominant Design” Emerges

Technological Discontinuity

Incremental Innovation

• Personalized medicine in Era of Ferment

• Companies still experimenting with technology

• Learning curve still significant

• Dominant Design has not been identified

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“…this is when the value of a good to a user increases with the number of other users of the

same or similar good.”

Industry Standards

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Network Externalities

Personalized Medicine

Lab/Genetic Testing

“Complementary Goods”

• Positive consumption externalities will materialize once technology reaches a critical mass

• Emergence of Dominant Design will increase installed-base

“Additional goods or services that enable or enhance the value of

another good.”

Complementary Goods

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Industry Standards

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Government Regulation

“To improve access to and appropriate utilization of valid, reliable and accurate molecular genetic tests by all populations thus helping to secure the promise of personalized medicine for all Americans.”

Bill calls for:

• Genomics and Personalized Medicine Interagency Working Group

• Expansion and Acceleration of Genetic and Genomics Research

• Genetics Workforce and Training

Genomics and Personalized Medicine Act of 2006

Bill proposed to Congress; however, is not yet a law.

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Industry Standards

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Expected Dimensions of Value

Improvement of Drug Discovery & Approval

Decrease in Overall Healthcare Cost

More Powerful, Safer Drugs & Vaccines

VALU

E

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•  Intense  compe++on  could  put  market  posi+on  under  duress  

•  Changes  in  government  regula+ons  could  lead  to  a  decrease  in  the  demand  for  services  

•  Changes  in  industry  pricing  benchmark  could  impact  the  financial  performance      

•  Reliance  on  low-­‐profit  clients  could  affect  company’s  profitability  

•  Leading  market  posi+on  boos+ng  brand  image  and  bargaining  power  

•  Strong  growth  in  revenue  and  profits  building  investor  confidence  

•  Mail  service  contract  increasing  the  customer  base  

•  Acquisi+on  of  DNA  Direct  and  online  OTC  and  healthcare  products  sites  to  augment  customer  base  

•  Collabora+ve  agreements  would    provide  revenue  growth  opportuni+es  

•  Posi+ve  outlook  for  the  U.S.  Generics  market  

•  Aging  U.S.  popula+on  would  lead  to  an  increased  demand  for  health  care  services  

SWOT Analysis

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Data Monitor

Strengths   Weaknesses  

Threats  Opportuni+es      

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Porter’s Five Forces Model

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Pharmacogenomics

Threat of New Entrants

Supplier Power

Buyer Power

Threat of Substitutes

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Strategy

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It’s leveraging the power of advanced pharmacy to redefine the standards of clinical excellence as we drive down overall healthcare costs

n  Growth Strategies - Acquisitions >  Horizontal Integration

–  Accredo’s Specialty Pharmacy –  BioSources’ Medical Equipment Testing

>  Vertical Integration –  DNA Directs’ Genomic Test Analyses

n  Information Technology Management Strategies >  Agile Infrastructure (modular) & Patent applications

n  Collaboration Strategies >  Outsourcing

–  Contract Manufacturing (IT) >  Equity Joint Venture

–  Mayo Clinic and Medco Research Institute

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Warfarin (anticoagulant drug) Study Conducted by The Mayo Clinic & The Medco Research Institute

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What competitors are saying about Personalized Medicine...

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Medco’s First Mover-Early Entrant Strategy Decision Support Tools

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Precision Health Solutions: ‘The Trusted Advisor’

http://www.aishealth.com/Bnow/hbd060710.html

n  Coverage management to help them determine reimbursement policies and appropriate coverage criteria, while ensuring that the tests are properly used.

n  Policy and benefit consultation to advise plans on how to best structure their genetic test benefit and help plans choose available tests, including lab work.

n  Web-based genetic testing related information and education modules for patients and providers.

n  web-based tools that will connect patients and physicians to live counselors who can provide “reliable information around these kinds of tests by walking them through indications of a test and helping them to understand the results

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Recommendations

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n  Take advantage of the opportunities as an early mover

n  Be prepared to respond to changes in legislation

n  Strike up more joint ventures or strategic alliances with lab infrastructure (Qwest Diagnostics, LabCorp, etc)

n  Look into other vertical/horizontal integration opportunities involved with genetic testing

n  Protect innovation through patents

n  Get the word out about Medco’s role in positively affecting drug therapy directly to the consumer

n  Conduct more studies through the Medco Research Institute (Warfarin)

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Questions?

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http://www.aishealth.com/Bnow/hbd060710.html