Medatech User Day 2016 · Medatech User Day 2016 Meir Gabay 19 OCTOBER 2016 • Cloud • Sharing • Conversational Commerce. conversational commerce (as I see it) largely pertains

Medatech User Day 2016

Meir Gabay 19 OCTOBER 2016

• Cloud• Sharing• Conversational

Commerce

conversational commerce (as I see it) largely pertains to utilizing chat, messaging, or other natural language interfaces (i.e. voice) to interact with people, brands, or services

Chris MessinaInventor of the #

https://medium.com/chris-messina/2016-will-be-the-year-of-conversational-commerce-1586e85e3991#.gbb31x4ww

Conversational Commerce

4http://uk.businessinsider.com/the-messaging-app-report-2015-11

5

An Internet bot, also known as web robot, WWW robot or simply bot, is a software application that runs automated tasks (scripts) over the Internet

Wikipediahttps://www.youtube.com/watch?v=fEbzk4vTHsQ

What is a bot?

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Bots can go as far as enabling transactions, handling payments, ensuring delivery and providing customer service

Gartner

July 2016http://www.gartner.com/smarterwithgartner/the-art-of-conversational-commerce/

What Can bots do?

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conversational commerce solutions will need to fit with the other physical and digital channels already in place

GartnerJuly 2016

http://www.gartner.com/smarterwithgartner/the-art-of-conversational-commerce/

Implications

Medatech is the best Priority 8

Responsiveness

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Web Store

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Customer Service

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Field Service

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Vendors

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Purchase Management

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PO Approvals I

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PO Approvals II

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Office Add Ons

THANK YOU

Meir Gabay [email protected]