Measuring Patients’ Experiences with Care: Practical and Policy Issues Debra Ness Co-Chair, Consumer-Purchaser Disclosure Project President, National Partnership for Women & Families Peter V. Lee Co-Chair, Consumer-Purchaser Disclosure Project CEO, Pacific Business Group on Health Invitational Working Session July 12, 2007
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Measuring Patients’ Experiences with Care: Practical and Policy Issues
Measuring Patients’ Experiences with Care: Practical and Policy Issues. Debra Ness Co-Chair, Consumer-Purchaser Disclosure Project President, National Partnership for Women & Families Peter V. Lee Co-Chair, Consumer-Purchaser Disclosure Project CEO, Pacific Business Group on Health. - PowerPoint PPT Presentation
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Measuring Patients’ Experiences with Care: Practical and Policy Issues
• Importance of Measuring Patients’ Experiences with Care – Peter Lee, Disclosure Project and PBGH
• Measuring Patients’ Experiences with Care: An Overview– Dale Shaller, National CAHPS Benchmarking Database
• Regional Initiatives Using Patient Experience to Assess Physician Performance – Todd Osbeck, Priority Health– Ted vonGlahn, Pacific Business Group on Health– Melinda Karp, Massachusetts Health Quality Partners
• Models for Widespread Adoption of Measuring Patients’ Experiences with Physicians and Roundtable Discussion – Robert Krughoff and Paul Kallaur, Center for the Study of Services/Consumers’
care exists in US: Medicare patients who are positive about their provider’s listening and explaining skills ranges from 63% to 75% by state, greater variation among doctors
The Commonwealth Fund State Scorecard on Health System Performance, 2007
The Consumer-Purchaser Disclosure Project is a coalition more than 50 of the nation’s leading consumer, labor, and employer organizations that are working to advance publicly reported, nationally standardized measures of clinical quality, efficiency, equity, and patient centeredness for health plans, hospitals, medical groups, physicians, other providers, and treatments. The Disclosure Project is supported by financial and in-kind support of participating organizations and by financial support from the Robert Wood Johnson Foundation.
Previous Discussion Forums are available at:http://healthcaredisclosure.org/activities/forums/
Medicare’s Physician Performance Agenda: Understanding Next Steps and Shaping the Future Course – February 28, 2007
Using Electronic Data to Assess Physician Quality and Efficiency – September 29, 2006
Provider Payments: How They Work, Implications for Cost & Quality, and Creating a Consumer/Purchaser Policy Agenda – July 26, 2006