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Measuring Benchmarks Measuring Benchmarks and Quality Indicators and Quality Indicators for for Early Intervention Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D. CCC-A Judith E. Widen, Ph.D. CCC-A
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Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Dec 13, 2015

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Page 1: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Measuring Benchmarks Measuring Benchmarks and Quality Indicators for and Quality Indicators for

Early InterventionEarly Intervention

Measuring Benchmarks Measuring Benchmarks and Quality Indicators for and Quality Indicators for

Early InterventionEarly InterventionDawn M. O’Brien, M.Ed. EI/ECSEDawn M. O’Brien, M.Ed. EI/ECSE

Nannette C. Nicholson, Ph.D. CCC-ANannette C. Nicholson, Ph.D. CCC-AJudith E. Widen, Ph.D. CCC-AJudith E. Widen, Ph.D. CCC-A

Page 2: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Introduction

Local

State

Federal

Page 3: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Kansas •105 Counties•37 Networks

–Leavenworth County Infant-Toddler Services: tiny-k program

Page 4: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Background• Performance Measures

– Principles– Benchmarks– Quality Indicators

• JCIH Position Statement

Page 5: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Focus• Joint Committee on Infant Hearing 2000

Position Statement– Principle 3 – Early Intervention

• Six Benchmarks• Ten Quality Indicators

– Principle 8 • Data collection

Page 6: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Benchmarks for Early Intervention

1. Enrolled prior to 6 months of age

2. Professional personnel & communication options

3. Use of amplification within one month of confirmation of hearing loss

Page 7: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Benchmarks for Early Intervention

4. Audiologic monitoring not to exceed three months

5. Language is developmentally appropriate

6. Family demonstrate self-advocacy

Page 8: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Matching Benchmarks & Quality Indicators

• Percentage of infants before 6 months of age

• Percentage…with professional personnel who are knowledgeable

1.Enrolled prior to 6 months of age

2. Professional personnel & communication options

Page 9: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Matching Benchmarks & Quality Indicators

3.Use of amplification within one month of confirmation

• Percentage of infants with who begin use of amplification within one month of confirmation of the hearing loss

Page 10: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Matching Benchmarks & Quality Indicators

4. Audiologic monitoring not to exceed three months

• Percentage … receive monitoring at intervals not to exceed 3 mo.

• Number of follow-up visits in the first year

Page 11: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Matching Benchmarks & Quality Indicators

5. Language is developmentally appropriate

• Percentage of language evaluations every 6-months

• Percentage of infant’s language equal to hearing peers

• Percentage of achieved outcomes on IFSP

Page 12: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Matching Benchmarks & Quality Indicators

6. Family demonstrates self-advocacy

• Percentage of families who refuse EI

• Percentage of families who participate in and express satisfaction with self-advocacy

Page 13: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Problem• Who is responsible for reporting data?• Is the information available?• If so, where is the information located?

Page 14: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Question?• Does our network collect the data

necessary to report information to the state on Benchmarks and Quality Indicators for Early Intervention?

Page 15: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Method• Subject Selection

– Criteria– Population

• Procedure – Matching Benchmarks and Quality

Indicators– Database Design– Retrospective Chart Review

Page 16: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Subject SelectionCriteria

• Birth to three • Enrolled in Early Intervention in

Leavenworth County after 1999• Hearing loss greater than 20 HL

dB bilaterally

Page 17: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Population• 260 (1999 – 2003) Part C Eligible

Infants and Toddlers– 5 children diagnosed with >20 dB

hearing loss sensorineural or conductive•4 actively followed by an

audiologist and early intervention

Page 18: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Matching Benchmarks & Quality Indicators

• Percentage of infants before 6 months of age

• Percentage…with professional personnel who are knowledgeable

1.Enrolled prior to 6 months of age

2.Professional personnel & communication options

Page 19: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

CalculatingQuality Indicators

1. Percentage of infants with hearing loss who are enrolled … before 6 months of age a. # < 6 months/# HL in program

Page 20: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Database Design

1. Enrolled prior to 6 months of agea. Date of birthb. Date of enrollment (referral date)

Page 21: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

RetrospectiveChart Review

• Intake Form • Individual Family Service Plans • Audiology reports• Speech language evaluation reports• Speech evaluation test forms• Progress notes• Anecdotal notes

Page 22: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Results1. Percent enrolled prior to 6 months of

age (60%)– Child 1 = 2 mo – Child 2 = 2 mo – Child 3 = 13 mo – Child 4 = 11.5 mo– Child 5 = 1 mo

Page 23: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Results2. Professional personnel &

communication options• Not included in this study

Page 24: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Results3. Percent use of amplification within one

month of confirmation (0%)• Child 1 = 3/01-6 mo +

Contraindication• Child 2 = 3/01 - no hearing aid fit date• Child 3 = no ABR date/hearing aid fit

date• Child 4 = 4/01 - no hearing aid fit date• Child 5 = Soundfield AC/ no hearing

aids

Page 25: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Results4. Percent of infants …audiologic

monitoring not to exceed three months (0%)

• Child 1 = 9/01, 12/01, 6/02, 10/02, 11/02

• Child 2 = no hearing aid fit date • Child 3 = no hearing aid fit date• Child 4 = no hearing aid fit date

Page 26: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Results4. Number of follow-up visits in the first

year– Child 1 = 2 Visits– Child 2 = no hearing aid fit date– Child 3 = no hearing aid fit date– Child 4 = no hearing aid fit date

Page 27: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Results5. Percent of children with language

evaluations every six months (0%)– Child 1 = 3/01, 10/01, 4/02– Child 2 = 3/01– Child 3 = 4/02, 12/02– Child 4 = 2/03

Page 28: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Results5. Percent of infants with language equal

to hearing peers (0%)– Unable to determine

Page 29: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Results5. Percent of achieved IFSP outcomes

(0%) • Child 1 = not met• Child 2 = not met• Child 3 = not recorded• Child 4 = not recorded

Page 30: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Results6. Family self-advocacy

– Refusal• Not included in study

– Express satisfaction with self advocacy• Not included in study

Page 31: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Conclusion• Depends on the communication

between the early intervention program and the audiologist

• Standard data collection methods should be established

Page 32: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

The End

Page 33: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Database Design

1. Enrolled prior to 6 months of agea. Date of birthb. Date of enrollment (referral date)

Page 34: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Database Design2. Professional personnel &

communication options a. Information is not available in

chart

Page 35: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Database Design3. Use of amplification within one month

of confirmation

a. Date of ABRb. Documented medical

contraindication c. Date of medical clearance d. Documented family consente. Date of hearing aid fit

Page 36: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Database Design

4. Audiologic monitoring not to exceed three months

a. Date of hearing aid fitb. Date of each audiology contact

documentation in the child’s file

Page 37: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Database Design5. Language is developmentally

appropriatea. Date of birthb. Date of each language evaluation c. Corresponding developmental

leveld. Corresponding language agee. Achieved IFSP outcomes

Page 38: Measuring Benchmarks and Quality Indicators for Early Intervention Dawn M. O’Brien, M.Ed. EI/ECSE Nannette C. Nicholson, Ph.D. CCC-A Judith E. Widen, Ph.D.

Database Design

6. Family self-advocacya. Information is not available in

chart