MDEP BUSINESS INTELLIGENCE (BI) PROJECT KICK-OFF John Gagnon OIT Senior Programmer / Analyst [email protected] “Break Out Groups!”

MDEP BUSINESS INTELLIGENCE (BI) PROJECT KICK-OFF

John GagnonOIT Senior Programmer / Analyst

[email protected]

“Break Out Groups!”

I don’t want to be Alex Trebek!

We are going to focus on your questions.

• Some business questions remain unanswered for a variety of reasons.

• Some answers take too much time to get. • Some answers take too much effort to get.• Some answers are incomplete or are only

approximations.• Some answers are not tailored to your specific

questions.

QUESTION #1

What questions regarding environmental application processing would you like to

see BI answer?

Example:

What is the average number of days it takes for an application to reach completion?

Exclusions: NOIs & PBRs

Filtered by: Division

Grouped by: Application type & activity

What questions regarding environmental application processing would you like to

see BI answer?

QUESTION #2

Which business domain should BI tackle after application processing?

The Many Business Domains Within DEP

APPLICATIONS

PERMITS

ENFORCEMENT

LEGISLATIVE

COMPLIANCE

OUTREACH

RESPONSE

REVENUE

BUDGET

OTHERS...

MONITORING

Which business domain should BI tackle after application processing?

QUESTION #3

What information could we provide that would help you manage your section of

the business better?