Mdbc Gatekeeper Services Powerpoint Presentation[1]

Exclusive Gatekeeper Trainingmy Design/Build Coach

Welcome

It all starts with a smile

Strategic Conversations

Pre Sales

Hand off to Sales

Training Services

24 Academy StreetArlington, MA 02476Tel: 781-648-5548Email: [email protected]: mydesignbuildcoach.com

You never get a second chance to make a first impression.

Welcome

We strive to provide an enjoyable realistic learning environment for all types of

business people.

Our coaching philosophy is simple: Help people self

discover how they can help themselves. This process

helps people believe that they can grow and develop their

valuable business and interpersonal skills.

Ordinary people do ordinary things. Extraordinary people

do extraordinary things. Helping people become

extraordinary is our mission.

Hello & Welcomemy Design/Build

Coach

It all starts with a smile

Regardless of the size of your company, everything begins with

your Gatekeeper.

We train your office administrator to develop key communication

skills in order to help your potential customers discover how to

purchase your company’s goods and services.

Your Gatekeeper plays an important role in developing new

relationships and providing customer service, satisfaction and

retention.

What is a Gatekeeper?

my Design/Build Coach

Strategic Conversations

When people call to inquire about or conduct business with

your company, does the person answering the phone

exceed your customers’ expectations?

Having a plan and the skills to handle a wide range of

inquiries helps keep your Gatekeeper on track and

focused in order to best serve your customers.

Greeting customers in a non-threatening manner and

engaging and inquiring about their needs helps them relax.

It allows the customer to reveal critical information

which may help the sales team close the deal.

GPSGatekeeper

Prospecting System

my Design/Build Coach

Pre Sales

Sales is a game. The more time spent with a potential

customer to gain critical information the easier the

game.

Gatekeepers are trained to engage potential customers in

a relaxing and enjoyable conversation. Often,

customers divulge vital information which will be

shared with the sales team.

The Gatekeeper is a vital part of the team who provides

Sales with quality information to be used during the sales

process.

Information is Powerful

my Design/Build Coach

Hand Off To Sales

The Gatekeeper establishes a relationship with the customer and sets up the sales call with

a meeting agenda that typically exceeds the

customer’s expectations.

Providing clear, concise and well documented pre sales information allows the sales team to be more efficient,

effective and engaging during a sales call.

This teamwork approach to sales maximizes the

company’s human capital and increases its bottom line.

Playing to Win as a Team

my Design/Build Coach

my Design/Build Coach

Training Services

Building High Performance Teams

By:

Our training and coaching services are based on measuring the

company’s existing pre-qualifying systems, sales team culture, team

member buy-in, personnel performance and profitability.

Designing a plan that is created by the members of the sales team will increase personnel effectiveness

and financial productivity.

Building high performance teams requires high performance people

and accountable business systems.

•Professional Gatekeeping Training

•Professional Self-Discovery Sales Training/Coaching

•Designing Services / ProductsTraining

•Producing Financial Success

•Finding the Internal and External “A” Team

•Accountable Communication

•Team Member Produces a Marketable Product

•Marketing the Inside Reality

•One-on-one Coaching

Business coaching & strategic planning

my Design/Build Coach

Thank You

24 Academy StreetArlington, MA 02476Tel: 781-648-5548Email: [email protected]: mydesignbuildcoach.com

The future is for those who plan for it.