McGraw-Hill/Irwin © The McGraw-Hill Companies, All Rights Reserved CHAPTER 16 Integrating Wireless Technology in Business.

McGraw-Hill/Irwin © The McGraw-Hill Companies, All Rights Reserved

CHAPTER 16

Integrating Wireless Technology in Business

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LEARNING OUTCOMES

16.1 Explain the business benefits of using wireless technology

16.2 Describe the wireless trends that benefit consumers and businesses

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BUSINESS DRIVERS FOR A MOBILE WORKFORCE

• Companies worldwide are going wireless to increase productivity, speed delivery to market, and reduce operating costs

• Wireless transmissions rely on radio waves, microwaves, and satellites to send data across high frequency radio ranges that later connect to wired media

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BUSINESS DRIVERS FOR A MOBILE WORKFORCE

• The terms mobile and wireless are often used synonymously, but actually denote two different technologies

– Mobile means the technology can travel with the user, but it is not necessarily in real-time

– Wireless gives users a live (Internet) connection via satellite or radio transmitters

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BUSINESS DRIVERS FOR WIRELESS TECHNOLOGY

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BUSINESS DRIVERS FOR A MOBILE WORKFORCE

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BUSINESS DRIVERS FOR A MOBILE WORKFORCE

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MOBILE WORKFORCE TRENDS

• Social networking gets mobilized• Mobile TV• Multi-function devices become cheaper and

more versatile• Location-based services• Mobile advertising• Wireless providers move into home

entertainment• Wireless security moves to the forefront• Enterprise mobility

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CHAPTER SIXTEENOpening Case Study Questions

1. Why is real-time information important to Ironman Championships?

2. How is WTC using wireless technology to improve its operations?

3. List the ethical and security dilemmas that WTC faces in using the various forms of wireless technology

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CHAPTER SIXTEEN CASE Wireless Electricity

1. Explain the fundamentals of wireless power transfer technology

2. Describe the business benefits of using wireless electricity

3. Identify two types of business opportunities the companies could use to gain a competitive advantage using wireless electricity

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CHAPTER SIXTEEN CASE Wireless Electricity

4. What are some other creative uses of wireless electricity not mentioned in the case?

5. How would a wireless power distribution network operate similar to cell networks?

McGraw-Hill/Irwin © The McGraw-Hill Companies, All Rights Reserved

BUSINESS DRIVEN TECHNOLOGY

UNIT FOUR CLOSING

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UNIT CLOSING CASE ONEImproving Highway safety Through Collaboration

1. How are collaboration tools helping to save lives in Texas?

2. How could a police department use groupware to help with collaboration on accident reports?

3. Describe how a police department could use workflow systems to help with accident reports and health-care-related issues

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UNIT CLOSING CASE ONEImproving Highway Safety Through Collaboration

4. What would be the impact on lives if a state fails to implement collaboration tools to help track and analyze highway accidents?

5. How could police departments use wireless technologies to operate more efficiently and effectively?

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UNIT CLOSING CASE TWOSocial Networks

1. Are Facebook, MySpace and LinkedIn using disruptive or sustaining technology to run their businesses?

2. What are some of the business challenges facing social networking sites?

3. What are the characteristics of a social network?

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UNIT CLOSING CASE TWOSocial Networking

4. What security issues do social networking sites create?

5. What are some current social networking trends?

6. How can social networking sites generate revenue beyond selling banner and text ads?