© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved. 12- 12-1 McGraw-Hill/ Irwin Chapter Twelve Dealing with Dealing with Employee- Employee- Management Management Issues and Issues and Relationships Relationships
McGraw-Hill/ Irwin © 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved. 12-1 Chapter Twelve Dealing with Employee- Management Issues and Relationships.
Apr 01, 2015
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-11McGraw-Hill/ Irwin
Chapter Twelve
Dealing with Dealing with Employee- Employee-
Management Management Issues and Issues and
RelationshipsRelationships
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-22McGraw-Hill/ Irwin
Employed WorkersEmployed Workers In UnionsIn Unions
14.9%16.0%
18.0%20.1%
13.5%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
1983 1985 1990 1995 2000
Source:Source: U. S. News & World Report, 3/5/01
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-33McGraw-Hill/ Irwin
Union Membership Union Membership by Industry (2000)by Industry (2000)
0
5
10
15
20
25
30
35
40 Service
Construction
Manufacturing
Transportation &Public Util.Wholesale/ Retail
Government
Source: Source: Bureau of Labor Statistics
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-44McGraw-Hill/ Irwin
Pro-union Pro-union attitudesattitudes
Poor management/ Poor management/ employee relationsemployee relations
Negative Negative organizational organizational climateclimate
Poor work Poor work conditionsconditions
Union’s reputationUnion’s reputation Job securityJob security
Why Employees Why Employees
Join UnionsJoin Unions
Why Employees Why Employees
Don’t Join UnionsDon’t Join Unions
Anti-union Anti-union attitudeattitude
Good Good management/ management/ labor relationslabor relations
Positive Positive organizational organizational climateclimate
Good work Good work conditionsconditions
Union’s reputationUnion’s reputation Peer pressurePeer pressure
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-55McGraw-Hill/ Irwin
History of Labor History of Labor UnionsUnions
Local Craft Local Craft Unions Unions OrganizedOrganized
Knights of Knights of LaborLabor
AFL OrganizedAFL Organized
CIO OrganizedCIO Organized
AFL/CIOAFL/CIO
National Labor National Labor Relations Act Relations Act (Wagner Act)(Wagner Act)
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-66McGraw-Hill/ Irwin
Objectives of Organized Objectives of Organized LaborLabor
1970s- Pay/Benefits1970s- Pay/Benefits
1980s- Job Security 1980s- Job Security & Union Recognition& Union Recognition
1990s- Job Security/ 1990s- Job Security/ Global CompetitionGlobal Competition
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-77McGraw-Hill/ Irwin
InternationalInternational Union MembershipUnion Membership
SwedenSweden 84%84% ItalyItaly 47%47% United KingdomUnited Kingdom 21%21% GermanyGermany 33%33% CanadaCanada 33%33% JapanJapan 26%26% U.S.U.S. 13.5%13.5% FranceFrance 11%11%
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-88McGraw-Hill/ Irwin
Organized Organized Labor IssuesLabor Issues
Right-To-Work Right-To-Work Laws & Open ShopLaws & Open Shop
Union Security Union Security ClausesClauses
Closed ShopClosed ShopUnion ShopUnion ShopAgency ShopAgency Shop
Right-To-Work States = Right-To-Work States = 2121
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-99McGraw-Hill/ Irwin
Grievance Resolution Grievance Resolution Process Process
Figure 12.6Figure 12.6
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1010McGraw-Hill/ Irwin
Mediation/Mediation/ArbitrationArbitration
Bargaining ZoneBargaining Zone
Mediation/Mediation/Mediator- Mediator- suggestionssuggestions
Arbitration- Arbitration- binding decisionbinding decision
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1111McGraw-Hill/ Irwin
Factors That Affect theFactors That Affect theCollective Bargaining Collective Bargaining
ProcessProcess
Union Union Rep.Rep.
MgmtMgmt.Rep..Rep.
BargaininBargaining Topicg Topic
State of State of EconomEconom
yy
Goals of Goals of Bargaining Bargaining
PartiesParties Precedents Precedents in in
BargainingBargaining
Labor Labor LawLaw
Public Public SentimenSentimen
tt
Issues Issues Being Being
DiscusseDiscussedd
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1212McGraw-Hill/ Irwin
Union Union TacticsTactics
StrikeStrikeSickoutsSickoutsBoycottBoycott
PrimaryPrimary SecondarySecondary
On
Strike
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1313McGraw-Hill/ Irwin
Management Management TacticsTactics
Yellow-Dog Contracts- Yellow-Dog Contracts- outlawedoutlawed
LockoutsLockouts InjunctionInjunctionStrikebreakersStrikebreakers
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1414McGraw-Hill/ Irwin
Employee-Management Employee-Management Issues of FutureIssues of Future
Executive Executive CompensationCompensation
Comparable Comparable WorthWorth
Sexual Sexual HarrassmentHarrassment
Child CareChild Care Elder CareElder Care Aids/Drug Aids/Drug
Testing, Testing, Violence in Violence in WorkplaceWorkplace
Employee Stock Employee Stock Ownership Ownership Plans(ESOPs)Plans(ESOPs)
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1515McGraw-Hill/ Irwin
CEO Pay as Multiple CEO Pay as Multiple of Average Worker Payof Average Worker Pay
050
100150200250300350400450500
1960 1970 1980 1990 1995 1996 1997 1998 1999
Source: Source: Executive Excess 2000, Institute for Policy Studies & United for a Fair Economy
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1616McGraw-Hill/ Irwin
Women’s Earnings Women’s Earnings as % of Men’s by Ageas % of Men’s by Age
0
10
20
30
40
50
60
70
80
90
20-24 45-54 55-64
Source: Source: Business and Professional Women/USA
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1717McGraw-Hill/ Irwin
Types ofTypes of Sexual HarassmentSexual Harassment
Gender Gender HarassmentHarassment
Seductive Seductive BehaviorBehavior
Sexual BriberySexual BriberySexual CoercionSexual CoercionSexual ImpositionSexual Imposition
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1818McGraw-Hill/ Irwin
Percentage of Workers Percentage of Workers Responsible for An Aging Responsible for An Aging
RelativeRelative
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
1980 1992 1998
© 2002 by The McGraw-Hill Companies, Inc. All Rights Reserved.
12-12-1919McGraw-Hill/ Irwin
Major Types of Major Types of Workplace Workplace ViolenceViolence
Employee attacks
supervisor17%
Customer attacks
employee6%
Boy/ Girl friend attacks
employee4%
Spouse attacks
employee3%
Other13%
Employee attacks
employee57%
Related Documents
