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MC-MP SPA SYSTEMS Service Manual by Gecko Alliance Visual step-by-step guide to easily identify & correct technical problems!
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MC-MP SPA SYSTEMS Service Manual - Gecko Depot … SPA SYSTEMS Service Manual • by Gecko Alliance • Visual step-by-step guide to easily identify & correct technical problems! Table

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Page 1: MC-MP SPA SYSTEMS Service Manual - Gecko Depot … SPA SYSTEMS Service Manual • by Gecko Alliance • Visual step-by-step guide to easily identify & correct technical problems! Table

MC-MP SPA SYSTEMSService Manual

• by Gecko Alliance •

Visual step-by-step guide to easily

identify & correct technical problems!

Page 2: MC-MP SPA SYSTEMS Service Manual - Gecko Depot … SPA SYSTEMS Service Manual • by Gecko Alliance • Visual step-by-step guide to easily identify & correct technical problems! Table

Table of Contents

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In an attempt to make this manual as useful as possible, it has been presented in two formats. Problem-solving solutions are described with Troubleshooting Flow Charts and also with Step-by-Step Procedures.

The two formats together should provide an overall complete explanation, with flow charts providing an overview of specific problems, and step-by-step procedures giving more detailed information.

Important Safety Information

WARNING: Risk of electrical shock! All procedures described in this service manual must only be performed by qualified personnel, in accordance with the standards applicable in the country of installation and, whenever possible, with the equipment powered off. When connecting the equipment, always refer to the wiring diagram affixed to the inside of your spa pack’s power box cover! This diagram always prevails over the wiring diagram at the end of this manual.

All information given subject to technical modifications without notice.

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Tools & Parts

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Electrical Wiring

Correct wiring of the electrical service box, GFCI box and pack terminal block is essential.

1• Carry out a visual inspection to check for signs of miswiring.

Refer to supplied wiring diagrams. Call an electrician if necessary.

Electrical Box GFCI Pack Terminal Block

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If GFCI trips, follow Troubleshooting Flow Chart below to identifythe problem:

GFCI Flow Chart

Is GFCIproperly

connected?

If GFCI isstill tripping,disconnect

the incomingpower line.

Is GFCI stilltripping?

ReplaceGFCI.

Replaceboard

if GFCI isstill tripping.

There isa problemwith thecable.

Call anelectrician.

Unplugeverything,including

heater and lightcord wires.

Is GFCIstill tripping?

Replacetransformer.

Reconnectone component

at a timeuntil GFCI

starts to trip.

Replacedefective

component.

VerifyWiring Diagramand reconnect it.

yes

yes no

no

yes no

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GFCI Trips!

4• If GFCI still trips, replace transformer.If it stops tripping, reconnect one component at a time until GFCI starts to trip. Replace defectivecomponent.

1• Verify if GFCI is properlyconnected.

3• If GFCI is properly connected, butstill tripping, unplug all outputs includingheater and light cord wires.

If all connections are made, but nothing seems to be working, you probably have a power supply problem. Carry out the following tests to identify and correct the problem:

Note that for new installations, GFCI trippings due to miswiring are common.

If breaker is wired properly, GFCI trippings may occur when total amount of current drawn by spa exceeds breaker rating. This is highly unlikely as each spa pack outputis individually fused, and fuses will blow before GFCI trips.

A current leak to ground will also cause GFCI to trip. If any of the components is faultyand a leak of more than 5mA occurs, GFCI will trip to prevent electrocution.

There are different GFCI models on the market. Note that illustrations are examples only.

From electrical box To spa

2• If it is not, verify GFCI wiring diagram and reconnect it.

From electrical box To spa

Important connections:

Neutral of GFCImust be connected to neutral bus.

Neutral from spamust be connected to breaker.

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GFCI Trips!

1• Disconnect incoming powerlines.

If GFCI still trips, there mustbe a cable problem.

Call an electrician!

2• If GFCI stops tripping,replace GFCI.

3• If GFCI trips again, replaceboard. (Refer to "How toReplace the Board" sectionof this manual.)

If GFCI continues to trip even after having replaced the transformer,carry out the following tests to correct the problem:

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Jumper Positions

Certain MC-MP spa pack parameters can be modified by changing the position of jumpers on the board.

2• To change a setting, simply pull coveroff and replace in desired position.

1• Jumpers are located in upperright side of the board.

Jumper 1: Current Limiting Option

Jumper 1 is used to limit amount of current drawn when more than one pump (or pump andblower) are on at the same time.

Position 1 (HC):Heater will shut down if more than one pump is on at high speed.

Position 2 (LC):The system will not turn heater on if any pump (1, 2 or 3) is on at high speed.

"Heater" indicator will flash on display indicating that more heat is requested, but heater will not be allowed to start.

Jumper 2: Keypad Configuration

Position 1:10-key configuration.

Position 2:8-key configuration.

Remove MC-MP power box cover to access jumpers. (See "How to Replace the Board"section of this manual). Jumper functions may differ from information below. Pleasecheck wiring diagram on inside pack cover to verify specific functions for our pack.

Position 2Position 1

Jumper Location

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Low Level Programming

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Flashing Dots Flow ChartIf 3 flashing dots appear on keypad display, follow Troubleshooting Flow Chart below to identify the problem:

3 flashing dots appear on the display!

Remove pack cover.

Is board LED on?Follow

flashing dots& LED flow chart.

yes no

Make sure jumper isset properly for

circulation pump andreset breaker.

Start Pump 1 (orcirculation pump if installed

by increasing set point).

Replace pressureswitch if problem

persists.

Do you havecontinuity on your

voltmeter forpressure switch?

yes no

Short pressureswitch terminals

with a jumper cable.

Replace pressureswitch cable.

Replace pressureswitch cable.

Remove anythingobstructing filter canisteror piping. Clear any air

locks. Verify water valves.

Try to adjustpressure switch.

Are dots stillflashing on

keypad display?

If problem persists,replace board.

yes no

Verifypressureswitch

connection.

Try to adjustpressure switch.

Disconnectpressure switchfor 5 seconds

and reconnect it.

Are dots stillflashing on

keypad display?

If problem persists,replace board.

yes no

Replace pressureswitch if problem

persists.

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Flashing Dots DisplayedThree flashing dots error condition indicates a pressure switch problem.

There must be enough water in the spa for normal operations. System may detect errorcondition if spa filter is dirty or if something restricts flow of water in piping.

The heater will automatically shut down when error condition occurs.

Power may remain On when the following steps are carried out.

5• If you do not detect continuity,verify if pressure switch cable isproperly connected to pressureswitch and board.

1• Verify if Pump 1 (or circulationpump if installed) is working. Ifpump is not working right, referto pump section of this manual.

2• Make sure jumper is set pro-perly for circulation pump.

3• If Pump 1 is working properly,turn it on by pressing Pump 1key (or start circulation pumpby increasing the set point) andtest continuity on pressure switch.

4• If you detect continuity, go tostep #10.

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Flashing Dots Displayed

6• Ensure adequate water flow in theheater and short two pressure switchterminals with jumper cable.

7• If the three dots disappear, firstmake sure there is no blockage ofwater or air lock and check watervalve.

If the installation is older than 2 years,replace the pressure switch and re-calibrate it.

If installation is recent, try readjust-ing the pressure switch. If this is notpossible, replace switch.

(Refer to "How to Adjust thePressure Switch" section of thismanual.)

8• If the three dots still appear, theproblem may be either with switchcable or board.

Remove plastic cover and replacecable.

9• Replace board if error condition stillpersists. (Refer to "How to Replacethe Board" section.)

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Flashing Dots Displayed

Power may remain On while the following steps are carried out.

11• If error condition persists, remove plastic cover and replace pressure switch cable.

12• Replace board if error condition still persists. (Refer to "How to Replace the Board" section of this manual.)

10• If you have continuity on pressureswitch, follow these steps:

Disconnect pressure switch cablefor 5 seconds and reconnect it.

If error condition disappears, ad-just pressure switch, if it is a newinstallation (less than two years) orreplace it.

(Refer to "How to Adjust thePressure Switch" section of thismanual.)

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Flashing dots and LED Flow Chart

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Flashing Dots & LED Displayed

Turn breaker off then on again to reset the system.If 3 flashing dots and LED disappear, wait until they are displayed again on keypad.Power may remain On.

c- If error condition persists, re-place probe and reset breaker.

d- If problem is not corrected,replace board. (Refer to "Howto Replace Board" section ofpresent manual.)

3• Proceed to following page ifkeypad display shows incorrecttemperature.

1• Take water temperature with adigital thermometer.

2• If keypad display shows correcttemperature:

a- Check if heater barrel feels hot.

If it's hot, verify if anything is obstructing the flow of water(closed valves or dirty filter).

b- If it's not, verify if hi-limit probeis properly connected.

Try to clean probe connectorpins. Even a small coating of filmcan cause a bad connection.Reconnect probe and resetbreaker.

The three flashing dots and LED error condition is related to the Hi-Limit sensor or temperature probe.

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Flashing Dots & LED DisplayedIf keypad display isn't showing correct temperature, carry out thefollowing tests:

2• Make sure temperature probeis properly connected.

If it is, replace probe and resetbreaker.

3• Replace board if error conditionstill persists. (Refer to "How toReplace the Board" section ofthis manual.)

1• Verify if temperature probeis in contact with water and ifcold air from the back couldbe affecting readings.

Use foam to isolate probe fromcold air if that is the problem.

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Display Flashing Flow ChartOn certain packs, if system detects temperature at 112°F or higher, the display will start flashing. Follow Troubleshooting Flow Chart below to identify the problem:

Are you getting correctwater temp. reading on the display?

Replaceboard ifproblem

still persists.

Verify iftemperature probe

is properly connected.

If so, replace probeand reset breaker.

Verify iftemperature probeis touching wateror if cold air from

back can affectreading.

Removespa cover

(even duringthe night).

Startblower, if

spa isequippedwith one.

Wait untilspa cools

down (addcold waterif needed).

Pump isoverheatingwater duringfilter cycle.

Lowerfilter cycleduration.

Replaceboard.

Lower set pointbelow actual

temperature ofwater.

"Heater" indicatoron keypad displayshould disappear.

Do you get a240 VAC reading

betweentwo heater wires

on the board?

yes no

Is weathervery hot?

yes no

yes no

A power failurehas occurred.

Systemworks fine.

Pressany key.

Has displaystopped flashing?

yes no

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Display Is Flashing

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Display Is FlashingIf digital thermometer water temperature reading is 112°F or higher and keypad display isn't showing correct temperature, carry out the following tests:

2• Make sure temperature probeis properly connected.

If it is, replace probe.

3• Replace board if display is stillflashing.

(Refer to "How to Replace theBoard" section of this manual.)

1• Verify if temperature probeis in contact with water and ifcold air from the back couldbe affecting readings.

Use foam to isolate probe fromcold air if that is the problem.

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Wrong Temperature Flow ChartOn certain packs, if system detects that temperature is not within normal limits, wrong temperature will be displayed. Follow Troubleshooting Flow Chart below to identify the problem:

Replace board ifproblem persists.

Check if regulationprobe is properly connected.

Replace probe witha spare and verify ifproblem is solved.

If it is, replaceprobe with spare.

Unplug probe connectorand clean pins on the

board (even a small coatingof film may cause a bad

connection).Reconnect the probe.

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Wrong Temperature DisplayedWrong temperature on keypad display indicates a problem with regulation sensor. The system is constantly verifying if temperature probe reading iswithin normal limits.

Note that water temperature must be over 35°F in order to carry out the following steps.Power can remain On.

1• Verify if regulation probe (sensorlocated in spa) is properlyconnected.

3• Reconnect probe.

If wrong temperature is stilldisplayed, replace probe witha spare and place probe headdirectly in spa water.

If problem is solved, replaceprobe.

4• Replace board if problempersists.

2• Disconnect probe connectorand clean probe connector pins.Even a small coating of film maycause a bad connection.

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FLO Flow ChartIf FLO error condition occurs (problem with the pressure switch: pump is on but no water pressure detected), follow Troubleshooting Flow Chart below to identify the problem:

Is pumpworking?

Refer to "Pump notWorking" section.

Removeanything

obstructingfilter. Clearany air locksand verify

water valves.

Verify ifpressure switchcable is properly

connectedto pressureswitch and

board.

There must be adequate waterin spa for normal use.

yes no

Is anything limitingflow of water into pipes?

yes no

Is it a newinstallation(less than

two years)?

Replacepressure switch.

Adjustpressure switch.

Replaceboard.

Ensure flow ofwater through heater and

short two pressureswitch terminals with a jumper.

Does FLOerror condition

persist?

yes no

yes no

Ensure circulation pump jumperis set properly (see Jumper Section).

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FLO Error ConditionAn FLO error condition indicates a pressure switch problem. If system does not detect any pressure when pump is manually or automatically turned on, an FLO error condition will occur.

There must be enough water in the spa for normal operations. System may detect an FLO errorcondition if spa filter is dirty or if something restricts flow of water in piping.

The heater will automatically shut down when an FLO error condition occurs.

Power may remain On when the following steps are carried out.

4• Verify if pressure switch cable isproperly connected to pressureswitch and board.

1• Verify if pump (or circulationpump if present) is working.If pump is not working right,refer to pump (or circulationpump) section of this manual.

2• Make sure jumper setting forcirculation pump is correct.(See Jumper Section).

3• Clean filter and check for air blockages, closed trap valves oranything that could be restrictingwater flow.

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FLO Error Condition

5• Ensure adequate water flow in theheater and short two pressure switchterminals with jumper cable.

6• If FLO error condition disappears,perform the following steps:

If the installation is older than 2 years,replace the pressure switch and recalibrate it.

If installation is recent, try readjusting the pressure switch. If this is notpossible, replace switch.

(Refer to "How to Adjust thePressure Switch" section of thismanual.)

7• If FLO error condition persists, theproblem may be either with switchcable or board.

Remove plastic cover and replacecable.

8• Replace board if FLO error conditionstill persists. (Refer to "How to Replacethe Board" section.)

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FLC Flow ChartIf FLC error condition occurs, follow Troubleshooting Flow Chart below to identify problem (usually pressure switch problem - pump is off but water pressure is detected):

Disconnectpressure switch cable.

Does FLO error conditionoccur when pump is on?

Adjustpressureswitch.

Is it a newinstallation(less than

two years)?

Replacepressure

switch cable.

Replacepressure switch

if FLC errorcondition

persists whenyou start orstop pump.

Replacepressure switch.

Replaceboard.

yes no

yes no

First ensure jumper position for circulation pump is set correctly(see Jumper Section).

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FLC Error ConditionAn FLC error condition indicates a pressure switch problem. If the system detects any pressure when the pump is off, an FLC error condition will occur.

Power may remain On while the following steps are carried out.

3• If there is no FLO error condition,remove plastic cover and replacepressure switch cable.

4• Replace board if FLC error condi-tion still persists. (Refer to "How toReplace the Board" section of thismanual.)

1• First check to ensure jumper positionfor circulation pump is set correctly(see Jumper Section). If not, readjustjumper.

Disconnect pressure switch cable.

2• If FLO error condition occurs whenpump is started, adjust pressureswitch, if it is a new installation (lessthan two years) or replace it.

(Refer to "How to Adjust the Pres-sure Switch" section of this manual.)

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Prr Flow ChartIf Prr error condition occurs (potential regulation sensor problem), follow Troubleshooting Flow Chart below to identify the problem:

Replace board ifproblem persists.

Note that water temperaturemust be over 35°F to operate spa.

In systems manufactured after 98,Prr error status is ignored during firsthour after initial power up to allow

water to heat to over 35°F.

Check if regulationprobe is properly connected.

Replace probe witha spare and verify ifproblem is solved.

If it is, replaceprobe with spare.

Unplug probe connectorand clean pins on the

board (even a small coatingof film may cause a bad

connection).Reconnect the probe.

Pressing any key after each step resets the system.

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Prr Error ConditionThe Prr error condition indicates a problem with regulation sensor.The system is constantly verifying if temperature probe reading iswithin normal limits.

Note that water temperature must be over 35°F in order to carry out the following steps.Pressing any key after each step resets system. Power can remain On.

1• Verify if regulation probe (sensorlocated in spa) is properlyconnected.

3• Reconnect probe.

If Prr error condition still persists,replace probe with a spare andplace probe head directly in spawater.

If problem is solved, replaceprobe.

4• Replace board if problem persists.

2• Disconnect probe connectorand clean probe connector pins.Even a small coating of film maycause a bad connection.

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HL (OH) Flow ChartIf HL (OH) error condition occurs (potential Hi-Limit sensor or temperature probe problem), follow Troubleshooting Flow Chart below to identify the problem:

Take water temperaturewith a digital thermometer.

Is water temperature112°F or higher?

Are you getting correctwater temp. reading on the display?

Replaceboard if

HL (OH) errorcondition

still persists.

Verify iftemperature probe

is properly connected.

If so, replace probeand reset breaker.

Verify iftemperature probeis touching wateror if cold air from

back can affectreading.

Pump isoverheatingwater duringfilter cycle.

Lowerfilter cycleduration.

Replaceboard.

Removespa cover

(even duringthe night).

Startblower, if spa is

equippedwith one.

Wait untilspa cools

down (addcold waterif needed).

yes no

Lower set pointbelow actual

temperature ofwater.

"Heater" indicatoron keypad displayshould disappear.

Do you get a240 VAC reading

betweentwo heater wires

on the board?

yes no

Is HL probeproperly

connected?

Clean pins,reconnect

it, and resetthe breaker.

Verify if anythingis obstructing waterflow (closed traps or

dirty filters).

If HL (OH) error conditionpersists, replace probe

and reset breaker.

When HL (OH) errorcondition occurs,

does heaterbarrel feel hot?

yes no

Is weathervery hot?

yes no

If HL (OH) error condition stillpersists, replace board.

yes no

Turn breaker off then on again to reset the system.

Steady message: The system has shut down because the temperature at the heater has reached 119°F (48°C). Blinking message or OH: Except for the Smart Winter Mode, the system has shut down because the water temperature in the spa has reached 112°F (44°C).

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HL (OH) Error Condition

Turn breaker off then on again to reset the system. Power may remain On.

c- If HL (OH) error condition continues to appear on display, replace probe and reset breaker.

d- If problem is not corrected, replace board. (Refer to "How to Replace Board" section of this manual.)

3• If reading is 112°F or higher, HL (OH) error condition should flash, indicating a problem with temperature probe.

Proceed to following page if keypad display shows correct temperature.

Proceed to page 36 if display doesn't show correct tem- perature.

1• Take water temperature with a digital thermometer.

2• If reading is below 112°F, HL (OH) error condition should be steady, indicating a problem at the hi-limit probe and heater level. a- Check if heater barrel feels hot.

If it's hot, verify if anything is ob- structing the flow of water (closed valves or dirty filter).

b- If it's not, verify if hi-limit probe is properly connected.

Try to clean probe connector pins. Even a small coating of film can cause a bad connection. Recon- nect probe and reset breaker.

The HL error condition is related to the Hi-Limit sensor.

Steady message: The system has shut down because the temperature at the heater has reached 119°F (48°C).

Blinking message or OH: Except for the Smart Winter Mode, the system has shut down because the water temperature in the spa has reached 112°F (44°C).

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HL (OH) Error Condition

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HL (OH) Error ConditionIf digital thermometer water temperature reading is at 112°F or higher and keypad display isn't showing correct temperature, carry out the following tests:

2• Make sure temperature probe is properly connected.

If it is, replace probe and reset breaker.

3• Replace board if HL (OH) error condition still persists. (Refer to "How to Replace the Board" section of this manual.)

1• Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings.

Use foam to isolate probe from cold air if that is the problem.

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Smart Winter Mode ChartIf pumps have started up on several occasions and "Filter Cycle" indicator is flashing on keypad, follow this Troubleshooting Flow Chart to identify the problem:

Is the water temperatureof the spa lower than

the desired temperature?

Do youread 240 VAC

to theheater?

Refer to"Spa not heating"

section.

yes

yes no

Systemworksfine.

no

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Smart Winter Mode

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"Nothing Seems to Work" Flow Chart

Do you get a≈240 VAC reading

betweenline 1 & line 2,

≈120 VACbetween

line 1 & neutral,≈120 VACbetween

line 2 & neutralon the board?

Verify ifkeypad is

connectedcorrectlyto board.

All eight pinsmust be plugged in

and black wiremust be on top

of the plug.

Replace transformerfuse if there is still nothing on

the keypad display.

There isan electrical

wiringproblem.

Call anelectrician.

Replace board ifproblem still persists.

yes no

If nothing seems to work, follow Troubleshooting Flow Chart below to identify the problem:

If nothing still works,clean the transformerorange connector pins

(even a small coating of film maycause a bad connection).

Replace transformer ifproblem persists.

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Nothing Seems to Work!

1• On the terminal block, measure voltage between line 1 and line 2.

You should get ≈240 VAC.

If everything is connected, but nothing seems to work, there is probably a power supply problem. Carry out the following tests to identify and correct the problem:

3• Measure voltage between line 2and neutral.

You should get ≈120 VAC.

4• If you do not get good readings,this indicates an electrical wiringproblem.

Call an electrician!

2• Measure voltage between line 1and neutral.

You should get ≈120 VAC.

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Nothing Seems to Work!

1• Verify if keypad is correctlyconnected to the board.

If you are getting good voltage readings, but nothing seems to work,carry out the following tests to correct the problem:

3• If nothing works, clean transformerorange connector pins. Even asmall coating of film may cause abad connection.

4• Replace transformer if problempersists.

5• If problem is still not solved,replace board. (Refer to "Howto Replace the Board" section.)

2• Replace transformer fuseif nothing still seems to work.

Xfofuse

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"Spa Not Heating" Flow Chart

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Spa Not Heating!

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Spa Not Heating!

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Pump Flow Chart

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Pump 1 Does Not Work!

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Pump 1 Does Not Work!

1• If Pump 1 does not work in eitherspeed, replace Pump 1 fuse.

2• If replacing the fuse does not work,or if Pump 1 works in one of twospeeds, take voltage reading on theboard for both speeds.

Turn Pump 1 to low speed andmeasure voltage between whiteand black wire connectors:240 VAC pump: P57 & P64120 VAC pump: P48 & P64

The reading shoud be:≈240 VAC for a 240 VAC pump≈120 VAC for a 120 VAC pump

If Pump1 does not work in any speed, carry out the following tests to correct the problem:

3• Turn Pump 1 to high speed andmeasure voltage between whiteand red wire connectors:240 VAC pump: P57& P37120 VAC pump: P48 & P37

The reading shoud be:≈240 VAC for a 240 VAC pump≈120 VAC for a 120 VAC pump

4• If voltage is correct, replacePump 1.

5• If not, replace board.

Pump 1 fuse

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Pump 2 Does Not Work!

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Pump 2 Does Not Work!

1• If Pump 2 does not work in eitherspeed, replace Pump 2 fuse.

Turn pump 2 to low speed and measure voltage between whiteand black wire connectors:240 VAC pump: P58 & P35120 VAC pump: P45 & P35

The reading shoud be:≈240 VAC for a 240 VAC pump≈120 VAC for a120 VAC pump

If Pump 2 is not working in any speed, carry out the followingtests to correct the problem:

2• If replacing fuse does not correctproblem, or if Pump 2 works in oneof two speeds, read voltage on the board for both speeds.

3• Turn Pump 2 to high speed and measure voltage between whiteand red wire connectors:240 VAC pump: P58 & P22120 VAC pump: P45 & P22

The reading shoud be:≈240 VAC for a 240 VAC pump≈120 VAC for a 120 VAC pump

4• If voltage is correct, replacePump 2.

5• If not, replace board.

Pump 2 fuse

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Blower Flow Chart

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Blower Does Not Work!

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Blower Does Not Work!

1• If indicator lights up on keypadwhile blower is in high speed,take voltage reading betweenwhite and black wire connec-tors:240 VAC blower: P59 & P43120 VAC blower: P49 & P43

Your reading should be:≈240 VAC for a 240 VAC blower≈120 VAC for a 120 VAC blower

2• Replace blower fuse if you donot get a high enough voltagereading.

3• Replace board if you still aren'tgetting a voltage reading.(Refer to "How to Replace theBoard" section.)

4• If you do get a good voltagereading, check if you can restartblower a few minutes afterbeing turned off.

Replace blower if it does notstart after cool down period.

5• If blower does start up aftercool down, it's possible that itis not drawing in enough air.

6• Enlarge the opening to allowmore air into blower.

Blower fuse

If "Blower" indicator lights up on control display, but blower still isn't working, carry out the following tests to correct the problem:

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Spa Light Flow Chart

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Spa Light Does Not Work!

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Ozonator Flow ChartIf the ozonator is not working, follow Troubleshooting Flow Chart below to identify the problem:

Verify low level programmingto make sure that ozonator

is programmed properly(see Low Level Section).

Has"Filter Cycle"

indicator (steadyindicator light)

appearedon keypaddisplay?

Do you read120 VAC for

120 VAC ozonator(or 240 VAC for 240 VAC)

on the board?

Start upfilter cycle.

"Filter Cycle" indicator(steady indicator light)

should light upon display.

Replaceozonator

fuse.

Replace boardif you still

aren't gettinga voltage reading.

yes

yes no

no

Replaceozonator.

If the user turns on a pump, blower or light during a filter cycle, the cycle will be interrupted andwill only resume 40 minutes after last active output has been turned off (automatically or manually).This delay is to prevent excessive ozonator activation.

During this interval, "Filter cycle" indicator will flash in a different sequence (On: 1/2 sec., Off: 1/2 sec.,On: 1/2 sec., Off: 1 1/2 sec.).

Also, to prevent excessive water temperature caused by overly long filter cycles, the system willcancel a filter cycle after 3 hours if water temperature rises more than 2°F above set point. In thiscase, "Filter Cycle" indicator flashes on display.

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Ozonator Does Not Work!

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Circulation Pump Flow Chart

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Circulation Pump Not Working!

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Keys Flow Chart

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Keys Aren't Working!

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How To Replace The Board

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7• Unslot AMP or J&J miniconnectors from side of the pack.

5• Disconnect high limit sensorand pressure switch cable.

6• Disconnect heater output by removing two screws at the bottom of circuit board.

8• The circuit board is supported by a metal plate, with the entire assembly being held in place by 5 screws (one attached to ground wire). Removescrews and disengage the defectiveboard/plate assembly (Note: trans-former remains attached to board.)

9• Correctly align replacement board/metal plate assembly with originalscrew holes and reattach to boardwith 5 screws.

10• Now, reinsert J&J mini connectorto pack side.

11• Switch transformer from oneplate to the other.

12• Re-connect heater cables.

13• Re-connect pressure switch andhigh temperature sensor cables.

14• Verify all connections. Repositionplastic cover.

15• Re-connect keypad(s) andtemperature sensor connections.

16• Re-connect power cable andturn power back on.

How To Replace The Board

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How To Replace The HeaterFollow instructions below to replace an MC-MP pack heater configured for standard horizontal/front/bottom position.Note: Make sure to turn power to the pack off before proceeding.

1• Use a pair of pliers to disconnect2 wires (red and green) of cableconnected to the top of Teflonpressure switch by pulling upwards(in no particular order).

Important: Before starting removal procedure be sure to:• disconnect pack power input cables;• ensure spa water valves are closed.

2• Using a 1/4" wrench to hold steadyand a 3/8" wrench to carefully turn,loosen nuts securing 2 heater con-nectors to top of blue plastic supportplate. Disengage heater wires. Becareful not to damage ceramic bytwisting or bending.

Pressureswitch

Heaterconnectors

& nuts

High limitwing nut& plate

Heaterlock nut

Heaterlock nut

Groundconnector

& nut

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How To Replace The Heater

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7• Remove two remaining jam nutsfrom each end of the support plateand remove plate from heater.

8• Finally, replace old heater with newone, and follow same procedure inreverse order to connect replace-ment heater to spa pack.

How To Replace The HeaterInstructions to replace MC-MP pack heater configured for standardhorizontal/front/bottom position.

A few helpful hints when reconnecting:

a) Don't turn wing-nut too tightly, justenough to hold rubber sensor inplace.

b) When reconnecting wires fromheater to board, it is important touse two wrenches to hold nutssteady. Any bending or twistingmay cause damage to ceramic.

Note: We recommend the use of anadjustable torque wrench (17 lb/in) toscrew the top nut sufficiently. For moredetails, log on to:www.metapacks.com/a_tn.htm(Tech News #9906)

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1• Use a pair of pliers to disconnect2 wires (red and green) of cableconnected to top of pressure switchattached to the outside edge of theheater (in no particular order).

Then loosen pressure switch byturning counter-clockwise by handand remove.

2• Loosen the wing-nut holding thehi-limit plate and probe in placecentrally located on the outsideof the heater and remove theprobe and plate.

Pressureswitch

High-limitwing nutand plate

Lock nut(attaches

heaterto pack)

GroundconnectionHeater

connections

Important: Before starting removal procedure be sure to:• disconnect pack power input cables;• ensure spa water valves are closed.

How To Replace The HeaterFollow instructions below to replace an MC-MP pack heater in the vertical/side position.Note: Make sure to turn power to the pack off before proceeding.

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How To Replace The HeaterInstructions to replace an MC-MP pack heater in thevertical/side position.

5• Remove the last remaining nutretaining the heater and disengageheater from spa pack.

6• Replace the defective heater witha new one, and repeat the sameprocedure in reverse order toreconnect replacement heaterto the spa pack.

4• Use a wrench to remove the groundcable nut and disconnect the groundcable wire.

3• Use 1/4" wrench to hold steady and3/8" wrench to loosen nuts to discon-nect 2 heater wire connections. Becareful not to damage ceramic bytwisting or bending.

A few helpful hints when reconnecting:

a) Don't turn wing-nut too tightly, justenough to hold high temperaturesensor in place.

b) When reconnecting wires fromheater to board, it is important touse two wrenches to hold nutssteady. Any bending or twistingmay cause damage to ceramic.

Note: We recommend the use of anadjustable torque wrench (17 lb/in) toscrew the top nut sufficiently. For moredetails, log on to:www.metapacks.com/a_tn.htm(Tech News #9906)

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Instructions to replace an MC-MP pack heater configured for horizontal/back/bottom position.Note: Make sure to turn power to the pack off before proceeding.

Front/horizontal heater position

To change the heater on a spa configured for back/horizontal heater positionfollow the same instructions as for the front/horizontal heater position (shownon previous pages). The main difference is in the position of the blue plasticsupport plate, which sits on the top of the heater in the front position, but ispositioned sideways at the bottom of the pack in the back/horizontal position.

Back/horizontal heater position

Pressureswitch

Heaterconnectors

& nuts

High limitwing nut& plate

Heaterlock nut

Heaterlock nut

Groundconnector

& nut

How To Replace The Heater

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How To Install a Laing HeaterFollow instructions below to install a Laing heater on MC-MP Metapacks.

1• To install a Laing heater on a MC-MP Metapack, you will need pliers, a Phillips screwdriver, a 11/32" nut driver and a 3/8" open end wrench.

4• With the heater plate in position, squeeze the groud cable between 2 nuts (one on top of the other) with a wrench.

2• Install heater top holders on both upper sides of the pack. These holders can be adjusted and should be fixed only after heater has been placed in its final position.

5• Hand tight heater cable plastic nut in place.

6• Do the same with the pressure switch.

3• Slide nylon sleeves into heater threaded studs.

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How To Install a Laing Heater

7• Snap upper section of heater tube into top holders.

10• Push hi-limit rubber sensor in place.

8• Tilt bottom part of heater in position. 11• Tilt down hi-limit plastic latch and screw wing nut.

9• Screw plate nuts at opposite ends of heater support plate.

12• Connect pressure switch cables.

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How To Install a Laing Heater

13• Connect ground cable to board.

16• Verify heater plate connections and place pack cover.

14• Connect heater cables to board.

15• Adjust top holders in their final position.

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How To Adjust The Pressure Switch

1• Set voltmeter to "Ω" (while both probes are touching one another,voltmeter should beep to show there is continuity).

2• Turn Pump 1 off.

3• Do you have continuity on pressureswitch?

If you have no continuity, go to step 4.

If you do have continuity, increase pressure switch setting by turningclockwise until voltmeter stops beeping. Then, increase anotherfull turn.

4• Turn Pump 1 on at low speed andwait a few minutes.

If (3) flashing dots do not appear,you have adjusted the pressureswitch successfully.

If (3) flashing dots appear, decreasepressure switch setting by turningcounter clockwise until voltmeterstarts beeping (there is continuity).Then, decrease another 1/4 ofturn. Turn pump off.

The (3) flashing dots should notappear (restart procedure if (3)flashing dots appear).

5• When adjustment procedure is completed, apply Loctite 425 tothe adjustment screw to secureit in place.

When a voltmeter is available:

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How To Adjust The Pressure Switch

When a voltmeter is not available:

1• Turn Pump 1 off.

2• Decrease the pressure switch settingto 0.5 P.S.I. or until three flashing dotsare displayed.

3• Start increasing pressure switch settingby very slowly turning adjustmentscrew clockwise until three flashingdots disappear, then another full turn.

4• Turn pump on at low speed for 30seconds; there should be no flashingdots on display.

5• Turn pump off and wait 30 seconds. You should not see the three flashingdots.

6• If you see an error, restart the adjust-ment procedure.

If you are not able to adjust the pres-sure switch, change it.

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Wiring Diagram (Horizontal)

Pump 1Voltage 120 v 240 vGreen / Ground P69 P69Red / Low Speed P37 P37Black / High Speed P64 P64White / Com P48 P57

Pump 2Voltage 120 v 240 vGreen / Ground P70 P70Red / Low Speed P22 P22Black / High Speed P35 P35White / Com P45 P58

Jumper SettingsRefer to page 8

BlowerVoltage 120 v 240 vGreen / Ground P72 P72Black / High Speed P43 P43White / Com P49 P49

OzoneVoltage 120 v 240 vGreen / Ground P73 P73Black / High Speed P30 P30White / Com P46 P60

Circulation PumpVoltage 120 v 240 vGreen / Ground P74 P74Black / High Speed P36 P36White / Com P41 P54

Light ConnectorLight 1 P14Light 2 P13

HeaterBlack 1 P63Black 2 P44Green / Ground Ground

The wiring diagram below provides a general idea of MC-MP wiring, but it is important to note that it may not apply to all systems. The wiring diagram including on inside power box cover is the one to be used as main reference for the spa you are servicing.

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Pump 1Voltage 120 v 240 vGreen / Ground P69 P69Red / Low Speed P37 P37Black / High Speed P64 P64White / Com P48 P57

Pump 2Voltage 120 v 240 vGreen / Ground P70 P70Red / Low Speed P22 P22Black / High Speed P35 P35White / Com P45 P58

Pump 3Voltage 120 v 240 vGreen / Ground P71 P71Black / High Speed P21 P21White / Com P40 P53

BlowerVoltage 120 v 240 vGreen / Ground P72 P72Black / High Speed P43 P43White / Com P49 P59

OzoneVoltage 120 v 240 vGreen / Ground P73 P73Black / High Speed P30 P30White / Com P46 P60

Jumper SettingsRefer to page 8

Circulation PumpVoltage 120 v 240 vGreen / Ground P74 P74Black / High Speed P36 P36White / Com P41 P54

HeaterBlack 1 P63Black 2 P44Green / Ground Ground

Light ConnectorLight 1 P14Light 2 P13

The wiring diagram below provides a general idea of MC-MP wiring, but it is important to note that it may not apply to all systems. The wiring diagram including on inside power box cover is the one to be used as main reference for the spa you are servicing.

Wiring Diagram (Vertical)

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Professional Repair KitAll you need in one case!

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Gecko Alliance450 des Canetons, Quebec City (QC) G2E 5W6

Canada, 1.800.78.GECKO

9225 Stellar Court, Corona, CA 92883 USA951.667.2000

www.geckoalliance.com

COMPLETE SERVICEGUIDE WITH STEP-BY-STEP

INSTRUCTIONS ON:

GFCI Troubleshooting•

Jumper Selection•

Understanding& Correcting

Error Conditions•

System Malfunctions•

Part ReplacementInstructions

•& More

Clearly Advanced Spa Systems!™

3-85-70899919-100435Rev. 04/07