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Ford Motor Company MBA 595: Effective Personal Communications Dr. Kershaw Stephanie Hirn March 6, 2013
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Ford Motor Company

MBA 595: Effective Personal CommunicationsDr. Kershaw

Stephanie HirnMarch 6, 2013

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Reputation and Brand

1. Harris-Interactive #25

2. Brand Index #6

3. InterBrand #45

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Social Media

1.Twitter

2.Facebook

3.YouTube

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Financial Analysis

Year 2012 2011 2010

Engineering/ Research & Design

5.5 5.3 5.0

Advertising 4.0 4.1 3.9

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Social Responsibility, Sustainability, and the Environment

1. Impact on Dearborn, MI

2. “100 Best Citizens” #71

3. Maclean’s Sustainalytics list of the 50 Most Socially Responsible Corporations

4. Newsweek’s Green Rankings #50

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Media Coverage

Innovation

Profit Growth

Job Creation

Community Involvement

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Ford vs. General Motors

Ford

• Innovation

• Profit Growth

• Job Creation

• Community Involvement

GM

• Bankruptcy Filings

• Employees Struggling

• Job Cuts

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Rankings

Ford General Motors

Green Rankings #50 #99

Harris-Interactive #25 #44

Customer Loyalty #39 #68

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Policy Changes

Ford Motor Company Fund & Community Services A. LobbyingB. Government Relations

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Corporate Communication

Employee Social MediaA. Show Importance B. Help improve organizationC. Show they have nothing to hideD. Positive effect on reputation

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Questions??