MBA (Finance) Project Report Presentation on “TO STUDY THE FINANCIAL SERVICES OF HDFC BANK LTD. IN CHANDRAPUR” Presented by
MBA ( Finance)
Feb 25, 2016
Project Report Presentation on. “TO STUDY THE FINANCIAL SERVICES OF HDFC BANK LTD. IN CHANDRAPUR”. Presented by. MBA ( Finance). INTRODUCTION. “Housing Development Finance Corporation Limited”. Incorporated in August 1994 - PowerPoint PPT Presentation
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MBA (Finance)
Project Report Presentation on
“TO STUDY THE FINANCIAL SERVICES OF HDFC BANK LTD. IN CHANDRAPUR”
Presented by
Page 2
INTRODUCTION
Incorporated in August 1994Currently has an nationwide network of 2,544 Branches and 9,709 ATM's in 1,399 Indian towns and cities.first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector
“Housing Development Finance Corporation Limited”
Page 3
To know about the Banking industry
To study the Banking services provide by HDFC Bank ltd.
To get a practical knowledge of Banking service
To get some knowledge about debit card, credit card, phone-banking & net-banking.
Objectives of Study
Page 4
The approach to the study has been made from the point of view of individual
The study has been undertaken mainly to measure the performance of different services
Limitation was paucity of time.
Limitation was Concentrating on the happenings on specific branch
Scope & Limitation of Study
Page 5
Hypothesis of Study
Financial Services Provided by HDFC Bank is “World Class”
Costumers needs and supply of services are equal. In other word Customers make satisfied by providing good Services
Assuming that provided services are Expensive, as it is Top Class Pvt. bank.
Page 6
Services Provided by Bank…
Wholesale Banking Services
Retail Banking Services
Treasury Bank Services
Findings…
Page 7
Services Provided by Bank…
Wholesale Banking ServicesWorking Capital FinanceTrade ServicesTransactional servicesCash managementvendor and distributor financesupply chain management
To large, blue-chip manufacturing companies in the Indian corporate to small & mid-sized corporate and agric-based businesses
Findings…
Page 8
Services Provided by Bank…
Retail Banking ServicesBanking Services.Loan ServicesDe-mat ServicesATM’sPhone BankingNet BankingMobile Banking
To Individual , Company , HUF , Proprietor , NRI’s
Findings…
Page 9
Retail Banking ServicesAccounts &
Deposits.Saving
AccountsSalary
AccountsCurrents
AccountsDeposits
AccountsDemat
AccountsRural
Accounts
Findings…
LoansPersonal
LoansHome LoansCar LoansTwo Wheeler
LoanLoans Agst.
Assets.Educational
LoansRural Loans
CardsDebit CardCredit CardPrepaid CardReward Cared
Page 10
Services Provided by Bank…
Treasury ServicesForeign Exchange Derivatives Money Market Debt Securities Equities
The Treasury business is responsible for managing the returns and market risk on this investment portfolio.
Findings…
Page 11
People Don’t Like to Pay More for Value added ServicePeople Delighted when they get High services @ Cheap rate.People Expect more and Pay lessWorld Class services are only dependant on Specific Metro city Branches/CitiesUntapped Rural MarketServices are same like all Banks but Service Standard differsService rate are High compare to Public BanksSome Costumers are dissatisfied for hidden Bank Charges
Conclusion…
Page 12
Thank You Sir
Page 13
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