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© 2013 Marketo, Inc. Marketo Proprietary and Confidential Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video
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Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Aug 20, 2015

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Page 1: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

© 2013 Marketo, Inc. Marketo Proprietary and Confidential

Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 2: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

© 2013 Marketo, Inc. Marketo Proprietary and Confidential

Jon MillerSubscribe to blog.marketo.com

@jonmiller

1. Born in Ethiopia2. Can dislocate my thumbs at will3. Studied Physics at Harvard, captain of high school

debate team and newspaper staff4. My first child was born the same month that we

incorporated Marketo

Page 3: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 3© 2013 Marketo, Inc. @jonmiller

Information Scarcity

We Used to Live in a World of

Page 4: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 4© 2013 Marketo, Inc. @jonmiller

AbundanceInformation

Page 5: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 5© 2013 Marketo, Inc. @jonmiller

Investment

Ret

urn

Content

Tradeshows

Page 6: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 6© 2013 Marketo, Inc. @jonmiller

Content Resources: Regular and Mobile Responsive Design

Page 7: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 7© 2013 Marketo, Inc. @jonmiller

Website Personalization• Known /

Unknown• Repeat Visitor• Referral Source• Revenue Stage• Industry• Company Size• Blog Subscriber• Content

Downloads

Page 8: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 8© 2013 Marketo, Inc. @jonmiller

Social Media Leads Do Not Come in a Box-@jonmiller

8

Page 9: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 9© 2013 Marketo, Inc. @jonmiller

EdgeRank• Time

Decay• Weight• Affinity

Page 10: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 10© 2013 Marketo, Inc. @jonmiller

I’m going to make you an offer you can’t refuse.

Learn how to make the most out of every lead in your database. Download The Definitive Guide to Lead Scoring: http://marketo.com/DG2LS

Page 11: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 11© 2013 Marketo, Inc. @jonmiller

ROI On Social Advertising: Tale of Two Types

• Traditional display ads on Facebook not effective• Twitter conversions slow to convert to Lead• Facebook memes and other highly engaging ads are

working great• Slideshare great for acceleration (not lead gen)

Source: Marketo Revenue Cycle Analytics

Page 12: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 12© 2013 Marketo, Inc. @jonmiller

Buyer to Buyer: 92% TrustSource: Nielsen Research 2011

Company to Buyer: 33% Trust

Page 13: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 13© 2013 Marketo, Inc. @jonmiller

Re

ach

& E

ng

age

me

nt

Soci

al Li

ft

Soci

al Li

ft

Soci

al Li

ft

Soci

al Li

ft

Soci

al Li

ft

Landing Pages

Website Facebook Pages

Online Ads Email

Soci

al Li

ft

Events

Making Every Campaign Social

Page 14: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 14© 2013 Marketo, Inc. @jonmiller

Page 15: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 15© 2013 Marketo, Inc. @jonmiller

Test & Tune With Social Funnel Metrics

Measure,

Test and

Optimize

Page 16: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 16© 2013 Marketo, Inc. @jonmiller

But Who is Ready?You Got Them to the Dance

Page 17: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 17© 2013 Marketo, Inc. @jonmiller

Key Takeaways• Information abundance creates

attention scarcity• Use information to personalize

web experiences• Optimize content for mobile• Make every campaign social• Nurture: Only 20% of new

qualified Prospects are ready to engage with Sales

Page 18: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 18© 2013 Marketo, Inc. @jonmiller

Video, Mobile, and Social

• Why it matters • Styles of video• Compelling

applications to drive demand

• Best practices & examples

Joan BabinskiVP MarketingBrainshark, Inc.

@jabobabo

Page 19: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 19© 2013 Marketo, Inc. @jonmiller

Why Video for B2B?

Page 20: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 20© 2013 Marketo, Inc. @jonmiller

Why Video for B2B?

60% of senior execs say they prefer video over text92% of B2B Marketers use video for demand genMobile! 54 million mobile video views in 2012 and views 3X as long Google LOVES Video Content

Page 21: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 21© 2013 Marketo, Inc. @jonmiller

Video Spectrum

ProductDemosRecorded

Webinars

Testimonials

TrainingVideos

High-production ads

A Range of Video Types

Executive Perspectiv

es

User-generate

d

Page 22: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 22© 2013 Marketo, Inc. @jonmiller

Video at Every Stage of the Customer Lifecycle

Prepare

Engage

Advance

Page 23: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 23© 2013 Marketo, Inc. @jonmiller

Video at Every Stage of the Customer Lifecycle

Prepare

Engage

Advance

Page 24: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 24© 2013 Marketo, Inc. @jonmiller

Video at Every Stage of the Customer Lifecycle

Prepare

Engage

Advance

Page 25: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 25© 2013 Marketo, Inc. @jonmiller

Best Practices for Demand Generation Videos

1. Keep it short & set expectations2. Make it interactive: use calls to action,

questions3. Re-use across social & web channels4. Combine w/ other media types5. Optimize pages for video search6. Identify your “premium” video content 7. Integrate with lead scoring & next steps8. Measure & adjust

Page 27: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 27© 2013 Marketo, Inc. @jonmiller

Keep it Short, Set Expectations

Page 28: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 28© 2013 Marketo, Inc. @jonmiller

Calls to Action & Interactivity

Page 29: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 29© 2013 Marketo, Inc. @jonmiller

Use Video Across Channels

Page 30: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 30© 2013 Marketo, Inc. @jonmiller

What Can Your Video Tell You?

Engagement: Know quickly how well your content is working

Page 31: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 31© 2013 Marketo, Inc. @jonmiller

What Can You Measure?

Content & Context: • Which video content is most effective? • Who is viewing what & for how long? • How well are you holding their attention? • On what social channels, devices content was

viewed?• Sharing activity• Interests & needs (through interactivity)Demand Generation Impact: • Conversions• Branded search volume • Subscribers to social channels

Page 32: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 32© 2013 Marketo, Inc. @jonmiller

Lead Scoring & Next Steps

• Prospects who watch video are given a higher score for sales readiness

• Use view % to set benchmark

Page 33: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 33© 2013 Marketo, Inc. @jonmiller

Top 3 Takeaways

1. Keep it short2. Optimize video for

mobile audiences3. Measure & adjust

Video Marketing eBookRequest via Twitter @brainshark or visit www.brainshark.com

Page 34: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

Page 34© 2013 Marketo, Inc. @jonmiller

Additional Resources

The Definitive Guide to Social Marketinghttp://marketo.com/DG2SM

The Definitive Guide to Marketing Metrics & ROIhttp://marketo.com/DG2MM

Personalized Benchmark on Email Marketinghttp://marketo.com/DG2MA

Page 35: Maximizing Today's Hottest Content Channels: Driving Leads Through Mobile, Social, and Video

© 2013 Marketo, Inc. Marketo Proprietary and Confidential

Questions?

Jon Miller@jonmiller

Subscribe to blog.marketo.com

Joan Babinski@jabobabo