FOOTPRINTS AT POMONA Matthew Walker Helpdesk Manager Pomona College
Jan 03, 2016
FOOTPRINTS AT POMONA
Matthew WalkerHelpdesk Manager
Pomona College
About Pomona College
Premier liberal arts college in Southern California, est. 1887
Part of the Claremont Colleges consortium
1,500 students (95% residential), student-faculty ratio of 8 to 1, avg. class size 14
Ranked #6 Liberal Arts College by USNWR
About FootPrints
100% web-based service desk management product
Supports our ITIL initiatives with workflow automation
Easy e-mail integration for updating/closing tickets No programming or deep technical knowledge
required to implement, administer, or customize Add-ons include change management, asset
management, configuration management, and service catalog
Live demo here
Live demo here
Live demo here
QUESTIONS?
Please visit http://www.resnetsymposium.org/rspm/evaluation
Contact information:[email protected] Mattwalkr (AIM)www.facebook.com/maw04747