Moving BSS into Digital Vendor Panel Discussion MATRIXX Confidential – Do not distribute 1 Oisin O’Connor, Director Product Marketing Zain Technology Conference 2016 Amman, Jordon, 6 Dec 2016
MATRIXX Software panel presentation at ztc moving bss into digital dec 2016 v1.0
Jan 27, 2017
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Moving BSS into DigitalVendor Panel Discussion
MATRIXX Confidential – Do not distribute1
Oisin O’Connor, Director Product Marketing
Zain Technology Conference 2016 Amman, Jordon, 6 Dec 2016
MATRIXX: Executive summary
Customer facing apps, real-time business applications and a unified customer database.
2MATRIXX Confidential – Do not distribute
MATRIXX provides a single, online platform for DSPs to create, market,
sell and service digital products and traditional network-based services.
MATRIXX Digital Commerce
Digital leaders lead with MATRIXX
Patented platform from the database up,
we are Oracle-free, unlike our competitors
Always on, end-to-end customer
experience for all customer interactions
Precise information to customers, on-
demand, 100% of the time
Uncompromising business agility, cloud-
based, configuration only solution
Proven Business Value
Digital Grade Technology
Complete Solution
Digital Experience
Call centre
complaints
ARPU
NPS
(customers in
data disputes)
Time to market
40% reduction
5% increase
23 point increase
90% reduction
Core elements of a winning
Digital Experience
MATRIXX Software
Instant gratification
True on-demand service
Self-direction
App delivers full control
Personalization
Pay for what you need
3MATRIXX Confidential – Do not distribute
4MATRIXX Confidential – Do not distribute
You need to address what’s below the water (in the
BSS layer) introduce Digital Grade technology
The Customer Experience Iceberg
Always on,
end-to-end
customer experience
Instant business
agility – click not
code, every time
Precise customer data,
delivered to all channels,
100% of the time
MATRIXX Digital Commerce SolutionDigital-Grade Technology
5MATRIXX Confidential – Do not distribute
Parallel-MATRIXXTM Platform
Self-Care Apps & Digital Channels
App SDK
Adaptive Quota
Management
Subscriber
ManagementOnline
Charging
Commerce
Control
Real-time
Payments
Real-time
Notifications
Policy
Management
Real-time Analytics
Enablement
Real-time
Consumer Billing
Real-time Event
Aggregation
Session
ControlCall Control
Deployment Models: On-premiseCloud Hybrid-Cloud
Always PreciseAlways On Always Agile
SubscriberDatabase
Unified
Product
CatalogWeb
Android
iOS
Network Systems
ER
P S
yste
m
CR
M S
yste
m
MATRIXX Digital Commerce
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Increase Monetization
Mobile marketplace drives
frequent purchases of
sachet services.
Foster Engagement
Individualized plans
for self-purchase.
App becomes channel for
promotion and upsell.
Drive Loyalty
Reward customers.
Put customers in control
of spending & sharing.
Provide full transparency.
Create Opportunity
Modern packaging and pricing
vs. old school bundles.
Instant product delivery.
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