masVenta Course Program 2013

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more salessalees

more profitre propromore profit

...more business

trainingprogram

Contact : Phone +49 2404 91391-0 [email protected] www.masventa.de

Business AnalysisProject Management

Business Process Management Bussiiness PPrrocess Managementt

Requirements Management RReeqquuiirreemmeents Management Business Analysis

Risk Management

Individual & Inhouse Trainings

14 Professional Trainings

in English and German

With New Courses

in 2012/2013

IIBA®, CBAP®, CCBA® and BABOK® are registered trademarks of th

e In

tern

ational Institute of Business Analysis, Canada. P

MI®, P

MP® and PMBOK® are registered trademarks of th

e Pro

ject M

anagement Institute, U

SA

Editorial Index

Do not accept average quality in professional training – demand

the best from masVenta, the experts for Business Analysis and

Project Management.

masVenta Business GmbH

von-Blanckart-Str. 9, Germany-52477 Alsdorf

[email protected]

www.masventa.dePhone +49 2404 91391 0

Fax +49 2404 91391 31

Contact: Sabine Ostlender

Registration, Organization, Content

Site

Editorial, Index 2

We lead you through our o#erings 3

Business Analysis Getting Started 4

Business Analysis Fundamentals 5

CCBA®/ CBAP® Exam Preparation 6

Planning and Managing Requirements 7

Eliciting and Writing Good

Business Requirements 8

Requirements Modeling 9

Business Process Management and

Modeling 10

Enterprise Analysis for IT-Business

Analysts 11

Facilitation Skills for Project Manager

and Business Analysts 12

PMP® Exam Preparation 13

Applied Project Management and

Business Analysis to e#ectively improve

CRM 14

Our trainer 15

Dear customers,

Are you interested in Requirements Management, Requirements

Engineering or Business Analysis? Are you involved in IT projects

as a Project Manager, System Analyst, Developer or Test Speci-

alist? Are you responsible for establishing an organization for a

Project Management O$ce (PMO) or Business Analysis Center of

Excellence (BACoE)?

Our course portfolio speci%cally addresses these challenges of

Business Analysis and Project Management on an expert level,

delivering state-of-the-art Know-How and best practices. We are

convinced that for your professional career, only the best should

be considered.

Certainly, there are many courses and regionally valid certi%cates,

achievable with not much e#ort. But in the global world of today

only international certi%cates are well accepted, at least they are

more valued than national ones.

In the light of this, responsible manager in IT, Business and HR

should carefully decide for the appropriate methodology regar-

ding Business Analysis and Project Management.

In masVenta, we do not compromise and have consequently

specialized ourselves in teaching according to the two leading

standards, the BABOK® Guide by the International Institute of

Business Analysis® and the PMBOK® by the Project Management

Institute®. We support individuals and companies with methodo-

logy-aligned and endorsed courses to prepare for the exams and

surely achieve the CCBA®/ CBAP® and/or PMP® certi%cations.

Our Business Analysis Curriculum allows the combination of in-

dividual education plans, satisfying most of the training’s needs

comprehensively. And if there are special requirements, masVen-

ta is a competent partner to develop courses and programs indi-

vidually tailored for your organization.

Ultimately, a professional education proved through well-known

certi%cates provides signi%cant competitive advantage on many

levels, whether for individual contractors, for consultancy %rms,

or in tenders for new projects.

masVenta Business GmbH only works with very experienced,

certi%ed trainers who are themselves actively engaged in various

industry projects as Business Analysts or Project Managers. This

ensures a strong practical relevance - what has been learned can

be implemented immediately and leads to noticeable improve-

ments and cost savings in your projects.

As a matter of fact, more than 50% of all IT projects su#er from

weak or insu$cient requirements and poor communication.

masVenta is a specialist in integration of the two key disciplines

Business Analysis and Project Management and helps your orga-

nization to identify the areas where education and/or engage-

ment of masVenta’s experts leads to improvements.

BA C

URRIC

ULUM

PM

CM

2

Sucess and Satisfaction on your Job

Professional masVenta Trainings

Lead your projects with sucess

Dipl.-Ing. Rainer Wendt, CBAP, PMP

Director and Owner

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www.masventa.de

Junior BA

... wants to learn about

standards in Business

Analysis to develop her

professional experiences.

Business Analyst

... works as Business or

System Analyst and wants

to improve his knowledge

in special areas.

CCBA®/CBAP®-

candidate... works as Business Ana-

lyst for years and wants to

get a certi!cate to prove

her quali!cations.

Project Manager

... has a lot of experience

and wants to improve his

Know-How in special areas

of expertise.

Career-goals and Courses

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Booking

After signing in you will receive a con!rmati-on and an invoice. Some courses include the BABOK® Guide, which will be sent to you after the payment has been received.

Location and Hotel booking

A limited contingent of rooms is reserved in the hotels. Please contact the hotel and refer to the booked course. For detailed information concerning the hotel please refer to your con-!rmation. Do not hesitate to contact us for help.

Details

Our courses last from 9.00 a.m. to 5.00 p.m. Following breaks are included: one co$ee break in the morning, lunch, one co$ee break in the afternoon. Each participant gets the materials in a handout-map with the complete content of a course.

Business Analysis Getting

Started

Business Analysis Funda-

mentals

CCBA®/CBAP® Exam Pre-

paration

Planning and Managing

Requirements

Eliciting and Writing Good

Business Requirements

Requirements

Modeling

Business Process Mana-

gement and Modeling

Enterprise Analysis for

IT-Business Analysts

Facilitation Skills for

PM & BA

PMP® Exam

Preparation

More PM-Courses For more courses concerning Project Management refer to our Homepage: http://www.masventa.eu/en/services/trainings

Applied PM & BA to

e$ectively improve CRM

( )

3

( )

( )

( )



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

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We lead you through our o#erings


Experienced Professionals convey their Know-How

www.masventa.de

Format

Objectives

Audience

Fast Facts

IIBA®, CBAP®, CCBA® and B

AB

OK® are registered trademarks of th

e In

tern


MI®, P


e Pro

ject M


SA

Business Analysis Getting Started

www.masventa.de

A masVenta Business Analysis Professional Training


von-Blanckart-Str. 9, D-52477 Alsdorf

[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

An Entrance into the World of Business Analysis

4

Knowledge Areas

From The Guide to Business Analysis Body of Knowledge®

Business Analysis Planning and Monitoring

Elicitation

Requirements Management and Communication

Enterprise Analysis

Requirements Analysis

Solution Assessment and Validation

Underlying Competencies

Related Courses

- Business Analysis Fundamentals

- CCBA® / CBAP®– Exam Preparation

- Planning and Managing Requirements

- Eliciting and Writing Good Business Require´ts

- Requirements Modeling

- Business Process Management and Modeling

- Enterprise Analysis for IT-Business Analysts

- Facilitation Skills for Project Manager and

Business Analysts

- Project Management Fundamentals

- PMP® Exam Preparation

- Risk Management in IT-Projects

- Applied Project Management and Business

Analysis to e#ectively introduce CRM

Why Business Analysis?

Business Analysis comprises Requirements Engineering and more. But what exactly distinguis-

hes Business Analysis from traditional Requirements Engineering and who in the project team

is responsible for this? This Getting Started course generally handles the question about the

meaning of Business Analysis in a project. As a large percentage of projects still fail due to insuf-

$cient or misunderstood requirements, Business Analysis is gaining more and more attention.

By carefully considering Stakeholder needs and expectations, Business Analysis goes far bey-

ond Requirements Engineering, to mention only one of the topics which make the di#erence.

By working on case studies, the participants

will be shown structured approaches. Using

the results, the students can discover the

necessary requirements, prioritize and va-

lidate them. This is very important because

primarily those requirements which are re-

lated to Business needs should be brought

to realization.

Document “good“ Requirements; clear,

precise and complete

Use simple templates to capture di#erent

kinds of requirements

Use models to e#ectively work out requi-

rements, to analyse, document and trace

requirements until they can be packaged

and communicated to Business in order

to get an approval

Leverage the Project success with requi-

rements which satisfy the Business Need

Reduce re-work on requirements by

ensuring to initially get the right requi-

rements

Reduce gaps of understanding by

continuously verifying and validating

requirements

This course is specially catered to beginners

of Business Analysis and Requirements

Engineering. By working on case studies,

the participants will be shown structured

approaches. Using the results, the students

can discover the necessary requirements,

phrase and validate them.

Most Business Analysts and people dealing

with Requirements Engineering come from

the IT area. Business Analysis is often used

within an IT project.

Business Analyse

The term Business Analysis can be under-

stood in various ways, similar to Project

Management. The International Institute of

Business Analysis (IIBA) in Toronto, Canada,

de$nes Business Analysis as a collection

of approaches and techniques to under-

stand the structure and the rules within an

organization as well as its employees and

then to suggest solutions in order to help

the organization.

Solutions do not automatically lead to IT-

Solutions; however, nowadays nearly every

large improvement is only possible because

of IT or is at least supported by it.

Potential

These days, there are many organizations

with e#ective project management sys-

tems. However, Business Analysis is not that

far developed. This means that Require-

ments Management is mostly done by em-

ployees or the Project Manager themselves.

There is large room for improvement

as weaknesses always damage projects and

maybe even stop them from being

e#ective. It is quite obvious that a project

cannot be successful if the needs are not

understood properly and the problems are

not solved. The process of learning only by

mistakes takes too long and is too expensi-

ve to be useful in the business landscape of

the 21st century.

Content

Participants will be shown how to deal with

Requirements Speci$cations and Solution

Concepts and will work on appropriate case

studies. They will also learn the importance

of distinguishing between ‘what‘ and

‘how‘. We also concentrate on stakeholder

management and dealing with ongoing

changes or upgrades, so called moving

targets.

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Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer

Continuous events in major European cities

London - Frankfurt - Zurich - Milan

Please contact us personally.

TR-BA-001

Basic

1 Day

7 PDUs, 7 CDUs, 0.7 CEUs

Euro 640,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®

Current Dates on our Homepage: www.m

asv

enta.eu/e

n/services/sc

hulungen/tr-ba-001

Getting Started withMORE BUSINESS

Format

Objectives

Audience

Fast Facts


AB


e In

tern


MI®, P


e Pro

ject M


SA



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

Knowledge Areas

BABOK® Guide

Business Analysis Planning and Monitoring

Requirements Elicitation


Enterprise Analysis




PMBOK® Guide

Project Integration Management

Project Scope Management

Project Time Management

Project Risk Management

Project Communication Management

Related Courses

- Business Analysis Getting Started

- CCBA® Exam Preparation

- CBAP® Exam Preparation

- Facilitation Skills for Project Manager and

Business Analysts


Business Analysis according to BABOK® Guide

The Fundamentals course is ideal for everyone who wants to become familiar with commonly accepted methods of Business Analysis including Requirements Engineering. Usually, the parti-cipants of this course are actively involved in tasks depending on this topic within their job.Ideally, this course can be done after having participated in the Getting Started course; how-ever, interested persons with some experience in Requirements Engineering may take this course without #nishing the Getting Started course before. The training course is based on A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), a 270-paged de#nitive book that summarizes the general knowledge of Business Analy-sis. Participants will receive their own copy of the book in advance.

During the course a case study will be dis-

cussed in small working groups to instantly

apply the tools and techniques. Through

roles and responsibilities the participants

are able to experience how to do Business

Analysis. Everybody should be prepared to

actively contribute and collaborate in order

to achieve the high learning results. All

students get valuable masVenta materials.

Document “good“ Requirements; clear,

precise and complete

Use simple templates to capture di$erent

kinds of requirements

Use models to e$ectively work out requi-

rements, to analyse, document and trace

requirements until they can be packaged

and communicated to Business in order

to get an approval

Leverage the Project success with requi-

rements which satisfy the Business Need

Reduce re-work on requirements by

ensuring to initially get the right requi-

rements

Reduce gaps of understanding by

continuously verifying and validating

requirements

People who have already worked in

di$erent project roles, without having

participated in a formal Business Analysis

course. People who are working in Business

or IT and who are responsible for Business

Analysis. This course is as well recommen-

ded to more experienced Business Analysts

and Project Managers who are looking to

a more formal and broadly accepted BA

approach.

� � � � � � � � � �Principles

Basic Principles of Business AnalysisClassical Requirements Engineering and Business AnalysisTasks performed by Business Analysts What makes a Business Analyst successful? � � � � � � � � � � � � � � � � � � � � � � � � � � � �� ! " � � � � # � $ � � !Plan Business Analysis ApproachConduct Stakeholder AnalysisPlan Business Analysis Activities, Plan BA Communication, Plan Requirements Management ProcessManage Business Analysis Performance � � � � � � % � & � � ' � # � # � � �Prepare for ElicitationConduct Elicitation ActivityDocument and con#rm Elicitation Results� � � � � � ( � ) � * � � $ � + � � # � � � � � ! � �+ � � # " , � + + � � � ' � # � � �Manage Solution Scope & RequirementsManage Requirements TraceabilityMaintain Requirements for Re-use

Prepare Requirements PackageCommunicate Requirements

� � � � � � - � & � # � $ . $ � � � � � � � � � � �De#ne Business NeedAssess Capability GapsDetermine Solution ApproachDe#ne Solution Scope and Business Case � � � � � � / � ) � * � � $ � + � � # � � � � � � � � �Prioritize RequirementsOrganize RequirementsSpecify and Model RequirementsDe#ne Assumptions and ConstraintsVerify RequirementsValidate Requirements � � � � � � 0 � 1 � � � # � � � � � � � � � + � � # "2 � � � � � # � � �Assess Proposed SolutionAllocate RequirementsAssess Organizational ReadinessDe#ne Transition RequirementsValidate SolutionEvaluate Solution Performance

Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer



Please contact us personally

TR-BA-002

Basic

3 Days

24 PDUs, 24 CDUs, 24 PD h

€ 1.680,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®

Current Dates on our Homepage: http://w

ww.m

asv

enta.eu/e

n/services/sc

hulungen/tr-ba-002/

Professional Training with

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5

Business Analysis Fundamentals

www.masventa.de


In-depth Course for Business Analysis according to BABOK® Guide

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Format

Objectives

Audience

Fast Facts


e In

tern


MI®, P


e Pro

ject M


SA



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

6

Knowledge Areas

BABOK® GuideBusiness Analysis Planning and MonitoringRequirements ElicitationRequirements Management and Commu-nicationEnterprise AnalysisRequirements AnalysisSolution Assessment and Validation


Related Courses

- Business Analysis Getting Started - Business Analysis Fundamentals- Planning and Managing Requirements- Eliciting and Writing Good Business Requirements

- Requirements Modeling - Business Process Management and Modeling

- Enterprise Analysis for IT-Business Analysts- Facilitation Skills for Project Manager and Business Analysts


Want to make sure ... ?

... that you are ready for the CCBA®/CBAP® exam and increase your odds of passing it

on the #rst try? This comprehensive workshop will prepare you for the Certi#cation of

Competency in Business Analysis® (CCBA®) exam/ the Certi#ed Business Analysis Pro-

fessional® (CBAP®) and help you make the most of the limited study time you have.

The course was designed, created, and is taught by CBAPs to help others focus on the

critical areas to study and to provide insights into the exam.

It is current with the framework of knowledge outlined by the Business Analysis Body

of Knowledge (BABOK® Guide) version 2.0 and includes over 750 sample questions for

the CCBA® exam and over 900 for CBAP® exam to make you ready and know what to

expect come test time. Additionally, you’ll learn test-taking tips and strategies, along

with other practice exercises to reinforce the material.

To assimilate the vast amount of informati-

on needed to pass the CCBA®/CBAP® exam,

there is a mixture of lecture, discussion,

exercises and several practice exams in

the course. Be prepared to answer practice

tests to simulate the exam, with discus-

sions about why answers were correct or

incorrect.

Identify the critical principles, activities,

tasks, techniques, and tips described in

the BABOK® Guide ver. 2.0.

Anticipate the 4 general types of ques-

tions that appear on the exam and learn

how to answer them.

Cite the core knowledge areas, their

activities, tasks, deliverables, and their

relationships.

Measure your ability to successfully com-

plete the exam through practice exams in

each knowledge area.

Dissect and understand tricky sample

questions through guided discussion

after every practice exam.

Develop a personal test prep strategy,

employing various test-taking tactics.

All people who wish to pass the CCBA® 2.0/

CBAP® 2.0 certi#cation exam and get the

Certi#cation of Competency in Business

Analysis® (CCBA®) or the Certi#ed Business

Analysis Professional® (CBAP®).

Before taking this course, students should

ful#ll the IIBA® requirements of 3750/7500

hours BA experience, plus speci#c minimum

hours per Knowledge Area.

What you‘ll receive

A personal copy of the BABOK® Guide, which

will be sent to you after payment has been recei-

ved. It is recommended to read the BABOK® Guide

in advance.

In the course, a comprehensive 400+

page preparation study guide loaded with key

terms, tips, and techniques to help you prepare

for the CCBA®/CBAP® exam.

Free 90-day subscription to our online

CCBA®/CBAP® study exam simulator (with over

750/900 randomized questions and detailed ans-

wer explanations).

150-question “take home” exam simulation

with detailed answer explanations, combined

with the online study exam provides a focused

continuing learning experience.

Daily exams with realistic practice questions

and answer explanations.

Class discussions that dissect practice ques

tions to learn how to analyze and answer them.

Modules

Module 1 - Introduction the CCBA®/CBAP® Certi#cation Overview certi#cation process, pre-conditions and tips for the application

Module 2 - The BABOK® Guide Framework

Module 3 - Business Analysis Planning And Monitoring

Module 4 - Requirements Elicitation

Module 5 - Requirements Management and Communication

Module 6 - Enterprise Analysis

Module 7 - Requirements Analysis

Module 8 - Solution Assessment and Validation

Module 9 - Underlying Competencies

Module 10 - Strategies for the exam

What you should expect

The exam process:

- Tips for learning and passing the exam

- Develop your own, personal preparation strategy

- Discuss the strategies for preparation and exam simulation at home and online

- Re-certi#cation

Course ID

Level

Language

Materials

Length

Earnings

Price

Participants

Trainer



Please contact us personally to plan your

training courses.

TR-BA-003/TR-BA-004

Intermediate/Advanced

4 Days/5 Days



€ 1.920,-/2.375,- p.P. +19% VAT

min. 4 - max. 8 participants

CBAP®/PMP®

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Learning with

CCBA®/CBAP® Exam Preparation

www.masventa.de


Best exam preparation by certi#ed Trainers

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asv

enta.eu/e

n/services/sc

hulungen/tr-ba-003/ and w

ww.m

asv

enta.eu/e

n/services/sc

hulungen/tr-ba-004/

Format

Objectives

Audience

Fast Facts


AB


e In

tern


MI®, P


e Pro

ject M


SA


von-Blanckart-Str. 9, D-52477 [email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

7


asv

enta.eu/e

n/services/sc

hulungen/tr-ba-005

Knowledge Areas

BABOK® GuideBusiness Analysis Planning and Monitoring

Elicitation


PMBOK® GuideProject Integration Management





Related Courses




It is now well recognized ...

... that requirements are critical to the success of any major project. According to SEI’s Square Project the

total percentage of project budget due to requirements defects is 25 to 40 percent and costs the econo-

my $59.5 billion annually! As a result, a planned requirements approach is essential to a successful and

smooth-running project. Just like the project itself needs a project plan, the requirements process needs a

requirements plan.

To be e%ective and to provide value to the project and to the organization, Business Analysts must be able

to develop a requirements plan and have a thorough understanding of what activities they will perform,

what deliverables they will produce, and how they will control and manage changes to those deliverables.

To assimilate the tools and techniques

learned, there is a mixture of individual

and team exercises throughout the course.

Exercises and workshops help reinforce

concepts learned. Students need to be pre-

pared for a high level of participation.

Determine and plan the requirements

activities needed for the project, identify

the deliverables that will be produced,

and how to control and manage changes

to those deliverables.

Distinguish between planning as done

by a business analyst (BA) and the project

manager (PM)

Di%erentiate between the roles and

responsibilities of project managers, busi-

ness analysts and business clients.

Identify roles and responsibilities needed

for the requirements e%ort and categori-

ze the stakeholder list.

De&ne the key deliverables of a require-

ments framework.

Develop a solid requirements plan

This workshop is designed for business

analysts, requirements managers, project

managers, and anyone who is involved

in software development projects. It also

provides excellent information for business

clients and sponsors, quality assurance

analysts, and other stakeholders involved in

software development projects.

Pre-requisites: No technical experience is

necessary, but an understanding of applica-

tions development is required.

Module 1 - Introduction A business case for requirements IIBA® Knowledge Areas Requirements planning vs. project planning Requirement Management Plan Components Requirements De&nition

Module 2 - Stakeholder Analysis Stakeholder De&nition RACI Matrix Stakeholder analysis Case study workshop: Develop a RACI matrix, categorize & analyze Stakeholders

Module 3 - Planning Considerations Identify various planning considerations Identify various project approaches Case study workshop: Determine project ap-proach

Module 4 - Understanding Scope Project versus product scope BA’s role in developing a scope statement Scope statement components BA and product requirements deliverables Acceptance criteria Requirements boundaries Assumptions and constraints Case study workshop: Review and enhance a scope statement draft

Module 5 - BA Activities Plan Planning overview BA deliverables & activities Elicitation techniques overview Modeling techniques overview Common estimating methods

Estimating assumptions Case study workshop: requirements activities

Module 6 - BA Risk List Risk overview Requirements risks Risk plan elements

Risk approach Monitor and control requirements risks Case study workshop: Develop a requirements risk plan

Module 7 - BA Communication Plan Communication considerations Stakeholder communication preferences Communication elements Case Study Workshop: Communication Plan

Module 8 - Requirements Management Pro-cess Plan Requirements Management Processes Requirement attributes Requirements organization Prioritization Case study workshop: Develop a list of organized & prioritized requirements Traceability overview Case Study Workshop: Create a traceability matrix Case Study Workshop: Create a change manage-ment process

Module 9 - BA Performance Plan Performance evaluation process overview Metric guidelines List of common BA metrics Collect, measure & report BA metrics Case study workshop: Identify BA metrics

Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer




TR-BA-005

Basic

2 Days


€ 1.280,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®

Learning with

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Planning and Managing Requirements

www.masventa.de


The right approach for successful projects

MORE BUSINESS

Format

Objectives

Audience

Fast Facts


AB


e In

tern


MI®, P


e Pro

ject M


SA

8



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

Knowledge Areas

BABOK® Guide

Elicitation Requirements Management and

Communication

Enterprise Analysis


PMBOK® Guide


Project Communications Management

Project Human Resources Management

Related Courses




- Requirements Modeling

In order to navigate ...

... the political landscape to meet or exceed customer expectations on any project, it is essential to e#ciently and e$ectively gather their requirements. This course helps you develop skills and learn techniques to translate customer needs into project requirements. It provides a frame-work for identifying business problems, and linking requirements to business objectives in order to solve business problems and set project scope. The approach taken is applicable to all types of requirements gathering e$orts, including systems development projects. Many practi-cal and engaging exercises and role playing help walk people through the concepts presented, and a$ord ample practice with the techniques learned.

To assimilate the tools and techniques



Exercises and workshops help reinforce

concepts learned. Students need to be pre-

pared for a high level of participation.

Determine and plan the requirements

activities needed for the project, identify

the deliverables that will be produced,

and how to control and manage changes

to those deliverables.

Distinguish between planning as done

by a business analyst (BA) and the project

manager (PM)

Di$erentiate between the roles and

responsibilities of project managers, busi-

ness analysts and business clients.

Identify roles and responsibilities needed

for the requirements e$ort and categori-

ze the stakeholder list.

De%ne the key deliverables of a require-

ments framework.

Develop a solid requirements plan

This seminar is designed for new business

analysts, business people, systems analysts,

project managers, and anyone who is in-

volved in the development of any business

product, not just software development.

Pre-requisites

Participants should have worked on the

analysis, development, maintenance/

enhancement of at least one business

product.

Module 1 Introduction to Require-ments

De%nition of a requirement Why are requirements critical to success Context of requirements de%nition Distinction between requirements and design Introduction to Requirements process steps Introduction to case study

Module 2 Gathering High Level Re-quirements

Eliciting requirements within the context of the business need Asking context questions De%ne problem/need (root causes, SARIE and Fishbone) De%ne objectives and deliverables Introduction to case study Exercise: which requirements belong in and out of scope Workshop: de%ne high-level requirements

Module 3 Prepare for Elicitation Sessions

Elicitation introduction Objectives (know what you need to accom-plish); Info Gathering format: interview,

facilitated session, survey, shadowing. (tips on when to use which) Assignments and responsibilities of key roles Agenda and ground rules Workshop: prepare for requirements mee-ting

Module 4 Elicitation

Exercises and discussion about e$ective elicitation and listening Elicit detailed needs – iterative- Types of requirements - Process needs - Information needs - Business rules Questions and more questions to ask to elicit requirements Practice with role play

Module 5 Getting Consensus

Con&ict Resolving con&ict Handling di#cult people situations Prioritizing requirements Final role play

Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer




TR-BA-006

Intermediate

3 Days


€ 1.680,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®


asv

enta.eu/e

n/services/sc

hulungen/tr-ba-006

Learning with

MORE BUSINESS

Eliciting and Writing Good Business Requirements

www.masventa.de


Understand and document what the Business needs

MORE BUSINESS

Format

Objectives

Audience

Fast Facts


AB


e In

tern


MI®, P


e Pro

ject M


SA



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

Knowledge Areas

BABOK® Guide

Requirements Elicitation


Enterprise Analysis



PMBOK® Guide


Related Courses



The single most challenging ...

... part of a project is perhaps getting the requirements right. This course presents

many methods, tools, models, and techniques to help elicit and analyze requirements.

Participants will practice eliciting, analyzing, modeling, and tracing requirements as

they work through an engaging case study. In addition, attendees will learn about the

importance of building relationships and trust in the requirements process as they

categorize stakeholders and analyze their roles, responsibilities, and in#uence.

To help assimilate the tools and techniques

learned, there is a mixture of individual and

team exercises throughout the course. A

lively role play and case study help reinforce

concepts learned. Students will need to be

prepared for a high level of participation.

Each participant will receive a comprehensi-

ve student guide.

Discuss the business analysis framework.

Describe progressive elaboration of

requirements from high-level business

requirements through detailed solution

requirements.

List the components of a “great“ require-

ment and provide examples of each.

Use a systematic process for eliciting,

analyzing, and modeling requirements

that are critical to business success.

Trace requirements back to business

problems and business objectives.

Discuss numerous techniques for eliciting

the right information from your clients in

the right situations.

Ask probing questions that help discover

hidden requirements.

This workshop is designed for business

analysts, project managers, developers,

and anyone who is involved in software

development projects. It also provides

excellent information for business clients

and sponsors, quality assurance analysts,

and other stakeholders involved in software

development projects. No technical experi-

ence is necessary, but an understanding of

applications development is required.

Module 1 Introductions

Module 2 Requirements Foundation

Introducing the Business Analysis Framework Requirements De$ned Classi$cation of Requirements to go from High-Level to Detailed : Business, Stakeholder, Functional, Non-Functional, Transition, Business Rules with examples What is a good requirement? Introduction to Requirements Analysis through Modeling

Module 3 E"ective Elicitation

Discussion Exercise Elicitation Techniques Considerations in Choosing Techniques Keeping Focused Asking Focused Questions Agendas and Ground Rules Case Study Workshop

Module 4 Process Mapping

Process Diagrams Process Map De$nition Notes for Booklet Review Keeping Focused Process Scope Primary and Alternate Paths Exception Parking Lot Workshop Part 1

Module 5 Getting and Translating Infor-mation Requirements

Steps to Gather Information Requirements - Entities, - Attributes, - Relationships Data Business Rules: - Translating Cardinality and Optionality Rules, Referential Integrity Rules, Edit Rules, Attribute Constraints, Workshop

Module 6 Use Cases

Basic Elements Use Case Model: Diagram and Actors Workshop Use Case Iterations Narrative Flow of Events Examples Use Cases and Test Cases, Workshop

Module 7 User Interfaces and Prototy-ping

General Considerations Actors, Objectives, and Scenarios Purpose of Prototyping Roles Prototype Review Sessions Prototyping Process, Workshop

Module 8 Presentations

Peer Review Presentations by Each Team (throug-hout the course)

Module 9 Appendix

Bibliography, Requirements Package

Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer




TR-BA-007

Intermediate

2 Days


€ 1.280,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®


asv

enta.eu/e

n/services/sc

hulungen/tr-ba-007

Learning with

MORE BUSINESS

Requirements Modeling

www.masventa.de


Use models to support the communication of requirements

MORE BUSINESS

9

Format

Objectives

Audience

Fast Facts


AB


e In

tern


MI®, P


e Pro

ject M


SA



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender


asv

enta.eu/e

n/services/sc

hulungen/tr-ba-008

Knowledge Areas BABOK® Guide

Elicitation

Enterprise Analysis




PMBOK® Guide


Project Human Resource Management

BPM CBOK® Guide

Process Modeling

Process Analysis

Process Design

Process Performance Management

Process Transformation

Related Courses




- Eliciting and Writing Good Business

Requirements

To maintain competitiveness ...

... in local and international markets, it is increasingly essential to formally manage your busi-ness processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the e#ort successful. It provides a practical framework for understanding process and describes tried and true process management concepts and techniques. It explains the foundation of using and developing metrics, and it describes the role of the Process Owner, the most crucial member of a Business Process Management e#ort. Presented in a methodology-neutral way, participants can easily apply the knowledge and skills to any environment.

To help assimilate the tools and techniques



A lively role-play and case study help

reinforce concepts learned. Students will

need to be prepared for a high level of

participation. Each participant will receive a

comprehensive student guide.

Acquire the mindset of process thinking

to solve business problems.

Understand strategic business alignment

with processes, including an introduction

to business architecture.

Understand what the new Business

Process Management technologies are

and how they can leverage your other

BPM e#orts.

Apply a BPM Life Cycle de$nition and

learn how to continuously improve orga-

nizational performance.

Learn how BPM works with di#erent

methodologies, including Lean and Six

Sigma.

Learn an industry-standard approach that

encompasses Process Modeling

Process and business analysts, business

process owners and executives, project

managers, general business sta#, and any-

one who needs the skills to improve and/or

manage business processes.

Pre-requisites

General business experience as a process

participant.

Module 1 Welcome Module 2 Business Process Management (BPM) Fundamentals What is Business Process Management (BPM) A de$nition (or a few de$nitions from a few key sources) The Case for Business Process Management Focus: Addition of Value The Opposite of Value: Waste The Net Positive e#ects of Applying BPM Layers BPM Methodologies BPM Framework Types of Processes to Manage BPM Critical Success Factors Framework for BPM Core BPM Role De$nitions Process Owner Responsibilities Workshop

Module 3 Business Process Modeling / Analysis Overview BPM Framework What is Business Process Modeling? Bene$ts of Documenting Processes High Level De$nitions Process Modeling Process Modeling Notations Analyzing Processes Examples of Divergent Analysis tools (5 Whys, Fishbone Diagrams, Cause and E#ect Analysis) Examples of Convergent Analysis tools (Gap Analysis, Cost Bene$t Analysis) Di#erent Pictures Tell Di#erent Stories (Histo-

grams, Run Charts, Scatter Diagrams, Pareto Analysis) Workshop

Module 4 Business Process Design and Improvement Overview: Process Design Principles Value Design Optimization Principle Quality Design Optimization Principle Time Design Optimization Principle Process Design Key Concepts Business Process Improvement The Case for BPI Workshop

Module 5 Business Process Performance Management The Case for Process Monitoring De$nitions: Metrics versus Measures Pros and Cons of Metrics Four-Step Metrics Process Workshop What is Business Intelligence (BI)? BI System Objectives Dashboards and Balance Scorecards BPM Monitoring Technologies Exercise Control Plan Basics Workshop

Module 6 Transform Your Organization for BPM

Process Transformation Scale of Changes Manifestations of Resistance Adaptability to Change The Change Cycle – Macro View What Must an Organization Do? The Dynamics of Change Model

The Change Cycle – Micro View ...

Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer




TR-BA-008

Intermediate

3 Days


€ 1.680,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®

10

Learning with

MORE BUSINESS

Business Process Management and Modeling

www.masventa.de


The essential steps for Process Management

MORE BUSINESS

Format

Objectives

Audience

Fast Facts


AB


e In

tern


MI®, P


e Pro

ject M


SA



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

Knowledge Areas

BABOK® GuideBusiness Analysis Planning and Monitoring

Elicitation


Enterprise Analysis

PMBOK® GuideProject Integration Management





Related Courses



- Business Process Management and Modeling


Enterprise Analysis ...

... is in Requirements Engineering something which is conducted only recently. Traditionally, Business requirements were just given to the technical personnel and – in best cases – somehow explained. Mostly the requirements contained already a solution or solution sketch. Nobody from the techni-cal department was asked to understand the Business Case or to question whether the suggested solution was the only alternative. This mindset is changing dramatically – modern Business Analysts or people who are working like that understand the Business and the real, underlying Business Need before they lock into a solution approach. Furthermore, it is mandatory to understand the gaps and obstacles which might exist in an enterprise and which do not allow to satisfy the Business Need.

During the course there are presentations

and exercises to immediately apply the

things which have been learnt by going

through a realistic case study. Participants

are asked to present the results before the

group and “sell” their initiatives by showing

plausible Business Cases. Furthermore, they

have to work on their own.

Learn how to

Use techniques to determine the real

Business Need

Identify gaps, shortcomings and obstac-

les which have to be reduced or removed

to satisfy the Business Need

Explore an approach to create a feasi-

ble solution, taking into consideration

various stakeholder concerns and other

constraints

Formulate the solution (product) scope

Calculate a Business Case

Recommend the best solution approach

or recommend to cancel the initiative

Business Analysts or other professionals

who are performing Business Analysis tasks

and who want to leverage their skills for the

Project Initiation phase. Colleagues from

the Business, the technical departments or

from the PMO who decide or who prepare

decisions whether projects are kicked-o#

and if, according to what solution approach.

Content

Understand the Business Need

How to convince stakeholder, that an agreed-

upon, well formulated Business is mandatory

Vision & Mission Statement for potential initia-

tives

Understand the relevant Business processes,

understand how the Business works

Determine and document challenges and

obstacles

Quantify goals vs. formulate strategic goals

Business Case Format, necessary and optional

elements

Enterprise KPIs / expected performance impro-

vements

Elevator Pitch exercise

Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer




TR-BA-009

Advanced

2 Days


€ 1.280,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®


asv

enta.eu/e

n/services/sc

hulungen/tr-ba-009

Learning with

MORE BUSINESS

11

Enterprise Analysis for IT-Business Analysts

www.masventa.de


Beyond traditional Requirements Engineering

MORE BUSINESS

Format

Objectives

Audience

Fast Facts


AB


e In

tern


MI®, P


e Pro

ject M


SA



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender


asv

enta.eu/e

n/services/sc

hulungen/tr-ba-010

Knowledge Areas

BABOK® Guide

Elicitation


PMBOK® Guide


Project Communications Management

Project Human Resource Management

Related Courses




An e"ective facilitator ...

... empowers the group to capitalize upon their own latent capabilities and knowledge in the search for optimum solutions

and consensus. The facilitator‘s ability to control the workshop to achieve its objectives is key to the success of this method.

This course equips attendees with a structured approach to the planning, conduct and follow-up of facilitated workshops. Se-

veral facilitation techniques and processes are taught, and guidelines provided on why, when and how to use them. Throug-

hout the course attention is focused on the e#ective management of the people dynamics. Unlike an overview course, this

workshop gives participants numerous exercises to practice the techniques presented.

This course is highly interactive, providing

students an opportunity to facilitate a series

of progressively more di$cult exercises.

Hands-on exercises will enable students to

practice being facilitators and scribes.

Use the various facilitation techniques

and appreciate when and how to use

them for best e#ect

Develop a structured approach to the

planning and conduct of facilitated

sessions

Provide e#ective management of the

people dynamics

Employ various facilitation techniques

to help build teams, resolve con%ict, and

identify and solve problems.

Those wishing to use facilitation for

maximum e#ect and those wishing to

go beyond basic meeting skills to deliver

consensus and action.

Module 1 Facilitation Concepts Course format and topics covered De&nition of facilitation Getting and receiving feedback Facilitated exercise on ice-breakers to introduce students Facilitated exercise on role of ice-breakers and participants’ favorite ice-breakers

Module 2 Ground RulesPurpose Strategies for use Facilitated exercise to develop ground rules

Module 3 Group DynamicsHow groups form Tuckman and Maslow in relation to a facilitated session

Module 4 The Facilitation ProcessKey roles and responsibilities How to run the pre-position meeting How to prepare for the workshop Controlling the process Room layout, tools, and equipment Brainstorming Getting to consensus/voting

Module 5 Problem SolvingProblem identi&cation Facilitated exercise on problem identi&cation Problem solving The 5-stage process Rules Clustering Selection

Action planning (RACI matrix) Facilitated exercise on problem solving

Module 6 Process Mapping (high-level overview) ‚As-Is‘ ‚To-Be‘ Gap analysis Facilitated exercise on process mapping

Module 7 Inter-Group Comparison for Resolving Con#ictPurpose Active listening Con%ict Con%ict-management techniques for facilitators Handling con%ict and impasse Use of power Facilitated exercise on resolving con%ict (inter-group comparison)

Module 8 Handling Di$cult Relationship SituationsFocusing on the behavior The BID model E#ect of behavior on the group Moderating undesirable behavior Facilitated exercise on di$cult situations

Module 9 Problem-Solving through Associated BrainstormingPurpose How it works Facilitated exercise on problem solving through associated brainstorming

Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer




TR-BA-010

Intermediate

2 Days


€ 1.280,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®

12

Learning with

MORE BUSINESS

Facilitation Skills for Project Manager and Business Analysts

www.masventa.de


Enhanced Soft-Skills to moderate groups and workshops

MORE BUSINESS

Format

Objectives

Audience

Fast Facts


AB


e In

tern


MI®, P


e Pro

ject M


SA



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

Knowledge Areas

PMBOK® Guide

Project Integration Management



Project Cost Management

Project Quality Management

Project Human Resources Management



Project Procurement Management

Related Courses

- Business Analysis Fundamentals

- Eliciting and Writing Good Business

Require´ts



This 5-day PMP® Certi#cation Boot Camp ...

... provides the 35 hours of project management contact hours required to sit for the Project Manage-

ment Institute (PMI)® Project Management Professional (PMP)® certi#cation exam. It begins with 2 days of

practical application of the methods and techniques that project managers use to e$ectively initiate, plan,

execute, control and close projects. The next 3 days include intense preparation for the PMP® examination.

Students learn test-taking tips and strategies and get hands-on experience with the tools and techniques

they need to understand for the test. Discussion of the extensive materials covering all of the concepts and

best practices in project management get reinforced through individual work, group exercises, and practice

tests.

A combination of lecture, facilitated discus-

sion and exercises, and numerous practice

tests contribute to a successful learning

environment. Each participant will receive

a comprehensive student guide complete

with detailed examples and realistic prac-

tice tests.

Describe the project management frame-

work, including the #ve processes groups

and nine knowledge areas

De#ne roles and responsibilities of each

project stakeholder and discuss the

importance of collaboration to better

manage projects

Develop a scope statement to establish

the project baseline

Learn how to identify and quantify risks

and develop risk-mitigating strategies in

a risk management plan

Estimate tasks using top-down and

bottom-up methods

Complete a work breakdown structure

(WBS)

Understand how to read Project Network

Diagrams (Gantt and PERT)

Control projects using project tracking

techniques, while recognizing common

obstacles to project tracking

Accurately close projects and conduct

lessons learned

This course is intended for project professi-

onals quali#ed to sit for the PMP® certi#cati-

on examination.

For pre-requisites details, please go to the

course website.

Module 1 Project Management Foundations

The need for projects Distinguishing project work from operational work

Module 2 Partnering with Stakeholders

Who “owns” a project? What is a “stakeholder”? De#ning key roles and responsibilities The importance of sponsorship Partnerships and trust Responsibility Assignment Matrix (RACI) Workshop

Module 3 Project Initiation

How projects get initiated Common business (project) bene#ts Elements of a project initiating document/char-ter Workshop

Module 4 De#ning Project Scope

Business and project objectives alignment Key Scope Statement elements Workshop

Module 5 Planning: Estimating and Schedu-ling

Estimating challenges E$ort versus duration Estimating techniques Progression of estimates Decomposition Work Breakdown Structure (WBS) Scheduling challenges Workshop

Module 6 Planning: Key PM Plan Elements

Components of a project management plan Understanding project risk

Identifying and quantifying risks and impacts Risk register Adding tasks to the plan based on risks Responsibilities for risk Workshop Importance of communications Barriers to communications Communications channels Media choices Communications planning Stakeholder analysis Workshop

Module 7 Executing and Controlling the Project

Team dynamics Leadership and management Con%ict and power Workshop Controlling projects Project tracking Performance reporting Change management How to recognize scope “creep” Workshop

Module 8 Closing Projects

How do you know when a project is complete? Getting sponsor acceptance of the “product” Formally closing out the project Conducting a lessons learned session and docu-menting it for organizational memory/wisdom Why celebrations are important to project ma-nagement success Recognition considerations Keys to celebration ...

Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer




TR-PM-002

Advanced

5 Days


€ 2.375,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®Learning with

MORE BUSINESS

www.masventa.deMORE BUSINESS

13


asv

enta.eu/e

n/services/sc

hulungen/tr-pm-002

PMP® Exam Preparation

A masVenta Project Management Professional Training

A fully-#edged solution for the exam preparation

Format

Objectives

Audience

Fast Facts


e In

tern


MI®, P


e Pro

ject M


SA



[email protected]


Fax +49 2404 91391 31

Contact:

Sabine Ostlender

Knowledge Areas

BABOK® Guide

Business Analysis Planning and MonitoringRequirements ElicitationRequirements Management and CommunicationEnterprise AnalysisRequirements AnalysisSolution Assessment and ValidationUnderlying Competencies

PMBOK® Guide

Project Integration ManagementProject Scope ManagementProject Time ManagementProject Cost Management

Project Quality ManagementProject Human Resource ManagementProject Communications ManagementProject Risk ManagementProject Procurement Management

Related Courses

- Business Analysis Getting Started- Business Analysis Fundamentals- Planning and Managing Requirements- Eliciting and Writing Good Business Require´ts- Enterprise Analysis for IT-Business Analysts- Project Management Fundamentals- Risk Management in IT-Projects

Customer Relationship Management ...... strategies continue to be one of the most important topics in modern Businesses. Precise knowledge about customers and their needs and expectations help companies retaining or even extending their customer base and keeping churn rates low at the same time. This is not only provided by CRM IT solutions, CRM as such is a company-wide approach which comprises a strong vision supported by management, a sustainable employee’s attitude towards their cus-tomers and reliable business processes which are #nally supported by an appropriate IT. What role plays Project Management and Business Analysis in this context? Improving CRM means change - and change can only be achieved by projects. These projects need to be managed; and the expected project results have to be formulated as agreed-upon Business requirements. This course guides the participants through real CRM case studies and unleashes the secrets of achieving best project results by Applied Project Management and Business Analysis..

The course facilitates a near-real-life case

study where CRM processes and a new soft-

ware system need to be introduced. With

role games and con$ict scenarios the cour-

se shows how to master challenges with

CRM, between Sales, Marketing, Accoun-

ting, IT and other stakeholders. Direct and

Indirect Sales scenarios are being discussed

as well as After-Sales opportunities and the

related processes. Participants can bring

questions from their own projects.

Formulate the CRM vision of the com-

pany

Learn how to understand the companies’

CRM gaps

Elicit the Business Requirements regar-

ding Lead Management and Sales Force

Automation

Manage con$icts between various

stakeholders, achieve commonly agreed

requirements

Understand the IT landscape, identify lea-

ding systems, determine approaches for

data synchronization between systems

Manage $ow of data architecture as well

as work$ows and their tasks

Perform Vendor Assessments, rank ven-

dors according to appropriate criteria and

their weights

People, who are responsible for Customer

Relationship Management, e.g. for introduc-

tion of new CRM software, CRM processes

or more generally, a companies’ CRM

strategy. Assigned Project Leads, Business

Analysts or colleagues form IT or Sales who

want to learn how they could successfully

execute their CRM project plans.

Module 1 – Initiating

What a Strategy statement should look likeThe sense of a Vision & Scope documentDetermine the real Business NeedCalculation of a Business CaseStakeholder assessments – Who in$uences the project and how?Feasibility StudiesKick-O% Meeting and How to form the team

Module 2 – Planning

Di%erent kinds of requirementsUnderstand the Business Processes (As-Is)Agree and document responsibilities (RACI)Managing requirements Form the desired future state (To-Be)Requirements AnalysisCreate Models for best communicationsRequirements presentationsRequirements Packaging and Sign-O%Compare Solution approachesCreate High-Level WBS Do High-Level EstimationsThe value of prototypingPlan and agree on Acceptance criteria

Module 3 – Executing and Changing

Request for Information Request for Proposal Vendor assessmentEstimationsVendor choice and contracts

Work Breakdown Structure Understand the Development process Handle Change RequestsTest cases and Testing procedures

Module 4 – Controlling and Reporting

Risk managementOngoing communication and reportingProject MarketingContinuous Veri#cation & Validation of Require-ments Prioritization of Requirements Allocation of RequirementsThe magic triangle – Time, Budget, ScopeManaging Con$icts Management AttentionEscalation

Module 5 – Finalizing and Closing

Integration in current landscapeUser InvolvementUser and Support Trainings Projects CommunicationsDeployment/Roll-outPhase approach Launch/Go-LiveAcceptance approval/Sign-O%Celebration Re-usable requirementsLessons LearntClosure of the projects

Course ID

Level

Language

Materials

Length

Earnings

Price

Minimum

Maximum

Trainer



Please contact

us personally.

TR-CM-001

Advanced

2 Days


€ 1.280,- p.P. plus 19% VAT

4 participants

8 participants

CBAP®/PMP®

www.masventa.deMORE BUSINESS

14


asv

enta.eu/e

n/services/sc

hulungen/tr-cm

-001

Applied Project Management and

Business Analysis to e"ectively improve CRM

A masVenta Customer Management Professional Training

Successful Customer Relationship Management

Our Trainer

IIBA®, CBAP®, CCBA(TM) and BABOK® are registered trademarks of th

e In

tern


MI®, P


e Pro

ject M


SA

Rainer Wendt, CBAP, PMP Quali"cations:

Dipl.-Ing. Electrical Engineering

Focus:

Business Analysis, Enterprise Analysis, Project-

and Requirements Management, Software Deve-

lopment- and Requirements-Lifecycle, Risk

Management, Coaching

Hobbies: Motorbiking, Sailing, Playing Bass

Contact

Sabine Ostlender, ppa. Quali"cations:

Dipl.-Ing. Architecture

Focus:

Administration and Human Resources.

Hobbies: Classic Cars, Sailing, Playing Guitar

Company

The masVenta Business GmbH is an innovative consulting and IT services company with focus on Business Analysis, Business Process Management and

Project Management. This includes provisioning of highly quali#ed and experienced IT-, Project- and Change Experts and professional Human Resource

development through training programs and curriculums.

masVenta provides special preparation programs for those who want to achieve the Certi#cation of Competency in Business Analysis, CCBA®, the Cer-

ti#ed Business Analysis Professional, CBAP ® and Project Management Professional PMP ®. masVenta is one of the leading IIBA® Endorsed Education

Provider (EEP®) providers for training courses in Business Analysis according to BABOK® Guide, both, in German and English.

Apart from the analysis and the conception masVenta o$ers also Project Management and implementation of IT solutions. The senior experts of masVen-

ta have decades of practical experience in the conducting projects, Requirements Management, conceptual design and implementation of IT projects in

the branches Automotive, Banking, Energy, High-Tech and Telecommunications.

We support internal change projects in process and structural organization through our profound methodical process knowledge and experience in the

development of new organizational structures. This includes sourcing concepts for both, Nearshore and O$shore.

For technical implementation of solutions we draw on specialized technology partners; the emphasis here is on the Microsoft Business Solutions, spe-

ci#cally Microsoft Dynamics CRM and Microsoft O%ce SharePoint and the Microsoft Business Intelligence stack based on the SQL server. In this context,

masVenta o$ers under an own brand SoftASA ® a range of products and also custom-developed solutions based on Microsoft Hosting environments,

exclusively from German Data Centers in Frankfurt and Munich.

The Company‘s headquarter is in Alsdorf near Aachen, Germany. It has been founded and is privately owned by Managing Director Rainer Wendt, CBAP,

PMP. The masVenta Business GmbH has 10 employees, as of September 2012.

Rainer Wendt, CBAP, PMP Quali"catcationions:


FocFocus:us:

Business Analysis, Enterprise Analysis, Project-

and Requirements Management, Software Deve-

lopment- and Requirements-Lifecycle, Risk

Management, Coaching

HobHobbies: Motorbiking, Sailing, Playing Bass

15



[email protected]

www.masventa.deTel. +49 2404 91391 0

Fax +49 2404 91391 31

Contact:

Sabine Ostlender

MORE BUSINESS

Certi"ed Trainer for your professional Education


Experienced Professionals convey their Know-How

www.masventa.de

Michaela Kühn, PMP Quali"cations:

M.A. Anglistics, Skandinavistics and didac-

tics for adult education, Prince2 Founda-

tion

Focus:

Project Management, Con&ict Management,

Communication Skills, Visual Facilitating

Hobbies: Crime Novels, Nature, Parlor Games

Rolf Kreutzheide, PMP Quali"cations:


Focus:

Consulting, Business Consulting, Project Mana-

gement, Coaching, Risk Management

Hobbies: American Crime, Music, Jazz-

Trumpet

Thomas Rölker, CBAP, PMP Quali"cations:

MBA, Bachelor of International Management

Focus:

Project Management, O$shore Outsourcing, Busi-

ness Analysis, Demand Management, IT Service

Management, Delivery Management

Hobbies: Family, Sports

Peter Wetzel, PMP Quali"cations:

Dipl.-Inform.

Focus:

Project Management, Requirements Manage-

ment, Business Analysis, Change Management,

IT- Technology Strategy, CRM, Communications

Hobbies: Renovation of an old house, to wine

and dine, enthusiasm for technics & future

von-Blanckart-Str. 9 52477 Alsdorf

Phone +49 2404 91391-0 Germany

[email protected] www.masventa.deBUSINESS GMBH

Do you have questions concerning our program

or would you like to book a course ?

masVenta Course Program 2013

Business

business requirements

ding business analysis

business analysis curriculum

business gmbhphone

business process management

masventa business gmbh

project management institute

abusiness analysis