IMPLEMENTATION OF STUDENT SERVICES IN DIVINE WORD COLLEGE OF BANGUED _________________________________ A Thesis Proposal Presented to The Graduate School University of Northern Philippines Vigan City _________________________________ In Partial Fulfillment of the Requirements for the Degree Master of Arts in Education Major in Guidance _________________________________ 0
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IMPLEMENTATION OF STUDENT SERVICES IN DIVINE WORD
COLLEGE OF BANGUED
_________________________________
A Thesis Proposal Presented to
The Graduate School
University of Northern Philippines
Vigan City
_________________________________
In Partial Fulfillment
of the Requirements for the Degree
Master of Arts in Education
Major in Guidance
_________________________________
By:
SHEENA GRACE C. TAGURA
2011
0
Chapter I
THE PROBLEM
Introduction
People are the greatest resource of every country and the most effective
agents and managers of change. However, unless the people are equipped with
essential knowledge, skills and the right attitudes, these capabilities can never
become a reality. To become agents and managers of change, the people must be
prepared or educated. They must be equipped with the critical knowledge and
skills, and the right attitudes and values not only to function and live well in a
society, but also to be creative, productive and useful citizens of the country.
These capabilities are most effectively developed in people through education.
Education is defined as any process, formal or informal, that helps develop
the potentialities of human beings, including their knowledge, capabilities,
behavior patterns, and values. It is also regarded as the developmental process
provided by a school or other institution that is organized chiefly for instruction
and learning. (Bellingham, 2002)
He also stressed the important functions that the education system
performs. These functions are both towards the individual and towards the
society. The functions of education towards the individual are: a) to provide the
growth and development of the individual; b)to direct, guide and control the
innate capacities of the child into channels approved by the society; and c)to
prepare the individual for the responsibilities and privileges of adult life. Towards
the society, the functions of education are: a) to maintain the continuity of
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physical and social life; b)to conserve social heritage and culture; and c)to
reorganize, reconstruct and improve human experience, or in other words, to
improve society in all spheres. To attain these educational purposes therefore, is
to have schools with effective and efficient services that will help mold young
people become fully educated.
As cited by Vaquilar (2004), the school is one of the agencies which helps
mold the young into a better citizen. It is an institution that does not only prepare
the individual to meet the needs for survival but it also acts as core energy
through which the nation may coordinate a human energy necessary for the task
of satisfying the material and spiritual needs of the people.
Since the ultimate mission of schools is to ensure the holistic development
of the individual student, student services programs are organized to assist
students attain self-worth and to become effective in their social environment.
These services complement the academic program. They aim to assist individuals
live a well balanced life in all aspects: physical, mental, emotional, social,
spiritual and moral. As such, it provides students opportunities to develop to their
full potential. Without an effective student services program, no academe would
attain its goals to the maximum.
As a Catholic college run by the Society of the Divine Word Missionaries
(SVDs), Divine Word College of Bangued aims at making Christ present in the
life of the students and the community seeks to serve. It is founded on Christian
democratic principles dedicated to serve the needs of education of the people of
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the Province of Abra and Northern Luzon, through the service of the dynamic and
scientifically oriented administration, faculty and personnel.
The school based on an educational philosophy, which subscribes to an
equitable, relevant, efficient and quality education for its clientele. It offers a
well-integrated education wherein academic pursuits dialogue with faith, religious
values and issues of human rights, justice and peace and enculturation. It also
seeks to offer to the students curricula which are vital and responsive to their
growing needs particularly of their community and of the nation as a whole, in
order that they will become responsible, productive and useful Filipino citizens.
DWCB aims to produce Christian and mature graduates fully equipped with
knowledge, values and skills for community living. It further seeks to give faculty
and employees opportunities not only to serve the youth but also the community
with commensurate compensation within the context of social justice and
Christian values. It encourages them to undertake research and intellectual inquiry
for the optimum development of everyone. (DWCB Specific Objectives)
The DWCB had seen the need in its operation particularly in upgrading its
standards in order to achieve its academic goals. Thus, in 1983, during the term of
Father Ambrose Ponce, SVD, the DWCB first underwent a voluntary and private
accreditation with the Philippine Accrediting Association of Schools, Colleges
and Universities (PAASCU) for three programs, Liberal Arts, Education and
Commerce. These were conferred Level 1 status during his term as president.
Father Antonio E. Alagao, SVD succeeded Father Ponce in 1985. It was during
his administration that the three accredited programs were conferred Level 2
3
accredited status by the PAASCU (DWCB PAASCU Vol. II 2008). The school
underwent substantial reforms and changes. And during the administration of
Father Nicandro Vergara, SVD, Father Jerome A. Adriatico, SVD, and Father
Alberto Figueras, the three accredited programs were again visited. Subsequently,
in March 2007, the grade school department unanimously made a decision to
apply for accreditation to PAASCU. And in 2009, the DWCB Grade School
Department received a notice from the PAASCU qualifying the department to
apply for Level 1 status. The next visit is slated on November 2010.
While it is a fact that the PAASCU is tasked to accredit schools, it is still
imperative to initiate an evaluation that would cover areas of student services
which are not considered by the accrediting body. Areas that are not part of
PASSCU evaluation but will be included in this study are campus ministry,
internet, school publication, and security. The researcher also seen the importance
of including the immediate recipients of the services which are the pupils and
students. Thus, evaluation will get more holistic result.
Hence, this research study is concerned with the assessment of the level of
implementation of student services along eight areas namely guidance, library,
clinic, campus ministry, internet, school publication, security and canteen in the
Divine Word College of Bangued, Bangued Abra specifically to the elementary,
high school and college department. It will also seek to find out the standing of
the student services in terms of the personal and professional profile of the school
administrators and student services. It further wanted to know the extent of
4
implementation of the different student services as well as the level of satisfaction
of the pupils/students.
Hopefully, the findings of this study maybe of help primarily to the
student services personnel for them to have a guide in modifying the weaknesses
of the different services and enhancing their positive aspects. For the teachers and
administrators for this may serve as a reminder for them that student service
offices could not stand with the sole management of student services personnel
but they are significant part in the attainment of these services goals. For the
pupils/students who are the inspiration of all the efforts, that this study may bring
about significant contributions for their total development and well-being.
Statement of the Problem
This study will try to find out the extent of implementation of the student
services in Divine Word College of Bangued in Bangued, Abra during the school
year 2010-2011.
Specifically, it will seek answers to the following questions:
1. What is the profile of the student services personnel and administrators in terms
of the following personal and professional factors:
a. sex,
b. age,
c. civil status,
d. number of children,
e. educational attainment,
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f. monthly salary,
g. length of service, and,
h. relevant trainings/seminars attended?
2. What is the extent of the implementation of the student services in Divine
Word College of Bangued along the following:
a) guidance,
b) library,
c) clinic,
d) campus ministry,
e) internet,
f) school publication,
g) security, and
h) canteen services?
3. What are the problems in the implementation of the student services as
perceived by the student services personnel?
4. Is there a significant relationship between the extent of implementation of the
student services and the respondents’ personal and professional factors?
5. What is the degree of satisfaction of the pupils/students in the implementation
of student services?
6. Is the degree of satisfaction of the pupils/students in the implementation of
student services influenced by the extent of implementation of its
components?
6
Scope and Delimitation of the Study
This study will assess the level of implementation of student services of
the Divine Word College of Bangued along guidance, library, clinic, campus
ministry, internet, school publication, security, and canteen services. The extent of
implementation of the student services will be correlated with the personal and
professional factors. The personal and professional factors of the administrators
and student services personnel will include sex, age, civil status, number of
children, educational attainment, monthly salary, length of service, and relevant
trainings/seminars attended.
Problems encountered by the student services personnel in the
implementation of the student services will also be looked into the study.
Moreover, the level of satisfaction of pupils/students in the
implementation of student services will also be studied.
A total enumeration of administrators, student services personnel, full time
teaching personnel, and the sample size of the pupils/students in the three
departments of the Divine Word College of Bangued will be taken as respondents.
The sample size of the pupils in the grade school department will be limited to the
fifty percent of the grade six only. This will also be true to the high school and
college departments, wherein fifty percent of the fourth year students will be
included as the respondents. The data on student services will be gathered through
the use of a questionnaire-checklist. The researcher will adopt the validated
questionnaire used in the study of Aquino (2007). Likewise, the researcher
constructed a questionnaire to assess the level of satisfaction on the extent of
7
implementation of student services. It will be content validated by experts along
student services.
The data will be analyzed using frequency, percentage, mean, simple
correlation analysis, and multiple regression analysis.
Theoretical Framework
The researcher will be guided by the following concepts and studies that
provided relevant ideas that will be in this study.
On Student Services
Student Services are conceived to be broader than just the services
performed by the special workers. It is the integrated program offered by schools
to enhance the total educational experience of the students. It includes all services
to students performed in the spirit of the following assumptions; a) individual
differences are anticipated, and every student is recognized as unique; b) each
individual is to be treated as a functioning whole; and c) the individuals’ current
drives, interests, and needs are to be accepted as the most significant factor in
developing a student service program.
As defined by Abaoag (2010) in her dissertation, education is
conceptualized as a system consisting of three major elements, or sub functions:
instruction, administration and service. The instruction element in the system is
primarily a teaching function. Administration is a management function and
service is a helping function.
8
This is where student services come in. Students should receive the
assistance so essential to his highest success.
Aquino (2007) stated that one of the major goals of student services
personnel is to assist in total student development, including professional,
intellectual, and academic development. The quality of education depends in
significant part on a student’s experience with peers within the classroom; it also
depends on the quality of academic and other services delivered to students.
Fontanilla (2007) stated in her dissertation that a high rating was obtained
by the three Divine Word Colleges in Region 1 in terms of the ten dimensions,
namely, purposes and objectives, instruction, faculty, research, extension services,
library, laboratory, physical plant and facilities, student services and
administration.
Moreover, Manzano (2003) as cited by Fontanilla (2007), in her study on
the “Status of National High Schools in Ilocos Sur”, she found out that the student
services provided is “moderately adequate” in the medical and dental services;
“adequate” in the guidance and counseling services; and moderately adequate in
the food services.
In the study of Aquino (2007), it was found out that majority of the
student services personnel are females, aged 27-33 years old, married, Bachelor’s
degree holders, have served for 6 years and below, and attended minimal trainings
and seminars. It also came out that the adequacy of facilities and equipment of
student services is “fair”. Among the services, the clinic got the highest
assessment while the library, internet, and security got “low” and “fair” ratings.
9
The student services of the Divine Word College of Vigan on the extent of its
delivery was interpreted as “high”. When the student services are considered,
campus ministry got the highest rating while internet and canteen services got the
lowest ratings. On the overall, there is an inverse significant relationship between
the extent of delivery of the student services and educational attainment of the
student services personnel. In details, educational attainment is significantly
related to guidance services, campus ministry services, security services, and
canteen services. This indicated that the lower the educational attainment of the
student services personnel especially in guidance, library, campus ministry,
security, and canteen, the higher the extent of delivery of its services.
On Guidance Services
Guidance is a systematic way to one’s self-discovery leading to self-
understanding and self-discovery. Because of this, varied activities are prepared to
help the person understand himself and, to improve his skills and interests and
eventually become a well-adjusted individual (Miguel, 1999). Guidance services
are carefully planned to cater to clients’ basic needs. Miguel (1999) enumerates
these needs as follows:
1. Emotional needs pertain to the basic clamor of the person to satisfy his
feelings like his need for love, recognition, acceptance and respect.
2. Intellectual needs refer to one’s curiosity to satisfy his quest for
learning/knowing. Examples are learning new concepts, learning new patterns of
expression or acquiring new ideas.
10
3. Physical needs point to a person’s desire to overcome impaired physical
abilities which may affect learning. Examples are impaired hearing and poor
eyesight.
4. Social Needs means one’s preference to be with groups of people where
one feels being loved and accepted.
With Guidance closely interrelated with education, it is expected that after
knowing the client’s strengths and weaknesses, the individual initiates self-
development through the guidance of the counselor.
Kapunan (1974) added that guidance services include the following:
services rendered to an individual and his needs, services to staff members in
providing for leadership, securing cooperation of the staff members, assisting
teachers in utilizing information, organizing and conducting in-service training,
and services pertaining to evaluation of services- follow-up, making results
available, surveys, securing cooperation of parents and community and
conducting research to further improve guidance services.
Rambuyon (2005) found out in her study that teachers, students and pupils
assessed the level of implementation of the activities on the eight guidance
The study will use a questionnaire to gather the necessary data. It consists
of the following parts:
Part I. This part will elicit information on the profile of the respondents.
Part II. It will gather the assessment of the administrators, student
services personnel, teaching personnel, and pupils/students on the extent of
implementation of the student services. The questionnaire will be adopted from
the study of Aquino (2007).
41
Part III. This part will look into the level of satisfaction of the
pupils/students in the implementation of student services. This will only be
answered by the pupils/students. The researcher constructed the questionnaire and
it will be content validated by experts along student services.
Part IV. It will include the problems encountered in the implementation
of student services as perceived by the student services personnel. This will only
be given to student services personnel.
The following norm for interpretation will be used to describe the
following:
On the Extent of Implementation of Student Services
Statistical Range Item Descriptive Rating Overall Descriptive Rating
4.21-5.0 Very Much Implemented [VMI] Very High [VH]
3.41-4.20 Much Implemented [MI] High [H]
2.61-3.40 Moderately Implemented [MI] Fair [F]
1.81-2.60 Least Implemented [LI] Low [L]
1.0-1.80 Not Implemented [NI] Very Low [VL]
On the Level of Satisfaction of Pupils/Students
Statistical Range Item Descriptive Rating Overall Descriptive Rating
4.21-5.0 Very Much Satisfied [VMI] Very High [VH]
3.41-4.20 Much Satisfied [MI] High [H]
2.61-3.40 Moderately Satisfied [MI] Fair [F]
1.81-2.60 Slightly Satisfied [LI] Low [L]
1.0-1.80 Not Satisfied [NI] Very Low [VL]
Data Gathering Procedure
The following activities will be done for the conduct of the study:
42
To realize the objectives of the study, the researcher will seek the
assistance of the different experts on student services for the validation of the
questionnaire.
After the validation, the researcher will ask permission from the Divine
Word College of Bangued president to conduct the study and for the endorsement
of the study to the three academic departments in DWCB.
Upon approval by the college president, the researcher will personally
distribute and retrieved questionnaires to/from the respondents. The researcher
will also look into documents for verification and acquisition of more data.
Statistical Treatment of Data
In the analysis and interpretation of the data, the following statistical tools
will be utilized:
1. Frequency count, percentages, and mean will be used to determine the
profile of the administrators and student services personnel.
2. Mean will be applied to describe the extent of implementation of student
services and the level of satisfaction of pupils/students on the
implementation of the student services.
3. Rank will be used in determining the order of the perceived problems in
the implementation of student services.
4. Multiple Linear Regression will be employed to determine if the
pupils/students’ degree of satisfaction is influenced by the implementation
of the student services. Likewise, it will also used to find out if the profile
43
of the administrators and student services personnel influence the extent of
implementation of the student services.
Dummy Tables
Table 2
Distribution of the Student Services Personnel
44
in Divine Word College of Bangued
Frequency %Sex Male Female
TotalAge 25 and below 26- 35 36- 45 46 and above
TotalCivil status Single Married Widow/Widower Separated
TotalNumber of Children None 1-2 3-4 4 and above
TotalEducational attainment High School graduate College graduate w/ MA/MS units MA/MS graduate w/ Doctoral units Doctoral graduate
TotalMonthly Salary P10, 000 and below P 11,000-15,000 P 16,000- 20,000 P 21,000 and above
TotalLength of service 5 years and below 6-10 years 11- 20 years 21 years and above
Total
45
Relevant trainings/seminars attended 3 and below 4- 8 9- 13 13 and above
Total
Table 3
Distribution of the Administrators
in Divine Word College of Bangued
Frequency %Sex Male Female
TotalAge 25 and below 26- 35 36- 45 46 and above
TotalCivil status Single Married Widow/Widower Separated
TotalNumber of Children None 1-2 3-4 4 and above
TotalEducational attainment High School graduate College graduate w/ MA/MS units MA/MS graduate w/ Doctoral units
46
Doctoral graduateTotal
Monthly Salary P10, 000 and below P 11,000-15,000 P 16,000- 20,000 P 21,000 and above
TotalLength of service 5 years and below 6-10 years 11- 20 years 21 years and above
TotalRelevant trainings/seminars attended 3 and below 4- 8 9- 13 13 and above
Total
Table 4
Item Mean Rating Showing the Extent of
Implementation of the Student Services of Divine Word College of Bangued
Along Guidance Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
A. Guidance X DR
X DR
X DR
X DR
X DR
1. There is a qualified guidance counselor to render counseling services.2. Individual and group counseling are available to pupils.3. The guidance program is set up to serve all
47
pupils.4. The guidance office can be found easily and has enough space.5. Pupils/students’ information is readily available and is kept confidential.6. The pupils are informed of their educational and social needs.7. There are test materials for pupils and results of tests are made available and well explained for self-understanding.
Overall
Table 5
Item Mean Rating Showing the Extent of
Implementation of the Student Services of Divine Word College of Bangued
Along Library Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
B. LIBRARY SERVICES X DR
X DR X DR
X DR
X DR
1. The library has enough space.2. The library is conducive for learning.3. The library has an adequate collection of books, periodicals and other reading materials.4. Books and other reading materials are always updated.5. There is a licensed librarian.6. There is an orientation of the library services.
48
7. Regular service hours on class days are held.
Overall
Table 6
Item Mean Rating Showing the Extent of
Implementation of the Student Services of Divine Word College of Bangued
Along Clinic Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
C. CLINIC (MEDICAL/DENTAL SERVICES)
X DR
X DR X DR
X DR
X DR
1. The doctor and dentist call on pupils for check-up to know if they have sickness and tooth decay.2. The nurse treats pupils on a “first come, first served” basis except when someone needs immediate care.3. Parents and guardians are informed when pupils have serious health problems.4. There is a health education program for the pupils/students.5. Pupils’ information is updated and its confidentiality is guaranteed.6. There are adequate facilities and necessary medical and dental supplies.7. There is a licensed doctor, nurse and dentist.
Overall
49
Table 7
Item Mean Rating Showing the Extent of
Implementation of the Student Services of Divine Word College of Bangued
Along Campus Ministry Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
D. CAMPUS MINISTRY X DR
X DR X DR
X DR
X DR
1. There is a qualified Campus Minister.
2. There is proper information, orientation, and dissemination of Campus Ministry Program.3. It offers services such as retreat, recollection, spiritual counseling, monthly mass, and administration of sacraments.4. The program leads pupils/students to have faith in God and trust others.5. There is a clear Campus Ministry manual and procedures.6. It is connected with offices, schools, and community.7. Services have an impact on pupils/students.
Overall
Table 8
Item Mean Rating Showing the Extent of
50
Implementation of the Student Services of Divine Word College of Bangued
Along Internet Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
E. INTERNET X DR
X DR X DR X DR
X DR
1. There is a qualified person in charge of the internet.2. The internet room is well lighted and well ventilated.3. The computers and printers are functioning well.4. There is an internet card to monitor the number of times the pupils used the computers.5. The internet connection is fast and reliable.6. Regular service hours on class days are held.7. The computers are always upgraded to meet the needs of the times.
Overall
Table 9
Item Mean Rating Showing the Extent of
Implementation of the Student Services of Divine Word College of Bangued
Along Publication Services
Items Administr Student Pupils/ As a
51
ators Full- time Teachers
Services Personnel
students Whole
F. SCHOOL PUBLICATION
X DR
X DR X DR
X DR
X DR
1. School publication is encouraged by administration as vehicle for pupils/students’ views, ideas, and opinions.2. The pupils/students learn how to write creatively and have training in journalism.3. The number of publications satisfy pupils/students information needs.4. News covers not only school affairs or pupils/students’ activities but also local and national issues.5. There is sufficient number and variety of special features and literary write-ups.6. The school paper gives information to pupils/students.7. The Editorial Staff manages the school publication.
Overall
Table 10
Item Mean Rating Showing the Extent of
Implementation of the Student Services of Divine Word College of Bangued
Along Security Services
52
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
G. SECURITY X DR
X DR
X DR
X DR
X DR
1. There is a clear security and safety measures for pupils in the campus.2. There is an organized checking of I.D. of pupils/student in the campus.3. There are competent security guards.4. There is a smooth traffic control inside the campus.5. Everything brought in or out of the campus is being inspected.6. There are security guards going around the campus.7. The security guards help in controlling the coming in and going out of visitors.
Overall
Table 11
Item Mean Rating Showing the Extent of
Implementation of the Student Services of Divine Word College of Bangued
Along Canteen Services
53
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
H. CANTEEN X DR X DR X DR
X DR
X DR
1. Foods are prepared and served in a clean and comfortable place.2. Foods are delicious and nutritious.3. Prices of foods are reasonable.4. There are varieties of foods to choose from.5. Servers are properly groomed, prompt, and courteous.6. Servers observe proper handling of foods.7. Foods are presentable and attractive.
Overall
Table 12
Summary of Item Mean Rating Showing the Extent of
Implementation of the Student Services of Divine Word College of Bangued
Student Services Mean Descriptive Ratinga. Guidance and Counselingb. Libraryc. Clinicd. Campus Ministrye. Internetf. School Publicationg. Securityh. Canteen
Overall
Table 13
Item Mean Rating Showing the Level of Satisfaction of Pupils/Students on
54
the Extent of Implementation of the Student Services along Guidance Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
A. GUIDANCE SERVICES
X DR X DR X DR
X DR
X DR
1. Counseling Services.
2. Accessibility and space of the office.3. Availability of pupils/students records.4. Dissemination of educational and social information to pupils.5. Administration and interpretation of test materials.6. Qualification of the Guidance Counselor.
Overall
Table 14
Item Mean Rating Showing the Level of Satisfaction of Pupils/Students on
the Extent of Implementation of the Student Services along Library Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
B. LIBRARY SERVICES X DR X DR X DR
X DR
X DR
1. Location of the library is accessible.2. Lighting and space of the office.3. Adequacy of library materials like books, periodicals, and other reading materials.4. Relevance of books and reading materials to the demands of today’s
55
education.5. Qualification of the librarian.6. Library orientation.
Overall
Table 15
Item Mean Rating Showing the Level of Satisfaction of Pupils/Students on
the Extent of Implementation of the Student Services along Clinic Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
C. CLINIC SERVICES X DR X DR X DR
X DR
X DR
1. Medical-Dental check-up.
2. Immediacy of medical-dental service.3. Health education programs.4. Adequacy of facilities and supplies.5. Coordination between and among medical-dental personnel, parents, and teachers.6. Qualification of the medical staff.
Overall
Table 16
Item Mean Rating Showing the Level of Satisfaction of Pupils/Students on
the Extent of Implementation of the Student Services along Campus Ministry
Services
56
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
D. CAMPUS MINISTRY SERVICES
X DR X DR X DR
X DR
X DR
1. Qualification of staff.
2. Number of masses per quarter.3. Organization and prompt of masses.4. Retreats and recollections.5. Physical set-up of office.6. Coordination of activities to administrators, teachers and pupils/students.
Overall
Table 17
Item Mean Rating Showing the Level of Satisfaction of Pupils/Students on
the Extent of Implementation of the Student Services along Internet Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
D. INTERNET SERVICES
X DR X DR X DR
X DR
X DR
1. Qualification of staff.
2. Lighting and ventilation.3. Internet connection.
4. Status of computers and printers.5. Installed programs.
6. Availability of internet service.
Overall
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Table 18
Item Mean Rating Showing the Level of Satisfaction of Pupils/Students on
the Extent of Implementation of the Student Services along School Publication
Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
E. SCHOOL PUBLICATION
X DR X DR X DR X DR X DR
1. Qualification of the staff managing the publication.
2. Screening of contributors.3. Relevance of published information.4. Adequacy of information to satisfy student needs.5. Inclusion of local and national news.6. Number of issues published per school year.
Overall
Table 19
Item Mean Rating Showing the Level of Satisfaction of Pupils/Students on
the Extent of Implementation of the Student Services along Security Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
58
F. SECURITY SERVICES
X DR X DR X DR
X DR
X DR
1. Safety procedures.
2. Student Identification system.3. Traffic inside the campus.4. Number of security guards.5. Visitor’s control system.6. Qualification of the security staff.
Overall
Table 20
Item Mean Rating Showing the Level of Satisfaction of Pupils/Students on
the Extent of Implementation of the Student Services along Canteen Services
Items Administrators Full- time
Teachers
Student Services
Personnel
Pupils/students
As a Whole
G. CATEEN SERVICES X DR X DR X DR
X DR
X DR
1. Sanitation.
2. Nutrition content of food served.3. Prices.
4. Variety of food served.
5. Grooming of servers.
6. Prompt and courtesy of servers.
Overall
Table 21
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Summary of Item Mean Rating Showing the Level of Satisfaction of
Pupils/Students on
the Extent of Implementation of the Student Services
Student Services Mean Descriptive Ratinga. Guidanceb. Libraryc. Clinicd. Campus Ministrye. Internetf. School Publicationg. Securityh. Canteen
Overall
Table 22
Correlation Coefficient Between Extent of Implementation of Student Services
and Personal- Professional Factors of the Administrator
Personal- Professional Factors
Student Services
Gui
danc
e
Lib
rary
Cli
nic
Cam
pus
Min
istr
y
Inte
rnet
Sch
ool
Pub
lica
tion
Sec
urit
y
Can
teen
Ove
rall
Sex
Male Female
TotalAge 25 and below 26- 35 36- 45 46 and above
TotalCivil status Single Married Widow/Widower Separated
60
TotalNumber of Children None 1-2 3-4 4 and above
TotalEducational attainment High School gradutae College graduate w/ MA/MS units MA/MS graduate w/ Doctoral units Doctoral graduate
TotalMonthly Salary P10, 000 and below P 11,000-15,000 P 16,000- 20,000 P 21,000 and above
TotalLength of service 5 years and below 6-10 years 11- 20 years 21 years and above
TotalRelevant trainings/seminars attended 3 and below 4- 8 9- 13 13 and above
Total
Table 23
Correlation Coefficient Between Extent of Implementation of Student Services
and Profile of the Student Services Personnel
61
Personal- Professional Factors
Student Services
Gui
danc
e
Lib
rary
Cli
nic
Cam
pus
Min
istr
y
Inte
rnet
Sch
ool
Pub
lica
tion
Sec
urit
y
Can
teen
Ove
rall
Sex
Male Female
TotalAge 25 and below 26- 35 36- 45 46 and above
TotalCivil status Single Married Widow/Widower Separated
TotalNumber of Children None 1-2 3-4 4 and above
TotalEducational attainment High School gradutae College graduate w/ MA/MS units MA/MS graduate w/ Doctoral units Doctoral graduate
TotalMonthly Salary P10, 000 and below P 11,000-15,000 P 16,000- 20,000 P 21,000 and above
TotalLength of service 5 years and below 6-10 years
62
11- 20 years 21 years and above
TotalRelevant trainings/seminars attended 3 and below 4- 8 9- 13 13 and above
Total
Table 24
Problems Encountered in the Implementation of the Student Services
Frequency RankA. GUIDANCE
1. No Guidance Office2. The office lacks space.3. Counseling room is unavailable.4. Lack of testing materials.5. Faculty and staff are given work assignments not in line with their specialization.6. Compensation is not commensurate to the difficulty and complexity of assigned task.Others, please specify.7.8.9.10.
TotalB. LIBRARY
1. Problem on space.2. Lack of library materials and facilities.3. Librarian- pupil ratio is not enough.
63
4. Compensation is not commensurate to the difficulty of assigned task.Others, please specify.5.6.7.8.9. 10.
TotalC. CLINIC
1. Clinic personnel-pupil/student ratio is not enough.2. Equipment and facilities are lacking.3. Budget for medicine is not enough.4. The clinic lacks space.5. Lacks lighting and ventilation.Others, please specify6.7.8.9. 10.
TotalD.CAMPUS MINISTRY
1. Not enough budget for retreats and recollections.2. Not enough office space.3. Low salary.4. Not enough number of staff members.Others, please specify.5.6.7.8.9.
64
10.Total
E. INTERNET1. Not enough computer units with internet connection.2. Working area lacks space.3. Poor lighting and ventilation.4. Lack of staff training related to the assigned task.5. Lacks lighting and ventilation.Others, please specify6.7.8.9. 10.
TotalF. SCHOOL
PUBLICATION1. Publication staff and publication staff lack training.2. There is no additional monetary compensation given to publication adviser.3. There is inadequate budget allotted for the school publication.4. There is no office for the school publication editorial staff.5. Advisers have work overload.Others, please specify6.7.8.9. 10.
65
TotalG. SECURITY
1. There is no functional security and safety program for students in the campus.2. Lack of guard on duty.3. No established traffic system.4. Lack of ID system implementation.Others, please specify5.6.7.8. 9.10.
TotalH. CANTEEN
1. Canteen lacks space.2. Inadequate canteen personnel-client ratio.3. Low monetary compensation.4. Low work morale.5. Lack of facilities and equipment.Others, please specify6.7.8.9. 10.
Total
BIBLIOGRAPHY
A. BOOKS
Kapunan, Rocio R. 1974. Fundamentals of Guidance and Counseling. Rex Printing Company Inc., Florentino St., Sta. Mesa Heights, Quezon City.
66
Miguel, Fe Aurelio. Handbook in Guidance. Makati City. Grandwater Publication and Research Corporation 1999.
Bellingham, John. 2002. Academic’s Dictionary of Education. Academic (INDIA) Publishers, New Delhi.
Click, Phyllis. 1981. Administration of Schools for Young Children Second Edition. Delmar Publishers Inc. Albany, New York.
B. JOURNALS
Mendoza, Elenita D. Homeroom Guidance, Educational Journal. Vol XVIII No. 2 July 1999.
C. UNPUBLISHED THESES/DISSERTATIONS
Abaoag, Marlene C. 2010. Implementation of Guidance Services of the Public Secondary Schools in the Division of Abra. Unpublished Doctoral Dissertation, University of Northern Philippines, Vigan City.
Adriatico, Eden T. 2005. The Guidance Program of the Divine Word College of Bangued: An Assesment. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Alfante, Christina. Et. al. 2008. Level of Satisfaction of Pupils, Students, and Faculty Members on the Services Rendered by the Divine Word College of Bangued School Canteen. Unpublished Baby Thesis, Divine Word College of Bangued, Bangued, Abra.
Aquino, Baby Rizalyn G. 2007. Delivery of Student Services in Divine Word College of Vigan. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Battad, Leticia A. 1998. School Canteen Management of Selected Public Schools in Ilocos Sur. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Bisares, Maria Lorena B. 2010. Basic Computer Literacy of the Grade Six Pupils of the Divine Word College of Bangued. Unpublished Master’s Thesis, Divine Word College of Bangued, Bangued, Abra.
Borja, Evangeline V. 2010. Three- Year Filipinina Acquisition Program for Divine Word College of Bangued Library. Unpublished Master’s Thesis, Divine Word College of Bangued, Bangued, Abra.
67
Bose, Pablo. 2008. Information and Communication Technology Education in Selected Public and Private High Schools of Abra. Unpublished Doctoral Dissertation, University of Northern Philippines, Vigan City.
Castañeda, Marie- Sol A. 2005. Effectiveness of School Publications at Vigan City Division. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Co Kue, Gloria Q. 2010. Relevance of Computer Education Program of Data Center College of the Philippines Bangued to the Employment Sector. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Diaz, Charlene. Et. al. 2010. Costumer Satisfaction on The Services of Divine Word College of Bangued Canteen. Unpublished Baby Thesis, Divine Word College of Bangued, Bangued, Abra.
Eder, Ma. Nina R. 2000. Dental Health Status of the Intermediate Pupils and the Secondary School Students of the University of Northern Philippines, Vigan, Ilocos Sur. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Fontanilla, Ma. Veronica C. 2007. Status of the Divine Word Colleges in Region I. Unpublished Doctoral Dissertation, University of Northern Philippines, Vigan City.
Gempesaw, Sr. Mary Stephanie, OSB. 2005. The Formation Program of St. Benedict Institute in Vigan City. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Haboc, Alejandro Jr. F. 2009. Quality of School Papers of Public Secondary Schools in the Province of Ilocos Sur. Unpublished Doctoral Dissertation, University of Northern Philippines, Vigan City.
Ignacio, Marites P. 2003. Software Cognitive and Application Skills of the Third Year Students of Lorma Colleges Special Science High School. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Peredo, Agustina R. 2008. Health Status of Elementary Pupils of St Paul College of Ilocos Sur. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Quitervis, Romano F. 2009. Computer Education Performance of Fourth Year Students in Vigan National High School East. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
68
Rambuyon, Rainalyn. 2005. The Laboratory Schools Guidance Services of University of Northern Philippines. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Ramirez, Bernard T. 1993. Campus Security in the Governance of State Universities and Colleges in Region 1 and the National Capital Region: An Assessment. Unpublished Doctoral Dissertation, University of Northern Philippines, Vigan City.
Raras, Jaime G. 2006. Campus Journalism Practices of State Universities and Colleges in Region I. Unpublished Doctoral Dissertation, University of Northern Philippines, Vigan City.
Tabuyo, Renaldo R. 2004. The Guidance Services of the Divine Word College of Laoag. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Tejero, Rhodora D. 2002. School Paper Publications of Secondary Schools of Metro Vigan: An Assessment. Unpublished Master’s Thesis, University of Northern Philippines, Vigan City.
Vaquilar, Necy Cesaria A. 2004. The Status of Laboratory Schools in State Colleges and Universities, Region I. Unpublished Doctoral Dissertation, University of Northern Philippines, Vigan City.
Yator, Rev. Fr. Venerando J., SVD. 1996. Youth as the Hope of the Future: The Mission of Formation Towards Jubilee Year 2000 in the Wrtings of John Paul II (1978-1994). Unpublished Doctoral Dissertation, Divine Word Seminary, Tagaytay City.
Appendix A
(Letter Requesting Permission to Float Questionnaire)
Republic of the Philippines UNIVERSITY OF NORTHERN PHILIPPINES
Vigan City, Ilocos Sur
69
August 22, 2010
REV. FR. CIRILO O. ORTEGA, SVDPresidentDivine Word College of BanguedBangued, Abra
Dear Fr. Ortega:
Greetings of the Divine Word!
I am currently enrolled at the University of Northern Philippines-Graduate School taking up Master of Arts in Education major in Guidance. At present, I am writing my thesis entitled “Implementation of Student Services in Divine Word College of Bangued”.
In this regard, I would like to ask permission from your good office for the administration of my questionnaire to the administrators, student services personnel, full-time teaching staff and selected pupils and students in the elementary, high school, and college departments.
Your positive action for this request will be very much appreciated. Thank You.
Very Truly Yours,SHEENA GRACE C. TAGURAResearcher
Noted: CEFERINA S. AMBRE, Ed. D.Dean
Approved: REV. FR. CIRILO O. ORTEGA, SVDPresident
Appendix B(Letter to the Respondents and Questionnaire)
Republic of the PhilippinesUNIVERSITY OF NORTHERN PHILIPPINES
Vigan City, Ilocos Sur
70
Dear Respondent:
Greetings!
I am presently conducting a study on the “Implementation of Student Services in the Divine Word College of Bangued” as a requirement in my masteral studies at the University of Northern Philippines.
In this regard, may I ask you to assess the extent of implementation of student services here in our institution. Your responses will help the school administrators and student services personnel in determining the next steps in the implementation of the student services.
It is further requested that you answer all items honestly and rest assured that all your responses will be kept confidential.
Grade and Section: ____________________________________ Age: _________
Part II. The Extent of Implementation of Student Services rendered:
Directions: Please indicate your honest assessment on the extent of
implementation of the different student services by checking the corresponding
column opposite each item using the scale as follows:
5- Very Much Implemented [VMI]
4- Much Implemented [MI]
3- Moderately Implemented [MI]
2- Least Implemented [LI]
1- Not Implemented [NI]
A. GUIDANCE SERVICES 5 4 3 2 11. There is a qualified guidance counselor to render counseling services.2. Individual and group counseling are available to pupils.3. The guidance program is set up to serve all pupils.4. The guidance office can be found easily and has enough space.5. Pupils/students’ information is readily available and is kept confidential.6. The pupils are informed of their educational and social needs.7. There are test materials for pupils and results of tests are made available and well explained for self-understanding.
B. LIBRARY SERVICES 5 4 3 2 11. The library has enough space.2. The library is conducive for learning.3. The library has an adequate collection of books, periodicals and other reading materials.4. Books and other reading materials are always updated.5. There is a licensed librarian.6. There is an orientation of the library services.7. Regular service hours on class days are held.
C. CLINIC (MEDICAL/DENTAL SERVICES) 5 4 3 2 11. The doctor and dentist call on pupils for check-up to know if they have sickness and tooth decay.
72
2. The nurse treats pupils on a “first come, first served” basis except when someone needs immediate care.3. Parents and guardians are informed when pupils have serious health problems.4. There is a health education program for the pupils/students.5. Pupils’ information is updated and its confidentiality is guaranteed.6. There are adequate facilities and necessary medical and dental supplies.7. There is a licensed doctor, nurse and dentist .
D. CAMPUS MINISTRY 5 4 3 2 11. There is a qualified Campus Minister.2. There is proper information, orientation, and dissemination of Campus Ministry Program.3. It offers services such as retreat, recollection, spiritual counseling, monthly mass, and administration of sacraments.4. The program leads pupils/students to have faith in God and trust others.5. There is a clear Campus Ministry manual and procedures.6. It is connected with offices, schools, and community.7. Services have an impact on pupils/students.
E. INTERNET 5 4 3 2 11. There is a qualified person in charge of the internet.2. The internet room is well lighted and well ventilated.3. The computers and printers are functioning well.4. There is an internet card to monitor the number of times the pupils used the computers.5. The internet connection is fast and reliable.6. Regular service hours on class days are held.7. The computers are always upgraded to meet the needs of the times.
F. SCHOOL PUBLICATION 5 4 3 2 11. School publication is encouraged by administration as vehicle for pupils/students’ views, ideas, and opinions.2. The pupils/students learn how to write creatively and have training in journalism.3. The number of publications satisfy pupils/students information needs.4. News covers not only school affairs or pupils/students’ activities but also local and national issues.5. There is sufficient number and variety of special features and literary write-ups.
73
6. The school paper gives information to pupils/students.7. The Editorial Staff manages the school publication.
G. SECURITY 5 4 3 2 11. There is a clear security and safety measures for pupils in the campus.2. There is an organized checking of I.D. of pupils/student in the campus.3. There are competent security guards.4. There is a smooth traffic control inside the campus.5. Everything brought in or out of the campus is being inspected.6. There are security guards going around the campus.7. The security guards help in controlling the coming in and going out of visitors.
H. CANTEEN 5 4 3 2 11. Foods are prepared and served in a clean and comfortable place.2. Foods are delicious and nutritious.3. Prices of foods are reasonable.4. There are varieties of foods to choose from.5. Servers are properly groomed, prompt, and courteous.6. Servers observe proper handling of foods.7. Foods are presentable and attractive.
Part III. The Degree of Satisfaction of Pupils on the Extent of Implementation of Student Services:Directions: Please indicate your satisfaction on the following items by checking
the corresponding column opposite each item using the scale as follows:
Very Much Satisfied [VMS]
Much Satisfied [MS]
Moderately Satisfied [MoS]
Slightly Satisfied [SS]
Not Satisfied [NS]
A. GUIDANCE SERVICES 5 4 3 2 11. Counseling Services.2. Accessibility and space of the office.3. Availability of pupils/students records.
74
4. Dissemination of educational and social information to pupils.5. Administration and interpretation of test materials.6. Qualification of the Guidance Counselor.B. LIBRARY SERVICES 5 4 3 2 11. Library space.2. Lighting and space of the office.3. Adequacy of library materials like books, periodicals, and other reading materials.4. Relevance of books and reading materials to the demands of today’s education.5. Qualification of the librarian.6. Library orientation.C. CLINIC SERVICES 5 4 3 2 11. Medical-Dental check-up.2. Immediacy of medical-dental service.3. Health education programs.4. Adequacy of facilities and supplies.5. Coordination between and among medical-dental personnel, parents, and teachers.6. Qualification of the medical staff.D. CAMPUS MINISTRY SERVICES1. Qualification of staff.2. Number of masses per quarter.3. Organization and prompt of masses.4. Retreats and recollections.5. Physical set-up of office.6. Coordination of activities to administrators, teachers and pupils/students.D. INTERNET SERVICES 5 4 3 2 11. Qualification of staff.2. Lighting and ventilation.3. Internet connection.4. Status of computers and printers.5. Installed programs.6. Availability of internet service.E. SCHOOL PUBLICATION 5 4 3 2 11. Qualification of the staff managing the publication.2. Screening of contributors.3. Relevance of published information.4. Adequacy of information to satisfy student needs.5. Inclusion of local and national news.6. Number of issues published per school year.F. SECURITY SERVICES 5 4 3 2 11. Safety procedures.2. Student Identification system.
75
3. Traffic inside the campus.4. Number of security guards.5. Visitor’s control system.6. Qualification of the security staff.G. CATEEN SERVICES 5 4 3 2 11. Sanitation.2. Nutrition content of food served.3. Prices.4. Variety of food served.5. Grooming of servers.6. Prompt and courtesy of servers.
Year and Section: ____________________________________ Age: _________
Part II. The Extent of Implementation of Student Services rendered:
Directions: Please indicate your honest assessment on the extent of
implementation of the different student services by checking the corresponding
column opposite each item using the scale as follows:
5- Very Much Implemented [VMI]
4- Much Implemented [MI]
3- Moderately Implemented [MI]
2- Least Implemented [LI]
1- Not Implemented [NI]
A. GUIDANCE SERVICES 5 4 3 2 11. There is a qualified guidance counselor to render counseling services.2. Individual and group counseling are available to pupils.3. The guidance program is set up to serve all pupils.4. The guidance office can be found easily and has enough
76
space.5. Pupils/students’ information is readily available and is kept confidential.6. The pupils are informed of their educational and social needs.7. There are test materials for pupils and results of tests are made available and well explained for self-understanding.
B. LIBRARY SERVICES 5 4 3 2 11. The library has enough space.2. The library is conducive for learning.3. The library has an adequate collection of books, periodicals and other reading materials.4. Books and other reading materials are always updated.5. There is a licensed librarian.6. There is an orientation of the library services.7. Regular service hours on class days are held.
C. CLINIC (MEDICAL/DENTAL SERVICES) 5 4 3 2 11. The doctor and dentist call on pupils for check-up to know if they have sickness and tooth decay.2. The nurse treats pupils on a “first come, first served” basis except when someone needs immediate care.3. Parents and guardians are informed when pupils have serious health problems.4. There is a health education program for the pupils/students.5. Pupils’ information is updated and its confidentiality is guaranteed.6. There are adequate facilities and necessary medical and dental supplies.7. There is a licensed doctor, nurse and dentist.
D. CAMPUS MINISTRY 5 4 3 2 11. There is a qualified Campus Minister.2. There is proper information, orientation, and dissemination of Campus Ministry Program.3. It offers services such as retreat, recollection, spiritual counseling, monthly mass, and administration of sacraments.4. The program leads pupils/students to have faith in God and trust others.5. There is a clear Campus Ministry manual and procedures.6. It is connected with offices, schools, and community.7. Services have an impact on pupils/students.
E. INTERNET 5 4 3 2 11. There is a qualified person in charge of the internet.
77
2. The internet room is well lighted and well ventilated.3. The computers and printers are functioning well.4. There is an internet card to monitor the number of times the pupils used the computers.5. The internet connection is fast and reliable.6. Regular service hours on class days are held.7. The computers are always upgraded to meet the needs of the times.
F. SCHOOL PUBLICATION 5 4 3 2 11. School publication is encouraged by administration as vehicle for pupils/students’ views, ideas, and opinions.2. The pupils/students learn how to write creatively and have training in journalism.3. The number of publications satisfy pupils/students information needs.4. News covers not only school affairs or pupils/students’ activities but also local and national issues.5. There is sufficient number and variety of special features and literary write-ups.6. The school paper gives information to pupils/students.7. The Editorial Staff manages the school publication.
G. SECURITY 5 4 3 2 11. There is a clear security and safety measures for pupils in the campus.2. There is an organized checking of I.D. of pupils/student in the campus.3. There are competent security guards.4. There is a smooth traffic control inside the campus.5. Everything brought in or out of the campus is being inspected.6. There are security guards going around the campus.7. The security guards help in controlling the coming in and going out of visitors.
H. CANTEEN 5 4 3 2 11. Foods are prepared and served in a clean and comfortable place.2. Foods are delicious and nutritious.3. Prices of foods are reasonable.4. There are varieties of foods to choose from.5. Servers are properly groomed, prompt, and courteous.6. Servers observe proper handling of foods.7. Foods are presentable and attractive.
78
Part III. The Degree of Satisfaction of Pupils on the Extent of Implementation of Student Services:Directions: Please indicate your satisfaction on the following items by checking
the corresponding column opposite each item using the scale as follows:
Very Much Satisfied [VMS]
Much Satisfied [MS]
Moderately Satisfied [MoS]
Slightly Satisfied [SS]
Not Satisfied [NS]
A. GUIDANCE SERVICES 5 4 3 2 11. Counseling Services.2. Accessibility and space of the office.3. Availability of pupils/students records.4. Dissemination of educational and social information to pupils.5. Administration and interpretation of test materials.6. Qualification of the Guidance Counselor.B. LIBRARY SERVICES 5 4 3 2 11. Library space.2. Lighting and space of the office.3. Adequacy of library materials like books, periodicals, and other reading materials.4. Relevance of books and reading materials to the demands of today’s education.5. Qualification of the librarian.6. Library orientation.C. CLINIC SERVICES 5 4 3 2 11. Medical-Dental check-up.2. Immediacy of medical-dental service.3. Health education programs.4. Adequacy of facilities and supplies.5. Coordination between and among medical-dental personnel, parents, and teachers.6. Qualification of the medical staff.D. CAMPUS MINISTRY SERVICES1. Qualification of staff.2. Number of masses per quarter.3. Organization and prompt of masses.4. Retreats and recollections.
79
5. Physical set-up of office.6. Coordination of activities to administrators, teachers and pupils/students.D. INTERNET SERVICES 5 4 3 2 11. Qualification of staff.2. Lighting and ventilation.3. Internet connection.4. Status of computers and printers.5. Installed programs.6. Availability of internet service.E. SCHOOL PUBLICATION 5 4 3 2 11. Qualification of the staff managing the publication.2. Screening of contributors.3. Relevance of published information.4. Adequacy of information to satisfy student needs.5. Inclusion of local and national news.6. Number of issues published per school year.F. SECURITY SERVICES 5 4 3 2 11. Safety procedures.2. Student Identification system.3. Traffic inside the campus.4. Number of security guards.5. Visitor’s control system.6. Qualification of the security staff.G. CATEEN SERVICES 5 4 3 2 11. Sanitation.2. Nutrition content of food served.3. Prices.4. Variety of food served.5. Grooming of servers.6. Prompt and courtesy of servers.
Course and Year: _____________________________________ Age: _________
Part II. The Extent of Implementation of Student Services rendered:
80
Directions: Please indicate your honest assessment on the extent of
implementation of the different student services by checking the corresponding
column opposite each item using the scale as follows:
5- Very Much Implemented [VMI]
4- Much Implemented [MI]
3- Moderately Implemented [MI]
2- Least Implemented [LI]
1- Not Implemented [NI]
A. GUIDANCE SERVICES 5 4 3 2 11. There is a qualified guidance counselor to render counseling services.2. Individual and group counseling are available to pupils.3. The guidance program is set up to serve all pupils.4. The guidance office can be found easily and has enough space.5. Pupils/students’ information is readily available and is kept confidential.6. The pupils are informed of their educational and social needs.7. There are test materials for pupils and results of tests are made available and well explained for self-understanding.
B. LIBRARY SERVICES 5 4 3 2 11. The library has enough space.2. The library is conducive for learning.3. The library has an adequate collection of books, periodicals and other reading materials.4. Books and other reading materials are always updated.5. There is a licensed librarian.6. There is an orientation of the library services.7. Regular service hours on class days are held.
C. CLINIC (MEDICAL/DENTAL SERVICES) 5 4 3 2 11. The doctor and dentist call on pupils for check-up to know if they have sickness and tooth decay.2. The nurse treats pupils on a “first come, first served” basis except when someone needs immediate care.3. Parents and guardians are informed when pupils have serious health problems.
81
4. There is a health education program for the pupils/students.5. Pupils’ information is updated and its confidentiality is guaranteed.6. There are adequate facilities and necessary medical and dental supplies.7. There is a licensed doctor, nurse and dentist.
D. CAMPUS MINISTRY 5 4 3 2 11. There is a qualified Campus Minister.2. There is proper information, orientation, and dissemination of Campus Ministry Program.3. It offers services such as retreat, recollection, spiritual counseling, monthly mass, and administration of sacraments.4. The program leads pupils/students to have faith in God and trust others.5. There is a clear Campus Ministry manual and procedures.6. It is connected with offices, schools, and community.7. Services have an impact on pupils/students.
E. INTERNET 5 4 3 2 11. There is a qualified person in charge of the internet.2. The internet room is well lighted and well ventilated.3. The computers and printers are functioning well.4. There is an internet card to monitor the number of times the pupils used the computers.5. The internet connection is fast and reliable.6. Regular service hours on class days are held.7. The computers are always upgraded to meet the needs of the times.
F. SCHOOL PUBLICATION 5 4 3 2 11. School publication is encouraged by administration as vehicle for pupils/students’ views, ideas, and opinions.2. The pupils/students learn how to write creatively and have training in journalism.3. The number of publications satisfy pupils/students information needs.4. News covers not only school affairs or pupils/students’ activities but also local and national issues.5. There is sufficient number and variety of special features and literary write-ups.6. The school paper gives information to pupils/students.7. The Editorial Staff manages the school publication.
G. SECURITY 5 4 3 2 1
82
1. There is a clear security and safety measures for pupils in the campus.2. There is an organized checking of I.D. of pupils/student in the campus.3. There are competent security guards.4. There is a smooth traffic control inside the campus.5. Everything brought in or out of the campus is being inspected.6. There are security guards going around the campus.7. The security guards help in controlling the coming in and going out of visitors.
H. CANTEEN 5 4 3 2 11. Foods are prepared and served in a clean and comfortable place.2. Foods are delicious and nutritious.3. Prices of foods are reasonable.4. There are varieties of foods to choose from.5. Servers are properly groomed, prompt, and courteous.6. Servers observe proper handling of foods.7. Foods are presentable and attractive.
Part III. The Degree of Satisfaction of Pupils on the Extent of Implementation of Student Services:Directions: Please indicate your satisfaction on the following items by checking
the corresponding column opposite each item using the scale as follows:
Very Much Satisfied [VMS]
Much Satisfied [MS]
Moderately Satisfied [MoS]
Slightly Satisfied [SS]
Not Satisfied [NS]
A. GUIDANCE SERVICES 5 4 3 2 11. Counseling Services.2. Accessibility and space of the office.3. Availability of pupils/students records.4. Dissemination of educational and social information to pupils.5. Administration and interpretation of test materials.6. Qualification of the Guidance Counselor.B. LIBRARY SERVICES 5 4 3 2 1
83
1. Library space.2. Lighting and space of the office.3. Adequacy of library materials like books, periodicals, and other reading materials.4. Relevance of books and reading materials to the demands of today’s education.5. Qualification of the librarian.6. Library orientation.C. CLINIC SERVICES 5 4 3 2 11. Medical-Dental check-up.2. Immediacy of medical-dental service.3. Health education programs.4. Adequacy of facilities and supplies.5. Coordination between and among medical-dental personnel, parents, and teachers.6. Qualification of the medical staff.D. CAMPUS MINISTRY SERVICES1. Qualification of staff.2. Number of masses per quarter.3. Organization and prompt of masses.4. Retreats and recollections.5. Physical set-up of office.6. Coordination of activities to administrators, teachers and pupils/students.D. INTERNET SERVICES 5 4 3 2 11. Qualification of staff.2. Lighting and ventilation.3. Internet connection.4. Status of computers and printers.5. Installed programs.6. Availability of internet service.E. SCHOOL PUBLICATION 5 4 3 2 11. Qualification of the staff managing the publication.2. Screening of contributors.3. Relevance of published information.4. Adequacy of information to satisfy student needs.5. Inclusion of local and national news.6. Number of issues published per school year.F. SECURITY SERVICES 5 4 3 2 11. Safety procedures.2. Student Identification system.3. Traffic inside the campus.4. Number of security guards.5. Visitor’s control system.6. Qualification of the security staff.
84
G. CATEEN SERVICES 5 4 3 2 11. Sanitation.2. Nutrition content of food served.3. Prices.4. Variety of food served.5. Grooming of servers.6. Prompt and courtesy of servers.
Part II. The Extent of Implementation of Student Services rendered:
Directions: Please indicate your honest assessment on the extent of
implementation of the different student services by checking the corresponding
column opposite each item using the scale as follows:
5- Very Much Implemented [VMI]
4- Much Implemented [MI]
3- Moderately Implemented [MI]
2- Least Implemented [LI]
1- Not Implemented [NI]
A. GUIDANCE SERVICES 5 4 3 2 11. There is a qualified guidance counselor to render counseling services.2. Individual and group counseling are available to pupils.3. The guidance program is set up to serve all pupils.4. The guidance office can be found easily and has enough space.5. Pupils/students’ information is readily available and is kept confidential.6. The pupils are informed of their educational and social needs.7. There are test materials for pupils and results of tests are
85
made available and well explained for self-understanding.
B. LIBRARY SERVICES 5 4 3 2 11. The library has enough space.2. The library is conducive for learning.3. The library has an adequate collection of books, periodicals and other reading materials.4. Books and other reading materials are always updated.5. There is a licensed librarian.6. There is an orientation of the library services.7. Regular service hours on class days are held.
C. CLINIC (MEDICAL/DENTAL SERVICES) 5 4 3 2 11. The doctor and dentist call on pupils for check-up to know if they have sickness and tooth decay.2. The nurse treats pupils on a “first come, first served” basis except when someone needs immediate care.3. Parents and guardians are informed when pupils have serious health problems.4. There is a health education program for the pupils/students.5. Pupils’ information is updated and its confidentiality is guaranteed.6. There are adequate facilities and necessary medical and dental supplies.7. There is a licensed doctor, nurse and dentist.
D. CAMPUS MINISTRY 5 4 3 2 11. There is a qualified Campus Minister.2. There is proper information, orientation, and dissemination of Campus Ministry Program.3. It offers services such as retreat, recollection, spiritual counseling, monthly mass, and administration of sacraments.4. The program leads pupils/students to have faith in God and trust others.5. There is a clear Campus Ministry manual and procedures.6. It is connected with offices, schools, and community.7. Services have an impact on pupils/students.
E. INTERNET 5 4 3 2 11. There is a qualified person in charge of the internet.2. The internet room is well lighted and well ventilated.3. The computers and printers are functioning well.4. There is an internet card to monitor the number of times the pupils used the computers.5. The internet connection is fast and reliable.
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6. Regular service hours on class days are held.7. The computers are always upgraded to meet the needs of the times.
F. SCHOOL PUBLICATION 5 4 3 2 11. School publication is encouraged by administration as vehicle for pupils/students’ views, ideas, and opinions.2. The pupils/students learn how to write creatively and have training in journalism.3. The number of publications satisfy pupils/students information needs.4. News covers not only school affairs or pupils/students’ activities but also local and national issues.5. There is sufficient number and variety of special features and literary write-ups.6. The school paper gives information to pupils/students.7. The Editorial Staff manages the school publication.
G. SECURITY 5 4 3 2 11. There is a clear security and safety measures for pupils in the campus.2. There is an organized checking of I.D. of pupils/student in the campus.3. There are competent security guards.4. There is a smooth traffic control inside the campus.5. Everything brought in or out of the campus is being inspected.6. There are security guards going around the campus.7. The security guards help in controlling the coming in and going out of visitors.
H. CANTEEN 5 4 3 2 11. Foods are prepared and served in a clean and comfortable place.2. Foods are delicious and nutritious.3. Prices of foods are reasonable.4. There are varieties of foods to choose from.5. Servers are properly groomed, prompt, and courteous.6. Servers observe proper handling of foods.7. Foods are presentable and attractive.
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E. For Administrators
Part I. Personal/ Professional Information
Name (optional): _______________________ Sex: ______ Age: _______
Civil Status: ________________ Number of Children: _____________________
Educational Attainment:(Please check a response that is applicable to you.)
____________ High School Graduate____________ With College Units____________ College Graduate____________ w/ MA/MS Units____________ MA/MS Graduate____________ w/ Doctoral Units____________ Doctoral Graduate
Length of Service as an administrator: ______________
Number of relevant Trainings/Seminars Attended: ______________________
Monthly Salary: (Please check a response that is applicable to you.)
____________ P10, 000 and below
____________ P11, 000 –P 15, 000
____________ P 16,000- P 20,000
____________ P 21,000 and above
Part II. The Extent of Implementation of Student Services rendered:
Directions: Please indicate your honest assessment on the extent of
implementation of the different student services by checking the corresponding
column opposite each item using the scale as follows:
5- Very Much Implemented [VMI]
4- Much Implemented [MI]
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3- Moderately Implemented [MI]
2- Least Implemented [LI]
1- Not Implemented [NI]
A. GUIDANCE SERVICES 5 4 3 2 11. There is a qualified guidance counselor to render counseling services.2. Individual and group counseling are available to pupils.3. The guidance program is set up to serve all pupils.4. The guidance office can be found easily and has enough space.5. Pupils/students’ information is readily available and is kept confidential.6. The pupils are informed of their educational and social needs.7. There are test materials for pupils and results of tests are made available and well explained for self-understanding.
B. LIBRARY SERVICES 5 4 3 2 11. The library has enough space.2. The library is conducive for learning.3. The library has an adequate collection of books, periodicals and other reading materials.4. Books and other reading materials are always updated.5. There is a licensed librarian.6. There is an orientation of the library services.7. Regular service hours on class days are held.
C. CLINIC (MEDICAL/DENTAL SERVICES) 5 4 3 2 11. The doctor and dentist call on pupils for check-up to know if they have sickness and tooth decay.2. The nurse treats pupils on a “first come, first served” basis except when someone needs immediate care.3. Parents and guardians are informed when pupils have serious health problems.4. There is a health education program for the pupils/students.5. Pupils’ information is updated and its confidentiality is guaranteed.6. There are adequate facilities and necessary medical and dental supplies.7. There is a licensed doctor, nurse and dentist.
D. CAMPUS MINISTRY 5 4 3 2 11. There is a qualified Campus Minister.
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2. There is proper information, orientation, and dissemination of Campus Ministry Program.3. It offers services such as retreat, recollection, spiritual counseling, monthly mass, and administration of sacraments.4. The program leads pupils/students to have faith in God and trust others.5. There is a clear Campus Ministry manual and procedures.6. It is connected with offices, schools, and community.7. Services have an impact on pupils/students.
E. INTERNET 5 4 3 2 11. There is a qualified person in charge of the internet.2. The internet room is well lighted and well ventilated.3. The computers and printers are functioning well.4. There is an internet card to monitor the number of times the pupils used the computers.5. The internet connection is fast and reliable.6. Regular service hours on class days are held.7. The computers are always upgraded to meet the needs of the times.
F. SCHOOL PUBLICATION 5 4 3 2 11. School publication is encouraged by administration as vehicle for pupils/students’ views, ideas, and opinions.2. The pupils/students learn how to write creatively and have training in journalism.3. The number of publications satisfy pupils/students information needs.4. News covers not only school affairs or pupils/students’ activities but also local and national issues.5. There is sufficient number and variety of special features and literary write-ups.6. The school paper gives information to pupils/students.7. The Editorial Staff manages the school publication.
G. SECURITY 5 4 3 2 11. There is a clear security and safety measures for pupils in the campus.2. There is an organized checking of I.D. of pupils/student in the campus.3. There are competent security guards.4. There is a smooth traffic control inside the campus.5. Everything brought in or out of the campus is being inspected.6. There are security guards going around the campus.7. The security guards help in controlling the coming in and
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going out of visitors.
H. CANTEEN 5 4 3 2 11. Foods are prepared and served in a clean and comfortable place.2. Foods are delicious and nutritious.3. Prices of foods are reasonable.4. There are varieties of foods to choose from.5. Servers are properly groomed, prompt, and courteous.6. Servers observe proper handling of foods.7. Foods are presentable and attractive.
F. For Student Services Personnel
Part I. Personal/ Professional Information
Name (optional): _______________________ Sex: ______ Age: _______
Civil Status: ________________ Number of Children: _____________________
Educational Attainment:(Please check a response that is applicable to you.)
____________ High School Graduate____________ With College Units____________ College Graduate____________ w/ MA/MS Units____________ MA/MS Graduate____________ w/ Doctoral Units____________ Doctoral Graduate
Length of Service as a Student Personnel: ______________
Number of relevant Trainings/Seminars Attended: ______________________
Monthly Salary: (Please check a response that is applicable to you.)
____________ P10, 000 and below
____________ P11, 000 –P 15, 000
____________ P 16,000- P 20,000
____________ P 21,000 and above
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Part II. The Extent of Implementation of Student Services rendered:
Directions: Please indicate your honest assessment on the extent of
implementation of the different student services by checking the corresponding
column opposite each item using the scale as follows:
5- Very Much Implemented [VMI]
4- Much Implemented [MI]
3- Moderately Implemented [MI]
2- Least Implemented [LI]
1- Not Implemented [NI]
A. GUIDANCE SERVICES 5 4 3 2 11. There is a qualified guidance counselor to render counseling services.2. Individual and group counseling are available to pupils.3. The guidance program is set up to serve all pupils.4. The guidance office can be found easily and has enough space.5. Pupils/students’ information is readily available and is kept confidential.6. The pupils are informed of their educational and social needs.7. There are test materials for pupils and results of tests are made available and well explained for self-understanding.
B. LIBRARY SERVICES 5 4 3 2 11. The library has enough space.2. The library is conducive for learning.3. The library has an adequate collection of books, periodicals and other reading materials.4. Books and other reading materials are always updated.5. There is a licensed librarian.6. There is an orientation of the library services.7. Regular service hours on class days are held.
C. CLINIC (MEDICAL/DENTAL SERVICES) 5 4 3 2 11. The doctor and dentist call on pupils for check-up to know if they have sickness and tooth decay.2. The nurse treats pupils on a “first come, first served” basis except when someone needs immediate care.
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3. Parents and guardians are informed when pupils have serious health problems.4. There is a health education program for the pupils/students.5. Pupils’ information is updated and its confidentiality is guaranteed.6. There are adequate facilities and necessary medical and dental supplies.7. There is a licensed doctor, nurse and dentist.
D. CAMPUS MINISTRY 5 4 3 2 11. There is a qualified Campus Minister.2. There is proper information, orientation, and dissemination of Campus Ministry Program.3. It offers services such as retreat, recollection, spiritual counseling, monthly mass, and administration of sacraments.4. The program leads pupils/students to have faith in God and trust others.5. There is a clear Campus Ministry manual and procedures.6. It is connected with offices, schools, and community.7. Services have an impact on pupils/students.
E. INTERNET 5 4 3 2 11. There is a qualified person in charge of the internet.2. The internet room is well lighted and well ventilated.3. The computers and printers are functioning well.4. There is an internet card to monitor the number of times the pupils used the computers.5. The internet connection is fast and reliable.6. Regular service hours on class days are held.7. The computers are always upgraded to meet the needs of the times.
F. SCHOOL PUBLICATION 5 4 3 2 11. School publication is encouraged by administration as vehicle for pupils/students’ views, ideas, and opinions.2. The pupils/students learn how to write creatively and have training in journalism.3. The number of publications satisfies pupils/students information needs.4. News covers not only school affairs or pupils/students’ activities but also local and national issues.5. There is sufficient number and variety of special features and literary write-ups.6. The school paper gives information to pupils/students.7. The Editorial Staff manages the school publication.
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G. SECURITY 5 4 3 2 11. There is a clear security and safety measures for pupils in the campus.2. There is an organized checking of I.D. of pupils/student in the campus.3. There are competent security guards.4. There is a smooth traffic control inside the campus.5. Everything brought in or out of the campus is being inspected.6. There are security guards going around the campus.7. The security guards help in controlling the coming in and going out of visitors.
H. CANTEEN 5 4 3 2 11. Foods are prepared and served in a clean and comfortable place.2. Foods are delicious and nutritious.3. Prices of foods are reasonable.4. There are varieties of foods to choose from.5. Servers are properly groomed, prompt, and courteous.6. Servers observe proper handling of foods.7. Foods are presentable and attractive.
Part III. Problems Encountered in the Implementation of the Student Services.
Directions: Below are perceived problems on the different components of student
services. If you have other suggestions that are not in the list, you are free to write
them on the space provided. Then, put a check mark (√ ) before the problems
which you feel are the most felt problems.
ITEMSA. GUIDANCE
1. No Guidance Office2. The office lacks space.3. Counseling room is unavailable.4. Lack of testing materials.5. Faculty and staff are given work assignments not in line with their specialization.6. Compensation is not commensurate to the difficulty and complexity of assigned task.Others, please specify.
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7.8.9.10.
B. LIBRARY1. Problem on space.2. Lack of library materials and facilities.3. Librarian- pupil ratio is not enough.4. Compensation is not commensurate to the difficulty of assigned task.Others, please specify.5.6.7.8.9. 10.
C. CLINIC1. Clinic personnel-pupil/student ratio is not enough.2. Equipment and facilities are lacking.3. Budget for medicine is not enough.4. The clinic lacks space.5. Lacks lighting and ventilation.Others, please specify6.7.8.9. 10.
D.CAMPUS MINISTRY1. Not enough budget for retreats and recollections.2. Not enough office space.3. Low salary.4. Not enough number of staff members.Others, please specify.5.6.7.8.9.10.
E. INTERNET1. Not enough computer units with internet connection.2. Working area lacks space.3. Poor lighting and ventilation.
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4. Lack of staff training related to the assigned task.5. Lacks lighting and ventilation.Others, please specify6.7.8.9. 10.
F. SCHOOL PUBLICATION1. Publication staff and publication staff lack training.2. There is no additional monetary compensation given to publication adviser.3. There is inadequate budget allotted for the school publication.4. There is no office for the school publication editorial staff.5. Advisers have work overload.Others, please specify6.7.8.9. 10.
G. SECURITY1. There is no functional security and safety program for students in the campus.2. Lack of guard on duty.3. No established traffic system.4. Lack of ID system implementation.Others, please specify5.6.7.8. 9.10.
H. CANTEEN1. Canteen lacks space.2. Inadequate canteen personnel-client ratio.3. Low monetary compensation.4. Low work morale.5. Lack of facilities and equipment.Others, please specify6.7.8.9. 10.